HND IN INTERNATIONAL TRAVEL AND TOURISM MANAGEMENT RQF .
HND IN INTERNATIONALTRAVEL AND TOURISMMANAGEMENTRQFSTUDENT HANDBOOK
50Table of ContentsIntroductionWhy choose a BTEC Higher National Qualification inInternational Travel & Tourism Management?Who are these qualifications for?Who awards the qualification?Qualification numbersWhy choose BTECAims of the Level 4 HNC and Level 5 HND inInternational Travel & Tourism ManagementProgramme StructureWhat is studied and how is it timetabled and assessed?Calculation of the overall qualification gradeWhat are the employment and further study opportunitiesfor these qualifications?Entry requirements and admissionApplication processEnglish language ability for non-native speakers(not born in UK)English language ability for non-native speakers who weretaught in English for the final two years (or more)English language ability for native speakers (born in UK)Recognition of Prior LearningAssessmentProgramme SpecificationAppendix A – Unit SpecificationB – Moodle3344445569910111111121212161842
3IntroductionWelcome to The City College and to the HND Programme in InternationalTravel and Tourism Management. You have chosen to follow an extremelydemanding academic programme, however, feedback (from previous andcurrent students) tells us that it can also be an enormously satisfyingexperience. This is partly because the HND (Higher National Diploma) isnot only an internationally recognised qualification in its own right; it is thegateway to higher level qualifications at Bachelor’s and Master’s levels.This Handbook contains useful information and guidance in a variety ofareas relevant to your successful progress through the 15 course unitsmaking up the qualification and it should be read in conjunction with themain City College Student Handbook. If after reading this Handbook thereare any issues about which you would like further clarification, you arevery welcome to contact an appropriate member of staff. In general,practical issues are dealt with by the Admin Office (see the main StudentHandbook for details) and academic issues by your Internal Verifiers andLead Verifier.Why choose a BTEC Higher National Qualification inInternational Travel and Tourism ManagementThe purpose of BTEC Higher National qualifications in International Traveland Tourism Management (ITTM) is to develop students as professional,self-reflecting individuals able to meet the demands of employers in thetravel and tourism sector and adapt to a constantly changing world. BTECHigher Nationals include a Level 4 Certificate (HNC) and a Level 5 Diploma(HND). The qualifications aim to widen access to higher education andenhance the career prospects of those who undertake them.BTEC Higher Nationals are designed to help students secure theknowledge, skills and behaviours needed to succeed in the workplace.They represent the latest in professional standards and provideopportunities for students to develop behaviours for work, for example byundertaking a group project, or responding to a client brief.At the same time the BTEC Higher Nationals are intended to keep doorsopen for future study should a student wish to progress further in theireducation after their level 5 study. They do this by allowing space for thedevelopment of higher education study skills, such as the ability toresearch.
4Who are these qualifications for?The BTEC HNC/ HND in ITTM is aimed at you if you want to continue youreducation through applied learning! Higher Nationals provide a wideranging study of the travel and tourism industry and are designed forstudents who wish to pursue or advance their career in the travel andtourism sector.In addition to the knowledge, understanding and skills that underpin thestudy of travel and tourism, Pearson BTEC Higher Nationals in ITTM givestudents experience of the breadth and depth of the sector that willprepare them for further study or training.Who awards the qualification?The BTEC Higher National qualifications are awarded by Pearson and TheCity College works in partnership with this organisation to deliver theprogramme. As the awarding organisation, Pearson has approved The CityCollege to offer a variety of HND qualifications. The College’s managementteam is then responsible for ensuring that the quality of the andstandards.Quality is monitored regularly through visits from Pearson’s ExternalExaminers and a regular Pearson Annual Management Review.Qualification numbers The Ofqual Regulated Qualifications Framework (RQF) qualificationnumbers are as follows:Pearson BTEC Level 4 Higher National Certificate in International Traveland Tourism Management: 603/2280/9Pearson BTEC Level 5 Higher National Diploma in International Travel andTourism Management: 603/2281/0Why choose BTEC?BTECs are work-related qualifications for students taking their first stepsinto employment, or for those already in employment and seeking careerdevelopment opportunities. BTECs provide progression into the workplaceeither directly or via study at university and are also designed to meet theneeds of employers. Therefore, Pearson BTEC Higher Nationals are widelyrecognised by industry and higher education as the principal vocationalqualification at Levels 4 and 5.
5Aims of the Level 4 HNC and Level 5 HND in InternationalTravel and Tourism ManagementStudents will gain a wide range of sector knowledge tied to practical skillsgained in research, self-study, directed study and workplace scenarios.Holders of the Level 4 HNC will be able to demonstrate a sound knowledgeof the basic concepts and characteristics of travel and tourism. They willbe able to communicate accurately and appropriately and they will havethe qualities needed for employment that requires some degree ofpersonal responsibility. They will have developed a range of transferableskills to ensure effective team working, independent initiatives,organisational competence and problem-solving strategies. They will beadaptable and flexible in their approach to travel and tourism, showresilience under pressure, and meet challenging targets within a givenresource.The programme at Level 5 follows the flexible ‘General International Traveland TourismManagement’ pathway. Holders of the Level 5 HND will have developed asound understanding of the principles in their field of study and will havelearned to apply those principles more widely. They will have learned toevaluate the appropriateness of different approaches to solving problems.They will be able to perform effectively in their chosen field and will havethe qualities necessary for employment in situations requiring the exerciseof personal responsibility and decision-making.Programme StructureThe normal timescale for achieving a Level 4 HNC by full-time study isone-year. The normal timescale for achieving a Level 5 HND by full-timestudy is two-years. Progression to Year 2 of the programme is dependenton satisfactory completion of Year 1. The one-year Level 4 HNC:Requires successful completion of 8 unitsMixes 5 core and 3 optional units, each with a value of 15 credits (120total)Total Qualification Time (TQT) is 1200 hoursTotal Guided Learning Hours (GLH) is 480 hours.
6 The two-year Level 5 HND:Requires successful completion of a further 7 units (therefore 15 in total)Mixes 2 further core units, and 5 optional units, each with a value of 15credits except the Research Project which is 30 credits (240 totalminimum)Total Qualification Time (TQT) is 2400 hoursTotal Guided Learning Hours (GLH) is 960 hoursFollows the ‘General International Travel and Tourism Management’pathway.TQT is an estimate of the total amount of time that could reasonably beexpected to be required for a student to achieve and demonstrate theachievement of the level of attainment necessary for the award of aqualification. It can include, for example, guided learning, independent andunsupervised research/ learning, unsupervised coursework, watching apre-recorded podcast or webinar, and unsupervised work-based learning.GLH are defined as the time when a tutor is present to give specificguidance towards the learning aim being studied on a programme. Thisdefinition includes lectures, tutorials and supervised study in, for example,open learning centres and learning workshops. Guided Learning includesany supervised assessment activity; this includes invigilated examinationand observed assessment and observed work-based practice.The 240 credits achieved by successful completion of the HND isequivalent to completing the first two years of a Travel and Tourismrelated honours degree at a UK university (see below).What is studied and how is it timetabled and assessed?The academic year is divided into three terms and in each term you willnormally be timetabled to study 2-3 units. You will usually be timetabledfor at least three days per week and it must be noted that the timetablechanges from term-to-term as the programme develops and units arecompleted. Classes in the College are mostly scheduled between 10am and5:30 pm, but some classes may be scheduled to start at 9 am or 9:30 amand finish at 6:00 pm. You must therefore check your timetable carefullyto ensure that you know the correct start and finish times. See SharePointfor Attendance Policy.A variety of forms of assessment evidence will be used, suited to the typeof learning outcomes being assessed. Some units, for example, require apractical demonstration of skills while others require students to carry outtheir own research and analysis, working independently or as part of ateam.
7Methods of assessment may include, for example, writing a report oressay, recording an interview or role play, examination or in-class tests,giving a presentation with assessor questioning, making a PowerPointpresentation, creating academic posters, displays or leaflets, or keeping areflective journal.Year 1Pearson BTEC Level 4 Higher National Certificate in InternationalTravel and Tourism ManagementCore unitMandatoryUnitNumber1Unit Title2Managing the CustomerExperience1543Professional Identity andPractice1544The Travel and TourismBusiness Toolkit1545Leadership andManagement for ServiceIndustries (Pearson-set)154The ContemporaryHospitality IndustryUnitUnitCredit Level154Plus TWO electives from Group A which the College will choosefrom the list below8Visitor Attraction15Management10Tour Operations15ThreeManagementCompulsory 13Global Tourism Destinations 15optional units 7Managing Conference and 15the CollegeEventswill choosePlus ONE elective from Group B which thewill choose from the list below181417Entrepreneurship and Small 15Business ManagementWork Experience15Human Resource15Management4454College4448
8Year 2Pearson BTEC Level 5 Higher National Diploma inInternational Travel and Tourism ManagementUnitNumber19Unit TitleUnitUnitCredit LevelCore unitResearch Project (Pearson- 305Mandatoryset)20Tourism Consumer155Behaviour and InsightPLUS FIVE specialist/optional units the College will choose from thelist below2628Destination Marketing15Corporate Events15ManagementInnovative Curation,15Interpretationand EducationDigital Sales and Marketing 15Organisational Behaviour 15Tourist Resort Management 15Global Sustainable Tourism 15DevelopmentSpecial Interest Tourism15Managing and Running a15Small BusinessCustomer Value15ManagementFIVEspecialist/optional 31units to be chosenby the College374441334049505555555555There is a required mix of core, specialist and optional units totalling 240credits.Full details of these mandatory, core and optional units can be found inAppendix A at the end of this Handbook.
9Calculation of the overall qualification gradeThe calculation of the overall qualification grade is based on the student’sperformance in all units. Students are awarded a Pass, Merit or Distinctionqualification grade using the points gained through all 120 credits, at Level4 for the HNC or Level 5 for the HND, based on unit achievement. Theoverall qualification grade is calculated in the same way for the HNC andfor the HND.All units in valid combination must have been attempted for eachqualification. All 120 credits count in calculating the grade (at each level,as applicable). The overall qualification grade for the HND will becalculated based on student performance in Level 5 units only.Units that have been attempted but not achieved, and subsequentlygranted compensation, will appear as ‘Unclassified’; i.e. a ‘U’ grade, on thestudent’s Notification of Performance, that is issued with the studentcertificate.Points per creditPass: 4Merit: 6Distinction: 8Point boundariesGradePointboundariesPass420 599Merit600 839Distinction840 What are the employment and further study opportunitiesfor these qualifications?Having a BTEC HNC/ HND provides a solid grounding in travel and tourism,which students can build on should they decide to continue their studiesbeyond the Certificate/ Diploma stage.On successful completion of the Level 5 Higher National Diploma, studentscan develop their careers in the travel and tourism sector through: Entering employmentContinuing existing employmentLinking with the appropriate Professional BodyCommitting to Continuing Professional Development (CPD)Progressing to university.
10Those who enter employment in the travel and tourism sector may do soin job roles such as: Marketing and Sales ManagerOperations ManagerTourism Development ManagerVisitor Attractions ManagerEvents Manager.Successful completion of the BTEC HND is equivalent to completingthe first two years of a related honours degree at a UK university.The qualification is recognised by Higher Education providers (eg.universities) as meeting admission requirements to many relevant traveland tourism-related courses, including, for example: nal Travel and TourismAviation ManagementTourism ManagementMuseum and Heritage Studies.Students should always check the entry requirements for degreeprogrammes at specific Higher Education providers where they wish togain admission and ‘top-up’ their HND.Entry requirements and admissionThe City College is required by Pearson to ensure that every student weenrol has a reasonable expectation of success on the programme. Allapplicants must be at least 18 years of age.Applicants aged over 21 years at the start of their course and who havebeen out of education for at least three years are classed as ‘maturestudents’. The prior qualifications and/ or work experience of suchapplicants will be reviewed by the College to consider if their individualprofile shows they have the potential to achieve the qualification. If webelieve it does and all other requirements of the admissions process aremet, such applicants may be enrolled.For those who have recently been in education, the entry profile is likely toinclude one of the following: A relevant BTEC Level 3 qualificationA GCE Advanced Level profile that demonstrates strong performance in arelevant subject or adequate performance in more than one GCE subject.This profile is likely to be supported by GCSE grades A* to C and/or 9 to 4(or equivalent) in subjects such as Maths and English
11 Other related Level 3 qualificationsAn Access to Higher Education Diploma awarded by an approved furthereducation institutionRelated work experienceAn international equivalent of the above.Application processAll applicants must first submit all relevant documents in the followingchecklist to the College with a completed application form: Completed Application form which has been signed at the backPassport size photoAn up-to-date CVPassport or other form of photo IDQualification certificatesNext of Kin/ emergency contact phone number and addressProof of address which includes your full name and current address.After all the documents have been checked, the applicant must sit an entrytest as part of the admissions process. If the test is passed, applicantsare invited for an interview. After the interview, all components of theprocess are considered, and the student will be informed of the decision,normally within 48 hours.English language ability for non-native speakers (notborn in UK)Non-native English speakers who have not undertaken their final two yearsof schooling in English, must demonstrate capability in English at Level 2(or equivalent) before being admitted to the programme. Equivalentgrades to Level 2 include CEFR B2, PTE 51, and IELTS 5.5 (reading andwriting must be at 5.5). After gaining admittance, such students are stillencouraged to enrol on the Level 2 English course because it should stillhelp with their HND study, career development or further study.English language ability for non-native speakers who weretaught in English for the final two years (or more)Some applicants will not be native-speakers but will have studied the finaltwo years of school in English (eg. those from West Africa). Theseapplicants are also encouraged to enrol on the Level 2 English course,either as a useful refresher or because it should help them with careerdevelopment or further study (eg. university entrance).
12Applicants will need to prove they have any qualifications claimed and thatthey studied in English. If any examination certificates have been lost,applicants should apply for new copies or provide a letter from theirschool/ college, or provide some other proof of their educational history,so the details can be verified.English language ability for native speakers (born in UK)All applicants are encouraged to enrol on the Level 2 English course, evenif they already have an appropriate English qualification. This is because itis a good refresher course for those who have perhaps been away fromeducation for a while, and because it should prove helpful with careerdevelopment or further study (eg. university entrance). If they don’t havean English qualification or can’t prove what they claim, the same applies.Recognition of Prior LearningPearson encourages colleges to recognise students’ previous achievementsand experience through the Recognition of Prior Learning. Whereverappropriate, RPL will be undertaken in accordance with the BTECregulations. This means that the City College will make use of RPL wherean individual making application for admission as a student has priorlearning which has not been formally recognised. The College recognisesthat the use of RPL is acceptable for accrediting a single unit, a group ofunits or a whole qualification.The knowledge, understanding and/or skills used for accreditation mayhave been acquired in any area of life e.g. former education or trainingexperiences / domestic or family life / work-related activities / communityor voluntary activities. So long as the composite learning outcomes havebeen met through the provision of appropriate evidence a student, orprospective student is able to claim credit for units where recognition ofprior learning has been used to generate some, or all, of the evidence.If you wish to make a claim for accreditation of prior learning, then thisshould be discussed first with The City College Admin section.AssessmentThere will be a single assignment for each course unit. Each assignmentwill consist of a number of tasks (usually three or four) and, in dealingwith these tasks, you will have the opportunity to use a variety of methodsto develop and present your responses. These methods includeindependent research, written reports, presentations and practical projectwork. The assessment process is designed to reflect the vocational aimsand objectives of HND level work and includes both formative andsummative elements.
13Formative assessment (not formally assessed) is designed to bedevelopmental in nature and to provide you with feedback on yourprogress. This may focus on classroom sessions linked to your main in-unitassignment and/or practical classroom activities. The design/quantity of anyformative assessment work is at the discretion of course
MANAGEMENT RQF STUDENT HANDBOOK . 50 . This is partly because the HND (Higher National Diploma) is not only an internationally recognised qualification in its own right; it is the . Travel and Tourism Management 1 Hospitality 2 Experience Core unit Mandatory Unit Number Unit Title Unit Credit Unit
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Programme Specification: HNC/HND International Travel and Tourism Management July 2019 to be revised by July 2020 West Herts College . Programme structure: Level 4: Pearson BTEC Level 4 Higher National Certificate in Travel and Tourism Management Core units Unit Level Credits . 1 The
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