Army Enlisted Aide Handbook Volume II
Army Enlisted Aide HandbookVolume II:Guide for the Army Enlisted Aide30 OCTOBER 2019
PrefaceEnlisted aides are authorized for the purpose of performing a wide varietyof military and official tasks and details for Army general officers. It is importantthat both the general officer, to include the general officer’s spouse, and theenlisted aide have a comprehensive understanding of the duties, responsibilities,and limits inherent in the enlisted aide program. Accordingly, there are twovolumes of the Enlisted Aide Handbook: Army Enlisted Aide Handbook Volume I for the General Officer, theirSpouse, and the General Officer’s personal staff; And, Army Enlisted Aide Handbook Volume II for the Enlisted Aide.These handbooks were developed to give a fundamental understanding of theEnlisted Aide Program and to ensure the vitality of the Enlisted Aide Program.Handbook Volume I, takes the General Officer and their spouse throughthe process of selecting a potential enlisted aide through a summary of enlistedaide permissible and impermissible duties. It highlights vignettes to providerealistic examples to guide the employment of the enlisted aides. Moreover, itdescribes the necessary enlisted aide professional development and counselingrequirements. Finally, this volume contains a compilation of enlisted aide policiesand directives along with an explanation of the life cycle management of Armyenlisted aides.Handbook Volume II, oriented from the enlisted aide perspective, explainsthe enlisted aide application and selection process and in great detail, the day-today enlisted aide responsibilities and duties. This volume provides substantialguidance in all aspects of enlisted aide functions to include military customs andcourtesies, household management, physical security, entertaining, purchasingand accountability, and care and maintenance of Army general officer uniforms.Taken together, these Army Enlisted Aide Handbook volumes reinforcethe proper quality, effective management, and correct use of the enlisted aide.They also promote the professionalism of the enlisted aide through propertraining and compliance with necessary Soldier skills.ApplicabilityThis information applies to all Army enlisted aides serving in Army-specificbillets. Enlisted aides serving in joint billets follow DoDI policy amplification fromthe controlling Service (i.e., the Service-specific enlisted aide policy of theservice of the general officers authorized the services of an enlisted aide).2
TABLE OF CONTENTSI. Policy8A. Policy OverviewB. Summary of Selected Policy Documents1. DoDI 1315.09, subject: Utilization of Enlisted Aides (EAs) on PersonalStaffs of General and Flag Officers (G/FOs)2. Director of Army Staff Memorandum3. AR 614-200 (Enlisted Assignments and Utilization Management)II. Program ManagementA. Program OverviewB. Enlisted Aide Program Process1. Recruiting2. Candidate Selection3. Training4. Nomination5. Assignment/Management10III. Interview and Hiring ProcessA. Nomination ProceduresB. Interview ProcessC. Interview PreparationD. The InterviewE. Interview ConclusionF. Interview Follow-up12IV. Enlisted Aide Job RequirementsA. Duty Workplace Needs (Office)B. Personal Military StandardsC. Obtaining a PassportD. Obtaining a Security Clearance18V. Enlisted Aide – Execution of DutiesA. OverviewB. Duty UniformC. Duty Hours23VI. Counseling and Professional Development (Enlisted Aide Specific)A. OverviewB. Requirements1. Rating Scheme2. Initial Counseling3. Follow-Up CounselingC. NCOERD. Enlisted Aide Professional Development303
VII. Ethics and Military CourtesyA. EthicsB. Army ValuesC. MoralsD. Military Customs and CourtesiesE. Personal ConductF. Interaction with General Officers and Their GuestsG. Interaction with the General Officer’s SpouseH. Telephone Etiquette34VIII. Enlisted Aide Duties - Household ManagementA. Household Cleaning and Maintenance SchedulesB. Maintenance - Reporting DamageC. Maintaining LinensD. Maintaining Lead CrystalE. Window CleaningF. Ceiling, Walls, Baseboards, and RailsG. Light FixturesH. Maintaining BathroomsI. Floors – Carpet, Hardwood, TileJ. Cleaning FurnitureK. Pre-Termination of QuartersL. Household Property Inventory/Accountability41IX. Physical Security and Crime PreventionA. Required TrainingB. Reviewing the Security ProgramC. Basic Security ProceduresD. Personnel Access to ResidenceE. Receiving MailF. Threat IdentifiersG. Security AlarmsH. Security ContainersI. Operations Security (OPSEC)J. Handling a Telephone ThreatK. Force Protection Conditions56X. EntertainingA. OverviewB. Use of Official Representation FundsC. ProtocolD. Official EventsE. Un-Official EventsF. Types of Social EventsG. Planning Menus644
H. Helpful Hints Regarding MenusI. Table ServiceJ. Plate PresentationK. Basic Rules and Recommendations for Meal ServiceL. Basic BartendingXI. Purchasing and AccountabilityA. OverviewB. Type of FundsC. Payment of ItemsD. Delegation of AuthorityE. Helpful Hints When Making PurchasesF. Tracking PurchasesG. Purchase OrdersH. ReceiptsI. Reimbursements for Personal Duty ExpendituresJ. Petty Cash FundK. Storage and Inventory of Subsistence and BeveragesL. Storing SubsistenceM. Inspection of Food and BeveragesN. Subsistence Disposal89XII. Care and Maintenance of General Officers UniformsA. OverviewB. Care of UniformsC. Tips for a Perfect WashD. Ironing BasicsE. Sewing TipsF. Shoe Shining TipsG. Dress Uniforms: Army Blue Dress and Mess DressH. Service Uniforms: Army Service UniformI. Utility Uniforms – Army Combat UniformJ. Army Physical Fitness UniformK. Uniform Requirements - TDY Trip Preparation98XIII. Uniform AssemblyA. OverviewB. Helpful Tips for Assembling the Uniform108XIV. Basic First Aid130XV. NCO Creed131EnclosuresEnclosure 1: Enlisted Aide Points of Contact1325
Enclosure 2: Enlisted Aide Applicable Documents133Enclosure 3: Bureau of Labor Statistics Wage Guide134Enclosure 4: Enlisted Aide Records Management139Enclosure 5: Sample Forms143AppendicesAppendix A: References154Appendix B: Abbreviations1586
“Good food is the foundation of genuine happiness.”- Auguste Escoffier7
I.PolicyA. Policy OverviewEnlisted aides are authorized for the purpose of relieving general officersof those minor tasks and details which, if performed by the officers, would be atthe expense of the officers' primary military and official duties. The duties ofthese enlisted personnel shall be concerned with tasks relating to the military andofficial responsibilities of the officers, to include assisting general officers indischarging their official DoD representational responsibilities associated in theirassigned positions.B. Summary of Selected Policy DocumentsThe Department of Defense Instruction 1315.09 is the controllingdocument for the enlisted aide program. The Secretaries of the MilitaryDepartments are charged to implement the instruction, and in the Army theDirector of the Army Staff has been delegated the responsibility of oversight ofthe enlisted aide program. The amplifying documents used to manage theenlisted aide program in the Army include a memorandum from the Director ofthe Army Staff, Army Regulations, Army Pamphlets, and this handbook (Volume I& II). A summary of the most important documents are included below; allapplicable documents are listed in Enclosure 2 of this handbook and should bemaintained on-site by every enlisted aide.1. Department of Defense Instruction (DoDI) 1315.09, Utilization ofEnlisted Personnel on Personal Staffs of General and Flag Officers, dated 6March 2015.Enlisted aides are authorized only if the official and representational dutiesrequired by the general officer position warrant enlisted aide support. Enlistedaides are not authorized solely based upon the rank or title of the officer position.Within the Army, the Director of the Army Staff (DAS), in coordination with theGeneral Officer Management Office (GOMO), determines which general officerbillet is authorized an enlisted aide.The general officer alone is responsible for determining whether dutiesassigned to enlisted aides are reasonably connected to the officer's military andofficial responsibilities. This responsibility may not be delegated.Responsibility for the supervision, direction, and performance of duty ofenlisted aide lies solely with the general officer. Such responsibilities shall not bedelegated to family members or other persons not directly in the officer'simmediate command. Delegation will normally be limited to only those officersserving in the capacity of Executive Officer or Aide-de-Camp. It is, however,appropriate for the enlisted aide to collaborate closely with the spouse to ensurethe standards are satisfied for the cleanliness, maintenance, and official functionsin the residence.8
Only a general officer who is authorized an enlisted aide may utilize anenlisted aide, unless a general officer who is not authorized an enlisted aide isrepresenting the general officer who is authorized an enlisted aide at a qualifyingrepresentational event. The general officer who is authorized the enlisted aidemust designate the general officer who is not authorized an enlisted aide as hisor her representative and identify the location of the hosted event in writing priorto the event. Enlisted aides will not be shared with or loaned to general officerswho are not authorized an enlisted aide. However, sharing or loaning of enlistedaides to another general officer who is serving in a position authorized the use ofan enlisted aide is permitted to support a qualifying representation event.The enlisted aide is assigned to and supports only the general officer, nota spouse, other family member, or staff of the general, except as outlined below.Due diligence must be exercised to ensure the line of authority remains clear andsolely between the general and the enlisted aide. The enlisted aide may supportqualifying representation events in the absence of the general officer when:Authorized in writing by the general officer/flag officer (GO/FO) to whomthey are assigned and communicated to the enlisted aide(s) prior to the event.The assigned GO/FO determines the role of the designated substitute(e.g., another GO/FO or the assigned GO/FO’s spouse) and ensures that it has adirect connection to the GO/FO’s official duties and responsibilities and thatenlisted aide support for the event furthers the interest of the DoD, the MilitaryService, or the command. This includes qualifying representational eventsattended by spouses of community leaders (or other government officials, foreigndignitaries, or foreign military officers) with whom the GO/FO is meetingseparately in his or her official capacity.When sharing or loaning enlisted aides, the assigned GO/FO has theresponsibility to determine that it is a qualifying representational event.2. Director of Army Staff Memorandum, Enlisted Aide Program, dated 12June 2015.The DAS executes oversight of the Enlisted Aide Program on behalf of theSecretary of the Army. The primary action officer to execute this responsibility ishis assistant XO. The DAS memorandum details roles and responsibilitiespertaining to the Enlisted Aide Program. In general, the DAS’ office (supportedby the GOMO) develops enlisted aide policy and provides oversight of theprogram; Human Resources Command (HRC) executes the manning functionregarding the program, and Training and Doctrine Command (TRADOC) recruitsindividuals into the program, trains enlisted aides and executes quality control ofthe program.9
No officer may use an enlisted member as a servant for duties thatcontribute only to the officer's personal benefit or have no substantive connectionwith the officer's official duties and responsibilities.General officers must occupy government housing to be eligible for theassignment of enlisted aides to their personal staffs.3. AR 614-200 (Enlisted Assignment and Utilization Management), 25January 2019.Provides guidance on the selection of Enlisted Soldiers for selection,assignment, utilization, classification, and training in support of the Army EnlistedAide Program.This regulation also provides additional specific guidance for the ArmyEnlisted Aide Program, and supports DoDI 1315.09.II.Program ManagementA. Program OverviewThe enlisted aide program is designed to be a common sense, competitiveprogram selecting the best and brightest enlisted personnel. We will accomplishthis goal with a management design that focuses on obtaining quality accessionsinto the program, training those Soldiers to a high standard, periodicallyevaluating the enlisted aide while performing his or her duties, and then returningthe enlisted aide to the operational force to continue their career progression intheir primary military occupational specialty (MOS). Soldiers are then availableto rejoin the voluntary program for subsequent tours, bringing the leadershipexperience and initiative learned in the field Army to this special duty.B. Enlisted Aide Program ProcessAs the Enlisted Aide Program is a personnel initiative, the lead agency forthe program is Headquarters, Department of the Army (HQDA). The specialnature of enlisted aide duty requires close cooperation between HQDA, HRC andTRADOC. That cooperation can only be accomplished if all parties understandthe role and responsibilities of their agency:1. Recruiting: TRADOC is responsible for recruiting, supported by HRC.HRC ensures Enlisted Personnel Management Directorate (EPMD) branchesadvertise the enlisted aide opportunity on branch home pages, assignmentmanagers are aware of the program. Special emphasis should be made in thelogistic branch (food service field). TRADOC advertises the program in foodservice advanced individual training, NCO Education System, annual culinaryarts competitive training events and through Army dining facilities world-wide.HRC is assisted by TRADOC in drafting enlisted aide criteria for selection inArmy policy (AR 614-200) and by forwarding interested candidates to HRC.10
All HRC activities are based upon having accurate, documented "Z5"designations throughout the Army.2. Candidate Selection: HRC is responsible for administering a semiannual Candidate Selection Panel to create a pool for candidates for generalofficer selection. The number enlisted aide candidates required is determined byHRC in coordination with TRADOC, Assistant Executive Officer to the Director ofthe Army Staff, and GOMO. HRC identifies the anticipated vacancies across thenext calendar year. Estimates will be based on pending retirement of currentenlisted aides, Soldiers leaving the program, YMAV/DEROS of current enlistedaides, anticipated general officer moves and at least a 10% overage to supportunforeseen requirements.3. Training: TRADOC maintains and resources the enlisted aide trainingprogram and courses as appropriate. TRADOC develops the Enlisted AideHandbook Volume II.Enlisted aides are Soldiers who have volunteered IAW provisions of AR614-200, 8-11 PAR4: The "Z5" will be permanently awarded after completion of bothEATC and ACSTC, and have served 24 months successfully as and Enlisted Aide toa GO. If not met and currently serving as an Enlisted Aide, the "Z5" ASI will betemporarily awarded.4. Nomination: Once the pool of candidates is developed, HRC administersan Enlisted Aide Nomination Panel to select a group of enlisted aides for generalofficer selection. Once an enlisted aide vacancy is confirmed by GOMO orHRC, the SEAA informs the Nomination Panel of the general officer that needs anenlisted aide, the required report date for that enlisted aide and any other informationthe SEAA possesses about the assignment. The panel would makerecommendations of a slate (three NCOs of the proper grade) to the SEAA. ThePDNCO verifies the slate (YMAV/DEROS match, Exceptional Family MemberProgram (EFMP), and any other assignment requirements). The SEAA contacts thegeneral officer or staff to offer the general officer the enlisted aide slate. Once anenlisted aide is selected from the slate by the general officer, the PDNCO cuts orderson the selected enlisted aide as per SOP.11
5. Assignment/Management: The HRC PDNCO is responsible forassignment and management of enlisted aides. The PDNCO, in conjunction withSEAA, is responsible for making sure the enlisted aide candidate is properlytrained by scheduling the appropriate courses for each enlisted aide. Mostimportantly, the HRC PDNCO maintains the enlisted aide tour length of 36months or the complete tour of the GO, ensuring that the individual enlisted aideis rotated back to the operational force after completion of an enlisted aide tour.The intent is to make sure enlisted aides are competitive for promotion in theirbasic career field at every grade; repetitive assignments in broadening areas(such as enlisted aide to flight steward, flight steward to enlisted aide, or enlistedaide to enlisted aide) will be avoided.Given the unique requirements of the Army Enlisted Aide Program and thelimited number of enlisted aides, the Vice Chief of Staff, Army (request throughthe DAS) may extend an enlisted aide tour of duty by an additional year (to fouryears of continuous service) to ensure continued support to the officer whorequires the enlisted aide for the execution of their duties. Soldiers who completethe minimum assignment time (24 months) in the operational force may requestto reapply into the Army Enlisted Aide Program.HRC PDNCO will insure that their are two inactive enlisted aide on everymajor installation across the force to be activated as an interim enlisted aide if thethe primary aide has attend military schools or has been relieved of duty.The enlisted aide’s tour length is timed to coincide with the generalofficer’s tour. It is the general officer’s responsibility to communicate options tothe enlisted aide on their career options. Enlisted aides serving on the generalofficer’s staff may be reassigned with the general officer through a PCS moveprovided:a. The general officer so desires;b. The enlisted aide is authorized for the new general officer billet; andc. The enlisted aid has the time remaining on the current enlisted aide touras indicated above.III.Interview and Hiring ProcessBefore the Interviewing and hiring processIn accordance with DoD Instruction 1315.09, only volunteers will beassigned as enlisted aides. Individuals must also meet the criteria set forth intheir Services instructions and regulations. Once a candidate has been identifiedand meets all requirements he or she is then assigned to the personal staff of ageneral officer.12
A. Nomination ProceduresThe Assistant Executive Officer to the Director of the Army Staff maycontact general officers or their staff in order to obtain personal information suchas required knowledge, skills, and abilities in order to gather relevant informationfor prospective nominees. This helps to ensure that the general officer recievesan enlisted aide that possesses the charactar traits and required skills needed tofulfill the specific assignment being offered. Factors included during the initialhiring process include:Multiple candidates will be nominated to fill the vacancy.NOTE: The general officer may, in some cases, have a specific candidate inmind for the position. In this case the Assistant Executive Officer to the Directorof the Army Staff, HRC and Senior Enlisted Aide Advisor should be contactedand coordinated with for this process.Eligible enlisted aides may be nominated for more than one position at atime depending on available candidates and the general officer’s selectioncriteria.Enlisted aides may be hired directly from their resume or by interview.Interviews may be conducted in several forums such as telephonic, videoteleconferencing, or in person; and, may be conducted by the general officer,chief of staff, or executive officer. The general officer’s spouse may also bepresent during the interview. It is highly recommended that a face-to-faceinterview be co
30 OCTOBER 2019. 2 . Preface . Enlisted aides are authorized for the purpose of performing a wide variety . Handbook Volume II, oriented from the enlisted aide perspective, explains the enlisted aide application and selection process and in great detail, the day-to-
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Enlisted Career Progression Charts 10-1-1. General This chapter contains career progression charts for each enlisted career management field (CMF) and approved for enlisted classification. 10-1-2. Specifications for Enlisted Career Progression Charts This chapter contains career progression charts for each enlisted specialty. The chapter is
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OFFICER/ENLISTED AIDE HANDBOOK INDEX PAGE Foreword 1 What is an Aide 2 Duties and Responsibilities 3-16 Personal Tips 3 Office Policy 3-4 Trips and Travel 4-6 Travel Voucher 6 Aircraft 6 Travel on the Post/Installation and/or within the L
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Enclosure 5: DA Form 2166-8-1 . 18 . 1 I. Introduction Enlisted aides are authorized for the purpose of performing a wide variety of military and official tasks and details for Army General Officers. It is important that both the General Officer, to include the General Officer’s spouse, and the .
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