Kuwait Finance House (K.S.C.P) And Subsidiaries 2017
Sustainability ReportKuwait Finance House (K.S.C.P)and Subsidiaries2017
ContentsAbout KFH2CEO’s Message4Organizational Profile6KFH Business6Report Profile6Strategy and Analysis6KFH Strategy6Governance7Reporting Approach7Stakeholder's Engagement7Identified Material Topics7KFH Sustainability Strategy8Sustainability Pillars of upporting the economy17Shari’a Compliance and Sustainability18Internal Improvement19Committed to our environment23Reducing Resource Usage23Impacting Investments24Human Capital and Talent24Employees24Talent Management and Career Development25First impression about KFH and Forssah26Community, Youth and the future26Our youth’s is our future26Enhancing Health Awareness29Caring for the community29Sustaining our heritage30
KFH GROUP Sustainability Report 2017About KFHVisionTo lead the international development of Islamic financial services and become the most trusted and sustainably most profitable Shari’a – compliant bank in the world.MissionTo deliver superior innovation and customer service excellence while protecting and enhancing the interests of all our stakeholders.ValuesLeadership and Innovation.Partnership and Accountability.Compliance to Islamic Shari’a.
KFH GROUP Sustainability Report 20173
KFH GROUP Sustainability Report 2017CEO’s MessageSince incorporation in 1977 KFH has witnessed the growth and development of Kuwait alongside the Islamic banking industry which has substantially grown into more sophistication year by year. In order tokeep its leading position KFH has had to balance between business opportunities and sustainable growth.KFH has also kept its dedication to ethical factors such as being a Shari’a compliant bank most importantly and with due respect to all stakeholders’ rights and interests. To grow sustainably KFH has continuously evolved with market, regulatory and environmental changes. This has kept KFH at the first line of itsindustry with a leading role that not only requires commitment and execution but also attention to riskmitigation and wise decision making with knowledge of the risks involved.KFH perceives itself as a partner in progress in any country or market that it exists inside. As such, sustainability in KFH’s operating environment is critical to its goals. As Kuwait progresses in achieving key pointsof its 2035 “National Development Plan” with its eye on the sustainable growth of its economy and improving living standards to its citizens, all major private sector corporations have a duty to this plan and KFH isdetermined to contribute and lead towards a unified sustainable goal. The transformation of Kuwait into aleader in financial, cultural and institutional leader is supported by regulatory requirements of CorporateSocial Responsibility at KFH. The regulatory bodies that have a direct effect are the Central Bank of Kuwait,Boursa Kuwait and Capital Market Authority, all of which promote corporate transparency and promotionof environmental, social and governance aspects of business.We are also have the same mentality with our approach to our business partners and stakeholders. Business integrity is maintained through ethical business practices that are in turn managed by our corporate governance initiatives and focus on a risk management process that is compliant to the regulatoryrequirements and internal standards to protect all parties involved in any transaction whether directly orindirectly.The bank is keen to implement inclusiveness and diversity in the strategy of social responsibility. KFHhas offered nearly 250 initiatives and contributions in corporate social responsiveness in the year 2017,this encompassed the fields of health, education, sport, youth, people with special needs, and people withoutstanding achievements in inventions, science, cultures and other fields.One of our main motivation in developing a sustainable business approach is our youth and their future,hence KFH continuously strives to support, educate and engage with them. Taking into consideration thatthese youth are our families, future employees and customers, we have made it a priority to provide themwith a source of education when it comes to the financial sectors and Islamic finance. Paying attentionto the youth is always a worthy investment that is why KFH has attracted the best talent in Kuwait overthe years and is investing heavily in educational programs and training for its new and young employees.KFH prioritized the youth and is the leading supporter for them at all levels. KFH sponsored the studentsand youth specialized clubs at the University of Kuwait and other private universities. The bank sponsoredthe graduation projects for the students of Engineering and Petroleum College. It organized many lecturesand seminars for university students, not to mention hosted international lecturers to participate in job4
KFH GROUP Sustainability Report 2017fairs and different students activities. This affirms the bank’s strong intention to support the youth andappreciate the students and their educational process.Leading the path in Islamic Banking and striving to be a model for banking in general, KFH’s Shari’a compliant method of banking understands sustainability at its roots. The sustainability factor in Islamic Banking not only respects the physical environment around but further to the social environment. The conceptof supporting the less fortunate and integrating the bank as a key player for progress has a track recordwith KFH that can be followed as a sustainable approach to banking. With the support of the Central Bankof Kuwait in extension to the state of Kuwait and its Amir His Highness Sheikh Sabah Al Ahmad Al Jaber AlSabah. Using social media as a productive tool our HR & Communications teams have been able to attractnew generations to start their careers and also enjoy banking safely with KFH.Raising awareness for health and medical issues has also been one of the major activities in KFH’s sustainability contribution. Al-Salam hospital which has become one of the best hospitals in Kuwait is a successstory that KFH is proud of. KFH has decided to raise awareness to health issues such as cardiac diseaseand diabetes not only through medication and treatment but also with keeping a healthy lifestyle. Usingexercise and nutrition as the basis of healthy living as a start of point for advice and practices for its employees and stakeholders.A long list of gratitude and appreciation can be extended by myself to those who contributed to the success of the KFH sustainability approach and to sustainability as a whole. Our employees within the KFHgroup are the machine that continuously runs our initiatives and achieves targets that are indeed sustainable have my most sincere thanks and deepest appreciation. I would also like to thank our chiefs thatmake my life easier by ensuring that our strategy is implemented and executed diligently. For directionwe have the board of directors who have given us the objectives to grow and sustain growth over decades.The members of the Fatwa & Shari’a Supervisory Board are indispensable to our values and understandingto Islamic finance and Islamic sustainability and will be always held in my highest regard.On a macro level, I am glad to mention the benefits and advantages of having a Central Bank Governor (HisExcellency Dr. Mohammed Al-Hashel) that not only has taken Kuwait to international standards in terms ofsovereign rating and implementation of international best banking practices and regulations, but also hasan open mind on how to improve our banking industry from within. Many thanks and regard to the leaderand pioneer in human rights His Highness the Amir of Kuwait Sheikh Sabah Al-Ahmed Al-Jaber Al-Sabahand His Highness the Crown Prince Sheikh Nawaf Al-Ahmed Al-Jaber Al -Sabah and His Highness The PrimeMinister Sheikh Jaber Al-Mubarak Al-Sabah.May Allah grant us the dedication to work sustainably with each other and for each other.Mazin Saad Al-NahedhGroup Chief Executive Officer5
KFH GROUP Sustainability Report 2017Organizational ProfileKFH BusinessKFH group is dedicated to provide the best service to its customers where ever they are and whenever theyneed it. Whether it is through integrated technology via its online banking service or sincere customerservice from its call centre staff, KFH takes its business seriously and manages its customers’ accountsusing a serious conservative approach to banking. The groups Islamic Finance products and services varyacross its branches and subsidiaries inter-continentally to suit the local market needs and preferences.Accessibility to a wide network of over 484 branches and 1,479 ATMs supported by more than 15,000employees of the group covering Kuwait, Bahrain, Saudi Arabia, Malaysia and Turkey with anothersubsidiary in Germany.With an operating history of over 40 years KFH’s largest shareholders include Kuwait InvestmentAuthority (Direct), Kuwait Awqaf Public Foundation (Direct), Public Authority for Minors Affairs (Direct),Public Institution for Social Security (Indirect). Comprising a 48% of KFH’s ownership coming from thegovernment of Kuwait.Listed in Boursa Kuwait under the Premier Market companies KFH also conducts a quarterly analystconference that can be accessed by anyone who wishes to know more about it. An opportunity to ask thechief executives of the bank will be available for those interested.Report ProfileThe report will encompass KFH’s sustainability activities over the period from January 2017 to December2017.Following are the key entities covered under this Sustainability Report:Kuwait Finance House, KuwaitKuwait Finance House, BahrainKuwait Finance House, TurkeyKuwait Finance House, MalaysiaAl Salam Hospital, KuwaitInternational Turnkey Systems Group, KuwaitKFH and its team are happy to answer further queries and can be reached at sustainability@KFH.comStrategy and AnalysisKFH StrategyIn order to maintain its success, KFH has adopted a strategy that has a levelled balance between customer,employee, investor and regulatory standards of both banking and Shari’a. To implement this balancedstrategy KFH has allowed its executive management to set realistic goals and base their short/long terminitiatives on them. Focused on the future, KFH has shown dedication on governance by setting policies andprocedures on all operations and transactions. This has given KFH better functionality on implementingstrategy by ensuring business excellence, quality assurance and risk mitigation. KFH sees its obligationto customer and employee satisfaction as a crucial factor in fulfilling its long term goals and strategy.Stakeholder engagement has given KFH the insights on what matter in the society that it operates in,year by year this holistic understanding to “strategy” has brought KFH Strategy and Sustainable Strategycloser, the intention is to make them synonymous.6
KFH GROUP Sustainability Report 2017GovernanceAs part of its continuous governance development process, KFH stresses highly on upgrading its governancesystems and mechanisms at group level in accordance with the best global practices on governance.Group integration is being implemented in full force and synchronization of Policies and Procedures acrossKFH has been made while unleashing massive synergies and upholding highly valued brand name withincreasing and effective controls and more efficient management on Group level.KFH board of directors has used all means available to develop its work policies and procedures to meetCentral Bank of Kuwait instructions on governance. KFH also implements the all governance rules andregulations for Kuwaiti Banks 2012 as well as the Shari’a Control governance instructions for Kuwait Banksissued in 2016.The role of the Board of Directors to fulfil KFH’s regulatory obligations is supported by the board governancecommittee which oversees the process with consultancy. Regular governance updates containing allrelevant information on a timely basis with emphasis on transparency and impartiality are provided. Thisis also extended to all group activities including subsidiaries.To further improve the governance process, KFH provides all stakeholders involved with a CorporateGovernance Manual (available on our website under Corporate Governance). The Sustainability reportpublication is managed by the Investor Relations – Group Strategy & Corporate Affairs, Kuwait FinanceHouse.Reporting ApproachStakeholder’s EngagementIn order to address stakeholder’s expectations and to cooperate with them, KFH has given instructions forvarious functions from within to interact and engage with the stakeholder’s and their environments.Identified Material TopicsThe report starts off with a brief introduction “About KFH” followed by the “CEO’s Message”, the“Organizational Profile”, “Strategy and Analysis” and finally “Reporting approach” before going into theGRI’s, which will be the identified material topics with GRI reference section at the end of the report.7
KFH GROUP Sustainability Report 2017KFH Sustainability StrategyFive elements that encompass KFH’s sustainability strategy: Values Deeds People Environment CustomerSignificance has been given to stakeholder engagement while conducting this report, to make their inputsvaluable and effective for now and the future.Each of the five elements are discussed in details in separate sections and how they are related to KFHsustainable strategy. Finally KFH has observed the progress and developments of the Kuwait NationalDevelopment plan and seeks to contribute to the seven pillars that KND plan is founded on, for its globalposition.Sustainability Pillars of KFHValuesThe beauty of the principles of Shari’a is its natural synergy with sustainability. Islamic finance isinherently dedicated to having a sustainable relationship with the society, community and the nature.The basic principle of equity is echoed through the Islamic Finance concept in all its activities, in which allparties involved in any transaction are treated fairly. The only way to achieve this is to have a long-termobjective to any activity, whereas all decisions and actions are considered to have repercussions. A goodexample of this is the KFH approach to banking in which unnecessary leverage, speculative lending andinconsistent business are not accepted. KFH manages and implements these values through the Fatwa& Shari’a Supervisory Board, along with KFH employees’ dedication ensuring all rules, regulations andbanking laws are expected and adhered to.DeedsIn order to transform our values into actions we have dedicated ourselves to deeds. These deedsrepresent our interest in the environment we operate in, with focus on society and community butnonetheless our customers and employees.For customers we believe that transparency, clarity and sincere banking advice is always extendedvia customer service. To keep our customers happy we also take great care of our employees withtraining and development, top of the line health insurance, compensation and opportunities forgrowth. KFH also provides its customers with tailored products, these products have the benefit ofthe customer embedded in them with respect to regulations and Shari’a.Contribution to Zakat and community service are palpably recognized in the communitiesKFH operates in. KFH has contributed approximately 8.2 million Kuwaiti Dinars to Zakat Housecharities and projects in 2017. In response to the Rohingyan refugees crisis in Bangladesh, KFHhas donated USD 540 Thousand aiming to support 3794 families.8
KFH GROUP Sustainability Report 2017KFH strategy seeks to improve the level of services and maintains the pioneering position of thebank in the Islamic finance industry, yet it emphasizes the commitment towards supporting theofficial bodies, institutions, ministries and public welfare societies in their projects and activitiesthat benefit the society. This is in line with KFH adherence to Shari’a provisions and keenness tooptimally assume the social responsibility. KFH’s contributions in supporting the charity workand its keenness in supporting the Kuwait Red Crescent Society and the Kuwait Association forthe Care of Children in Hospital KACCH, indicates that KFH has a long track record of humanitarianachievements that made KFH a model example of the private sector. Also, this incarnates thecountry’s priority as per the directives of His Highness the Amir of Kuwait Sheikh Sabah Al-AhmadAl-Jaber Al-Sabah.As part of the community KFH knows that human capital is the only capital that cannot beeroded similar to other forms of capital. KFH sees human capital development as an integral andindispensable part of its strategy.9
KFH GROUP Sustainability Report 2017G4: EC7 Al Salam International HospitalType of serviceTarget beneficiaryTopics focused / Services ProvidedSchool fieldtrips and healthcheckupsSchool children, School StaffAmerican Baccalaureate School(Rawd Al Salaheen School,Al Nibras Bilingual School,American Creativity Academy)Nutrition Knowlwdge, Road Safety,Hand Hygeine, Growth Chart,Entertainment, Dental HygeineNational AwarenessdaycelebrationsGeneral Community, MedicalCommunity, UniversityStudentsWorld Heart Day,Health Awareness Day, Blooddonation Day, ProstateCancer Day, Breast Cancer AwarenessDay, Diabetes Awareness DayCPR and first aidcampaignGeneral CommunityTraining sessions for CPR and firstaidAntenatal andPostnatalcoursesMothers and familiesPre and Post pregnancy educationalcourseAwarenessProgramsGeneral community,proffesionalsHarmfulness of smoking awareness,dental hygeine awareness,rheumatism awareness lecture,nutrition session, cardiologyawareness lectureSafety AwarenessCampaignGeneral CommunityStop smoking campaign, Safetyweek, hand sanitization campaignDisease preventionGeneral Community, caretakersLasik offers, breast Cancerprevention and treatment offer, freecheck-ups offer, prostate cancerprevention offerPublication of SIHmagazineGeneral CommunityAnnual publication on health careissues and other activities andeventsVisiting doctorprogramGeneral CommunityVarious specializationsImpactEducating thesociety on how toshift unhealthylifestyle habitsto healthy habitsthus to give oursociety betterresults in growthand overalldevelopment ofthe populationG4: EC7 BahrainType of ServiceSponsorship10Target BeneficiaryTopics focused / Services ProvidedMohammed Bin Khalifa AlKhalifa Cardiac CenterHealth CareSh.Ebrahim M. Centerfor Research & CultureCultural ProgramRoyal CharityOrganizationCharitySh. Khalid sportIntiatives for YouthYouth / SportsRashid Equestrian ClubYouth / SportsImpactEnhancement ofhealth andpromotionof art, culture,charityand sports
KFH GROUP Sustainability Report 2017G4: EC7 Kuveyt TurkType of ServiceTarget BeneficiaryTopics focused / Services ProvidedImpactSupport Hope ProjectCancer Patients andFamilyChildren suffering from cancer andtheir families to enjoy social livingfacilities during treatment for freeSupport childrencancer patients withtheir familiesSupport Hope ProjectChildren with cancerDonations for children with cancerDirect support forcancer treatmentcostsRohingya RefugeeSupportRohingya refugeesSheltering, food, fresh water andmedicinal needsHumanitarian needsMasjid RenovationsHaci Ahmet DilekMasjid and RizvaniyeMosqueGeneral renovationsBetter place toworship AllahArt Studio ProjectsTalented youth,community buildingand spacesEstablishment of workshops,donations, Turkish-islamic artsImprovement ofMasjids Town squaresand talent supportDonation of TurkishKurushTurkish CresentDonations of accumulated cents inATMSDonationsG4: EC7 MalaysiaType of ServiceTarget BeneficiaryTopics focused / Services ProvidedImpactLearn importance of good moneymanagement habitslearn fundametals like savings,expenditures and investmentPeople SystemConsultancyYoung and AdultsLearn keys to change their financialstatues and achieve their dreamsand financial goalsLearn budgeting skillsLearn the basics of safe investing toachieve their dreams andpersonal goals11The Program exposesstudents to the worldof financial freedomso that they willgrow up with apositive mind-settowards money andinvestment
KFH GROUP Sustainability Report 2017G4: EC7 International Turnkey SystemsType of ServiceBusiness AwarenessSessionTarget BeneficiaryTopics focused / Services ProvidedImpactBAP (universities)Training practical experience(MOU) also recent technologyemerging in the marketCareer awareness,technical skilldevelopment,improving soft skillsInternship programs(summer & spring)StudentsTraining to the universities studentsimprovingemployabilityof students throughpractical experience.Ramadan Bagsproviding meals forITS laborLearn keys to change their financialstatus and achieve their dreamsand financial goalsProviding support forthe needy andenhanced employeemoralePeopleEducation is the main pillar KFH relies on for the improvement and development of its employees. Tomaintain its high standards of employee KFH has empowered its HR department to innovate and researchthe best educational programs and training courses. Some of the education is developed in-house, othercourses depend on specialized institutions such as the Institute of Banking Studies (KFH is a foundingmember and funder). KFH is also a member of the IBS research committee with a permanent membercontributing to the improvement and development of relevant research related to the Banking sector.Above all, KFH has also made it one of its priorities a culture of co-operation to enhance team-work andleadership. This has proven to be one of the most beneficial aspects for employees working at KFH. Theknowledge and skills passed down by senior staff along with the new skills acquired from a diverse poolof backgrounds, genders and education across the group has further supported KFH’s culture of sharingknowledge and sustainability.Keeping its dedication in place, KFH has also contributed to the community with its people by being ina strategic partnership with the Ministry of Interior for the Annual Gulf Traffic Week – a joint initiativebetween gulf countries to raise awareness on road safety.Another strategic partnership with KFH and the Arab Youth Forum for volunteering and humanitarianinitiatives – a forum for all Arab youth to showcase their initiatives in the volunteering/humanitarian fieldwith awards for the top ideas. KFH also sees itself as an integral part of the community and the people ofthe community with great care and appreciation to those people.12
KFH GROUP Sustainability Report 201713
KFH GROUP Sustainability Report 201714
KFH GROUP Sustainability Report 2017G4: LA1Age GroupMales under 30Males 30 - 50Males 50 Females under 30Females 30- 50Females 50 StatusKuwaitMalaysiaTurkeyBahrainAl 100000EnvironmentThe impact of any business on the environment is a responsibility not to be ignored. Whether direct orindirect, KFH seeks to continue its positive impact on the environment. A solid track record has beenmaintained over the years in environment protection projects and environment awareness initiatives.CustomersCustomer satisfaction is not only a tick that is rated on a customer feedback form in KFH. KFH usesadvanced methods to sustain customer satisfaction by enhancing their banking experience. A moderncombination of employee dedication, suitable products and Fin-Tech is used at KFH and is always underthe management’s lenses for improvements. The network of KFH’s geographical locations has proven tobe very helpful to several customer segments and will be further integrated into customer satisfaction.Another elements of customer satisfaction for KFH customers is the peace of mind that KFH provides, interms of safe keeping customer’s funds and investments.15
KFH GROUP Sustainability Report 2017Kuwait Finance House (KFH) and Kuwait Credit Bank (KCB) have signed a protocol agreementfor electronic payments, where KFH customers can pay their installments to KCB through KFHwebsite. This facilitates banking transactions for KFH customers that benefit from KCB services.16
KFH GROUP Sustainability Report 2017Supporting the economyListed on the “Premier Segment” on Kuwait Boursa KFH is one of the biggest contributors to markets stabilityand transparency. KFH has also continuously supported the economy in Kuwait by providing funding togovernment projects, business operations and personal finance. KFH as an Islamic bank has a naturalpurpose to be a positive contributor towards the economy. The contribution KFH seeks successfully everyyear by setting an example on how securities can be classified as a safe, stable and regulated investments,does not only revolve around growth and profits for its shareholders.As the economic growth in Kuwait for 2017 stabilized compared to 2016 with expectations of growth toreach 4.1% in 2018 (IMF) Oil prices were also on the rise in 2017 and expected to increase in 2018, theKuwaiti economy will have sufficient revenue to continue its infrastructural and developmental projectsand initiatives. KFH’s capabilities to support government and private financing as a partner in thedevelopment and not only a funder have been more than noticeable. Such capabilities have been provenby the 120 million Kuwaiti Dinars financing for the Ministry of Electricity and Water (Kuwait) and financingthe purchase of three aircrafts amounting to 124 million Kuwaiti Dinars in favour of Aviation Lease andFinance Company (ALAFCO). KFH has also dedicated funds and efforts to support the “Small and MediumEnterprises” segment, with a logic that encourages businesses with real targets and healthy cash flows.In March 2017, the Central Bank of Kuwait raised interest rates by 0.25% where the discount rate reached2.75%. With this change and as well as many other policy/economic changes, KFH has the intellectualcapability, size and experience to adapt to the economic changing environment with respect tosustainability.17
KFH GROUP Sustainability Report 2017Shari’a Compliance and SustainabilityFocusing on the details of transactions and operations is how Islamic banks ensure that outcome of allbanking activities are Shari’a compliant. The outcome is of the utmost importance because it is whateventually has the impact on the society, environment and all stakeholders. Fairness, equity and sharedrisk are all deeply imbedded in the Islamic banking rational. The design and marketing of products andservices are also under heavy scrutiny, any products that may involve speculation and uncertainty arealso filtered out through a robust governance system that is conducted by the Fatwa and Shari’a Boardwith the support from all departments but especially by The Shari’a Control and Advisory Department. Thefollowing steps ascertain KFH’s compliance to Shari’a rules:1. The contracts and transactions which KFH had entered into during the financial year ending on 31December 2017 as presented to us had compiled with the Shari’a rules, principles and resolutions andrecommendations of KFH Fatwa and Shari’a Board.2. That the profit distribution and loss bearing on the investment accounts are in compliance with theterms of our approval in accordance to Shari’a Supervisory Board.3. That all income that has been received from non-Shari’a compliant sources or by means prohibited byShari’a have been cleansed and donated to charitable purposes.4. That the Zakat calculation has been carried out in accordance with the Companies’ Zakat Manual issuedby Kuwait Zakat House, and in accordance with the resolutions and recommendations of KFH Fatwaand Shari’a Supervisory Board.18
KFH GROUP Sustainability Report 2017Internal ImprovementAs part of its three year strategy KFH focused on 3 main pillars which are:1. Development of current customer base2. Innovation based on the new digital financial technology (FINTECH)3. Achievement of excellence.Fin-tech and customer service truly go together to enhance customers experience. KFH provides benefitssuch as XTM (direct banking services using video technology)services, short response rate on customercalls and a smart wallet service all supported by KYC and Fin-tech in order to enhance the customersexperience as much as possible. Group SWIFT transactions has also been centralized at group level toincrease efficiency, effectiveness, cost optimization and minimization of operational costs. In addition,human and system based Internal Improvements at KFH, environment care and commitment isaligned to its day-to-day operations such as energy, water and waste monitoring and improvementprograms.Internal Control systems are readily available and continuously improved to help internalcontrol functions. The external auditor after its annual Internal Control Review (ICR) providesmanagement letters, reports on accounting and internal control systems that are reviewed by theboard extensively.19
KFH GROUP Sustainability Report 2017G4: LA09 - KFH KuwaitFemalesGradeNo. EmployeesTraining HoursT.H per 362748GM425764GM ,83970,97539
KFH GROUP Sustainability Report 2017G4: LA09 - KFH Al-SalamFemalesGradeNo. EmployeesTraining HoursT.H per employeeDoctors302408Staff Nurse1311,0488Technicians13655Other Staff181448Total1921,4978MalesDoctors806408Staff Nurse2168Technicians8405Other Staff503006Total1409967G4: LA09 - KFH BahrainFemalesGradeNo. EmployeesTraining HoursT.H per emplo
With the support of the Central Bank of Kuwait in extension to the state of Kuwait and its Amir His Highness Sheikh Sabah Al Ahmad Al Jaber Al Sabah. Using social media as a productive tool our HR & Communications teams have been able to attract new generations to start their careers and also enjoy banking safely with KFH.
Schlumberger, Kuwait City, Kuwait (myaser@slb.com) 2. Kuwait Oil Company, Kuwait City, Kuwait . . standardized and auditable log processing and normalization procedures were prepared to facilitate the petrophysical interpretation. . using historical charts Porosity calculated at each vintage well was
ISO 22000 Manual KM 01 Quality System ISO 22000: 2005 Issue Date 01-11-2010 Total Pages Copy Number Kuwait International Airport, P.O. Box 24417, Kuwait City Safat 13105 Kuwait Phone No. ðà 965 2434-5555, 2434-6666 Fax No. ðà 965 2431-5632 E mail ðàinfo@kasco.com.kw Websiteðàwww.kasco.com.kw
COFFEE SHOPS IN KUWAIT STUDY & BUSINESS SURVEY PROJECT Feb. 2012, Kuwait . SUMMARY T his study is aiming to; Measure the coffee shop market . Market share for Starbucks Coffee shops 0 200 400 600 800 Efficency factor for COLUMBUS Cafe' P.O info@excpr.com www.excpr.com 965 600 excpr (39277) P.O. Box, 3378 Meshref 40283 Kuwait
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The roles of the finance function in organisations 4. The role of ethics in the role of the finance function Ethics is the system of moral principles that examines the concept of right and wrong. Ethics underpins an organisation’s sustained value creation. The roles that the finance function performs should be carried out in an .File Size: 888KBPage Count: 10Explore furtherRole of the Finance Function in the Financial Management .www.managementstudyguide.c Roles and Responsibilities of a Finance Department in a .www.pharmapproach.comRoles and Responsibilities of a Finance Department .www.smythecpa.comTop 10 – Functions of Business Finance in an Organizationwikifinancepedia.com23 Functions and Duties of Accounting and Finance .accountantnextdoor.comRecommended to you b
Heat Treatment of Bacteria: A Simple Method of DNA Extraction for Molecular Techniques Kuwait Medical Journal 2009; 41 (2): 117-122 Ali A Dashti1, Mehrez M Jadaon1, Abdulsamad M Abdulsamad2, Hussein M Dashti3 1Department of Medical Laboratory Sciences, Faculty of Allied Health Sciences, Health Science Center, Kuwait University, Kuwait
1. US Baldrige Excellence Framework 2. European Framework for Quality Management 3. Business Excellence Framework The custodians of these frameworks are members of the Global Excellence Model (GEM) Council along with Confederation of Indian Industry, Japanese Productivity Centre for Socio‐Economic
