MANUAL HANDLING POLICY - Health And Social Care
MANUAL HANDLING POLICYReference No:Version:Ratified by:Date Ratified:Date Equality Screened:Name of Originator/AuthorName of responsiblecommittee/individualDate of CreatedDate Issued:Review date:Target Audience:Distributed Via:Amended by:Date amendments approved:BSO-CS 8Version 1BSO BoardAugust 201510/02/2015Bill HarveyBill HarveyMarch 2015March 2017All BSO StaffIntranet, Hard Copy
Table of Contents1. Introduction . 32. Scope . 33. Policy statement . 34. Definitions and explanation of terms . 45. Manual handling operations . 46. Equality impact assessment . 47. Duties (roles and responsibilities) . 47.1.Chief Executive Officer (CEO). 47.2.Line Managers/Department Managers . 47.3.Health, Safety & Environmental Management Group . 57.4.Learning and Development Officer. 57.5.Employees Responsibilities. 57.6.Trade Union/Staff Side Representatives . 68. Manual Handling Risk Assessment . 69. Manual Handling Training . 7Staff Members who undertake manual handling as part of their role . 7Staff Members who do not undertake manual handling as part of their role . 710.Specialist Advice . 811.Stakeholders . 812.Review arrangements. 813.Training / support . 814.Approval . 8References (as evidence base) . 9Appendix 1 . 10Appendix 2 . 19
1. IntroductionThe Manual Handling Operations Regulations 1992 (MHOR 2004) came into force in1993The Regulations promote the need for an ergonomic approach in assessing allhazardous manual handling operations to determine the risk of injury. Theassessment should point the way to correct and safe manual handingThe Standards make specific reference to manual handling risk assessments andtraining requirements.In order to achieve compliance to the standards the BSO must demonstrate thatappropriate systems are in place, that the BSO monitors the effectiveness of thesystem and that appropriate changes are made following evaluation and review.2. Scope2.1 This policy covers everyone that is employed by the Business ServicesOrganisation whilst in the course of their duties including temporary staff and anyvisitors to BSO/HSC sites3. Policy statement3.1 The BSO recognises the MHOR 1992(2004), and the need to provide a safeworking environment, safe systems of work and safe and appropriate equipment forits employees, contractors and visitors as far as is reasonably practicable and itshould be noted that this policy is subordinate to the Health & Safety Policy3.2 BSO will ensure compliance with the standards laid down by the MHOR 1992(2004) and that all manual handling is carried out safely by the use of correct manualhandling assessment and manual handling techniques.3.3 This policy takes into consideration the legal requirements of:The Health and Safety at Work Act 1974The Health & Safety at Work (NI) order 1978Management of Health and Safety at Work Regulations 1992Workplace (Health, Safety and Welfare) Regulations 1992Manual Handling Operations Regulations 1992 (Amended 2004)Provision and Use of Work Equipment Regulations 1998 (PUWER 1998)Lifting Operations and Lifting Equipment Regulations 1998(LOLER 1998)Human Rights Act 1998Disability Discrimination Act 1995The Reporting of Injuries, Diseases and Dangerous Occurrence RegulationsRIDDOR 1995
4. Definitions and explanation of termsFor the purposes of this policy , the following terms are defined:Manual Handling: As per the Manual Handling Operations Regulations 1992,manual handling is defined as ‘any transporting or supporting of a load(including the lifting, putting down, pushing, pulling, carrying or movingthereof) by hand or by bodily force.’5. Manual handling operationsThis means any transporting or supporting of a load by hand or by bodily force. Thisincludes tasks that involve pushing, pulling, lifting, lowering and carrying (MHOR1992 (2004))6. Equality impact assessmentAn initial screening equality impact assessment form has been completed for thispolicy, a copy of which can be found in Appendix 2. The outcome of the initialscreening will determine whether a full equality impact assessment will be required.7. Duties (roles and responsibilities)7.1.Chief Executive Officer (CEO)Shall have overall responsible for the implementation of this policyShall be overall accountability for the management of health & safety and willdelegate responsibility to ensure that adequate and appropriate resources are madeavailable to ensure that the BSO meets its statutory obligations.7.2.Line Managers/Department Managers Shall be responsible for tasks performed by their staff. No employee shouldbe expected to manually handle animate or inanimate loads in circumstanceslikely to cause harm to themselves or colleagues Shall ensure that adequate control measures are in place to reduce oreliminate the risk of injury Shall ensure that, as far as is reasonably practicable, all manual handlingoperations that involve the risk of injury are eliminated, automated ormechanized
Shall ensure that generic equipment and inanimate load Risk Assessmentshave been completed accurately by competent persons. The assessmentsare to be documented and be available for inspection Shall ensure that all staff within their responsibility who undertake manualhandling activities as part of their job attend manual handling trainingappropriate to the risk identified in Risk Assessment. Shall ensure that copies of the manual handling assessments are retainedwith the Health and Safety folders on site for staff to access Shall refer risks that cannot be addressed on site to their Senior Manager whowill consult with the ASM Shall provide appropriate equipment for the safe handling of loads Shall investigate and report all manual handling accidents / incidents andinvestigated7.3.Health, Safety & Environmental Management Group Shall receive reports and analysis of moving and handling incidents/accidentsreported through RIDDOR and make further recommendations for action asnecessary Shall ensure the development of any action plans in relation to raisingawareness to staff of the process and systems in place for the reporting ofincidents Shall monitor the implementation of any action plans developed7.4.Learning and Development Officer Shall maintain electronic records of manual handling training for all staff whoundertake manual handling as part of their role Shall maintain electronic records of manual handling training for all staff whodo not undertake manual handling as part of their role which will be loggedunder the Health and Safety Overview session Shall alert individuals of when their refresher training is due7.5. Employees ResponsibilitiesShall take reasonable care of their health and safety and that of others whomay be affected by their acts or omissions at work
Shall co-operate with their employer and making full and proper use of anyequipment provided for them to assist in the safe handling of loads, andagreed safe systems of work Shall report to their manager any health problems or conditions that mayaffect their manual handling capabilities Shall visually check all equipment before use, ensure that it is in a good stateof repair and report any defects or problems to their manager Shall participate in and comply with the undertaking and review of bothgeneric and specific manual handling assessments and for followinginstruction and guidance where specific risks have been identified Shall perform a personal risk assessment prior to a handling task undertakenby them and to alert their manager immediately regarding any area of doubtor concern Shall when sustaining an injury at work through manual handling to informtheir manager and complete an incident report form (IRF) Shall wear suitable work clothing and footwear for manual handling (footwearthat offers protection for toes should be worn) Shall adhere to the BSO’s Manual Handling Policy7.6.Trade Union/Staff Side Representatives Shall make representations to the employer on behalf of their members onany health, safety and welfare matter Shall investigate any potential hazards, complaints by their members toidentify the causes of accidents, dangerous occurrences and diseases Shall participate in any risk assessment process related to the investigation Shall attend and maintain training appropriate to their role8. Manual Handling Risk AssessmentStaff are advised that manual handling should be avoided wherever possible andthink about the process with a view to eliminating the activity completely, breaking itinto smaller chunks or automating it. Manual handling risk assessments for hazardous moving and handling are tobe carried out using the BSO Manual Handling Risk Assessment Form (See
Appendix 1) and a copy is to be retained with the Health and Safety Folder onsites. Risk assessments shall take the following format:Examination of the moving and handling operations currently undertaken, taking intoaccount the task, load, environment, clothing and individual capabilityThe completed risk assessment shall highlight any likely risks of injury that may bepresent Measures necessary to reduce the risk to the lowest reasonably practicablelevel shall be identified, with subsequent recommendations made regardingimplementation within an action plan .The risk assessment will be reviewedwhenever there is a significant change in the task, staff, load, environment orequipment. Risk assessments should be conducted and completed as quickly as isreasonably practicable9. Manual Handling TrainingStaff Members who undertake manual handling as part of their role Manual Handling Training will provided to all employees who are required toundertake manual handling as part of their role The training will be provided by either an internal/external health or safetytraining provider who will provide awareness of the risks of manual handlingas well as training on practical lifting using the “Kinetic Method” Any staff member expected to undertake manual handling after practicaltraining is required to re-attend the training every three years An electronic record of this training will be maintained by the Learning andDevelopment Team, who will alert individuals of when their refreshers trainingis dueStaff Members who do not undertake manual handling as part of their role Those staff members who do not undertake manual handling will receive abrief awareness session during their induction to BSO, however it is stipulatedthat unless you have specific practical training, staff members are notpermitted to undertake any manual handling of items of 5kg’s and above orare not physically manual handle any loads based on a personal assessment An electronic record of training will be maintained by the Learning andDevelopment Team, which falls under the Health and Safety Overviewsession
10. Specialist Advice Any staff member who is required to undertake manual handling as part oftheir role, but feels that even with training that the activity would pose an issuefor them, should speak to their line manager, who will arrange a referral toBSO’s Occupational Health Service for further assessment, advice andguidance11. Stakeholders Whilst this policy applies to all staff within the BSO and has consulted on thekey stakeholders in the development and approval of this policy are the:Health, Safety & Environment Group12. Review arrangements Procedural documents will be reviewed by the procedural document ownerwithin 2 years of approval. However, a review earlier than this may beprompted by factors including:Legislative or regulatory changesStructural or role changesOperational or technological changesChanges in the evidence-baseOrganisational learningAudits and reviews of the effectiveness of the policy13. Training / support All staff will receive awareness of this policy through their Health and Safetyinduction and mandatory training updates, relevant training and supportmaterial will be provided by designated staff Should anyone require support, advice or guidance on any element outlines inthis policy they should speak to their line manager, Administrative ServicesManager or Trade Union Representative14. Approval
Approved by the BSO Health, Safety and Environment GroupReferences (as evidence base)Health and Safety at Work Act 1974 nt of Health and Safety at Work regulations 1999http://www.opsi.gov.uk/si/si1999/19993242.htm
Appendix 1Assessment carried out by:Job Title:Call Centre:Manual Handling Activity:Date of Assessment:Review Date:Does the task involve ?StoopingBendingTwistingLong distance travelHolding away from thebodyStrenuouspushingStrenuous pullingRepetitive HandlingLittle Rest/ RecoveryWork PacingReaching UpwardsHigh initial effortLarge Vertical MovementsFrequent prolonged effortOther: (list below)Is/Does the individual .?Require unusual strengthHave a health problemPregnant(refer to New andExpectantMothersRiskAyoung person16-17Assessment)(referto young personsRiskAssessment)Is theload .?Need general information and trainingNeed particular information and trainingMedical conditionRestrictive Clothing and PPEOther: (list below)HeavyBulkyHot/ ColdContents liable to move/shiftDifficultto graspUnstable/ Unpredictable(people/animals)Heavy at one endRough SurfacesDifficult to see overContain Hazardous substancesOpen containerOther: (list below)Varying Floor LevelsFloor in poor conditionCrampedSlippery FloorObstructionsMake it difficult to adopt a good postureOther: (list below)Is/ Does the environment .?Hot/ HumidColdWindyPoor LightingSteps/ StairsDifficult Storage Conditions
Manual Handling Activity/TaskComplete the relevant details of the activity being assessedSignificant Handling HazardsAll Hazards associated to the activity should be entered here: task, individual, load and environmentThose at riskE.g staff, public andothersCurrent Control MeasuresList current control measuresWith these controls the risk is (circle)UnacceptableFurther Controls RequiredFurther Control Measures RequiredList further action needed to adequately control risksAction RequiredAssessor Name:Signature:Date:Date of CompletionBy WhomAdequately controlled
Appendix 2SCREENING TEMPLATESee Guidance Notes for further information on the ‘why’ ‘what’ ‘when’, and ‘who’ inrelation to screening, for background information on the relevant legislation and forhelp in answering the questions on this template.(1)INFORMATION ABOUT THE POLICY OR DECISION1.1Title of policy or decisionIncident Reporting Policy1.2Description of policy or decision What is it trying to achieve? How will this be achieved? What are the key constraints?To establish a policy document of the Business Services Organisation’sresponsibility for reporting all incidents/risks to ensure the safety and wellbeing of staff and to assist in the effective running of daily operations.1.3Main stakeholders affected (internal and external)Staff, Board Members, actual or potential service users, contractors otherpublic organisations, voluntary and community groups, trade unions orprofessional organisations or private sector organisations or generalpublic. Whilst this list is not exhaustive, it aims to capture the mostapplicable groups. It is recognised that there are those with specific needsand the organisation will take reasonable steps to assist those identified.
1.4 Other policies or decisions with a bearing on this policy ordecisionThis policy takes into consideration the legal requirements of:The Health and Safety at Work Act 1974Management of Health and Safety at Work Regulations 1992Management of Health and Safety at Work Regulations (Northern Ireland)2000Workplace (Health, Safety and Welfare) Regulations 1992Workplace (Health, Safety and Welfare) Regulations (Northern Ireland)1993Manual Handling Operations Regulations 1992 (Amended 2004)Provision and Use of Work Equipment Regulations 1998 (PUWER 1998)Provision and Use of Work Equipment Regulations (Northern Ireland)1999Lifting Operations and Lifting Equipment Regulations 1998(LOLER1998)Lifting Operations and Lifting Equipment Regulations (Northern Ireland)1999The Reporting of Injuries, Diseases and Dangerous OccurrencesRegulations 1995 (RIDDOR)Human Rights Act 1998Disability Discrimination Act 1995Discussions have also taken place with Staff, Equality Unit, MonitoringData and Good practice
(2) CONSIDERATION OF EQUALITY AND GOOD RELATIONS ISSUES ANDEVIDENCE USED2.1Data gatheringWhat information did you use to inform this equality screening? For exampleprevious consultations, statistics, research, Equality Impact Assessments (EQIAs),complaints. Provide details of how you involved stakeholders, views of colleagues,service users, staff side or other stakeholders.2.2Quantitative DataWho is affected by the policy or decision? Please provide a statistical profile. Note ifpolicy affects both staff and service users, please provide profile for both. Also giveconsideration to multiple identities.CategoryGenderAgeWhat is the makeup of the affected group? ( %) Are there anyissues or problems? For example, a lower uptake that needs to beaddressed or greater involvement of a particular group?The proportion of females in 2011 is 51.00% (923, 540). The malepopulation is 49.00% (887, 323) in 2011The BSO presently 1103 employees of which there are 505 male and598 femaleOn Census day (27 March 2011) 1,810,900 people were resident inNorthern Ireland. This equates to a 7% increase over the last 10 years.NISRA underlines that this is the highest ever recorded population inNorthern Ireland.The age structure of the population has changed markedly since the2001 Census. Overall, the share of 0-39 year olds has decreased whereas those ofpeople aged 40 years and over has increased. The population of people aged 65 and over has grown by 18%. Thisincrease is largely due to the increase of the most elderly population:the group of those aged 85 and over has grown by 35%. In marked contrast, the number of children has decreased by 5%. 0 – 15 – 20.95% (379, 378)
16 – 19 – 5.61% (101, 589)20 – 24 – 6.96% (126, 036)25 – 29 – 6.85% (124
8. Manual Handling Risk Assessment Staff are advised that manual handling should be avoided wherever possible and think about the process with a view to eliminating the activity completely, breaking it into smaller chunks or automating it. Manual handling risk assessments for hazardous moving and handling are to
1. Manual Handling Rapid Assessment Filter 2. Notes on the Use of the Manual Handling Rapid Assessment Filter 21 Appendix V HSE Risk Assessment Tool Score Tables 25 Appendix VI Eleven Principles of Good Manual Handling 26 Appendix VII Membership of the
Manual handling is the highest accident trigger reported to the Health and Safety Authority (HSA) by the healthcare sector. In 2010, 35% of the total number of incidents reported by the healthcare sector to the HSA were manual handling incidents. Reported incidents concern both patient handling and the manual handling of inanimate loads.
The Manual Handling Operations Regulations 1992 set out a clear hierarchy of measures for dealing with risk likely to cause harm from manual handling. These are: avoid hazardous manual handling operations so far as reasonably practicable; assess any manual handling operations that cannot be avoided;File Size: 1MB
Work Related Grievance Handling Policy and Procedures Complaints Handling Policy and Procedures. The internal reporting system established under this policy is not intended to be used for staff grievances, which should be raised through the Work Related Grievance Handling Policy and Procedures. If a staff member makes a report under this policy .
and People Moving and Handling Training Services in the Health Sector . As manual handling training is a statutory requirement for all staff, Framework Clients (e.g. HSE Line Manager for HSE employees) must conduct a training needs assessment (TNA) to determine which manual handling and people moving and handling training .
Manual handling risk assessments Introduction The main areas of concern regarding manual handling are lifting and carrying, and it is important to avoid stooping and twisting where possible. The activity may also include pushing or pulling, and team handling. Manual handling shoul
Manual handling involves lifting, lowering, pushing, pulling, carrying, throwing, moving, restraining, holding or handling any animate, or inanimate object. 2.1 HAZARDOUS MANUAL HANDLING TASKS A hazardous manual handling task involves one or more of the following: FORCE
course. The course was advertised as a training for social and philanthropic work. Birmingham was the first UK University to give aspiring social workers full status as students. From its founding in 1900 University staff had been actively involved in social welfare and philanthropic work in the City of Birmingham. Through research into the employment and housing conditions of poor people in .
