Candidate Information Booklet For The Community .
Division of ProfessionsBureau of Education and TestingExamination Development Unit2601 Blair Stone RoadTallahassee, FL 32399-0791Phone: 850.487.1395 Fax: 850.922.6552Candidate Information Bookletfor theCommunity Association ManagersExaminationEffective August 11, 2020License Efficiently. Regulate Fairly.
Table of ContentsIntroduction . 2Testing Locations and Reservations . 2Making your Test Reservations . 2Telephone or Internet Reservations . 2The Examination . 3Content Outline . 3References . 5Pilot Testing . 6Test Taking Advice . 6Supplies . 7What to Bring . 7What not to Bring . 8Administrative Policies . 8Change and Cancellation Policies . 8Absence Policy. 8Admission to the Examination . 8Admission Procedures . 9Late Arrivals . 9Rules for the Examination . 9Apparel . 10Change of Address . 10Change or Correction of Name . 10Special Testing Accommodations. 10Scoring Information and Grade Notification . 11Scoring Procedures . 11Notification of Results . 11Examination Review and Fees . 11Review Session . 11Challenge Process . 12Reexamination Information . 12Remote Online Proctored Testing Information . 12Online Proctored Examination – Reviews and Challenges . 13Appendix . 14Points of Contact . 14Address Change Form. 15Common Abbreviations and Definitions . 16Statement of Nondiscriminatory PolicyThe Department of Business and Professional Regulation does not discriminate among candidates on the basis of age, sex, race, religion,national origin, handicap, or marital status.Please save this document for future reference.Visit our website n-information/1
IntroductionThis Candidate Information Booklet (CIB) is designed to introduce Computer Based Testing andprovide candidate information for this examination. The Department of Business and ProfessionalRegulation has retained the services of Pearson VUE to schedule, administer, score and report theresults for computer based testing. Pearson VUE is a leading provider of assessment services toregulatory agencies and national associations and offers licensing and credentialing support servicesto associations, state agencies, and private industry.Your examination(s) will be administered on an electronic testing system. The testing systemeliminates the use of paper, pencil and answer sheets. Candidates input their responses by enteringthe answer of their choice (A, B, C or D). Before you begin the examination, you will have anopportunity to go through a tutorial on the computer. The computer is very simple to operate; itshould only take you a few minutes to learn to use it. The screen features a variety of function buttonsto help candidates navigate through the examination. The function buttons are located in the sameposition throughout the test. Candidates can mark a question for review, move forward or backwardone question at a time, or move to a specific question.The summary screen, which can be accessed at any time during the examination, shows candidatesthe following: Number of questions answeredNumber of questions unanswered and/or skippedTime remaining for the examinationTesting Locations and ReservationsTo locate a Pearson VUE Test Center near you, as well as to check that site’s availability, use this linkto view the vendor website for more details: https://home.pearsonvue.com/fl/dbpr.Making your Test ReservationsCandidates that already know their candidate identification number are reminded that they do nothave to wait for a “Confirmation”/ “Authorization” letter to make their reservation. Candidates havetwo options when selecting a testing location. These are traditional test centers and remote onlineproctored. For detailed information regarding remote online proctoring, please review the sectiontitled, “Remote Online Proctored Testing Information”. You may receive two separate emails for testauthorization because the test center and online proctored testing are two separate systems. Pleaseonly schedule for the one method of delivery you prefer.Telephone or Internet ReservationsCall: 1.888.204.6230 and a Pearson VUE Customer Care Associate will help you to select aconvenient examination date and location and answer any question you may have. The best times tocall for a reservation are: Monday – Friday (8am – 11pm), Saturday (8am – 5pm), and Sunday (10am– 4pm). You may register as far in advance as you would like to test based on seat availability.However, it is strongly recommended you call at least five (5) business days before the examinationdate desired since reservations are made on a first-come, first-served basis.2
Candidates may register via the Internet. You may submit a request via the Internet to Pearson VUEwebsite at https://home.pearsonvue.com/ twenty-four (24) hours a day, seven (7) days a week,provided you include a credit card number, electronic check or voucher, and valid email address. Areservation confirmation will be returned to you via email. Examination reservations may becanceled or changed via the Internet.Please have the following information when you call to make an examination reservation: Your authorization noticeCandidate Identification number listed on your authorization noticeYour full name, address and a daytime telephone numberThe location of the test center you desireThe name of the examination you will be takingCredit card number, check, or voucherThe Community Association Manager examination consists of 100 multiple choice questions basedon entry level knowledge of state and federal laws pertaining to the operation and management ofcommunity associations, preparation of community association budgets, procedures for noticing andconducting community association meetings, insurance matters relating to community associations,management skills, and association maintenance.The ExaminationContent OutlineAll questions are weighted equally. The subject areas, the approximate proportion of examinationquestions in each subject area, and the subareas assigned to each subject area are as follows:financial reporting requirementsb. knowledge of differences betweentimeshare and other forms of regulatedproperty ownership4. Utilize the Fair Housing Act andAmericans with Disability Acta. knowledge of protected categoriesb. knowledge of familial status provisionsc. knowledge of physical handicapprovisionsd. knowledge of exemption options5. Utilize the Cooperative Act- Chapter 719,F.S. and F.A.C.a. knowledge of governing documentexistenceb. knowledge of rights, privileges, andobligations of the developerc. knowledge of transition requirementsI. Law (20%)1. Utilize the Not-for-Profit Corporate ActChapter 617, F.S.a. knowledge of the scope of authority of anot-for profit corporation2. Utilize the Condominium Act- Chapter718, F.S. and F.A.C.a. knowledge of ownership of andadditional alterations to commonelementsb. knowledge of governing documentexistencec. knowledge of disclosure requirementsd. knowledge of rights, privileges, andobligations of the unit owner3. Utilize the Florida Vacation Plan andTimesharing Act-Chapter 721, F.S.a. knowledge of record keeping and3
6. Utilize the Homeowners’ Association ActChapter 720, F.S. and F.A.C.7. Utilize Towing Statute- Chapter 715.07,F.S.8. Knowledge of Association’s Right ofAccess to Individual Unitsa. knowledge of governing documentexistenceb. knowledge of differences amongcommon elements, limited commonelements, common areas, andassociation propertyc. knowledge of cable televisionrequirements9. Utilize Lien Lawsa. knowledge of statutory anddocumentary assessment lien rightsb. knowledge of statutory anddocumentary construction lien rightsc. Community Association Management,Part VIII, Chapter 468, F.S. and Chapter61- 20, F.A.C.II. Procedure (25%)1. Notice Association and Board Meetingsa. knowledge of types of meetingsb. knowledge of requirements ofconducting a meeting (Associationmembership and special meetings, andmeetings of the Board)c. knowledge of proof of notice of meetingd. knowledge of agenda requirementse. knowledge of proxy requirementsf. knowledge of voting and abstainingfrom votingg. knowledge of minutes and recordsrequirementsh. knowledge of election process, recall,and filling vacancies upon resignationi. knowledge of quorum requirementsj. knowledge of scope of authority ofassociation officers and directorsk. knowledge of notice content, posting,delivery requirements for board andassociation members2. Facilitate Committee Operationsa. knowledge of creation of committeesb. knowledge of scope of authorityc. knowledge of notice, agenda, andproceduresd. knowledge of development andunderstanding of committee reportse. knowledge of search committeefunctions3. Knowledge of Voting Proceduresa. knowledge of governing documentexistenceb. knowledge of ballotingc. knowledge of developer rights andprivilegesd. knowledge of transition members’meetinge. knowledge of eligibility requirementsf. knowledge of voting certificatesIII. Budget (25%)1. Utilize Budget Proceduresa. knowledge of expenditure categoriesb. knowledge of funding the budgetc. knowledge of budget adoptionproceduresd. knowledge of reserve requirementse. knowledge of amending the budgetf. knowledge of surplus funds2. Budget for Reservesa. knowledge of governing documentexistenceb. knowledge of reserves, waiver, andtransfer procedures3. Assist in Annual Financial Reportinga. knowledge of reserve disclosuresb. knowledge of annual financial reportand financial statement requirements4. Knowledge of Control and Disbursementof Funds5. Utilize Reserve Fundsa. knowledge of record keepingb. knowledge of governing documentexistencec. knowledge of appropriate use6. Collect Assessmentsa. knowledge of time and due dates ofassessmentsb. knowledge of developer obligation forassessmentsc. knowledge of liability for assessmentsd. knowledge of association assessmentrecords4
e. knowledge of procedures for levyingassessmentsIV. Insurance (12%)1. Obtain and Fulfill Insurance Requirementsa. knowledge of association property andliability insuranceb. knowledge of unit owner property andliability insurancec. knowledge of limited liability andexclusionsd. knowledge of flood insurancee. knowledge of loss control proceduresf. knowledge of insurance policydeductiblesg. knowledge of governing documentsh. knowledge of Certificates of Insurancei. knowledge of handling insurance claimsj. knowledge of fidelity bondingk. knowledge of performance bondsl. knowledge of Florida WindstormUnderwriting Association2. Obtain Insurance Coverage on Officersand Directorsa. knowledge of liability insurancecoverage for officers and directorsb. knowledge of liability insuranceexclusions for officers and directorsV. Management/Maintenance (18%)8. Enforce Governing Documentsa. knowledge of rights and obligations oftenants/ownersb. knowledge of violations andenforcement proceduresc. knowledge of procedures for imposingfines, penalties, and feesd. knowledge of alternative disputeresolution9. Facilitate Agreements and Leasesa. knowledge of bidding requirementsb. knowledge of contract requirementsc. knowledge of governing documentexistence10. Repair and Maintain Propertya. knowledge of pool maintenancerequirementsb. knowledge of security guardrequirementsc. knowledge of pest control regulatoryrequirementsd. knowledge of elevator service andoperation requirementse. knowledge of property maintenancerequirementsReferencesCandidates may find the following resources helpful when studying for the Community AssociationLicensure examination.Florida Laws Chapter 399, Florida Statutes, ElevatorsChapter 468 Part VIII, Florida Statutes, Community Association Management (CAM)LawChapter 482, Florida Statutes, Pest ControlChapter 493, Part III, Florida Statutes, Private Security ServicesChapter 514, Florida Statutes, Public Swimming and Bathing FacilitiesChapter 607.0125, Florida Statutes, Florida Business Corporations ActChapter 617, Florida Statutes, Florida Not-For-Profit Corporations ActChapter 715.07, Florida Statutes, Vehicles or vessels parked on private property;towingChapter 718, Florida Statutes, Condominium ActChapter 719, Florida Statutes, Cooperative Act5
Chapter 720, Florida Statutes, Homeowners’ Association ActChapter 721, Florida Statutes, Florida Vacation Plan and Timeshare ActChapter 760, Part I, Florida Statutes, Florida Civil Rights ActChapter 760, Part II, Florida Statutes, Florida Fair Housing ActFlorida Statutes can be found on the Internet ode View%20Statutes&Submenu 1&Tab statutes.Florida Administrative Code Florida Administrative Code Chapter 61-20Florida Administrative Code Chapter 61E14-1Florida Administrative Code Chapter 61E14-2Florida Administrative Code Chapter 61E14-3Florida Administrative Code Chapter 61E14-4Florida Administrative Code can be found on the Internet at: https://www.flrules.org/Default.asp.Pilot TestingThe Examination may contain a small number of experimental or “pilot test” questions. The purposeof including pilot test questions within the examination is to expand and improve the bank ofquestions from which future examinations will be drawn. This is a common practice used by manynational and state examination programs and is a critical step in ensuring the continued reliability andvalidity of these examinations.In the event that pilot test questions are included within the examination, these questions will NOT becounted when computing scores. Additional time will be given for answering the pilot test questions.The time allowed for testing has been evaluated to ensure there is adequate time for completing testquestions and pilot questions.Pilot questions are NOT identified. If the pilot questions were identified, many of the candidateswould skip them, and the results would not be valid. The development of a good examination requiresaccurate candidate response information for the pilot questions.Test Taking AdviceThe advice offered here is presented primarily to help you demonstrate knowledge and maximizeyour chances of passing the examination. Read all instructions carefully.For best results, pace yourself by periodically checking your progress. This will allowyou to make any necessary adjustments.Be sure to record an answer for each question, even the items about which you are notcompletely sure. You can note the questions you wish to reconsider on the computertesting system and return to them later.Alert a Proctor or Test Center Manager to any problems that may occur during the6
examination. Do not wait until the examination is over to inform someone about aproblem.SuppliesIt is expressly understood by each candidate that the State of Florida, and/or the Department ofBusiness and Professional Regulation, and the Department’s staff hereby assume absolutely noliability of any nature whatsoever for any items of the candidate’s personal property which may havebeen bro
Part VIII, Chapter 468, F.S. and Chapter 61- 20, F.A.C. II. Procedure (25%) 1. Notice Association and Board Meetings a. knowledge of types of meetings b. knowledge of requirements of conducting a meeting (Association membership and special meetings, and meetings of the Board) c. knowledge of proof of notice of meeting
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