Brother Color Printer USER’S GUIDE

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Brother Color PrinterUSER’S GUIDEHL-3040CNHL-3070CWFor visually-impaired usersYou can read this manual with ScreenReader ‘text-to-speech’ software.You must set up the hardware and install the driver before you can use the printer.Please use the Quick Setup Guide to set up the printer. You can find a printed copy in the box.Please read this User’s Guide thoroughly before you use the printer. Keep the CD-ROM in a convenient place so youcan use it quickly if you need to.Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates andutilities, and answers to frequently asked questions (FAQs) and technical questions.Note: Not all models are available in all countries.Version 0USA

Using this guideSymbols used in this guideWe use the following icons throughout this User’s Guide:WARNINGS tell you what to do to prevent possible personal injury.WARNINGCAUTIONCAUTIONS specify procedures you must follow or avoid to prevent possibleminor injuries.IMPORTANTIMPORTANT describes procedures you must follow or avoid to preventpossible printer problems or printer damage, or damage to other objects.Electrical Hazard icons alert you to a possible electrical shock.Hot Surface icons warn you not to touch machine parts that are hot.NoteNotes tell you how you should respond to a situation that may arise or give tipsabout how the operation works with other features.i

Safety precautionsTo use the printer safelyIf you DO NOT follow these safety instructions, there is a possibility of a fire, electrical shock, burn orsuffocation. Please keep these instructions for later reference and read them before attempting anymaintenance.WARNINGThere are high voltage electrodes inside the printer. Before you clean the inside of the printer or replaceparts, make sure that you have turned off the power switch and unplugged the printer from the AC poweroutlet.DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.Always make sure the plug is fully inserted.This product must be installed near an AC power outlet that is easily accessible. In case of an emergency,you must disconnect the power cord from the AC power outlet to shut off the power completely.Lightning and power surges can damage this product! We recommend that you use a quality surgeprotection device on the AC power outlet, or unplug the cords during a lightning storm.ii

Use the printer within the recommended power range.Power source:USA and Canada:AC 110 to 120 V, 50/60 HzEurope and Australia:AC 220 to 240 V, 50/60 HzThe power cord, including extensions, should be no longer than 5 meters (16.5 feet).Do not share the same power circuit with other high-powered appliances, such as an air conditioner, copier,shredder and so on. If you cannot avoid using the printer with these appliances, we recommend that youuse a voltage transformer or a high-frequency noise filter.Use a voltage regulator if the power source is not stable.Avoid using this product during an electrical storm. There may be a remote risk of electric shock fromlightning.DO NOT use this product to report a gas leak in the vicinity of the leak.Use only the power cord provided with the machine.Plastic bags are used in the packaging. To avoid danger of suffocation, keep these bags away from babiesand children.DO NOT use flammable substances, any type of spray or any organic solvent/liquids contains alcohol orammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. Referto Cleaning on page 128 for how to clean the machine.DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to igniteinside the vacuum cleaner, potentially starting a fire. Carefully clean the toner dust with a dry, lint-free clothand dispose of it according to local regulations.Cleaning the outside of the printer: Make sure that you have unplugged the printer from the AC power outlet. Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outsidesurface of the printer. DO NOT use cleaning materials that contain ammonia.iii

This printer is heavy and weighs approximately 19.0 kg (41.9 lb). To prevent injuries when moving or liftingthis printer, make sure to use at least two people. Be careful not to pinch your fingers when you set theprinter back down.CAUTIONAfter you have just used the printer, some internal parts of the printer will be extremely hot. When you openthe top or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in theillustration.Inside the printer(Top View)Inside the printer(Back View)Put your printer on a flat, stable surface such as a desk that is free of vibration and shocks.Only use the printer within the following ranges of temperature and humidity:Temperature: 10 C to 32.5 C (50 F to 90.5 F)Humidity: 20% to 80% (without condensation)Use the printer in a well-ventilated room.Avoid placing your machine in a high-traffic area.DO NOT put the printer where the ventilation hole of the printer is blocked. Keep a gap of roughly 100 mm(4 in.) between the ventilation hole and the wall.iv

DO NOT place the machine near heaters, air conditioners, refrigerators, water, chemicals or devices thatcontain magnets or generate magnetic fields.DO NOT expose the machine to direct sunlight, excessive heat, open/naked flames, salty or corrosivegasses, moisture, or dust.DO NOT put the printer near devices that contain magnets or produce magnetic fields.DO NOT connect your machine to an AC power outlet controlled by wall switches or automatic timers.DO NOT connect your machine to an AC power outlet on the same circuit as large appliances or otherequipment that might disrupt the power supply.DO NOT put the printer near heaters, air conditioners, chemicals or refrigerators.DO NOT put objects on top of the machine.IMPORTANTDO NOT remove or damage the caution labels located on or around the fuser.NoteKeep a minimum gap around the printer as shown in the illustration.510mm(20.1 in.)100mm(4 in.)100mm(4 in.)120mm(4.72 in.)v

TrademarksBrother and the Brother logo are registered trademarks and BRAdmin Light and BRAdmin Professional aretrademarks of Brother Industries, Ltd.Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United States andother countries.Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United Statesand/or other countries.Microsoft, Windows, Windows Server and Internet Explorer are registered trademarks of MicrosoftCorporation in the United States and/or other countries.PostScript and PostScript3 are either registered trademarks or trademarks of Adobe Systems Incorporatedin the United States and/or other countries.Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries.AMD is a trademark of Advanced Micro Devices, Inc.PictBridge is a trademark.Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.PowerPC is a registered trademark of IBM in the United States and/or other countries.Each company whose software title is mentioned in this manual has a Software License Agreement specificto its proprietary programs.All other trademarks are the property of their respective owners.Compilation and Publication NoticeUnder the supervision of Brother Industries Ltd., this manual has been compiled and published, covering thelatest product’s descriptions and specifications.The contents of this manual and the specifications of this product are subject to change without notice.Brother reserves the right to make changes without notice in the specifications and materials containedherein and shall not be responsible for any damages (including consequential) caused by reliance on thematerials presented, including but not limited to typographical and other errors relating to the publication. 2009 Brother Industries Ltd.Shipment of the PrinterIf for any reason you must ship your printer, carefully package the printer to avoid any damage during transit.We recommend that you save and use the original packaging. The printer should also be adequately insuredwith the carrier.vi

Table of Contents1Printing Methods1About paper .1Type and size of paper .1Recommended paper .2Unprintable area .4Printing methods.5Printing on plain paper.5Printing on thick paper, labels and envelopes .13Duplex printing.18Guidelines for printing on both sides of the paper .18Manual duplex printing .19Booklet printing (for Windows printer driver) .22Printing photos from a digital camera (HL-3070CW only) .23PictBridge requirements .23Setting your digital camera .23Printing images.24Connecting a camera as a storage device .24DPOF printing.25Printing images with Secure Function Lock 2.0 enabled (HL-3070CW only) .25Printing data from a USB flash memory drive with direct print (HL-3070CW only).27Supported file formats .27Direct Print default settings.27Creating a PRN or PostScript 3 (HL-3070CW only) file for direct printing .28Printing data directly from the USB flash memory drive .29Printing data directly from the USB flash memory drive with Secure Function Lock 2.0 enabled(HL-3070CW only).302Driver and Software32Printer driver .32Features in the printer driver (for Windows ) .35Using the custom monochrome printer driver (for Windows ) .47Using the BR-Script3 printer driver(PostScript 3 language emulation for Windows ) (HL-3070CW only).48Features in the printer driver (for Macintosh) .55Using the BR-Script3 printer driver(Post Script 3 language emulation for Macintosh) (HL-3070CW only) .65Installing the BR-Script3 printer driver .65Uninstalling the printer driver .70Printer driver for Windows , Windows Vista and Windows Server 2003/2008 .70Printer driver for Macintosh .71Software .72Software for networks .72About emulation modes (HL-3070CW only) .74Automatic emulation selection (HL-3070CW only) .74Automatic interface selection.74vii

3Control Panel75Control panel .75Buttons .75Go.76Cancel .76Secure Print.76 or - button .76Back.77OK .77LEDs .77LCD .77Back light (HL-3070CW only) .78LCD messages .78Reprinting documents.79Printing Secure data .80Using the control panel LCD menu.82Menu table.83Default settings.94Calibration .96Auto Registration .97Manual Registration.984Option99SO-DIMM.99Installing extra memory .1005Routine Maintenance102Replacing the consumable items.102Toner cartridges .104Drum units .112Belt unit.118Waste toner box .122Cleaning .128Cleaning the outside of the printer.128Cleaning the LED head .130Cleaning the corona wires .131Cleaning the drum unit .134Cleaning the paper pick-up roller.1406Troubleshooting142Identifying your problem .142LCD messages .143Paper handling .146Paper jams and how to clear them .147Jam Tray 1 (Paper jam inside the paper tray) .148Jam Rear (Paper jam behind the back cover) .149Jam Inside (Paper jam inside the printer).151Improving the print quality.154Solving print problems .161viii

Network problems.161Other problems .162For Macintosh with USB .162BR-Script 3 (HL-3070CW only) .162AAppendix163Printer specifications.163Engine .163Controller .164Software .165Direct Print feature.165Control panel .166Paper handling .166Media specifications .166Supplies.167Dimensions / weights.167Other.168Computer requirements.169Important information for choosing your paper.170Symbol and character sets (HL-3070CW only) .173How to use Web Based Management (web browser) .173Symbol and character sets list.174Quick reference for bar code control commands(HL-3070CW only).176Print bar codes or expanded characters.176Libtiff Copyright and License .184BAppendix (for Europe and Other Countries)185Brother numbers .185CAppendix (for USA and Canada)186Brother numbers .186DIndex189ix

1Printing Methods11About paper1Type and size of paper1The printer loads paper from the installed paper tray or the manual feed slot.The names for the paper trays in the printer driver and this guide are as follows:Paper trayTray 1Manual feed slotManualWhen looking at this page on the CD-ROM, you can jump to the page for each printing method by clicking pin the table.Media typeTray 1Plain paper75 g/m2 to 105 g/m2 (20 to 28 lb)Recycled paperManualChoose the media type fromthe printer driverPlain PaperppppRecycled PaperpBond PaperBond paperRough paper– 60 g/m2 to163 g/m2 (16 to 43 lb)60 g/m2 to 163 g/m2(16 to 43 lb)Thin paperp60 g/m2 to 75 g/m2 (16 to 20 lb)Thin PaperpThick paper2Thick Paper or Thicker Paperp2105 g/m to 163 g/m(28 to 43 lb)pLabelsLabelA4 or LetterEnvelopesEnvelopespEnv. ThinEnv. ThickPaper sizeTray 1ManualA4, Letter, Legal, B5 (ISO), Executive,A5, A5 (Long Edge), A6, B6 (ISO), FolioWidth: 76.2 to 220 mm (3.0 to 8.66 in.)Length: 116 to 406.4 mm (4.57 to 16 in.)Number of sheets(80 g/m2 / 20 lb)250 sheets1 sheet1

Printing MethodsRecommended paper11EuropeUSAXerox Premier TCF 80 g/m2Xerox 4200 20 lbXerox Business 80 g/m2Hammermill Laser Print 24 lb (90g/m2)Recycled paperXerox Recycled Supreme 80 g/m2(No specific brand recommended)LabelsAvery laser label L7163Avery laser labels white #5160EnvelopeAntalis River series (DL)(No specific brand recommended)Plain paper! Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.! Use paper that is made for plain-paper copying.! Use paper that is 75 to 90 g/m2 (20 to 24 lb).! Use neutral paper. Do not use acidic or alkaline paper.! Use long-grain paper.! Use paper with a moisture content of approximately 5%.! This printer can use recycled paper that meets DIN 19309 specifications.CAUTIONDO NOT use ink jet paper because it may cause a paper jam or damage your printer.If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.Note Preprinted paper must use ink that can withstand the temperature of the printer's fusing process (200degrees centigrade). If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper mayexhibit degraded performance.(To help you choose which paper to use with this printer, see Important information for choosing your paperon page 170.)2

Printing MethodsTypes of envelopes1Most envelopes will be suitable for your printer. However, some envelopes may have feed and print qualityproblems due to the way they have been made. A suitable envelope should have edges with straight, wellcreased folds and the leading edge should not be thicker than two pieces of paper. The envelope should lieflat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier whounderstands that you will be using the envelopes in a laser printer. Before you print a lot of envelopes, testone to make sure that the print results are what you want.Brother does not recommend a particular envelope because envelope manufacturers may change theenvelope specifications. You are responsible for the quality and performance of the envelopes you use.! Do not use damaged, curled, wrinkled, irregularly shaped, extremely shiny or textured envelopes.! Do not use envelopes with clasps, snaps, tie strings, self-adhesive components, windows, holes, cutoutsor perforations.! Do not use envelopes that are of a baggy construction, not sharply creased, embossed (have raisedwriting on them) or pre-printed on the inside.! Do not use envelopes that were previously printed by a laser / LED printer.! Do not use envelopes that cannot be arranged when put in a pile.! Do not use envelopes that are made of paper that weighs more than the paper weight specifications forthe printer.! Do not use envelopes that have been badly made, with edges that are not straight or consistently square.If you use any of the types of envelopes listed above, they may damage your printer. This damage is notcovered under any Brother warranty or service agreement.Note Do not put different types of paper in the paper tray at the same time because it may cause paper jams ormisfeeds. Do not print envelopes using duplex printing. You must choose the same paper size from your application as the paper in the tray.31

Printing MethodsUnprintable area11The area of the paper that cannot be printed on is shown in the table below:NoteThe area that cannot be printed on may vary depending on the paper size and the printer driver you areusing. The unprintable area shown below is for A4 / Letter size paper.PortraitLandscape11224433Windows Printer Driver and Macintosh printer driverBRScript Printer Driver for Windows and Macintosh (HL-3070CW only)14.23 mm (0.16 in.)24.23 mm (0.16 in.)34.23 mm (0.16 in.)44.23 mm (0.16 in.)4

Printing MethodsPrinting methods11Printing on plain paper1Printing on plain paper from the paper tray1(For the recommended paper to use, see About paper on page 1.)abPull the paper tray completely out of the printer.While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Makesure that the guides are firmly in the slots.5

Printing MethodscPut paper in the tray, and make sure that the paper is below the maximum paper mark (bbb) (1). Theside to be printed on must be face down.11IMPORTANTMake sure the paper guides touch the sides of the paper so it will feed properly.dePut the paper tray firmly back in the printer. Make sure that it is completely inserted into the printer.Lift up the support flap (1) to prevent paper from sliding off the face-down output tray, or remove eachpage as soon as it comes out of the printer.16

Printing MethodsfChoose the following from the printer driver:Paper Size . (1)Media Type . (2)Paper Source . (3)and any other settings you may want to make. (See Driver and Software in Chapter 2.)1! Windows printer driver123! BR-Script printer driver for Windows (HL-3070CW only)132NoteTo use the BR-Script printer driver for Windows you must install the driver using the Custom Install fromthe CD-ROM.7

Printing Methods! Macintosh printer driver112g3Send the pri

Brother Color Printer HL-3040CN HL-3070CW For visually-impaired users You can read this manual with Screen . Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications.

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Contains a brief overview of the printer. It contains information about the printer's features and what is included with the printer. Front View of Printer Contains a view of the front of the printer showing the location of the printer's consumable items. Printer Connections Shows all the connections to the printer: power, parallel .