OUR PULC SERVIE COMMISSION
MISSOURIPUBLIC SERVICE COMMISSION2020ANNUAL REPORT
PSC COMMISSIONERSPictured left to right: Commissioner Jason R. Holsman; Commissioner Scott T. Rupp;Chairman Ryan A. Silvey; Commissioner Maida J. Coleman; Commissioner William P. Kenney
Missouri Public Service CommissionWILLIAM P. KENNEYCommissionerMAIDA J. COLEMANCommissionerRYAN A. SILVEYChairmanPOST OFFICE BOX 360JEFFERSON CITY, MISSOURI 65102573-751-3234573-751-1847 (Fax Number)http://psc.mo.govSCOTT T. RUPPCommissionerJASON R. HOLSMANCommissionerOctober 20, 2020The Honorable Michael L. ParsonGovernor of MissouriState CapitolJefferson City, MissouriDear Governor Parson:As Chairman of the Missouri Public Service Commission, it is my pleasure to submit the agency’s AnnualReport for the fiscal year July 1, 2019 through June 30, 2020, as well as additional information for the calendaryear 2020. The Commission’s work this year included the following: COVID-19 Pandemic: During this past year, all Missourians have been impacted by the COVID-19pandemic. All of the regulated public utilities have continued to provide safe and reliable service throughthe COVID-19 pandemic and the Commission has supported the utilities’ voluntary efforts to support theircustomers during this difficult time. At the request of many utilities, the Commission authorized variances orwaivers of certain tariff provisions. The Commission approved several requests by utilities to forgo assessinglate payment fees and to suspend the disconnection of service due to non-payment. Due to the specificlanguage in the tariffs, some utilities were able to adopt similar provisions without Commission approval.Some of the low-income programs that utilities offer customers have also been modified to allow continuedparticipation or expansion of the program. Despite closure of the Governor Office Building to the public,the Commission continued to conduct weekly agenda meetings and case hearings via WebEx and streamedlive on the Commission’s website. The Commission also participated in the Governor’s Fusion Cell, sharinginformation about the impacts of COVID-19 on Commission-regulated industries to help Missouriansrecover from the pandemic. Working Dockets: The Commission opened several working dockets during the fiscal year including:Affiliate Transactions Rules; potentially combining electric and natural gas promotional practices into asingle promotional practices rule; addressing a proposed rule by the Office of the Public Counsel to establishstandardized reporting requirements for utilities to facilitate proper data collection regarding customerservice disconnection policies and practices; consideration of possible amendments to rules on electric utilityrenewable energy standard requirements; and consideration of best practices for the recovery of past-duecustomer payments after the COVID-19 pandemic emergency. Electric Vehicle (EV) Charging Stations: The Commission approved an agreement designed to provide formore electric vehicle (EV) charging stations in Ameren Missouri’s service territory. Under the agreement,public charging, workplace charging and multi-family charging programs will be established. In February2019, the Commission approved a pilot program for Ameren Missouri to promote fast Direct Current (DC)electric vehiclechargingstationsalongServices,highwayin an effortexpand inEVInformedConsumers,Quality Utilityand acorridorsDedicated OrganizationfortoMissouriansthe adoption21st Centuryin Missouri.Informed Consumers, Quality Utility Services, and a Dedicated Organization for Missourians in the 21st Century
The Commission also opened a working case to evaluate potential mechanisms for further development ofMissouri’s electric vehicle charging network.MEEIA Cycle 3 Programs: The Commission approved a Cycle 3 Missouri Energy Efficiency InvestmentAct (MEEIA) program for Evergy Missouri Metro and Evergy Missouri West (Evergy Missouri) whichincludes a three year plan for specific demand-side programs and a six year plan for the income-eligiblemulti-family program. It also included a one year pilot Pay As You Save (PAYS ) program. TheCommission also approved an extension of Ameren Missouri’s Cycle 3 MEEIA which will run through planyear 2022. It includes a Pay As You Save (PAYS ) program in 2021. The PAYS program would allowutilities to invest in efficiency upgrades on the customer’s side of the meter and recover their costs through atariffed charge on the participant’s bill.Wind Generation/Solar: The Commission approved a certificate of convenience and necessity (CCN) toAmeren Missouri to build a 299 megawatt wind generation facility in Atchison County.Major Rate Case Decisions: During the fiscal year, the Commission approved agreements which reducedAmeren Missouri’s annual electric revenues by approximately 32 million and reduced the permanent ratesof Ameren Missouri natural gas customers by approximately 1 million.Commission Becomes a Part of DCI: In accordance with Executive Order 19-02 and ReorganizationPlan No. 2 of 2019, the Public Service Commission became a part of the Department of Commerce andInsurance (DCI) on August 28, 2019.PSC Organizational Changes: In September 2019, the Commission announced changes to theorganizational structure of the agency effective October 1, 2019. The Commission now has five divisions:Administration, Financial and Business Analysis, Industry Analysis, Staff Counsel and General Counsel.Federal Activity: The Commission continues to be a strong and active voice for Missouri ratepayers bymonitoring and intervening in cases before the Federal Energy Regulatory Commission (FERC) and theFederal Communications Commission (FCC).Local Public Hearings: The Commission held local public hearings across the state to receive customercomment on contested cases. Due to COVID-19, the Commission developed a virtual local public hearingformat, giving consumers an opportunity to comment on a pending case before the PSC through theircomputer or phone without leaving their home. These hearings provide the Commission with an opportunityto educate consumers on the role of the Commission and to answer any questions they may have about theutility services they receive.Open Proceedings: Consumers can access the Commission’s website and view, in real time, hearings incases before the Commission or watch the Commission conduct business in its weekly Agenda meeting byaccessing the website (psc.mo.gov). In addition, consumers can view all public information filed in casesthrough the Commission’s Electronic Filing and Information System (EFIS).As we have since the Commission was created in 1913, our agency continues to work hard for the citizens ofthe state and I am proud of our agency’s work and dedication to all Missourians during what has been a verydifficult time due to the COVID-19 pandemic.I hope you will find this Annual Report helpful. If there is any additional information I can provide,please contact me.Sincerely,Ryan A. SilveyChairman
2020Table of ContentsContacting the PSC . 6Budget . 7Commissioner Biographies . 8-11Key Personnel/Organizational Functions.Functions. 12-15Regulatory Activity . 16-43Year-In-Review . 44-45Commissioner History . 46
CONTACTING THE PSCMissouri Public Service Commission offices are located in Jefferson City, St. Louis and Kansas City.The PSC’s regular business hours are from 8:00 a.m.-12:00 noon and 1:00 p.m.- 5:00 p.m.,Monday through Friday, except on state holidays.Jefferson City: Missouri Public Service CommissionGovernor Office Building200 Madison Street(Mailing Address: P.O. Box 360)Jefferson City, MO 65102Telephone No.: (573) 751-3234Fax: (573) 751-1847St. Louis: Missouri Public Service CommissionWainwright State Office Building111 North 7th Street, Suite 105St. Louis, MO 63101Telephone No.: (314) 340-4700, Ext. 27Fax: (314) 340-4758Kansas City: Missouri Public Service CommissionFletcher Daniels State Office Building615 E. 13th Street, Room 201Kansas City, MO 64106Telephone No.: (816) 889-3944Fax: (816) 889-3957Toll-free Consumer Hotline forComplaints/Inquiries: (800) 392-4211Manufactured Housing/Modular UnitComplaints: (800) 819-3180Website Address: psc.mo.gov6 PSC Annual Report 2020
MISSOURI PUBLIC SERVICE COMMISSIONBUDGETBUDGETFiscal Year 2021Public Service CommissionPublic Service Commission-Personal ServicePublic Service Commission-Expense & EquipmentPublic Service Commission-Refunds 11,566,798 2,285,028 10,000Total 13,861,826Full-Time Employees (F.T.E.)191.00Deaf Relay Service and Equipment Distribution ProgramExpense & Equipment Appropriation 2,495,834Total 2,495,834Full-Time Employees (F.T.E.)0.00Manufactured Housing DepartmentPersonal ServiceExpense & EquipmentProgram Specific Distribution & Refunds(MH)MH-RefundsSubtotal 399,070 354,472 20,000 10,000 783,542Program Specific Distribution MH Consumer Recovery* 192,000Total 975,542Full-Time Employees (F.T.E.)TOTAL BUDGETTOTAL FTE8.00 17,333,202199.00*Consumer Recovery Fund AppropriationPSC Annual Report 2020 7
COMMISSIONERSRyan A. Silvey,ChairmanChairman Ryan A. Silveywas appointed to the MissouriPublic Service Commissionby Governor Eric Greitenson January 2, 2018. He wasunanimously confirmed bythe Missouri State Senateon January 4, 2018. Silveywas appointed Chairman byGovernor Michael Parson onSeptember 17, 2018.He represents the Missouri Public ServiceCommission on the Board of Directors for theOrganization of MISO States (OMS). Within OMS, he isa member of the Seams Liaison Committee.Prior to his appointment to the Public ServiceCommission, Chairman Silvey was a Missouri StateSenator, serving the 17th Senatorial District sinceJanuary 2013. The 17th District is located in theSouthwest corner of Clay County, and includes partsof Kansas City, Gladstone, Oaks, Oakwood, OakwoodPark, Oakview, Liberty, Glenaire, Pleasant Valley,Claycomo, North Kansas City, Avondale, Randolph andBirmingham.While in the Senate, Silvey served as the Chairmanof the Committee on Commerce, Consumer Protection,Energy and the Environment, which handled legislationregarding utility regulation. He also served as ViceChairman of the Senate Appropriations Committee,as well as Vice-Chairman of the Committee onGovernmental Accountability and Fiscal Oversight.Additionally, he served as a member on the Committee8 PSC Annual Report 2020for Veterans’ Affairs and Health, the Joint Committeeon Legislative Research and the Joint Committee onAdministrative Rules. Furthermore, he was the SenateRepresentative on the Missouri Technology CorporationBoard.As an 8th generation Missourian, Chairman Silvey wasraised in Clay County, where he attended MeadowbrookElementary, Antioch Middle and Oak Park HighSchools. After graduating from Bob Jones University inGreenville, South Carolina, Chairman Silvey becamean advisor to U.S. Senator Christopher S. “Kit” Bond onissues such as Science, Technology, Space Policy andNational Defense, where he held a Top Secret securityclearance.Before winning election to two terms in the StateSenate, Chairman Silvey served four terms in theMissouri House of Representatives, from 2005through 2012. During that time he was Chairman ofthe Appropriations General Administration Committee,Chairman of the Joint Committee on CapitalImprovements and Leases Oversight, as well as ViceChairman of the Small Business Committee, and ViceChairman of the Homeland Security Committee.In 2011, Silvey became Chairman of the powerfulHouse Budget Committee, making him the youngestLegislative Budget Chairman in the nation. Serving asBudget Chairman in 2011 and 2012, Chairman Silveyguided the state through the “Great Recession” bybalancing Missouri’s budget without raising taxes. Underhis leadership, Missouri remained one of just sevenstates to boast a AAA bond rating.Chairman Silvey resides in Jefferson City with his wife,Angela, and their two daughters, Taylor Mansker, andKally Silvey. They attend Fellowship of Grace Churchwhere Ryan plays acoustic guitar in the music ministry.
William P. Kenney,Scott T. Rupp,Commissioner Bill Kenneywas appointed to the MissouriPublic Service Commissionby Governor Jay Nixon onJanuary 9, 2013. On January24, 2013, he was confirmed bythe Missouri Senate to a six-yearterm.Scott T. Rupp was sworn inat the Missouri Public ServiceCommission in April of 2014.Previously he served two termsin the Missouri State Senatefrom 2006-2014, and two termsas a State Representative from2003-2006.CommissionerCommissionerCommissioner Kenney wasborn in San Francisco, Californiaand grew up in Southern California with his parents andeight siblings. He received an Associate of Arts Degreefrom Saddleback Junior College and attended ArizonaState University prior to graduating from the University ofNorthern Colorado with a Bachelor’s Degree in BusinessManagement.Before his career in publicservice, Commissioner Ruppfounded a college preparatory company, where heassisted parents of high school students in preparing theirchildren for college. Upon his election to the MissouriSenate, he sold his businesses and took a positionwith UMB Bank, where he served as vice president ofbusiness development.Commissioner Kenney was drafted as a quarterbackin the National Football League by the Miami Dolphinsin 1978. He went on to play professional football for 11years, 10 with the Kansas City Chiefs. Among his manyaccomplishments were becoming the National FootballLeague’s fourth quarterback to ever throw for 4,000yards in a single season, Pro Bowl 1983 and KansasCity Chiefs Most Valuable Player in 1983.Commissioner Rupp earned his Master of Sciencedegree in Energy and Sustainability through theUniversity of Denver, his MBA from LindenwoodUniversity, and his bachelor’s degree from the Universityof Missouri. Scott is a member of the 2017 graduatingclass of the National Renewable Energy Labs’ ExecutiveLeadership Program.Upon his retirement from football, CommissionerKenney became a licensed real estate broker. Heis president of Bill Kenney & Associates, a realestate brokerage and development company. He isalso president of Bill Kenney Homes, a residentialconstruction company.Commissioner Kenney was elected to the MissouriSenate in 1994 and served the citizens of easternJackson County until 2002. In 2001, CommissionerKenney was selected by Senate members to serve asthe Majority Floor leader, the first Republican to hold thisoffice in over 50 years.Commissioner Rupp is passionate about providinginformation to consumers about the energy industry inan easy to understand and straight forward manner. Hewrites blog posts and produces podcasts about currentevents in the energy industry, which can be found at hiswebsite SimplifyingEnergy.com. Commissioner Rupp isalso active on social media on the following platforms:Twitter: @Scott Rupp LinkedIn: ScottRupp1.In 1996, Commissioner Kenney was the Republicannominee for Lieutenant Governor. From January 2011until accepting his current position, CommissionerKenney was Chief of Staff for Missouri LieutenantGovernor Peter Kinder.In August of 2013, Commissioner Kenney wasappointed to the National Association of RegulatoryUtility Commissioners (NARUC) Committee on Gas.Commissioner Kenney is married to Sandra (Ehrlich)Kenney. They reside in Lee’s Summit and have fouradult children.PSC Annual Report 2020 9
Maida J. Coleman,CommissionerFormer Senator MaidaColeman was appointed tothe Missouri Public ServiceCommission in August 2015.In addition to her service onthe Public Service Commission,Commissioner Colemanis Chair of the NationalAssociation of RegulatoryUtility Commissioners (NARUC)Committee on Consumers and the Public Interest. Shealso serves on NARUC’s Board of Directors, BroadbandExpansion Task Force, and on the Telecommunicationsand Supplier and Workforce Diversity Committees.Commissioner Coleman is a member of NARUC and theU.S. Department of Energy’s Natural Gas InfrastructureModernization Partnership. In addition, CommissionerColeman is a member of the Critical Consumer IssuesForum Advisory Committee, the Center for Public UtilitiesAdvisory Council, and the Advisory Council for theElectric Power Research Institute’s Board of Directors.Commissioner Coleman regularly moderates andspeaks for numerous community and energy regulatoryevents. Commissioner Coleman also facilitated aworkshop for the United States Agency for InternationalDevelopment Ethiopia Energy Regulatory Partnership inAddis Ababa, Ethiopia and a Peer Review on EmergencyPreparedness and Public Consultation in Colombo, SriLanka. Commissioner Coleman is a guest columnist forthe St. Louis County Community News.10 PSC Annual Report 2020Prior to her appointment, Commissioner Colemanwas the Director of the Missouri Office of CommunityEngagement. She previously served as ExecutiveDirector of the Missouri Workforce Investment Boardat the Department of Economic Development, and in aleadership role at the Missouri Department of Labor.From 2001 until 2009, Commissioner Coleman servedas a State Representative and State Senator from St.Louis, becoming the first African-American woman instate history to serve as Senate Minority Leader.While in the Missouri Senate, Commissioner Colemansponsored the Hot Weather Law which prevents utilitiesfrom disconnecting cooling-related service for residentialcustomers during summer weather extremes. She alsosponsored legislation that became law to protect childrenfrom lead poisoning.Commissioner Coleman previously held managementlevel positions at the Missouri Secretary of State and theSt. Louis Housing Authority. She is a former member ofthe Board of Directors of Heat-Up/Cool-Down St. Louis.Commissioner Coleman has a B.A. in Journalism fromLincoln University in Jefferson City and was awardeda Doctor of Humane Letters Degree from Harris-StoweState University in St. Louis.
Jason R. Holsman,CommissionerCommissioner JasonHolsman was appointed tothe Missouri Public ServiceCommission on January13, 2020 by Governor MikeParson and was unanimouslyconfirmed by the Missouri StateSenate on January 16, 2020. Inaddition to his responsibilitiesat the Commission, he wasalso appointed to serve on theNational Association of Regulatory Utility CommissionersEnergy Resources and the Environment Committee.Prior to his appointment, Holsman was elected andserved nearly two terms as a Missouri State Senator tothe 7th District. While in the Senate, Holsman servedon numerous legislative committees, including theCommerce, Consumer Protection, Energy and theEnvironment Committee, the Education Committee,the General Laws Committee, the Transportation andInfrastructure Committee, and the Veterans’ Affairs andHealth Committee. He also served as Chairman for thePrescription Drug Transparency Interim Committee.Holsman was first elected to the Missouri House ofRepresentatives in 2006 and served three terms. Inthat chamber, he served as Chair of the Committee onRenewable Energy, as well as the Joint Committee onUrban Agriculture, in which he fought for environmentalawareness in Missouri. He also sponsored multiplepieces of legislation promoting a sustainable economythrough energy independence and food security. He alsoserved on the Joint Committee on Education, Utilitiesand International Trade and Business.Daniel Y. Hall,CommissionerCommissioner Daniel YvesHall was appointed to the Missouri Public Service Commission on September 27, 2013by Governor Jay Nixon, andunanimously confirmed by theMissouri State Senate in January 2014. On August 10, 2015,he was appointed Chairman byGovernor Nixon and served asChairman until September 14,2018.Commissioner Hall was an active member of theNational Association of Regulatory Utility Commissioners (NARUC), serving on its Board of
As Chairman of the Missouri Public Service Commission, it is my pleasure to submit the agency’s Annual Report for the fiscal year July 1, 2019 through June 30, 2020, as well as additional information for the calendar year 2020. The Commission’s work this year included the following:
112. Establishment of Commission for Conciliation, Mediation and Arbitration 113. Independence of Commission 114. Area of jurisdiction and offices of Commission 115. Functions of Commission 116. Governing body of Commission 117. Commissioners of Commission 118. Director of Commission 119. Acting director of Commission 120. Staff of Commission 121.
112. Establishment of Commission for Conciliation, Mediation and Arbitration 113. Independence of Commission 114. Area of jurisdiction and offices of Commission 115. Functions of Commission 116. Governing body of Commission 117. Commissioners of Commission 118. Director of Commission 119. Acting director of Commission 120. Staff of Commission 121.
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