CASE BOOK 2017

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CASE BOOK2017MANAGEMENT CONSULTINGASSOCIATIONDecember 15, 2009

MCA Case Book 2017Dear Future Consultant,We are proud to present to you the Columbia Business School2017 Case Book. It contains 23 new cases that were given to CBSstudents during the ‘16-’17 recruiting season, and one neworiginal case wrote especially for this case book (Rock Band). Wehope the cases in this book, which should represent cases topfirms are giving to MBA students in recent years, will help yousucceed in the upcoming recruiting season.This case book is the outcome of many people’s hard work, firstand foremost the CBS students who made an effort to rememberthe cases they were given (despite the pressure of going throughinterviews) and write them down – they all deserve a hugethank you.If this case book helped you during recruiting, please make aneffort to contribute to future MCA case books so that we cancontinue to expand the resources we have to help each othersucceed in consulting recruiting.Good luck!Asaf Charnilas ’17, VP of Publications MCAAarushi Uboweja ’18, AVP of Publications MCAMCA Case Book 2017Case WritersAimeng Ji, Asaf Charnilas, CarrieKmetzo, David Amstutz, DavidSchreiber, Elizabeth Kim, GeorgesKazan, Josh Klemme, Joshua Koch,Kit O'Conner, Matt Miller, MichaelKirwan, Natasha Korgaonkar, NiaraPhillips, Ryan RippEditorial TeamArianna Espinosa, ChinmayBorkar, Chris McVety, ChrisWilliams, Chuah Sue Huey, DanielWong, Diana Berkovits, FabianMcNally, Federico Martino,Jeannie Rumsey, Josh Klemme, KitO'Conner, Mike Byerly, OliverNoteware, Rafael Camargo Lopes,Ray Phua, Ridhee Goyal, RyanRipp, Sampoorna Dasgupta,Shefali Bhardwaj, Tom Williams,Wesam Hasnain, Yaprak Baran2

MCA Case Book 2017How to use the case bookGeneral Preparation Go over the Case and Fit Interview Overview and Tips for Smart Casing in this case book; ifpossible – try to watch a live case demo presented by the MCA before diving into cases yourselfThe Firm Overview in this case book will also help you get to know the different firms betterChoosing Cases Each case is divided into type, industry and difficulty. Try to choose cases that deal with issues /concepts that you need the most practice withDifficulty is graded on 3 elements:Math The level of “mental math” the case demandsStructureHow hard or unusual the structure of the case is; how much it tests interviewee’sability to remain structuredCreativityHow much creativity / brainstorming the case demandsRemember: the difficulty rating is subjective, one case can be considered hard by one caser and easyby anotherCases that are rated easy on all elements are usually basic cases that test the basic concepts ofcasing, and are a good way to start and “warm up” in casing“Interviewers”: come prepared by going over the case – not all of them have the same structure;print exhibits if needed and make sure to give interviewees the information neededMCA Case Book 20173

MCA Case Book 2017 - IndexPageCase and Fit Interview Overview9Tips for Smart Casing18Firm Overview20DifficultyCaseIndustryConcepts Market analysis;Mental math; Datafrom exhibitsMedMedEasy28EasyEasyEasy361Alkaline AshGrowth / Investment2Boston Office SuppliesProfitability / GrowthRetailTurnaround strategy /growth; Market Entry;Mental Math3California Parking LotMarket EntryPublicServicesBrainstorming;Mental math;Revenue & UtilizationMedMedMed424Car Wash ChainM&APrivateEquityGrowth strategy;Market sizing; MentalmathHardMedMed51MCA Case Book 20174

MCA Case Book 2017 - IndexDifficultyCaseIndustryConcepts et entry; Mentalmath; Cost analysisMedMedMed595Carbon FiberManufacturerMarket Entry6Cow Dairy MilkPricing StrategyHealthcarePricing; Competitivelandscape analysisEasyMedEasy657Fast Food Co.Market EntryConsumer(Food &Beverage)Market sizing; Mentalmath; Market EntryEasyMedEasy708Frozen Food Co.ProfitabilityConsumer(Food &Beverage)Cost analysis; MentalmathEasyEasyEasy759Grocery StoreProfitabilityRetailProfitability;Creativity; MentalMathEasyEasyEasy8310Hotel OchoProfitabilityHospitalityProfitability; MentalMath; CreativityMedEasyHard91MCA Case Book 20175

MCA Case Book 2017 - IndexDifficultyCaseIndustryConcepts TestedMathStructureCreativityPage11Ice Cream Co.ProfitabilityRetail (Food &Beverage)Cost cutting;Creativity; MentalmathEasyMedMed9812Life Insurance MergerM&AToyManufacturingProfitability;Synergies; Creativity;Mental MathEasyEasyEasy10413Lubricant ManufacturerProfitabilityManufacturingBreakeven analysis;Revenue analysisMedEasyMed11014Oil and Gas AcquisitionM&AOil and GasM&A; ValuationMedMedEasy11615Outsourced School FoodServiceInvestmentPrivate Equity/ EducationMental math; Marketsizing; CreativityMed EasyMed12116Personal Care CompanyMarket EntryRetail /Personal CareMarket Sizing; MarketEntry; Mental MathEasyEasyEasy126MCA Case Book 20176

MCA Case Book 2017 - IndexDifficultyCase17Pharma Co.Market Entry18Population HealthManagementMarket Sizing19Portable SanitationRevenue Growth20Pre-K EducationGrowth21Rock BandRevenue MaximizationCBS Original case22Soda Ash ProducerM&AMCA Case Book 2017IndustryConcepts TestedPageMathStructureCreativityPharmaMarket Sizing; Mentalmath; FrameworkBuildingHardMedEasy131HealthcareMarket sizing; Mentalmath; vity;Profitability; DemandElasticityEasyEasyEasy142Oil and GasSupply & demand;Creativity; Mental Math; MarketAnalysisMedHardHard157Private EquityAcquisition analysis;Growth strategy;Supply & demandMedEasyMed1657

MCA Case Book 2017 - IndexDifficultyCase23Tristar Home AppliancesMarket Expansion24VeratechProfitabilityMCA Case Book 2017IndustryConcepts Supply chain; Marketsizing; Mental mathMedMedMed174Market analysis;Segmentation;Competitive analysisEasyEasyEasy1848

Case and Fit Interview OverviewTypical case interview progressionIntroductions 5 minFit /Behavioral10-15 minCaseQuestion &Answers20-30 min 5 min The majority of consulting interviews follow the same structure (above) The two main components are the Fit / Behavioral part and the Case part, which are equallyimportant! While this book focuses mainly on preparing for case interviews, it is highly recommended to put thesame amount of effort into preparing for the fit portion as for the case portionInterview Overview9

Fit / Behavioral Portion of the InterviewFit questions are the first real part of most interviews, and performanceon fit is a major differentiatorIntroductions 5 minCaseQuestion &Answers20-30 min 5 minFit /Behavioral10-15 minFirms ask fit questions for 3 reasons:1.1 Learn about your professional experiences2. Assess your storytelling abilities /communication skills23. Assess how you would act in front of clients3Interview Overview10

Fit / Behavioral Portion of the InterviewHave airtight answers prepared for the most common fit questions“Why you?”“Whyconsulting?”“Why firmX?”Interview Overview Your pitch, a.k.a. “walk me through your resume” / “tell me aboutyourself” Convey motivations for every major transition point (e.g., switchingjobs, going to business school); strong answers build a tight narrativeof how your life has led to that interview Highlight key consulting skills when speaking about experiences Develop a genuine answer that’s tailored to your background and goals It’s okay to artfully position consulting as a career stepping stone This question may be redundant if you have a robust pitch Demonstrate your in-depth understanding of the firm Use structure (i.e., “There are 4 reasons why I’m hopeful to join BCG”) Highlight work nuances (i.e., industries, practice areas, generalistpath), culture, and personal experiences, as appropriate Do not mix up firms!11

Fit / Behavioral Portion of the InterviewMcKinsey approaches fit interviews slightly differentlyStandard behavioral approach Drawn from standard questions1st round fit lasts 10-15 minutes,with multiple questionsSome 2nd rounds (e.g., Bain) devotea full interview to this“Tell me about a time you led a team ”McKinsey PEI One ‘anecdotal deep-dive’, theanswer to which should fall intoone or more of these areas:1. Leadership Abilities2. Personal Impact3. Entrepreneurial Drive4. Problem SolvingInterviewer will then ask drilldown questions for 10 minutes“Tell me about an ethical dilemma youstruggled with ”“Tell me about a time you struggled withan important decision ”“What’s your greatestaccomplishment?”“How did you think through the choice?”“What were the consequences of that?”Preparation for McKinsey PEI will form answers for most fit questions at other firmsInterview Overview12

Fit / Behavioral Portion of the Interview25%Use the STAR or CAR framework to structure fit answersSituationChallenge75%ThoughtThe MOST important part of your answerClearly outline what YOU did (use “I”, not “we”)Describe your thought processJustify your actions, and convey alternatives you consideredHighlight how actions went beyond normal dutiesAction Result Communicate how your actions led to a positive outcome Find a way to quantify / qualify the resultActionResult Briefly describe the context in which you were operating Do not be overly long: focus on what is most essential End with a clear description of the task at handAnswer should be tight and clearly communicated—how you answer matters!Interview Overview13

The Case Portion of the InterviewThe case portion is the longest part of the interview, usually involvingone case that is an ongoing discussion with the interviewerIntroductions 5 minFit /Behavioral10-15 minCaseQuestion &Answers20-30 min 5 minThe 3 main objectives of the case interview:1.1 Evaluate how structured your thinking is2.2 Evaluate your business acumen and mental mathskills3.3 Assess how you would act under pressure in areal consulting work environmentInterview Overview14

The Case Portion of the InterviewThe case interview can be dissected into component parts, allowing formore targeted preparationTime 2 min 2 min 20 min 1 minComponentSuggested actionsUnderstand Listen as interviewer describes business problem and context (i.e., “Our clientis X, who is experiencing situation Y”) Ask clarifying questions about the client situation or scope Summarize the prompt and make sure you understand the big questionStructureAnalyzeSynthesizeInterview Overview Construct a customized, structured approach to the problem (i.e., MECEframework) in 90 seconds Walk the interviewer through the framework, elaborating as necessary (i.e.,“There are 3 main drivers I’d like to look into: X, Y, and Z. X is driven by twocomponents, A and B”) Note areas of anticipated importance and suggest a starting point foranalysis Using the structure as a guide, ask probing questions to test hypothesis Follow directions and hints from interviewer, and audibly adjust hypotheses /structure as new information is presented Conduct quantitative analysis aloud and connect insights to larger picture Make analyses look clean, like client-ready slides; do arithmetic on scrap paper State recommendation up-front in 1-2 sentences, followed by 2-4supporting points End with flagging risks and outlining potential next steps15

The Case Portion of the InterviewExample of a frameworkPromptPossible FrameworkJamaica: Buy land 3kR - plants# plants sold plants/acreProfit - land“Our client is thinkingabout buying a pieceof land in Jamaica for 3,000, and hasasked us to determinewhether this is a goodidea.”FCC - plantsVCJamaicaMarketAddressableDemandRegulations& waterseedsMarket sizeCompetitormkt shareclientOtherConsiderationsWeather riskOther marketsOCInterview Overview16

Interview OverviewStrategies for successful preparationCaseIndividuallyWith othersInterview Overview Skim Case in Point and CaseInterview Secrets Use RocketBlocks or FastMath topractice math and structuringFit Review MCA fit questiondatabase and draft mockanswers Build a story tracker andcoverage map Practice creating frameworks fromprompts in old casebooks Consider using mental math phoneapps to practice quick mentalcalculations whenever there is time Case with sponsored cluster matesover the summer Career Fellows to practice fitstories Form and case with a peer group Use MCA case coaches in the fallFit mock interviews withpeer group17

Tips for Smart Casing1. Case Smart, Not Hard: Your “case prep” regimen should not be designed as a gruelingmarathon to do as many cases as humanely possible – it should be used to develop the necessaryskills to a level where you can comfortably complete a range of case types. You may hear peoplebrag about how many cases they did this week, but they are missing the point and likelymisallocating their time. Instead, you should keep a measured pace, take time to reflect aftereach case, and keep a log of your performance (the Columbia Case Tracker tool is great for this);doing so will allow you to track your progress and smartly build upon any areas of weakness.2. Use Both 2Y’s and 1Y’s, and Just Dive in: Your first case probably won’t go well –acknowledge that fact and don’t be afraid to just dive in. If you make a mistake, just brush it offand keep going (plenty of people get offers after making mistakes in real interviews, in fact).Know also that both first and second years are valuable resources for practice. Use second yearsfor more pointed feedback (case with them whenever you can), but don’t neglect fellow firstyears and sponsored consultants/students.3. It’s 50% Case, 50% Fit: Don’t case for 100 hours and neglect fit prep entirely. Firmsevaluate you equally on each component, and if you are a case rock star but can’t relate yourprofessional story in a meaningful way or can’t talk intelligently and thoughtfully aboutleadership experience you’ve had, you’re toast. Firms need to see both case proficiency andprofessional fit and poise.4. Seek variety: Don’t do 50 profitability cases, and don’t just use a single casebook. Spreadyour practice among multiple types of cases and multiple case books from multiple schools; thisis the best way to practice a range of skills necessary and increase your chances of beingprepared on interview day.Tips for Smart Casing18

Tips for Smart Casing5. Do Your Research on Industries & Firms: Each firm has slight differences in the waythey interview, the types of cases they use, and the terminology they use to discuss themselves.Know the difference between a McKinsey structured interview and a Deloitte Group interview.Know these differences cold, and don’t mix the firms up. Again, the differences are subtle, but theyare there.6. Read the Business Press Every Day: You need to be able to discuss business concepts withgreat and convincing fluency, which you can’t do if you don’t stay up to date on the news. Doing sowill also help build your implicit reservoir of industry knowledge and increase your level ofcomfort with topics outside your immediate area of expertise.7. Brush up on the basics: If you struggle with simple things like basic business terminology(profit/loss/industry vs verticals/market segments) or high school algebra & mental math(multiplication tables up to 15, quick % calculations) go brush up on these first BEFORE you diveinto casing. You have to learn to crawl before you can learn to walk.8. Remember the Goal and Purpose of Casing: The purpose of the case interview is NOT tofind people who are case robots, able to breeze through any case with 0 mistakes – the purpose isto find people who are client-ready, who demonstrate significant structured problem solving &analytical capabilities, and who would fit at that particular firm from a cultural standpoint. That’sit. Keep these goals in mind as you practice, and know that the goal is to maximize along thosethree dimensions, not along how quickly you can breeze through a case or how amazing yourmental math skills are.Tips for Smart Casing19

MCA Firm OverviewSeveral consulting firms recruit each year at Columbia Business School.While there are many similarities between the firms, each firm has its own culture and “way of doingbusiness”. Getting to know the firms you are recruiting for, understanding how you can fit in at each firm, isan important part of preparing for the interview.Types of firms that recruit at Columbia: “The Big Three” / MBB: the three largest consulting firms: McKinsey, Bain and BCG “The Big Four”: the big 4 accounting firms (Deloitte, PwC, Ernst & Young, KPMG) all of which havebeen growing their strategy consulting arms in recent years either by acquiring consulting firms, growingthem in-house or a mix of both Smaller Generalist Consulting Firms: usually, they are not small at all, and still have a wide rangeof services and a global reach (these include A.T. Kearney, L.E.K) Boutique Specialized Consulting firms: smaller firms that specialize in certain industries, such ashealthcare or PEThis overview will include only a handful of firms which maintain a strong recruiting presence at Columbia it is by no means an exhaustive list of firms CBS students recruit and work for. Please note that this is aliving resource, and information about firms contained herein may change rapidly.Remember – the best way to get to know a firm is by talking to peoplewho work there!Firm Overview20

Firm Overview – A.T. KearneyA.T. Kearney is a global team of forward-thinking, collaborative consultants that deliverimmediate, meaningful results and a long-term transformational advantage to clients andcolleaguesAbout Traditional strengths are in operations with increasing presencein strategy and private equityStrong momentum since management buyout from EDS in 2005;ambitious growth strategy as part of Vision 2020 initiative todouble firm revenues by 2020Diverse, collegial and non-hierarchical work environmentStrongest industry verticals: Consumer, Industrial, Retail andPublic Sector Energy (CIRP); Financial Services growingQuick Facts Consultants: 2,30013 industry groups11 practice areas58 offices in 40 countriesInterview overview 1st round 2 back-to-back 45 min interviews, both with case and fit Conducted by Manager/Partnernd2 round 1h 45 min written case 60 min prep, 30 min presentation, 15 min Q&A Two 45 min fit interviews Conducted by Principal/PartnerFirm OverviewCareer Path AnalystAssociate (MBA)ManagerPrincipalPartner21

Firm Overview – Bain & CompanyBain & Company is a global management consulting firm that differentiates itself bycollaborating with clients as business partners and focusing on resultsAbout Generalist, home-staffing model with expertise across all majorindustries and functionsRedefined boundaries of traditional consulting by introducing“tied economics” arrangements with some clients, pioneeringstrategic consulting for PE clients, and launching Bain Capitaland The Bridgespan GroupEmphasis on people: dedication to work/life balance, careerflexibility with international transfers and “Take Two” breaksQuick Facts Consultants: 5,70053 officesInterview overview 1st round 2 45 min interviews, including brief fit portion and case2nd round 45 min fit 45 min case 45 min written case (with additional 60 mins of prep)Firm OverviewCareer Path Associate Consultant(Undergrad)Consultant (MBA)Case Team LeaderManagerPrincipalPartner22

Firm Overview – Boston Consulting GroupBCG is a global management consulting firm and one of the world’s leading advisor on businessstrategy; commitment to both clients’ success and its own standards is what sets BCG apartAbout Regional staffing modelCreative, collaborative and supportive environmentLean towards one-of-a-kind, custom-built client solutionsOne of lowest leverage ratios in the consulting industry; Partnersworks closely with ConsultantsGeneralist, not required to specialize in until Principal levelFortune #3 Best Company to Work For; #1 consulting firmMobility via ‘Ambassador’ program for year-long internationalplacements, client secondments and sabbaticalsPTO program maximizes predictability and team buildingInterview overview 1st round 2 45 min interviews with fit and casend2 round 2 or 3 interviews with Partners (# varies by office) Some offices have a written caseFirm OverviewQuick Facts Consultants: 6,20020 industry groups19 capability areas78 offices in 43 countriesCareer Path Associate (undergrad)Consultant (MBA)Project LeaderPrincipalPartner23

Firm Overview – Deloitte ConsultingDeloitte is a global professional services firm with a management consulting practice specializingin strategy and implementation across a broad range of industries and functionsAbout Quick FactsNational staffing model provides flexibility to work in a variety ofindustries regardless of office locationFocused on executable strategy that offers opportunities in bothstrategy and implementation, often across practicesDeloitte University is a five-star leadership, training andconference center near Dallas, TexasExpanded practice and capabilities with acquisition of Monitor(strategy) and Doblin (innovation) Group in 2013 Consultants: 20,000Practices Strategy & Operations Technology Human CapitalLargest world-wideconsulting firmCareer PathInterview overview 1st round 45 minute fit interview 45 minute casend2 round Two 45 minute cases 90 minute group caseFirm Overview Business Analyst [2 years](undergrad entry)Consultant [2 years]Senior Consultant [2 years](MBA entry)Manager [2-4 years]Senior Manager [3-5 years]PPD (Partner, Principal,Director)**Because of Deloitte’s roots as an audit firm, partners in different areas have various titles. Typically partners are referenced en masse as ‘PPDs’(which themselves have layers, but those aren’t well known outside the ownership group and so are not relevant for recruiting purposes)24

Firm Overview – L.E.K ConsultingL.E.K Consulting is a global management consulting firm that leverages its deep industryexpertise and uses analytical rigor to solve its clients toughest and most critical business problemsAbout Generalist model with specialization possible after one yearExpertise across all industries and functions, with limitedpresence in implementationHeavier focus on private equity due diligencesOffice-based staffing model limits travelTeam management responsibility early in careerOpportunity to transfer to international officeQuick Facts Consultants: 1,20016 industry groups4 functional areas20 offices in 12 countriesInterview overview 1st round 2 45 min interviews with both fit and case components One case on business strategy, one on quant (most likelymarket sizing)nd2 round 2 45 minute cases 1 30 min written case (with additional 60 mins of prep)Firm OverviewCareer Path Associate (undergrad)Associate Consultant(undergrad)Consultant (MBA)ManagerPrincipalPartner25

Firm Overview – McKinsey & CompanyMcKinsey & Company is a large global management consulting firm focusing on high profilestudies for businesses, governments, and institutionsAbout Quick FactsStrong support functions for consultants: research and insights(R&I), Advanced Analytics, Visual GraphicsGlobal staffing model; consultants may work internationallyHigh profile clients and studies; work with 70% of F100Teams with diverse educational (MBAs, PhDs, JDs) and personal(LGBTQ, racial, religious) backgroundsUnrivalled alumni network that the firm actively developsEncourages active discussion; have “obligation to dissent”Offers ability to join as a Generalist or directly within aFunctional Practice (e.g., Digital, Marketing & Sales, Risk,Strategy & Corporate Finance) Consultants: 10,00022 industry practices12 functional practices110 offices in 60 countriesCareer PathInterview overview 1st round 2 45-60 min interviews consisting of case and PEInd2 round 3 or 4 (office dependent) each with case and PEIFirm Overview Business Analyst (undergrad)Associate (MBA)Engagement ManagerJunior Partner /Associate Principal*PartnerSenior Partner / Director**Denotes terminology used prior to mid-2016 but still occasionally used within the firm26

Firm Overview – Strategy&Strategy& is a global team of practical strategists bringing together 100 years of strategyconsulting experience with the unrivaled industry and functional capabilities of the PwC networkAbout Founded in 1914 as “Booz Allen Hamilton”, Strategy& is theoldest continually existing strategy consultancy in the worldAcquired by PwC in 2014 and renamed “Strategy&” (gov’tconsulting arm, spun off in ‘08, retains “Booz Allen” name)“Strategy-through-Execution”: Strategy& focuses on strategywork while PwC Advisory does the implementation workEnables MBAs to align from day one both by competency and byindustry focus (a flexible “soft alignment”)New Deals Strategy group advises PE and corporate clients onM&As; senior associates can do a deals strategy rotationStaffing is national and alignment-based; encouraged to also“staff yourself” on projects through networkingQuick Facts Consultants: 3,000 5 industry groups8 competencies69 offices in 42 countriesCareer PathInterview overview 1st round 2 back-to-back 45 min interviews, both with case and fitnd2 round 2 back-to-back 45 min interviews, both with case and fit Conducted by partners, less structured than 1st roundFirm Overview Associate (undergrad)Senior Associate (MBA)ManagerDirectorPartner27

Case #1: Alkaline AshIndustry:Case Type:Firm:ChemicalsManufacturingGrowth /InvestmentBCGConcepts Tested Market analysis Mental math Extracting insightsfrom blem Statement NarrativeChemCo, a U.S.-based manufacturer of chemical products, has come to your firm asking for advice onwhether to make an investment. It would like to increase its production capacity for alkaline ash from onemillion to two million metric tons by 2020, with a total investment cost of 20M.*Alkaline ash is a chemical product that is commonly used in construction and electronics manufacturing.Case NotesThis is an interviewee led case, based on analysis of exhibits. Instead of asking upfront questions,interviewer gives interviewees exhibits based on interviewee’s questions. Interviewee should lead discussionof exhibits to reach conclusion.Case # 1 - Alkaline Ash28

Sample FrameworkGuidance for InterviewerThis is an interviewee-led case. Please hand eachexhibit to the interviewee as that information isrequested, and then wait for the person to shareinsight or ask questions.Sample FrameworkPlease see the next page.This case is based on current and future projectionsof the supply and demand of alkaline ash.Clarification Answers if AskedAll necessary information is provided in theexhibits.Case # 1 - Alkaline Ash29

Framework / Potential Areas for AnalysisMarket Demand1.Current and expected demand for alkalineash in: the construction industry? the electronics industry? other industries?MarketSupplyMarketSupply1.2.Incremental Revenues What is ChemCo’s current market share, andhow has this trended over time? How much additional market share isChemCo expected to capture if it expandscapacity? What is the price now, and how will that changeas capacity increases?Case # 1 - Alkaline AshCurrent and expected supply for alkalineash in: the construction industry? the electronics industry? other industries?Is there expected to be a competitiveresponse if ChemCo expands its capacity?Incremental Costs Capital expense of adding capacity; only the 2oM investment? Additional fixed costs, such as managers Ongoing variable costs, and how this varies atdifferent production levels Opportunity costs; are there more attractiveinvestments available?30

Exhibit #1Case # 1 - Alkaline Ash31

Exhibit #1 - AnalysisThe candidate should examine the relationship between demand and capacity in the different markets;interviewer can lead interviewee towards discussion of demand and capacity if she/he does not do soher/him self. If the interviewee asks, the units for this exhibit are in metric tons.Conclusions from Exhibit 1:1.In reviewing this exhibit, candidate should note that in the U.S., Europe, and China, capacityoutstrips demand, and will continue to do so in 2020.2.By contrast, LatAm, Mideast/Africa, and Rest of Asia all have higher demand than capacity.3.The candidate should realize the rest of Asia is particularly attractive, since its demand isexpected to grow by 2 metric tons, and its capacity is far from meeting that demand. (If the candidatefocuses on LatAm, redirect her by stating that ChemCo has had bad experiences in the region before andwould prefer not to engage there.)4.Therefore, Chinese firms, with their large capacity and close location in Asia, will be the keycompetitor in reaching the lucrative Asian market.5.A good candidate may propose a hypothesis about the cost for Chinese producers, e.g., expecting it to belower (although that is not the case).Case # 1 - Alkaline Ash32

Exhibit #2Expected Cost Change 2015-20AdministrationRaw materials/EnergyFreightLabourCase # 1 - Alkaline AshUS 15%-5% 20% 20%China 10% 15% 5% 10%33

Exhibit #2 - Analysis1.2.The candidate should note that costs for U.S. firms are significantly lower than for Chinesefirms, with raw materials/energy being the driving factors. The candidate should propose anexplanation, e.g., that the raw materials are from the U.S. and thus are cheaper for U.S. producers thanfor Chinese producers.The candidate should then calculate the production cost for 2020 by applying the percentagechanges. The correct numbers are shown below:AdministrationRaw 636176.5China55126.54227.5251The candidate should then determine how much additional profit the firm will generate fromthis move.What is the

The Case Portion of the Interview The case portion is the longest part of the interview, usually involving one case that is an ongoing discussion with the interviewer Question & Answers Case Fit / Behavioral Introductions The 3 main objectives of the case interview: 1. Evaluate how structured your thinking is 2. Evaluate your business acumen .

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