Pantone 419C - Dominion Utility Vehicles

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Pantone 419C2016 Owner's Manual for Maintenance and SafetyRead this manual carefully.It contains important safety information.

WARNINGRead, understand, and follow all of theinstructions and safety precautions in thismanual and on all product labels.Failure to follow the safety precautions couldresult in serious injury or death.


The following are trademarks of POLARIS Industries Inc.:POLARIS GEM Global Electric Motorcars e6 Road America is a trademark of Brickell Financial Services Motor Club, Inc.Global Electric Motorcars is a division of POLARIS.Copyright 2015 POLARIS Industries Inc. All information contained within this publication is based on the latestproduct information at the time of publication. Due to constant improvements in the design and quality ofproduction components, some minor discrepancies may result between the actual vehicle and the informationpresented in this publication. Depictions and/or procedures in this publication are intended for reference use only.No liability can be accepted for omissions or inaccuracies. Any reprinting or reuse of the depictions and/orprocedures contained within, whether whole or in part, is expressly prohibited.Printed in U.S.A.2016 GEM Owner’s ManualP/N 99265772

TABLE OF CONTENTSIntroduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Features and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Maintenance Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1533

WELCOMEThank you for purchasing a GEM by POLARIS, and welcome to our world-wide POLARISfamily of recreational and utility vehicle owners. We believe POLARIS sets a standard ofexcellence for all recreational and utility vehicles manufactured in the world today. With ourmany years of experience in design and manufacturing, we proudly bring you only the finestof vehicles. 4SnowmobilesAll-terrain vehicles (ATVs)Low emission vehicles (LEVs)RANGER utility vehiclesBRUTUS work vehiclesSLINGSHOT three wheel motorcycles RZR sport vehiclesGEM electric vehiclesVICTORY motorcyclesINDIAN motorcyclesPOLARIS POWER generatorsPOLARIS DEFENSE combat vehicles

WELCOMEFor safe and enjoyable operation of your vehicle, be sure to follow the instructions andrecommendations in this owner’s manual. Your manual contains instructions for minormaintenance, but information about major repairs is outlined in the GEM Service Manualand should be performed only by an authorized GEM dealer technician.If questions arise after reading the manual, please contact GEM customer service. Beprepared to provide your Vehicle Identification Number (VIN) and date of purchase.Your authorized GEM dealer knows your vehicle best and is interested in your totalsatisfaction. Your GEM dealership can provide for all of your service needs during, and after,the warranty period.GEM Customer ServicePhone: 855-RIDEGEM (855-743-3436)Web: www.gemcar.com5

INTRODUCTIONThis vehicle complies with the U.S. Department of Transportation National Highway TrafficSafety Administration (NHTSA) low-speed vehicle regulations and can be operated on manystreets posted with low speed limits. Please familiarize yourself with all laws and regulationsconcerning the operation of the vehicle in your area.This manual applies to the following GEM vehicles: GEM e2 (two-passenger) GEM e4 (four-passenger) GEM eL XD (two-passenger extra duty long-bed) GEM e6 (six-passenger)6

Safety Signal Words and SymbolsINTRODUCTIONThe following signal words and symbols appear throughout this manual and on your vehicle.Your safety is involved when these words and symbols are used. Become familiar with theirmeanings before reading the manual.The safety alert symbol indicates a potentialpersonal injury hazard.NOTICEA NOTICE indicates a situation that may result inproperty damage.WARNINGA WARNING indicates a hazardous situationwhich, if not avoided, may result in death orserious injury.The Prohibition Safety Sign indicatesan action NOT to take in order to avoida hazard.CAUTIONA CAUTION indicates a hazardous situationwhich, if not avoided, may result in minor ormoderate injury.The Mandatory Action Sign indicatesan action that NEEDS to be taken toavoid a hazard.7

INTRODUCTIONWARNINGFailure to follow the warnings contained in this manual can result in severe injury or death.Special precautions must be followed when owning and operating a battery-powered vehicle. Thisvehicle is not a toy and can be hazardous to operate. This vehicle handles differently than othervehicles. A collision or rollover can occur quickly, even during routine maneuvers, if you fail to takeproper precautions. Read this owner’s manual. Understand all safety warnings, precautions and operating proceduresbefore operating the vehicle. Keep this manual with the vehicle. This vehicle is an ADULT VEHICLE ONLY. NEVER operate this vehicle if you are under age 16 andNEVER operate without a valid driver’s license. Never permit a guest to operate this vehicle unless the guest has read this manual and all productlabels. Operate this vehicle only on public or private roads where speed limits are appropriate for low speedvehicles. Be familiar with motor vehicle laws in your area of operation. Do not operate this vehicle insituations where it could become an obstacle or an annoyance for faster-moving traffic.8

Manufacturer’s Label (Vehicle Information Label)INTRODUCTIONRecord your vehicle’s identification numbers and key numbers in thespaces provided on page 11.The Vehicle Identification Number (VIN) is stamped on a tag affixed tothe left dash at the base of the windshield. The VIN is also printed on themanufacturer’s label, which is located on the left rear section of theinterior roof panel. See page 10.The VIN indicates the model year, model type and serial number of yourvehicle. The manufacturer’s label also contains the Gross Vehicle WeightRating (GVWR) and Gross Axle Weight Rating (GAWR) information foryour vehicle. Never exceed the GVWR or the GAWR. See page 22.VIN TagReplacement KeysTo order an extra or replacement key for the ignition or for accessory locks, please contactGEM customer service. See page 5. Be prepared to provide your key number and VIN.9

INTRODUCTIONManufacturer’s Label (Vehicle Information Label)Manufacturer’sLabelDate ofManufactureTire / Wheel InformationGAWR InformationUSA LabelEU LabelVIN10GVWRInformation

Manufacturer’s Label (Vehicle Information Label)Vehicle Identification Number (VIN):INTRODUCTION Vehicle Model Number:Motor Serial Number (on case of motor):Ignition Key Number (stamped on key):Accessory Lock Key # (stamped on key):Accessory TrunkBack Lock Key # (if equipped):Date Purchased:11

SAFETYSafety Labels and LocationsWarning labels have been placed on the vehicle for your protection. Read and follow theinstructions of the labels on the vehicle carefully. If any of the labels depicted in this manualdiffer from the labels on your vehicle, always read and follow the instructions of the labelson the vehicle.If any label becomes illegible or comes off, contact your authorized GEM dealer to purchasea replacement. Replacement safety labels are provided at no charge. The part number isprinted on the label.General Warning12Seat Belt Warning(Front Seat Passenger)

Safety Labels and LocationsSAFETYGeneral Warning (7178180)WARNING Read your owner’s manual before operating this vehicle. Do not operate this vehicle under the influence of alcohol, drugs or medication. This vehicle is not intended to be driven at speeds exceeding 25 MPH (40 km/h). Although most states prohibit this vehicle from operating on streets having posted speed limits of more than 35MPH (56 km/h), state and local rules may vary. Check with your local law enforcement (city and state officials) forvariations in your area. Never exceed the passenger and cargo limits of this vehicle. Do not start or operate vehicle until all occupants are seated with seat belts fastened. Avoid sharp turns on inclines and at high speeds (may cause rollover). Reduce speed on wet and slippery surfaces and in turns. Do not leave children unattended in vehicle. Set handbrake before leaving the vehicle. Remove key when leaving vehicle unattended. Stop vehicle before reversing direction. Be aware of small children and objects behind you before reversing direction.ALWAYS DRIVE SAFELY. FAILURE TO FOLLOW THESE WARNINGS COULD RESULT IN SERIOUS OR FATALINJURY.13

SAFETYSafety Labels and LocationsSeat Belt Warning (7180898)One seat belt warning is located on the headliner above the front passenger seat. Second andthird row seat belt warning labels are located on the seat belt drop-down bars for the rowahead.WARNINGTO AVOID PERSONAL INJURY OR DEATH: Always fasten your seat belt.Solar Panel Do Not Stack Warning (7181565)This label is located at the rear center of the solarpanel (if equipped).WARNINGDO NOT STACK.14Solar Panel Warning

Safety Labels and LocationsSAFETYPassenger/Rear Cargo Warning (7183756)This label is centrally located under the center high mount stoplamp (if equipped). This label is also located on the S-Bed andTrunkBack.WARNINGNever carry passengers on rear platform. Passengers can be thrown off. This cancause serious injury or death.WARNINGSTANDARD CARGO LIMIT 15 kg / 33 lbs.S-BED/TRUNK-BACK CARGO LIMIT 150 kg / 330 lbs.Distribute weight evenly. Ensure loads are properly secured. Total weight ofpassengers, accessories and cargo must not exceed gross vehicle weight ratingin owner’s manual.Passenger/CargoWarning15

SAFETYSafety Labels and LocationsCargo Limit Warning (7184570)The eL XD cargo limit warning label islocated at the rear of the cab. See page 96for towing procedures.Cargo Limit WarningABCDWARNINGCapacitiesGEM eL XDA: Occupant Capacity300 lbs. (136 kg)B: Cargo Capacity (includes cargo, bed load and optional equipment)1150 lbs. (522 kg)**C: Maximum Trailer Tongue Weight150 lbs. (68 kg)D: Maximum Gross Trailer Weight1100 lbs. (499 kg)A B Vehicle Rated Capacity1450 lbs. (658 kg)A B D Must not exceed stated Vehicle Combination Rated Capacity1450 lbs. (658 kg)Vehicle Dry Weight1585 lbs. (719 kg)A B Vehicle Dry Weight Maximum Gross Vehicle Weight3000 lbs. (1361 kg)A B D Vehicle Dry Weight Must not exceed stated Maximum Gross Vehicle3000 lbs. (1361 kg)Combination Weight**Cargo capacity is directly affected by the vehicle’s features, options and accessories and will be unique to eachspecific configuration.16

SAFETYOperator SafetyWARNINGSerious injury or death can result if you do not follow these instructions and procedures, which areoutlined in further detail within your owner's manual. Read this manual and all labels carefully.Follow the operating proceduresdescribed. Never allow anyone under age 16 tooperate this vehicle and never allowanyone without a valid driver's license tooperate this vehicle. Never permit a guest to operate thisvehicle unless the guest has read thismanual and all product labels. Always make sure the seat belts aresecured for operator and all passengersbefore operating. Never exceed the maximum occupantcapacity of your vehicle:GEM e22 occupantsGEM e44 occupantsGEM eL XD2 occupantsGEM e6 6 occupants17

SAFETYOperator Safety Never exceed the gross vehicle weightrating (GVWR) of your vehicle. The cab frame is not designed or intendedto provide rollover protection. Avoidsituations that could result in a rollover. Always be sure there are no obstacles orpeople behind your vehicle whenoperating in reverse. When it’s safe toproceed in reverse, move slowly. Avoidturning at sharp angles in reverse.18 Always use the proper size and type oftires and always maintain proper tirepressure as specified in this manual andon safety labels. Never modify this vehicle throughimproper installation or use ofaccessories.

Operator SafetySAFETY Always set the park brake and remove thekey when leaving the vehicle unattended. The voltage in the battery pack issufficient to cause death by electrocution.With the exception of battery inspectionsand refilling the water in flooded typebatteries, never attempt to performservice on the electric drive system,including the battery pack, unless you areproperly trained to work on electricalsystems. Your authorized GEM dealercan provide battery-related service.19

SAFETYOperator Safety Do not carry a passenger until you have atleast two hours of driving experiencewith this vehicle. Always keep arms and legs inside the cabframe while the vehicle is in motion. Always keep both hands on the steeringwheel and both feet on the floorboards ofthe vehicle during operation. Never consume alcohol or drugs beforeor while operating this vehicle.20 Never operate at excessive speeds.Always travel at a speed proper for thetraffic, visibility and operatingconditions, and your experience. Never attempt jumps, doughnuts or otherstunts. Always inspect your vehicle each timeyou use it to make sure it's in safeoperating condition. Always follow theinspection and maintenance proceduresand schedules described in this manual.

Operator Safety Never operate on excessively rough,slippery or loose terrain. Always follow proper procedures forturning. Practice turning at slow speedsbefore attempting to turn at faster speeds.Never turn at excessive speeds. Always have this vehicle inspected by anauthorized service dealer if it has beeninvolved in an accident.SAFETY Always be alert for obstacles whenoperating this vehicle. Never attempt tooperate over obstacles. Always be careful of skidding or sliding.On slippery surfaces such as ice, travelslowly and exercise caution to reduce thechance of skidding or sliding out ofcontrol. Never operate this vehicle on steep hills.21

SAFETYOperator SafetyGross Vehicle Weight Rating (GVWR)WARNING! Exceeding the gross vehicle weight rating of your vehicle can reduce stability and handlingand could cause loss of control. NEVER exceed the GVWR of your vehicle.The maximum payload capacity of your vehicle is the maximum weight you may add toyour vehicle without exceeding the GVWR. This capacity is determined by calculating thedifference between your vehicle’s GVWR and wet weight.Refer to the specification section of this manual or the Manufacturer’s Label on the vehiclefor model-specific information.22

Operator SafetySAFETYGross Vehicle Weight Rating (GVWR)When determining the weight you will be adding to your vehicle, and to ensure you do notexceed the maximum payload capacity, include the following: operator body weight passenger body weight weight of all occupants’ apparel and items in or on apparel weight of any options or accessories and their contents weight of any additional cargo on the vehicle23

SAFETYOperator SafetyEquipment ModificationsNever install any equipment or make vehicle modifications to increase the speed or power ofthe vehicle. Any modifications to the original equipment of the vehicle create a substantialsafety hazard and increase the risk of bodily injury. The warranty on your vehicle isterminated if any equipment has been added to the vehicle, or if any modifications have beenmade to the vehicle, that increase its speed or power.The addition of certain accessories, including (but not limited to) mowers, blades, tires,sprayers, or large racks, may change the handling characteristics of the vehicle. Use onlyGEM-approved accessories, and familiarize yourself with their function and effect on thevehicle.24

SAFETYOperator SafetyWARNINGFailure to operate this vehicle properly can result in a collision, loss of control, accident or overturn,which may result in serious injury or death. Heed all safety warnings outlined in this section of theowner’s manual. See the OPERATION section of the owner’s manual for proper operating procedures.Age RestrictionsSeat BeltsThis vehicle is an ADULTVEHICLE ONLY. NEVERoperate this vehicle if youare under age 16 andNEVER operate without avalid driver’s license.Riding in this vehicle without wearing the seatbelt increases the risk of serious injury in theevent of an accident or sudden stop. Occupantsmust wear seat belts at all times. Always makesure the seat belts are secured for operator andall passengers before operating. See page 76.25

SAFETYOperator SafetyOperating Without InstructionVentilation When Charging BatteriesOperating this vehiclewithout proper instructionincreases the risk of anaccident. The operatormust understand how tooperate the vehicleproperly in differentsituations and on differenttypes of terrain. Alloperators must read andunderstand the Owner's Manual and all warningand instruction labels before operating thevehicle.Failure to provide adequate ventilation whilecharging batteries can result in an explosion.Volatile hydrogen gas is emitted during chargingand may accumulate in pockets at the ceiling. Always ensure a minimum of 5 air changes perhour in the charging area. Always remove any storage covers from thevehicle and open any cab doors (if equipped)before charging.26

SAFETYOperator SafetyFailure to Inspect Before OperatingUsing Alcohol or DrugsFailure to inspect and verify that the vehicle is insafe operating condition before operatingincreases the risk of an accident. Always inspectthe vehicle before each use to make sure it's insafe operating condition. Always follow allinspection and maintenance procedures andschedules described in the owner's manual.Operating the vehicle afterconsuming alcohol or drugscould adversely affectoperator judgment, reactiontime, balance andperception. Never drinkalcohol or use drugs ormedications before or whileoperating this vehicle.27

SAFETYOperator SafetyOperating a Damaged VehicleExhibition DrivingOperating a damaged vehicle can result in anaccident. After any overturn or accident, havequalified service dealer inspect the entiremachine for possible damage, including (but notlimited to) brakes, accelerator, steering systemand electrical system.Exhibition driving increases the risk of anaccident or overturn. Never attempt wheelies,jumps, doughnuts or other stunts. Avoidexhibition driving.Operating at Excessive SpeedsOperating this vehicle at excessive speedsincreases the operator's risk of losing control.Always operate at a speed that's appropriate forthe traffic, the visibility and operating conditions,your skills and your passengers’ skills.28

SAFETYOperator SafetyTurning ImproperlyCarrying CargoTurning improperly could cause loss of traction,loss of control, accident or overturn. Alwaysfollow proper procedures for turning. Never turnabruptly or at sharp angles. Never turn at highspeeds. Practice turning at slow speeds beforeattempting to turn at faster speeds.Carrying loads on the roof could damage the roofand affect vehicle handling, which could result inan accident or overturn. Never carry loads on theroof of the vehicle.Never exceed the stated load capacity for thisvehicle. Cargo should be properly distributed andsecurely attached.Reduce speed and follow the instructions oncargo warning labels for hauling cargo. Allow agreater distance for braking

Read this owner’s manual. Understand all safety warnings, precautions and operating procedures before operating the vehicle. Keep this manual with the vehicle. This vehicle is an ADULT VEHICLE ONLY. NEVER operate this vehicle if you are under age 16 and NEVER operate without a valid driver’s license.

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