Dell Active Pen
Dell Active PenPN557WUser’s GuideRegulatory Model: PN556W
Notes, cautions, and warningsNOTE: A NOTE indicates important information that helps you makebetter use of your product.CAUTION: A CAUTION indicates either potential damage to hardware orloss of data and tells you how to avoid the problem.WARNING: A WARNING indicates a potential for property damage,personal injury, or death.Copyright 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and othertrademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may betrademarks of their respective owners.2016 - 12Rev. A00
ContentsWhat’s in the box.5Features.7Setting up your Dell Active Pen. 9Installing batteries. 9Installing the AAAA battery.9Installing the coin-cell batteries.10Removing the coin-cell battery holder. 12Pairing with a Bluetooth device.12Active Pen Control Panel.14Installing Active Pen Control Panel.14Using Active Pen Control Panel. 15System Application: Microsoft Windows 10 Anniversary,Windows Ink Workspace. 17Holding the Dell Active Pen. 18Troubleshooting. 19Specifications. 22Getting help and contacting Dell.23Self-help resources. 23Contacting Dell.23Statutory information. 25Warranty.253
Regulatory statement. 26FCC notices (U.S. only) and other regulatory information.264
What’s in the boxFigure 1. Contents in the box1Dell Active Pen2lanyard3coin-cell batteries (2)4AAAA battery5manualsNOTE: For warranty purpose, note down the PPID number on the box orretain the box.5
Figure 2. Noting down the PPID number6
FeaturesTable 1. Features and functionality of the productFeatureFunctionality1TipMove the tip over a touch screen to move thepointer. Enables you to write, draw, and selectobjects.2Bottom barrel buttonPress and hold this button and move the tipover the area you want to erase. To change thefunctionality of this button, see Active PenControl Panel.3Top barrel buttonPress this button to open the context menu orperform a right-click. To change thefunctionality of this button, see Active PenControl Panel.4Bluetooth-pairing lightBlinking white light indicates the pairing mode isenabled. A solid white light indicates the pairingis complete. For information on pairing the penwith a Bluetooth device, see Pairing with aBluetooth device.5 Top button Press and hold for 3.5 seconds to enablepairing mode.Press and release to open OneNote.NOTE: This feature works even whenyour device screen is locked.Press twice in succession to capture ascreenshot.Press and hold or press twice in successionto wake up your computer or tablet fromconnected standby mode.7
NOTE: This feature is only availableon devices that support connectedstandby feature.In presentation mode, press and hold to goto the next slide and press twice at shortintervals to go to the previous slide.NOTE: This feature is only availableafter installing the Active Pen ControlPanel. For instructions on installingthe Active Pen Control Panel, seeInstalling Active Pen Control Panel.The new Active Pen Control Panel enables thetop button to be programmed to launch specificapplications listed in the content menu, thedefault applications launched from the topbutton are: Single Press — Launch OneNoteDouble Press — Screen SketchLong Press — Launch CortanaNOTE: These functions are available onlyin Windows 10 and Windows 10Anniversary.NOTE: These functions are available onlyafter installing the Active Pen ControlPanel. For instructions on installing theActive Pen Control Panel, see InstallingActive Pen Control Panel.8
Setting up your Dell Active PenInstalling batteriesDell Active Pen uses one AAAA battery and two coin-cell batteries.The AAAA battery provides power for the tip and the barrel buttons. The coin-cellbatteries provide power for Bluetooth functionality and top button quick-launchfeatures.Installing the AAAA batteryCAUTION: Incorrectly installing the AAAA battery may damage the pen.1Remove the top cover from the pen.Figure 3. Removing the top cover12pen2top coverInsert the AAAA battery into the pen with the positive side facing in.Figure 4. Installing the AAAA battery13pen2AAAA batteryReplace the top cover to the pen.Figure 5. Replacing the top cover9
Installing the coin-cell batteriesCAUTION: Incorrectly installing the coin-cell batteries may damage the pen.NOTE: Pairing information is lost when you remove the coin-cell batteries.To pair the pen with your device, see Pairing with a Bluetooth device.1Remove the top cover from the pen.Figure 6. Removing the top cover12pen2top coverRemove the coin-cell battery holder.NOTE: For more information, see Removing the coin-cell batteryholder.Figure 7. Removing coin-cell battery holder110top cover2coin-cell battery holder
3Insert the coin-cell batteries with the negative side facing in.Figure 8. Installing the coin-cell batteries14coin-cell batteries (2)2battery holderReplace the coin-cell battery holder.Figure 9. Replacing the coin-cell batteries holder5Replace the top cover.Figure 10. Replacing the top cover11
Removing the coin-cell battery holderTable 2. Removing the coin-cell battery holder by handUsing your fingertips, unscrew the coincell battery holder from the top cover.Figure 11. Removing the coin-cell batteryholder by handTable 3. Removing the coin-cell battery holder with tools.If you face difficulties inremoving the coin-cellbattery holder usingfingertips, use a coin or aflat-head precisionscrewdriver.Figure 12. Removing thecoin-cell battery holder byhandFigure 13. Removing thecoin-cell battery holderusing a screwdriverPairing with a Bluetooth deviceNOTE: You can use Dell Active Pen only with selected Dell computers andtablets. For the list of supported devices, see www.dell.com.12
NOTE: If the pen is already listed under Bluetooth devices, remove the penfrom the list before pairing with your device.1Press and hold the top button for 3.5 seconds to enable pairing mode.The Bluetooth-pairing light starts blinking to confirm the pairing mode is enabled.Figure 14. Turning on Bluetooth2In Windows Search, type Bluetooth.3From the list that appears, tap or click Bluetooth Settings.4Ensure that the Bluetooth is enabled.5From the list of devices, tap or click Dell PN557W Pen Pair.NOTE: If Dell PN557W Pen is not listed, ensure pairing mode is enabledon the pen.6Confirm the pairing process on both pen and device.The Bluetooth-pairing light turns solid white for few seconds to indicate thepairing is complete and then the light turns off. After the pen and a device arepaired, they connect automatically when bluetooth is enabled and they are withinthe bluetooth range.13
Active Pen Control PanelYou can customize the buttons on your pen, change pressure sensitivity, and so on,using Active Pen Control Panel.Installing Active Pen Control PanelTo install Active Pen Control Panel:1Turn on the computer or tablet.2Go to www.dell.com/support/home.3Under the Browse for a product section, tap or click View products.4Tap or click Electronics & Accessories.5Tap or click Styli.6Tap or click Dell Active Pen PN557W.7Tap or click Drivers & downloads.8Tap or click Drivers for OS Deployment.9Under Active Pen Control Panel, tap or click Download.10Save the file.11After the download is complete, open the file and follow the instructions on thescreen to install the Active Pen Control Panel.14
Using Active Pen Control PanelFigure 15. Active Pen Control PanelTable 4. Dell Active Pen featuresTop Pen ButtonSelect Enable Presentation Mode to use the button tonavigate through a PowerPoint presentation.Top Barrel ButtonEnables you to select one of the following functionswhen you click the button: Context Menu(right-click) (enabled by default)Erase (press and hold to erase)15
Page upPage downCopyPasteUndoRedoNOTE: Select Enable barrel buttons whilehovering to enable the selected Top BarrelButton function while hovering the tip over thescreen without the tip touching the screen.Bottom Barrel ButtonEnables you to select one of the following functionswhen you click the button: Erase (press and hold to erase) (enabled by default)Context Menu (right-click)Page upPage downCopyPasteUndoRedoNOTE: Select Enable barrel buttons whilehovering to enable the selected Top BarrelButton function while hovering the tip over thescreen without the tip touching the screen.Pen Tip OptionsMove the slider to change your pen sensitivity.NOTE: Click Go to Microsoft Pen Control Panel for more configurationoptions.NOTE: When the Active Pen Control Panel is opened it sets the defaultconfiguration for the button press features. Closing the Active Pen ControlPanel enables other applications to set the default configuration for the DellActive Pen features.16
System Application: Microsoft Windows 10 Anniversary,Windows Ink WorkspaceChange the Active Pen Control Panel software context menu settings for SinglePress, Double Press and Long Press to Defined by System. . This sets Microsoft InkWorkspace as the default configuration for button press features.17
Holding the Dell Active PenHold the Dell Active Pen as you hold a pencil or pen. Adjust the grip so that you canuse the barrel button easily. Ensure not to accidentally press the barrel buttons whiledrawing or positioning the Dell Active Pen.Figure 16. Using the Dell Active Pen hand position18
TroubleshootingNOTE: You can use Dell Active Pen only with selected Dell computers andtablets. For a list of supported devices, see www.dell.com.Table 5. Dell Active Pen troubleshootingProblemsPen does not work.Possible causesPossible solutions Batteries are installedincorrectly. Ensure the batteriesare correctly installed.For more information,see Installing batteries. Batteries are out ofcharge. Replace the batteries.For more information,see Installing batteries.Pen does not write andthe barrel buttons do notwork.AAAA battery is eitherincorrectly installed or outof charge.Replace the AAAA battery.For more information, seeInstalling the AAAAbattery.Default functions for thebarrel buttons do notwork.Functions not supportedby application.Test the barrel buttons inOneNote or anotherapplication that supportsthese features. OneNote is notinstalled. Ensure OneNote isinstalled on yourdevice. Pen is not paired withyour device. Ensure the pen ispaired with yourdevice. For moreinformation, seePairing with aBluetooth device. Coin-cell batteries may be out of charge.Pressing the top buttononce does not openOneNote.Change the coin-cellbatteries. For moreinformation, see19
ProblemsPossible causesPossible solutionsInstalling coin-cellbatteries. Coin-cell batteries were replaced and thepen was not pairedagain with your device.Remove the pen fromthe list of Bluetoothdevices and re-pair itwith your device. Formore information, seePairing with aBluetooth device.Pressing the top buttontwice in succession doesnot capture screenshot.Windows updateInstall the WindowsKB2968599 is not installed update KB2968599 fromon your device.the Microsoft website.Unable to pair the penwith your device. Unsupported device. Dell Active Pen worksonly with Dell devices. Bluetooth driver onyour device isoutdated. Install the latestBluetooth driver foryour device.Pen shows as NotConnected underBluetooth devices list.Pen is not paired correctly with your device. Install the latestBluetooth driver foryour device.Remove the pen fromyour Bluetooth list andpair it again. For moreinformation on pairingthe pen with yourdevice, see Pairingwith a Bluetoothdevice.Bluetooth-pairing lightdoes not turn on.Coin-cell batteries may beout of charge.Change the coin-cellbatteries. For moreinformation, see Installingcoin-cell batteries.Pressing and holding thetop button or pressing thetop button twice insuccession does not wakeYour computer or tabletmay not support theconnected standbyfeature.Ensure to use this featureon computers and tabletsthat support theconnected standby20
Problemsup the computer or tabletfrom connected standby.Possible causesPossible solutionsfeature. Search PN557Won Dell website for a list ofsupported devices.21
SpecificationsTable 6. Dell Active Pen specificationsModelPN557WLength160.59 mm (6.32 in)Diameter9.50 mm (0.37 in)Weight20 g (0.044 lb)WirelessBluetooth Smart Low Energy 4.0Wireless operating range10 m (32.80 ft)Pen tip detectable height5 mm to 10 mm (0.20 in to 0.39 in)Batteries AAAA non-rechargeable battery319 coin-cell batteries (2)Supported operating system Windows 8.1 with the latest updatesinstalledWindows 10Windows 10 Anniversary 22
Getting help and contacting DellSelf-help resourcesYou can get information and help on Dell products and services using these onlineself-help resources:Table 7. Getting help and contacting DellInformation about Dell products andserviceswww.dell.comWindows 8.1 and Windows 10Dell Help & Support appWindows 10Get started appWindows 8.1Help Tips appAccessing help in Windows 8.1 andWindows 10In Windows search, type Help andSupport, and press Enter.Online help for operating systemwww.dell.com/support/windowsTroubleshooting information, usermanuals, setup instructions, productspecifications, technical help blogs,drivers, software updates, and so onwww.dell.com/supportContacting DellTo contact Dell for sales, technical support, or customer service issues, seewww.dell.com/contactdell.23
NOTE: Availability varies by country and product, and some services maynot be available in your country.NOTE: If you do not have an active internet connection, you can findcontact information on your purchase invoice, packing slip, bill, or Dellproduct catalog.24
Statutory informationWarrantyLimited warranty and return policiesDell-branded products carry a 1-year limited hardware warranty. If purchasedtogether with a Dell system, it will follow the system warranty.For U.S. customers:This purchase and your use of this product are subject to Dell’s end user agreement,which you can find at www.dell.com/terms. This document contains a bindingarbitration clause.For European, Middle Eastern and African customers:Dell-branded products that are sold and used are subject to applicable nationalconsumer legal rights, the terms of any retailer sale agreement that you have enteredinto (which will apply between you and the retailer) and Dell’s end user contractterms.Dell may also provide an additional hardware warranty—full details of the Dell enduser contract and warranty terms can be found by going to www.dell.com, selectingyour country from the list at the bottom of the “home” page and then clicking the“terms and conditions” link for the end user terms or the “support” link for thewarranty terms.For non-U.S. customers:Dell-branded products that are sold and used are subject to applicable nationalconsumer legal rights, the terms of any retailer sale agreement that you have enteredinto (which will apply between you and the retailer) and Dell’s warranty terms. Dellmay also provide an additional hardware warranty—full details of Dell’s warrantyterms can be found by going to www.dell.com, selecting your country from the list atthe bottom of the “home” page and then clicking the “terms and conditions” link orthe “support” link for the warranty terms.25
Regulatory statementFCC notices (U.S. only) and other regulatoryinformationFor FCC notices and other regulatory information, see the regulatory compliancewebsite located at www.dell.com/regulatory compliance.This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions:1This device may not cause harmful interference.2This device must accept any interference received including interference thatmay cause undesired operation.CAUTION: Changes or modifications on this unit that are not expresslyapproved by the party responsible for compliance which could void theuser’s authority to operate the equipment.This equipment has been tested and found to comply with the limits for a class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and if notinstalled and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does causeharmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected. Consult the dealer or an experienced radio/TV technician for help.Shielded cables must be used with this unit to ensure compliance with the Class BFCC Limits.26
The Bluetooth-pairing light starts blinking to confirm the pairing mode is enabled. Figure 14. Turning on Bluetooth 2 In Windows Search, type Bluetooth. 3 From the list that appears, tap or click Bluetooth Settings. 4 Ensure that the Bluetooth is enabled. 5 From the list of devices, tap or click Dell PN557W Pen Pair.
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er. Kopplung mit einem Bluetooth-Gerät ANMERKUNG: Sie können den Dell Active Pen nur mit ausgewählten Dell Computern und Tablets verwenden. Eine Liste der unterstützten Geräte finden Sie unter www.dell.com. 11
