Human Resources Department Helpful Information Guide
Human Resources DepartmentHelpful Information Guide
Helpful Information GuideTable of ContentsAbout this Guide. 1Online Resources . 2Abbreviations . 3Commonly Used Abbreviations . 3Department Abbreviations . 5Municipal Employee Guidebook. 6Accessing Online Version from HR page. 6Accessing Printable pdf Version from OTOD page . 7Contact Information . 8TMS Learning Administrators . 9HEAR Performance Administrators . 11KRONOS Job Aid – First Time Employee Log In. 13KRONOS Job Aid – Requesting Time Off . 14HITS Service Desk . 15For Weekday Support. 15For Evening and Weekend Support . 15New Hire Benefit Enrollment Instructions. 16Calendar Years. 17Time Off. 18Vacation Time. 18Sick Time . 18Personal Leave . 19Wellness Leave . 19Houston Public Library Resources . 20Online Learning . 21Office of Talent & Organizational DevelopmentPage 0
Helpful Information GuideAbout this GuideThis Helpful Information Guide provides new City employees a resource for understanding informationabout the City, to include policies, rules, programs, and benefits.This guide will not include copies of any of the Mayor’s Orders, Administrative Policies and Procedures,or Executive Orders. Those are found at http://www.houstontx.gov/policies/ .The information in this guide is subject to change and will be updated periodically.Updated: October 13, 2021Office of Talent & Organizational DevelopmentPage 1
Helpful Information GuideOnline ResourcesThere are a number of resources available online. The resources listed below are only a sample of whatis available to you.ResourceLinkBadging curity.htmlCity of Houston’swebsitehttps://www.houstontx.gov/COH Holiday Employee counts.htmlHITS EnterpriseService PortalServiceNow ServiceNow Production Instance (service-now.com)HR’s Office of Talent& ldc/Human ResourcesDepartment sitehttp://www.houstontx.gov/hr/New Employeehttps://www.houstontx.gov/ldc/new employee orientation resources.htmlOrientation ResourcesPayroll Talent Web/COHOffice of Talent & Organizational DevelopmentPage 2
Helpful Information GuideAbbreviationsCommonly Used AbbreviationsThe city uses abbreviations on a regular basis. While some departments may use some that are notlisted here, these are some of the most commonly used DDCDMLEAPEEOEmpower s with Disabilities ActAdministrative Development ProgramAdministrative Policy/ProcedureCity Accreditation Program for SupervisorsCombined Municipal CampaignCity of HoustonCompensable Sick LeaveDiversity and InclusionDefensive Driving CourseDecision Making Leave DayEmployee Assistance ProgramEqual Employment OpportunityCity’s Deferred Compensation 457 b ProviderExecutive OrderEmployee Self ServiceFamily Medical Leave ActFlexible Spending Account(health plans flexible spending account)Global Time Off RequestHouston Employees Assessment and Review(employee performance evaluations)Health Insurance Portability and Accountability ActHouston’s IT DepartmentHouston Municipal Employee Pension SystemHouston Organization of Public EmployeesHouston Public Works, formerly Public Works &EngineeringHouston TelevisionLeadership Institute ProgramMayor’s PolicyNew Employee OrientationNew Supervisor OrientationOffice of Emergency ManagementOffice of Talent & Organizational DevelopmentPerformance Improvement DiscussionOffice of Talent & Organizational DevelopmentPage 3
Helpful Information GuideAbbreviationPTOPSRWTMSTPIAZIPMeaningPaid Time OffPublic Service Recognition WeekTalent (Learning) Management SystemMay also be referred to as TalentTexas Public Information ActZero Is PossibleOffice of Talent & Organizational DevelopmentPage 4
Helpful Information GuideDepartment AbbreviationsThe various departments also have abbreviations and are typically referred by the viationAdministration &Regulatory AffairsARAHouston Fire DepartmentHFDCity CouncilCNLHouston InformationTechnologyHITSCity Secretary’s OfficeCSCHouston Police DepartmentHPDController’s OfficeCTRHouston Public WorksHPW/PWEDepartment ofNeighborhoodsDONHuman ResourcesDepartmentHRDFinanceFINLegalLGLFleet ManagementDepartmentFMDMayor’s OfficeMYRGeneral ServicesDepartmentGSDMunicipal CourtsDepartmentMCDHouston Health DepartmentHHD/HHSOffice of BusinessOpportunityOBOHousing & CommunityDevelopmentHCDParks & RecreationDepartmentPRDHouston Airport SystemHASPlanning and DevelopmentPD/PLDHouston Emergency CenterHECSolid Waste ManagementSWMOffice of Talent & Organizational DevelopmentPage 5
Helpful Information GuideMunicipal Employee GuidebookThe City of Houston has an Employee Handbook. It can be found online. You can access it from the linkon the main Human Resources Page or from the New Employee Orientation Resources page located onthe Office of Talent & Organizational Development’s webpage. The printable PDF version is on the NewEmployee Orientation Resources Page.Accessing Online Version from HR pageThe steps below show you how to access the online version.1. Go to https://www.houstontx.gov/hr/2. Scroll down to HR Resource Links. Click on Municipal Employee GuidebookOffice of Talent & Organizational DevelopmentPage 6
Helpful Information GuideAccessing Printable pdf Version from OTOD pageThe steps below show you how to access the printable version of the guidebook.1.2.3.4.Go to www.houstontx.gov/ldc/Click on New Employee Orientation Resources on the right under Navigation.Click on Municipal Employee Guide under New Employee Orientation Information.To print or save, once it’s opened, click the print button to print or the save button to save.Screen shot of buttons below the pages.Print or Save buttonOffice of Talent & Organizational DevelopmentPage 7
Helpful Information GuideContact InformationKnowing who to contact or where to go when you have questions is very useful. The list below is not acomplete list, but it does provide some useful numbers or emails for you.Additional contact information may be provided in New Employee Orientation.TopicContact InformationEmployee Assistance tontx.govEmployee Wellness er RetirementCustomer Service - (800)701-8255Local Office – 4-4487HITS HAS – (281)233-1900HITS HPD – (832)394-2300HITS CTR – fo@hopetx.orgHouston Municipal Employee’sPension System(713)595-0100www.hmeps.orgHuman Resources Benefits(832)393-6000benefits@houstontx.govHuman Resources Department(832)393-6100New Employee Orientation(832)395-4890neo@houstontx.govOffice of Emergency Managementwww.houstonoem.orgOffice of Talent & OrganizationalDevelopment(832)395-4900Safety Hotline(832)393-SAFE, Option 2Office of Talent & Organizational DevelopmentPage 8
Helpful Information GuideTMS Learning AdministratorsIf you have issues with the Talent Management System, contact your department administrator.Learning AdministratorsDepartment NameDepartmentIDDepartmentNumberLearning AdministratorPhone NumberAdministration &Regulatory AffairsARA6500Bernice Cendejas832-393-8508City CouncilCNL5500Gregory Cunningham832-393-0782City Secretary’s OfficeCSC7500Troy Lemon832-393-1100Controller’s OfficeCTR6000Chanelle Clark832-393-3408Department ofNeighborhoodsDON1100Jillian Frank832-393-1038FinanceFIN6400Jabrelle Lipscomb832-393-9011Fleet ManagementDepartmentFMD6700Amber Eldridge832-393-6911Chevonne Adesanya832-393-6961General ServicesDepartmentGSD2500LaVanda Donahue832-393-8202Regina Pearrie832-393-8080Houston HealthDepartmentHHD3800Herb Shook832-393-4879Mariah Franco832-393-4753Housing & CommunityDevelopmentHCD3200Tara Soileau832-394-6284Houston Airport SystemHAS2800Daniel Gonzalez281-233-1508Marie Stephens281-233-1567Houston Emergency CenterHEC1500Cheryl Breed832-393-2794Office of Talent & Organizational DevelopmentPage 9
Helpful Information GuideDepartment NameHouston Fire ing AdministratorPhone NumberSylvia Almazan832-394-6730Wanda Andrews832-394-6608Price DeHavilland(Classified Members)832-394-6804Karin Anderson832-393-0312Jessica Miles832-393-8917Kathryn Batiste832-394-2300Suzy Benton832-393-1505Thuy Vo832-393-1490JoAnne Perry832-395-2804Eduardo 7239Scott Ward832-393-6106Yolandia Peters832-395-5336Houston InformationTechnologyHITS6800Houston Police DepartmentHPD1000Houston Public LibraryHPL3400Houston Public WorksHPW2000Human ResourcesDepartmentHRD8000Risk Management & SafetyHRD8000LegalLGL9000Roosevelt Wright832-393-6327Mayor’s OfficeMYR5000Barbara Felder832-393-1270Municipal CourtsDepartmentMCD1600Myriam Varela713-247-5680Office of BusinessOpportunityOBO5100Patsy Jackson832-393-0612Parks & RecreationDepartmentPRD3600Briana Galindo832-395-7109Planning and DevelopmentPD7000Peter Vu832-393-6572Ashley Velazquez832-393-6572Solid Waste ManagementSWM2100RaJonda Seals832-393-0490Debra Blackshear832-393-7940Updated 8/26/2021Office of Talent & Organizational DevelopmentPage 10
Helpful Information GuideHEAR Performance AdministratorsIf you will be administering HEAR plans for your employees and need assistance, contact yourdepartment HEAR administrators.Performance AdministratorsDepartment tratorPhoneNumberAdministration &Regulatory AffairsARA6500Bernice Cendejas832-393-8505Yolanda Fisher832-393-8536City y Secretary’s d Polk832-393-3439Sandra Zeno832-393-3443Jillian Frank832-393-1038Yolanda Harris-Hoskin832-393-6052Sheila Murphy832-393-9035Yolanda Fisher832-395-8536Yolanda Harris-Hoskin832-393-6052Chevonne Adesanya832-393-6961Sabrina Smith-Jones832-393-8047Yolanda Harris-Hoskin832-393-6052Keishannia Davis832-393-4432Randy Rubio832-393-6182Melanie Walter832-393-5009Sharon Benson832-394-6127Nicole Brooks832-394-6131Susana Nicol281-233-1241Tamala Gaines Paster281-233-1858Controller’s OfficeCTR6000Department ofNeighborhoodsDON1100FinanceFIN6400Fleet ManagementDepartmentFMD6700General ServicesDepartmentGSD2500Houston HealthDepartmentHHDHousing & CommunityDevelopmentHCD3200Houston Airport SystemHAS2800Office of Talent & Organizational Development3800Page 11
Helpful Information GuideDepartment tratorPhone NumberHouston Emergency CenterHEC1500Yolanda Fisher832-393-Houston Fire DepartmentHFD1200Wanda Andrews832-394-6608Houston InformationTechnologyHITS6800Shannon Hodge832-393-0262Yolanda Fisher832-393-8536Cassandra Middleton713-308-1260Juanita Franco713-308-1220Darren Bias713-308-1225Sharon Alvarez832-393-1351Chanta George832-393-1337Melanie Walter832-393-5009JoAnne Perry832-395-2804Griselda ian Izaguirre832-393-6214Asmara Tekle832-393-6268Yolanda Fisher832-393-8536Myriam Varela713-247-5680Yolanda Fisher832-393-6052Patsy Jackson832-393-0612Yolanda Fisher832-393-8536Rubi Longoria832-395-7040Shatera Clarke832-395-7107Misty Staunton832-393-6582Truscenia Garrett832-393-6542Yolanda HarrisHoskin832-393-6052RaJonda Seals832-393-0490Debra Blackshear832-393-7940Andrea Osei832-395-7112Houston Police DepartmentHouston Public LibraryHPDHPL10003400Houston Public WorksHPW2000Human ResourcesDepartmentHRD8000LegalLGL9000Mayor’s OfficeMYR5000Municipal CourtsDepartmentMCD1600Office of BusinessOpportunityOBO5100Parks & RecreationDepartmentPRD3600Planning and DevelopmentSolid Waste ManagementPDSWM70002100**If you have questions/issues, please attempt to contact your department’s Performance Administratorfor assis mployees’ start date. Please do not contact HITS to have the passwords resetfor these accounts.Office of Talent & Organizational DevelopmentPage 15
Helpful Information GuideNew Hire Benefit Enrollment InstructionsNew employees MUST enroll in benefits on the Employee Self Service Portal (ESS) within the first 30days of employment, or they must wait until the annual Open Enrollment period to enroll or makechanges to their benefits. Benefits are effective either the 1st or the 16th of the month following yourfirst 30 days of hire.Benefit selections are made via ESS. New employees must log into ESS with their login credentials toenroll in the plans. Access to ESS may take up to two weeks. However, employees may be able to accessit early, so you may want to check daily until you have access.Dependents must be added under the Family Members/Dependents section in ESS on your personalprofile if you want to add them to any benefit plans. Supporting documentation MUST be submitted,reviewed, and verified by the Benefits Division before you can complete enrollment. Please review theDependent Eligibility page in the Benefits Guide, or online athttps://www.houstontx.gov/hr/benefits.html . Documents may be submitted online via the SecureDocument Portal.Enrollment Steps1.2.3.4.5.6.Log onto the ESS portal at https://portal.houstontx.govClick the My Benefits LinkClick Benefits EnrollmentClick on Anytime Changes LinkClick on New Hire EnrollmentSelect your benefit plans for medical, dental, vision, life insurance, and flexible spendingaccounts. Enrollment in supplemental insurance is done through the supplement insuranceprovider and not ESS.7. Select your beneficiaries for the basic and voluntary life insurance.8. Click Save and print the Benefits Confirmation Statement.Office of Talent & Organizational DevelopmentPage 16
Helpful Information GuideCalendar YearsThere are numerous years that the City of Houston recognizes. Figuring out which year is beingreferenced can be a daunting task. Especially when Floating Holidays, Personal Leave Days, and WellnessHours are being referenced. This chart defines each type of calendar year that the City recognizes. Itshows the time period and information about each year.The City of Houston recognizes four calendar years: Calendar Year, Fiscal Year, Benefit Year, andInsurance Year.Calendar YearFiscal YearBenefit YearInsurance YearJanuary 1 - December 31July 1 - June 30September 1 - August 31May 1 - April 30Floating HolidayBudget YearWellness HoursMedical/Dental Benefitstime frameStandard CalendarHEAR PlansPersonal Leave DaysOffice of Talent & Organizational DevelopmentPage 17
Helpful Information GuideTime OffHow is vacation time accrued? What about sick time? How do personal days work? These are some ofthe questions that are asked when trying to understand vacation, sick time, and personal days. TheMunicipal Employee Guidebook covers these in Section 6 – Time Off, but we added the accruals here aswell.Vacation TimeThis table shows the accrual rate for vacation time. Remember that while vacation time is earned fromday 1, it cannot be used until you have been with the City for six months. Vacation time carries overfrom calendar year to calendar year.Years of CompletedServiceYears 1 – 4Year 5Years 6 and 7Years 8 and 9Years 10 and 11Year 12Year 13Year 14Year 15Year 16Year 17Years 18 Vacation hours earnedper year80120128136144152160168176184192200Vacation hours earnedper pay 7.68Sick TimeSick leave is to be used when you are sick. You begin earning it immediately, and it accrues at a rate of2.50 hours per paycheck. As long as you have the time available, you are able to use it. The City matchesunused sick time up to 65 hours each benefit year until your sick leave balance is 1,040 hours. After yoursick leave balance reaches the 1,040 hours, you still accrue 65 hours each benefit year, but the City willno longer match unused sick time.Office of Talent & Organizational DevelopmentPage 18
Helpful Information GuidePersonal LeaveThe City rewards employees for being at work and not using sick time. Personal leave is based on theBenefit Year, September 1 – August 31. They must be used during the benefit year in which they areearned, and they do not carry over. This table shows how Personal Leave is awarded.Hours of Sick Time Used01 minute to 8 hours8 hours & 1 minute to 16hoursMore than 16 hoursPersonal Leave DaysEarned32Personal Leave Hours241618None earnedNone earnedWellness LeaveThe City provides employees with 8 hours of Wellness Leave each benefit year. This leave is to be usedfor annual physicals, checkups, or other preventive health screening. It does not carry over from benefityear to benefit year. It resets each September 1.Office of Talent & Organizational DevelopmentPage 19
Helpful Information GuideHouston Public Library Resourceshttps://houstonlibrary.org/There are numerous resources available for you from the library. To access the resources available, you need a library card. You can apply for one on the library’swebsite and then select the Get a MY Link Card option from the menu on the right. The MY Linkcard is free for Texas residents and expires every 3 years. You can use your card to check outbooks, access online resources, and more.Take a tour of the library’s web page. A great place to start is the Research drop-down menu.Office of Talent & Organizational DevelopmentPage 20
Helpful Information GuideOnline LearningThe Online Learning section gives you access to resources that can help you develop professionally. Youcan also view all of the databases that are available with topics in history, language learning, education,and more.LinkedIn Learning for LibraryFormerly Lynda.com, LinkedIn Learning has a vast library of video tutorials in multiple languagescovering software, technology, and business skills. New content is added regularly. This service is onlyavailable via a browser and not through an app.Universal ClassWith over 500 online courses ranging from the personal to the professional, Universal Class hassomething for everyone.Questions? Contact the library at (832)393-1313 or online at https://houstonlibrary.org/get-helpOffice of Talent & Organizational DevelopmentPage 21
Aug 26, 2021 · Rubi Longoria 832-395-7040 . Shatera Clarke 832-395-7107 . Planning and Development PD 7000. Misty Staunton 832-393-6582 Truscenia Garrett 832-393-6542 . Yolanda Harris-Hoskin 832-393-6052 . Solid Waste Management SWM 2100. RaJonda Seals 832-393-0490 .
Konsep Human Resources Scorecard (HRSC) 1. HUMAN RESOURCES SCORECARD Apa yang dimaksud dengan Human Resources Scorecard (HRSC)? Human Resources Scorecard adalah suatu atat untuk mengukur dan mengelola kontribusi stategik dari peran human resources dalam menciptakan nilai untuk mencapai strategi perusahaan.
Human Resources Management role: The Human Resources department plays an important role in the implementation and success of the performance management system, with all the desired results and outputs. The responsibility of system care and coordination among all concerned parties' rests with the human resources department. Human Resources
Human Resources Strategic Plan 2018-2023 2021 PROJECT FOCUS. A MESSAGE FROM THE VICE PRESIDENT OF HUMAN RESOURCES Over the period of five years, Human Resources will strive to deliver exceptional service and resources in an . The division of Human Resources and Graduate Studies have begun
1.3 Definition of Human Resources Management 3 1.4 A New Mandate for Human Resources 4 1.5 Changing Role of the Human Resource Management 5 1.6 Managing human resources in the emerging scenario 7 1.7 Evolution of Management of Human Resources: An Indian Perspective 10 References 16 2. THE CONCEPT, SCOPE AND FUNCTION OF HUMAN RESOURCE OF .
corporate human resource priorities as well as critical human resource issues within each department. Departmental human resource plans will be analyzed to identify human resource issues and trends that are common across government. This information will be used by the Deputy Minister Human Resources Sub-Committee to identify the future human .
for Human Resources excellence and as a premier employer. In addition to providing strategic central human resources functions, the Human Resources Department is responsible for administering the Health Benefits, Workers Compensation, and Long Term Disability programs.
Health and Human Resources B-102 OFFICE OF HEALTH AND HUMAN RESOURCES THE HONORABLE MARILYN B. TAVENNER., SECRETARY OF HEALTH AND HUMAN RESOURCES . o Department for the Aging o Department for the Deaf and Hard-of-Hearing . encourage all citizens to live an active and healthy lifestyle. Last year the Governor convened a Health
A Planning Heuristic Based on Subgoal Ordering and Helpful Value Weisheng Li1, Peng Tu1 and Junqing Liu2 . a subgoal ordering method is first used to guide the heuristic search in a more reasonable way. The idea of helpful value in a goal is then introduced. A more accurate heuristic cost can be achieved by using the helpful value when
