Behaviorally Anchored Rating Scales (BARS)

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Behaviorally AnchoredRating Scales (BARS)

BARS-Introduction Definition How BARS are developed Sample BARS Rater Training Inter-Rater Reliability

BARS DefinitionBehaviorally Anchored Rating Scales usebehavior statements as anchors ratherthan generic performance descriptors asare commonly found on traditional graphicrating scales.

BARS-Development1.2.3.4.Convene SMEsDetermine dimensionsDefine dimensionsGather high, low & acceptable examplesSession Activity: Step 4

BARS-Development5.6.7.8.Retranslation into dimensions (survey)Scaling (survey)Place in intervals on scaleFinal formHandout (Step 5 sample)Handout (Step 8 samples)

Sample ScenarioYou are a new supervisor and have ten employees who are your direct subordinates. This is yourfirst week as the supervisor. Over the past several weeks various employees worked out-of-classas the supervisor. You reviewed the work records of your employees and noticed that one of theemployees under your supervision, Chris Ross, has been late to work multiple times. Today isFriday, May 10, 2013. Several employees were pre-approved for vacation today and oneemployee, Sam Rogers, called in sick. These absences coupled with Chris being tardy again causedan overtime situation. Due to minimum staffing requirements in your section an employee fromthe night shift was held over on overtime until Chris arrived. Due to budget constraints any use ofovertime is frowned upon by the department head Manager Jordan Biggs; your direct supervisor.You decide that you should speak with Chris regarding this issue. Chris is an hourly employee withregular work hours of 8:00 am -5:00 pm. Each time he was late over the past few weeks he wasrequired to submit slips for leave. Before the meeting, you review Chris’ personnel file and seethat there have been no complaints, no discipline and Chris has received positive feedback duringall past employee reviews. The time and attendance records are computer generated and reflectbadge swipes of the exact time when employees clock-in and clock-out.You are to conduct a meeting with Chris.

Sample Video

Rater Training Rating the Candidate Potential Rater Errors How to Minimize Rater Errors Board Facilitator RoleHandouts

Sample Video

Problem Analysis and ResolutionOral CommunicationORAL COMMUNICATION: Organizes thoughts and expresses them in a clear and logicalmanner, quickly comprehends another's meaning, uses appropriate vocabulary, correctgrammar, and appropriate non-verbal communication (gestures, etc.).EFFECTIVE987PROBLEM ANALYSIS & RESOLUTION: Ability to critically evaluate a situation, gatherand analyze relevant information, identify underlying issues, assess alternative solutions,and to consider the implications of problems and potential solutions.Expresses Ideas clearly and conciselyAnswers questions completely and preciselySpeaks with a voice that exhibits an appropriate command presenceRelates thoughts in an organized manner. Gives concise answers toquestions.Demonstrates effective active listening behaviors(e.g. leans forward, nods in agreement, repeats statements back, verbalizesunderstanding)EFFECTIVE98Identifies possible resources to resolve problem. Deals w/ problems before theyworsenEnsures a follow up plan is establishedDevelops alternative approaches to deal with the problemVerbalizes the impact on the organization as a whole (morale, operations, budget, etc.)Thoroughly considers relevant information7Provides feasible solutions; considered feasibility of alternativesMakes suggestions for resolving the problem6Clearly enunciates words6Assures adherence to standardsAttentively leans forward55Voices ideas randomly or several at a time44Interrupts others inappropriatelyIs unable to support conclusions with facts or logicExcessive use of filler words, phrases (umm, like I said, etc.)INEFFECTIVE3Fails to listen to questions asked by role player(s)Uses incorrect words

Behaviorally Anchored Rating Scales (BARS) BARS-Introduction Definition How BARS are developed Sample BARS Rater Training Inter-Rater Reliability. BARS Definition . Place in intervals on scale 8. Final form Handout (Step 5 sample) Handout (Step 8 samples) Sample ScenarioFile Size: 1MBPage Count: 13Explore furtherBehaviorally Anchored Rating Scale (BARS) Meaning, Steps .www.mbaskool.comBehaviorally Anchored Rating Scales - HR Letter Formatswww.yourhrworld.comBehind BARS: Evaluating Employees with Behaviorally .www.dummies.comWhat is a Behaviourally Anchored Rating Scale (BARS)? HRZonewww.hrzone.comBehaviorally Anchored Rating Scale (BARS): Benefits and .www.bryq.comRecommended to you based on what's popular Feedback

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