Welcome To The FY19 NCSBN Annual Report
Welcome to the FY19NCSBN Annual Report
FY19 Annual Reportncsbn.orgFY19 Annual ReportTable of ContentsAbout NCSBN32018–2019Board of Directors5NCSBN Committees7NCSBN Staff9FY19 Operating Statements213
About NCSBNFounded March 15, 1978, as an independent not-for-profit organization, NCSBN was initially createdto lessen the burdens of state governments and bring together nursing regulatory bodies (NRBs) toact and counsel together on matters of common interest. It has evolved into one of the leading voicesof regulation across the world.NCSBN’s membership is comprised of the NRBs in the 50 states, the District of Columbia, and fourU.S. territories — American Samoa, Guam, Northern Mariana Islands and the Virgin Islands. There arethree exam user members. There are also 27 associate members that are either NRBs or empoweredregulatory authorities from other countries or territories.3
FY19 Annual ReportThe NCSBN MissionNCSBN empowers and supports nursing regulators in theirmandate to protect the public.The NCSBN VisionLeading Regulatory Excellence Worldwide.The NCSBN ValuesOur values arise out of our purpose as an organization. Theyhelp us define our culture and beliefs and guide our actions aswe face challenges and opportunities.CollaborationForging solutions through respect, diversity and the collectivestrength of all stakeholders.ExcellenceStriving to be and do the best.InnovationEmbracing change as an opportunity to better all organizationalendeavors and turning new ideas into action.IntegrityDoing the right thing for the right reason through honest,informed, open and ethical dialogue.TransparencyDemonstrating and expecting openness, clear communication,and accountability of processes and outcomes.4ncsbn.org
2018–2019 Board of DirectorsFront row, left to right:Gloria Damgaard, Julia George, Jim CleghornBack row, left to right:Adrian Guerrero, Valerie Fuller, Mark Majek, Elizabeth J. Lund, Jay P. Douglas,Cynthia LaBonde, Lori Scheidt, Cathy Borris-Hale5
FY19 Annual Report2018–2019Board of DirectorsJulia George, MSN, RN, FREPresidentChief Executive Officer, North Carolina Board of NursingJim Cleghorn, MAPresident-electExecutive Director, Georgia Board of NursingGloria Damgaard, MS, RN, FRETreasurerExecutive Director, South Dakota Board of NursingCynthia LaBonde, MN, RNArea I DirectorExecutive Director, Wyoming State Board of NursingAdrian Guerrero, CPMArea II DirectorDirector of Operations, Kansas State Board of NursingJay P. Douglas, MSM, RN, CSAC, FREArea III DirectorExecutive Director, Virginia Board of NursingValerie Fuller, PhD, DNP, AGACNP-BC, FNP-BC, FAANPArea IV DirectorBoard President, Maine State Board of NursingCathy Borris-Hale, RN, MHADirector-at-LargeChair, District of Columbia Board of NursingMark Majek, MA, PHR, SHRM-CPDirector-at-LargeOperations Director, Texas Board of NursingLori Scheidt, MBA-HCMDirector-at-LargeExecutive Director, Missouri State Board of NursingElizabeth J. Lund, MSN, RNDirector-at-LargeExecutive Director, Tennessee State Board of Nursing6ncsbn.org
FY19 Annual Reportncsbn.orgNCSBN CommitteesDuring Fiscal Year 2019APRN Task ForceLeadership Succession Committee (LSC)Katherine Thomas Texas, ChairKaci A. Bohn Arkansas, ChairJennifer Burns WyomingPatricia Dufrene LouisianaShirley Brekken MinnesotaSara Griffith North CarolinaStacey Pfenning North DakotaMelissa Hanson North DakotaStephen FeldmanJennifer Laurent VermontRick MastersSusan Odom IdahoTom WildeTracy Rude WashingtonAwards CommitteeModel Acts and Rules CommitteeKristin K. Benton TexasAmy Fitzhugh North Carolina, ChairKim Hudson-Gallogly GeorgiaPeggy Benson AlabamaDonna Kirkland TennesseeRuby Jason OregonJennifer G. Lewis North CarolinaDusty Johnston TexasLinda Kmetz PennsylvaniaElizabeth Lund TennesseeFinance CommitteeLinda Young South DakotaGloria Damgaard South Dakota, ChairGayle Bellamy North CarolinaJohn Etherington OregonNCLEX Examination Committee (NEC)Karen C. Lyon Louisiana RNBetsy Houchen Ohio, ChairShan Montgomery MississippiShirley Brekken MinnesotaDavid Saucedo TexasAnne Coghlan Ontario, Exam User MemberRandolph L. Smith KentuckyCynthia Johansen British Columbia RN,Exam User MemberLisa Renee Johnson FloridaIRE CommitteeClaire MacDonald MassachusettsMary A. Baroni Washington, ChairKimberly Miller MinnesotaNatalie Baker AlabamaDeborah Swartz VermontCynthia Bienemy Louisiana RNRhigel “Jay” Tan NevadaChristine Penney British Columbia RN,Associate MemberCrystal Tillman North CarolinaSue Petula PennsylvaniaPatricia A. Sharpnack OhioSusan S. VanBeuge NevadaPamela Zickafoose Delaware(continued on following page)7
FY19 Annual ReportNCLEX Item Review SubcommitteeJanzie Allmacher Virgin IslandsNursing Education Outcomes andMetrics CommitteeMeedie L. Bardonille District of ColumbiaJanice I. Hooper Texas, ChairTracey Blalock GeorgiaBrenda Bolen Rowe GeorgiaTammy Bryant GeorgiaValerie Fuller Maine, Board LiaisonTeresa Corrado WashingtonBonita Jenkins District of ColumbiaAnn Michele Coughlin PennsylvaniaCarol Moreland KansasMariclaire E. England MinnesotaSabita Persaud MarylandDiana O. Forst FloridaMindy Schaffner WashingtonBecky Gladis MinnesotaBibi Schultz MissouriRuth Ann Go North CarolinaJoan M. StanleyExternal Consultant from theAmerican Association of Collegesof Nursing (AACN)Myra Goldman KentuckyAnne Heyen MissouriGeorgina R. Howard New YorkNancy Irland OregonJoseph Lefleur AlaskaElaine TagliareniExternal Consultant from theNational League for Nursing (NLN)Elise McDermott TexasAngela MacDonald MassachusettsJune McLachlan MinnesotaTeresita McNabb Louisiana RNTammie Napoleon HawaiiCarmen Nickel OklahomaCatherine Prato-Lefkowitz NevadaSherry Richardson TennesseeDarlene (Yolonda) Schulz MontanaPamela Trantham North CarolinaTammy Vaughn Arkansas8ncsbn.org
FY19 Annual Reportncsbn.orgNCSBN StaffAs of Dec. 1, 2019Executive OfficeGayle Cochin-Swidler, MS, RNRN Test Development Associate II, ExaminationsDavid Benton, RGN, PhD, FFNF, FRCN, FAANChief Executive OfficerMaggie BieniekSenior Coordinator, Nurse Licensure CompactAllex Hernandez, MASenior Manager, Executive OfficeTim ConnollyOperations Coordinator I, ExaminationsJacklyn CurrierOperations Manager, ExaminationsJoseph Dudzik, MSC, SPHR, SHRM-SCPDirector, Human ResourcesJames Puente, MS, MJ, CAEDirector, Nurse Licensure CompactJennifer GallagherDirector, Business OperationsElliot ViceDirector, Government AffairsMichele Glass, MS, RNRN Test Development Associate II, ExaminationsKaitlynn Ward, MIAAssociate, Government AffairsMichael GrossenbacherAssociate, Communications,Marketing & CommunicationsOperationsEllen GuirlEditor, ExaminationsPhilip Dickison, PhD, RNChief Operating OfficerJoseph Betts, PhD, MADirector, Measurement and Testing, ExaminationsKelly BetzoldCustomer Service Coordinator I,Business OperationsAndrew HicksAssociate, Business Administration &Office Services, Business OperationsAlan HoogenboomApplication Developer, Research, ExaminationsBrittany Houston, RNRN Test Development Associate I, ExaminationsClaire BourkeCoordinator, Human ResourcesAlyson Brenton, MSN, RN, CNLRN Test Development Associate II, ExaminationsDaniel HydzikTest Development Associate I, ExaminationsLatrice Johnson, MSTest Development Manager, ExaminationsJulie Burgett, PMPTest Development Associate II, ExaminationsShu-chuan Kao, PhD, MAManager, Measurement and Testing, ExaminationsAlicia Byrd, RNDirector, Member RelationsBridget ByrneProject Specialist, Marketing & CommunicationsDawn M. Kappel, MADirector, Marketing & CommunicationsJennifer KeatingOperations Coordinator II, ExaminationsCatherine Cantieri, SHRM-CPSenior Human Resources Generalist,Human ResourcesChelsea KelleySenior Manager, OperationsThy CaoOperations Coordinator I, Examinations(continued on following page)9
FY19 Annual ReportDoyoung Kim, PhDSenior Psychometrician, ExaminationsChristine Walsh, PHR, SHRM-CPSenior Manager, Human ResourcesCheryl Ma, MSAssociate Psychometrician I, Measurement and Testing,ExaminationsJing-Ru Xu, PhD, MS, MAPsychometrician I, Measurement and Testing,ExaminationsJosé Martínez Rodríguez, MS, RNTest Development Manager, ExaminationsWei Xu, PhDPsychometrician I, ExaminationsAndreea MihutaSenior Project Coordinator, Project Management Office,Business OperationsNicole Yadav, MSN, RN, FNPRN Test Development Associate I, ExaminationsWilliam Muntean, PhDLead Psychometrician, Research, ExaminationsFinanceRobert Clayborne, MBA, CPA, CGMAChief Financial OfficerColleen Neubauer, CMPSenior Meetings Manager, Business OperationsMaria L. Arroyo, MBASenior Staff Accountant, FinanceKalona OwensManager, Marketing & CommunicationsTremell Eaton, MBASenior Staff Accountant, FinanceDalilah PerelloManager, Business Operations and Customer ServiceGloria Evans-Melton, CPADirector, FinanceEmily Petersen, MS, MJ, RN, APRN, CPNPRN Test Development Associate II, ExaminationsRocio HernandezAccounting Manager, FinanceRachel PupiromratAssociate, Member RelationsMary TrucksaAccounting Associate, FinanceHong Qian, PhDLead Psychometrician, Operations & Maintenance,ExaminationsMattie WilliamsAccounting Associate II, FinanceNich Radcliffe, MFACoordinator, Business Administration & Office Services,Business OperationsInformation ResourcesNur Rajwany, MSChief Information OfficerGretchen Schlesinger, PMPSenior Manager, Project Management Office,Business OperationsAli BaigBusiness Analyst I, Information TechnologyJason Schwartz, MSDirector, Test Development, ExaminationsJeyalakshmi Balachandran, MSLead Quality Assurance Analyst, ORBS,Information TechnologyKristin Singer, MSN, RNRN Test Development Associate I, ExaminationsPam BlairCoordinator, Information Security AssuranceMargaret SmithData Governance Analyst, ExaminationsRajeshwari Bommannavar, MSSenior Application Support Developer I, ORBS,Information TechnologyJulie Stasko, MSN, RNRN Test Development Lead, ExaminationsLisa Suvanto, MSN, RNC-OBRN Test Development Associate II, ExaminationsTony BornProduct Support Coordinator I, OperationsAmanda WagnerMeetings Specialist, Business Operations(continued on following page)10ncsbn.org
FY19 Annual ReportKimberlee Boyd, MATD, CPLPE-Learning Program Manager, Interactive ServicesJeff Kendall, MBADirector, Customer Experience & OperationsHeather ChamberlainE-Learning Course Development Manager,Interactive ServicesChristophel KuizonDeveloper I, Information TechnologyJoshua LingwaiSenior Lead Developer, Information TechnologyFernando CisnerosProduct Support Coordinator I, OperationsRyan NovakProduct Support Associate I, OperationsDesiree DíazProduct Support Associate I, Customer ExperienceLavanya PathakQuality Assurance Analyst I, Information TechnologyMegan DunhamSenior Web & Production Manager, Interactive ServicesGeorge PotackiBusiness Analyst II, ORBS, Information TechnologyAlma FriarQuality Assurance Analyst I, Information TechnologyAngeli Primlani, MSJE-Learning Associate, Interactive ServicesBen GonzalezManager, Infrastructure, Information TechnologyThomas PrusCoordinator, Interactive ServicesFay GreenSenior Product Support Associate, Customer ExperienceDave RaheelBusiness Analyst II, Information TechnologyKenesha GreenProduct Support Coordinator I, Customer ExperienceSandra RhodesSenior Manager, OperationsJessica HansenAssociate Director, Customer ExperienceRobert RussellSystem Administrator II, Information TechnologyDebbie Hart, MBAAssociate, Information TechnologyChandra SadhangiriLead Developer, ORBS, Information TechnologyAlbert HincapieSenior Developer II, Information TechnologyNarender Saraswati, MBAProgram Manager, ORBS, Information TechnologyFrank HincheyDeveloper II, Information TechnologyZach SearsSenior System Administrator I, Information TechnologyDean HopeSenior Product Support Associate, OperationsSachin Sharma, MABusiness Analyst II, ORBS, Information TechnologyShelly HowellSenior Associate, Interactive ServicesDamon Short, MMSenior Database Administrator,Information TechnologyMark Huffman, MBA, PMPManager, Business Analysts and Project Management,Information TechnologyNick SmithSenior System Engineer I, Information TechnologyRichard HughesHelp Desk Administrator II, Information TechnologyTammy SpanglerDirector, Interactive Services and InformationSecurity AssurancePenny JaggiBusiness Analyst I, ORBS, Information TechnologyMatthew SterzingerSenior Manager, Application Development,Information TechnologyNadja James, PhD, MSN, MHA, RN, CNESenior Content Associate, Interactive ServicesAngela JohnstonSenior Business Analyst I, Information Technology(continued on following page)11ncsbn.org
FY19 Annual ReportAndrew Suszko, MSDatabase Administrator, ORBS,Information TechnologySaule TrainysSenior User Experience Developer,Interactive ServicesSanjeev YarlagaddaSenior Quality Assurance Analyst I,Information TechnologyAndrew ZelitskyHelp Desk Administrator II,Information TechnologyAmy Lippert, PhD, MAAssociate, Nursing RegulationNicole Livanos, JD, MPPSenior Associate, State Advocacy & LegislativeAffairs, Nursing RegulationMollyMaeve LuskCoordinator, State Advocacy & Legislative Affairs,Nursing RegulationGreg MannixProject Specialist II, Regulatory InnovationsBrendan Martin, PhDAssociate Director, ResearchNursing RegulationQiana McIntosh, MBA, MHRMSenior Coordinator, Regulatory InnovationsMaryann Alexander, PhD, RN, FAANChief Officer, Nursing RegulationKyrani Reneau, MAAssociate, ResearchMichelle Buck, MSN, APRN, CNSAPRN Senior Policy Advisor, Nursing RegulationKathleen Russell, JD, MN, RNAssociate Director, Nursing RegulationRebecca Fotsch, JDDirector, State Advocacy & Legislative Affairs,Nursing RegulationJosephine H. Silvestre, MSN, RNSenior Associate, Regulatory InnovationsLindsey GrossSenior Coordinator, Nursing RegulationSally Hamlin, MAProgram Manager, Nursing RegulationLaura JaroszManager, Nursing RegulationJenifer KohlCoordinator, Nursing RegulationRichard Smiley, MS, MASenior Statistician, ResearchNancy Spector, PhD, RN, FAANDirector, Regulatory InnovationsSherri L. Ter Molen, PhD, MAAssociate, Nursing RegulationElizabeth Hua Zhong, PhD, MEdResearch Scientist I, Research12ncsbn.org
FY19 Annual Reportncsbn.orgFY19 Operating StatementsYear Ended Sept. 30, 2019Program Services %Nurse competency60,803,36968Nurse practice and regulatory 05 89,495,112100 %Examination fees71,795,41380Other program services11,254,526136,445,1737 89,495,112100Administration and Supporting ServicesTotalSources Of RevenueUse of Investment earningsTotal13111 E. Wacker Drive, Suite 2900Chicago, Illinois 60601-4277312.525.3600
FY19 Annual Report Table of Contents About NCSBN 3 2018–2019 Board of Directors 5 NCSBN Committees 7 NCSBN Staff 9 FY19 Operating Statements 13 FY19 Annual Report ncsbnor 2
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188.0 260.9 2.15% 1.45% 1.52% 2.01% 2.49% Q4 FY18 Q1 FY19 Q2 FY19 Q3 FY19 Q4 FY19 Operating Income (Non -GAAP) (1) Q4 FY19: Worldwide non-GAAP operating income of 260.9 million increased 44.9 million or 21% compared to the prior-year quarter, and 25% on a constant currency basis. Worldwide non-GAAP operating margin
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