Advanced Leadership Employee Engagement CERTIFICATE
CERTIFICATE PROGRAMSManagement Development CertificatesAdvanced LeadershipEmployee EngagementFALL 2015Be the catalystthat motivates your team toheightened productivity andsurpass set goals!
Advanced Leadership CertificateThis program is designed to be the next step after completing the Emerging Leaders Certificate,for professionals with five or more years of management experience. Learn how to be a betterleader by critically evaluating information, making hard decisions and generating new ideas forinnovation. Identify your leadership strengths, develop new skills and enhance the effectivenessof your teams. Visit uwm.edu/sce-mgmt for full certificate and course details.Earn the certificate by completing five core programs and two electives in as little as 18 months(not to exceed three years). Courses can also be taken individually.Please note: There is a 95 enrollment fee to secure your spot in this certificate program.The fee also includes the opportunity to meet with a personal career coach to plan your nextdevelopment opportunity.COREThe Communication ProblemSolver - Tools and Techniquesfor LeadersBe more influential – making significantcontributions to help people and projectsmove ahead. Gain the skills to increase yourinterpersonal effectiveness up, down andacross your organization, as well as withcustomers and suppliers outside the company.Mon., Sept. 14, 8:30am-4pmInstructor: Dave MergesFee: 395 Early Bird: 345 (register by Aug. 31)CEUs: 0.7Program No. 5050-8183Essentials of LeadershipBuild a solid foundation for your high-levelleadership role by learning what true leadershave in common and how they create anengaged team that follows them passionately.Explore historical and current approaches toleadership in order to identify your strengthsand development opportunities.Tue.-Wed., Aug. 25-26, 8:30am-4pmInstructor: Dave MergesFee: 895 Early Bird: 845 (register by Aug. 11)CEUs: 1.4Program No. 5050-8204Creating and LeadingAccountable TeamsOur ability to connect to a group is arequirement for human survival. Behaviorin a group setting is driven by our fear ofseparation. Understand the six conditionsthat must exist for a highly functionalteam to succeed.Tue., Sept. 29, 8:30am-4pmInstructor: Eric CoryellFee: 395 Early Bird: 345 (register by Sept. 15)CEUs: 0.7Program No. 5050-8191uwm.edu/sce-mgmt 414-227-3219 allen3@uwm.edu
Finance forNonfinancials - AdvancedStrengthen your business acumen andmaster financial tools used in business today.Leave equipped to speak the language ofaccounting and finance with your colleaguesand evaluate alternatives that add to yourcompany’s success.Fri., Nov. 13, 8:30am-4pmInstructor: Kathleen S. Villars, MBAFee: 395 Early Bird: 345 (register by Oct. 30)CEUs: 0.7Program No. 5050-8163Innovation: LeadershipGame Changer(Formerly You Can Learn to be Creative)This course teaches the tools that creativeleaders need to drive innovation. It coversthe five stages of creativity; tools such asthe cause-and-effect diagram; Pareto chart;divergent and convergent processes forproblem definition for brainstorming andideation. The goal is to have the take-homecreativity toolkit that can be applied at yourcompany whatever its size.Fri., Oct. 23, 8:30am-4pmInstructors: Dan Steininger,BizStarts MilwaukeeFee: 395 Early Bird: 345 (register by Oct.9)CEUs: 0.7Program No. 5050-8195ELECTIVESCoaching for PeakLeadership PerformanceExperience coaching and being coached,while practicing the core needs of any team:having a purpose/vision and aligned passions.Return to work as a leader, ready to coachteam members.Wed.-Thu., Nov. 18-19, 8:30am-4pmInstructors: Eric Coryell, Patricia ClasonFee: 895 Early Bird: 845 (register by Nov. 4)CEUs: 1.4Program No. 5050-8158Decision MakingDecision making is one of the fundamentalresponsibilities of every leader. Effectivedecision making is predicated on the leaderusing a repeatable process. Such a processwill enable the leader to avoid the hidden trapsof decision making, determine the appropriateperson to make the decision and arrive ata business decision that implements thecompany strategies.Wed., Sept. 30, 8:30am-4pmInstructor: Dave MergesFee: 395 Early Bird: 345 (register by Sept. 16)CEUs: 0.7Program No. 5050-8159CUSTOMIZED TRAINING SOLUTIONS AVAILABLEAll of the Fall 2015 management development certificate programs canbe tailored to your company’s specific needs!Contact Rachelle Perotto at sce-customized@uwm.eduor 414-227-3243 to learn more.SCE Conveniently Located Downtown
“I’ve been able to apply this new knowledge to whereI am or where I’m possibly going in my career-path.The classes are well-designed and effectively run,most definitely worth my time and effort.“-- David England,Manitowoc Public WorksFundamentals ofOrganizational Developmentand Change ManagementReceive a thorough introduction to organizationaldevelopment – history, purpose, terminology,practices and the implementation of OD plans.Study the impact of organizational culture, andtake a look at various change managementmodels from different perspectives.Wed.-Thu., Oct., 14-15, 8:30am-4:30pmInstructor: Jon KauplaFee: 795 Early Bird: 745 (register by Sept. 30)CEUs: 1.4Program No. 7710-8233Managing Relationship Based TeamsIn a radically new global economy, it isimperative that everyone participate actively tocreate teams where relationships are created,managed and sustained regardless of wherethe team is located. Co-locating team membersisn’t always possible, but creating a relationshipbased team is not only possible, it’s essential.Thu.-Fri., Oct. 29-30, 8:30am-4pmInstructor: Sandra HoskinsFee: 895 Early Bird: 845 (register by Oct. 15)CEUs: 1.4Program No. 5050-8207Managing Today’sTechnical ProfessionalDiscover how to match management strategiesand techniques with the needs of a technicalworkforce. Technical professionals play a vitalrole in today’s business success. Managing thisgroup requires understanding what is criticalto them and using techniques to motivateoutstanding performance.Wed., Oct. 14, 8:30am-4pmInstructor: Alan PattersonFee: 395 Early Bird: 345 (register by Sept. 30)CEUs: 0.7Program No. 5050-8175Organizational DevelopmentPlan and ImplementationThis course includes a workplace-basedpracticum project. Your instructor will mentoryou through the process, provide feedback, andassess your successful completion of the project.You will be given both class time and extendedtime outside of the scheduled class time tocomplete the assignment.Wed.-Thu., Dec. 9-10, 8:30am-4:30pmInstructor: Mary KurerFee: 795 Early Bird: 745 (register by Nov. 25)CEUs: 1.4Program No. 7710-8230
Employee Engagement CertificateEmployee engagement is the relationship between an organization and its employees. An “engagedemployee” is one who is fully absorbed by and enthusiastic about their work and so takes positiveaction to further the organization’s reputation and is directly linked to organizational performance.Visit uwm.edu/sce-mgmt for full certificate and course details.Earn the certificate by completing four *core programs and three electives inas little as 18 months.*Additional courses offered in Spring 2016COREBusiness Coach ApproachEmployee engagement is one of the toughestissues facing today’s employers, as they struggleto maintain the talent and knowledge basenecessary for competing in the global market.Gain an understanding of the Business CoachApproach to managing in order to empoweremployees and create an environment of opencommunication and collaboration.Wed.-Thu., Dec. 2-3, 8:30am-4pmInstructor: Darcy LuomaFee: 895 Early Bird: 845 (register by Nov. 18)CEUs: 1.4Program No. 5050-8300Managing ChangeBusiness initiatives often miss their intendeddeadlines due to lack of commitment, motivation,understanding and communication. Learn torecognize the ways in which human dynamicsaffect business initiatives. See how unintendedoutcomes can occur when plans for success andstaff reactions to change are not aligned.Tue., Sept. 8, 8:30am-4pmInstructor: Julie JordanFee: 395 Early Bird: 345 (register by Aug. 25)CEUs: 0.7Program No. 5050-8181Overview of EmployeeEngagementStudies have shown that an employee’sattitude toward the job’s importance and thecompany had the greatest impact on loyalty andcustomer service than all other employee factorscombined. Learn strategies for shaping positiveattitudes and building a motivated, productiveand fulfilled team of employees.Thu., Oct. 15, 8:30am-4pmInstructor: Julie HenszeyFee: 395 Early Bird: 345 (register by Oct. 1)CEUs: 0.7Program No. 5050-8174
ELECTIVESImplementing On the JobTraining - The Total PackageThe total package provides results and makesyour learners productive in the most expeditiousway possible. If you are responsible for trainingnew employees and/or current ones, this courseis for you. Leave with a complete strategy toset up an effective on-the-job training programback at the office.Wed., Sept, 30, 8:30am-4:30pmInstructor: Rodney (Buck) HillestadFee: 395 Early Bird: 375 (register by Sept. 16)CEUs: 0.7Program No. 7710-8236Improve Your Culture, EngageYour WorkforceLearn how to define what culture means to theorganization and employee engagement, toverify if the actual company culture matchesthe desired culture, to define the top fiveculture issues and develop a plan to resolvethose issues, and create a plan for your owncompany to assess, refine and reframe cultureto a healthy state and increase employeeengagement.Wed., Oct. 21, 8:30am-4:30pmInstructor: Lori ZimmerFee: 395 Early Bird: 375 (register by Oct. 7)Program No. 7710-8461Influence Without AuthorityUnderstand the working dynamics of yourorganization: the nature of power and influence,your own personal sources and style ofinfluencing others, and how to leverage yourpower to get things done. The ability to exerciseinfluence without authority is one of the mostimportant skills an individual can master.Tue., Sept. 15, 8:30am-4pmInstructor: Julie HenszeyFee: 395 Early Bird: 345 (register by Sept. 1)CEUs: 0.7Program No. 5050-8177Relationship Intelligence:How to Improve YourTeam’s Communicationto Increase EffectivenessDoes your organization suffer from any ofthe team toxins: blaming, defensiveness,stonewalling or contempt? Get strategies forbuilding better communication skills to helpyou overcome barriers and get your team towork well together.Wed., Oct. 7, 8:30am-4pmInstructor: Tina HallisFee: 395 Early Bird: 345 (register by Sept. 23)CEUs: 0.7Program No. 5050-8301Resetting and RefuelingDiscover the strategies based on this bodyof research that now serve as building blocksfor restoring energy reserves and tacklingthe sources of stress. Whether we call itwellness, balance, stress reduction or overalllife satisfaction, our ability to flourish largelydepends on choices we make every day.Wed., Sept. 9, 8:30am-4pmInstructor: Julie HenszeyFee: 395 Early Bird: 345 (register by Aug. 26)CEUs: 0.7Program No. 5050-8180Strategies forSuccession PlanningLearn strategic principles of successionplanning, models to put in place, creation oftemplates for knowledge transfer, and keypractices in the successful succession planningof your organization’s staff and leadership.Tue., Nov. 10, 8:30am-4:30pmInstructor: Mary KurerFee: 395 Early Bird: 375 (register by Oct. 27)CEUs: 0.7Program No. 7710-8231uwm.edu/sce-mgmt 414-227-3219 allen3@uwm.edu
SATURDAYSEMINARSGet a taste of the Certificateprogram at SCE. Choose two,two-hour sessions and enjoya morning of stimulatingtopics and networking withother business professionals.Sat., Nov. 78am-12:15pmCareer Development StrategiesEveryone Communicates,Few ConnectNumbers Don’t Lie andOther Myths of BusinessThree Mistakes ofCustomer Service ProsTen Things You Need to doto be a Star PerformerHow to be an ExtraordinaryManager as an IntrovertStrengthfinder FYI(For Your Improvement)Science of SalesQualities and Characteristicsof Successful TeamsMANAGEMENT DEVELOPMENTCERTIFICATE PROGRAMSPassing the BatonAcross GenerationsIf you enjoyed the Saturday Seminar, consider pursuing a professional certificate inmanagement development. Certificates consist of noncredit, hands-on courses coveringuseful areas of leadership roles, and are a convenient and cost-effective way to growyour skillset and career.WHY CHOOSE SCE?UWM is Wisconsin’s premier public, urban university with a strong internationalreputation for excellence in education, you will receive: Instruction from local industry experts with real-world knowledge and advice Opportunities to network with like-minded professionals Convenient downtown location Amenities including course materials, meals and discounted parking
Management Developmentan SCE Business ProgramBE THE CATALYST FOR CHANGE!Management development certificate programsare comprised of exceptional courses taught byindustry experts. With relevantcurriculum and compact schedules,you’ll be able to apply newknowledge to your work and newvalue to your résumé immediately.Nonprofit OrganizationU.S. PostagePAIDSchool of Continuing Education161 W. Wisconsin Ave., Ste. 6000Milwaukee, WI 53203-2602!DON’T FORGET TO USE THESE CODES WHEN REGISTERINGYour Message Code:Your Keycode:WPDFRegister Today and Savewith Early Bird Pricing!See web for details. uwm.edu/sce-mgmtFor more information contactJan Allen at 414-227-3219or allen3@uwm.edu.Message Code: MY-05-15-BIn Partnership with UW-Extension.No Wisconsin tax dollars were used inweew the printing of this publication.uwm.edu/sce-mgmtMilwaukee, WIPermit No. 864MY-05-15-W
REGISTERuwm.edu/sce-registration800-222-3623 414-227-3200Mon.-Fri., 8am-5pm CSTLOCATIONPrograms will be held at the UWM Schoolof Continuing Education, 161 W. WisconsinAvenue. SCE is conveniently located indowntown Milwaukee.For the latest information on getting to andfrom SCE, visit uwm.edu/sce-directions.The webpage includes access to printablecolor PDFs of current maps, information aboutparking, public transportation informationand other details relevant to our location.Visit uwm.edu/sce-hotels for an abundanceof nearby lodging and entertainment options.PROGRAM CANCELLATIONS/REFUNDSA full refund is issued to program participantsif the School of Continuing Education cancelsa program for any reason. Participantwithdrawals made at least two weeks (14 days)prior to the start of a program can receive a100% refund. When a participant withdrawsless than two weeks prior to the program start,participants may have their fees transferredone time to any currently available program,otherwise participants will receive a refundminus a 20% administrative fee. For programswith a fee of 35 or less, no refund will begiven. Once a program has begun, refundsare no longer issued.“The instructors are amazing!I took away so much from classesand feel great about putting all thatknowledge to use!”-- Darius Tomczak
SAVE THE DATE!WOMEN LEADERS CONFERENCEMar. 25, 2016See details as they’re announced atuwm.edu/sce-womenleadersSCESKILL ENHANCEMENTOPPORTUNITIESBusiness & Managementuwm.edu/sce-businessBusiness Analysis uwm.edu/sce-baBusiness Process ed Traininguwm.edu/sce-customizedMarketing & Technologyuwm.edu/sce-marketingtechLanguages uwm.edu/sce-languagesManagement Developmentuwm.edu/sce-mgmtProject Management uwm.edu/sce-pmSmall Business Development Centeruwm.edu/sce-sbdc
Decision Making Decision making is one of the fundamental responsibilities of every leader. Effective decision making is predicated on the leader using a repeatable process. Such a process will enable the leader to avoid the hidden traps of decision making, determine the appropriate p
Employee Engagement network members were asked to refine employee engagement to 6 words. Perhaps this was the experience of an employee or the directions for an organization or manager. Over 120 members of the network authored their 6 word employee engagement story. Thank you to all the employee engagement network members for their
employee engagement around the globe. This e-book was created from a forum at the Employee Engagement Network. Join us today at www.employeeengagement.ning.com January 19, 2010 David Zinger is the founder and host of the expanding Employee Engagement Network. He is a global employee engagement expert and leader living in Winnipeg, Canada.
1. What is employee engagement? Employee engagement has been growing in prominence in recent years. Driven by mounting evidence of the link between employee engagement and positive outcomes, it has increasingly been seen as a priority for employers.1 There are a variety of de!nitions of employee engagement. Some see it as an attitude held by
means that more research on employee engagement needs to be done. Therefore, this study aims to explore employee engagement which are predicted to be affected by rewards, work environment and work-life balance. 2. Literature Review 2.1 Employee Engagement Employee engagement is one of the main problems that each organization tries to maintain among
of engagement, as opposed to focusing on “engagement for engagement’s sake.” Source: Corporate Leadership Council research. Engagement Drivers * Rational commitment to the job was not measured due to its similarity to rational commitment to the team, direct manager, and organization. CLC’s Employee Engagement Survey
force for consistent, positive change. Here you’ll learn about the core elements of a successful employee engagement program. The Essential Guide to Employee Engagement . The Essential Guide to Employee Engagement At DISH Network, employee surveys
Contents v The macro-view: a look at how the policy makers are getting involved with employee engagement 217 Conclusion 222 09 The future of employee engagement 223 Introduction 223 Predictions for the future of employee engagement 223 Views on the future of engagement from thought leaders 229 Summary 239 Conclusion 240 References 242 Further reading 248 Index 249
employee engagement. KNOW THE DIFFERENCE BETWEEN ENGAGEMENT STRATEGY AND ENGAGEMENT TACTICS. Don't skip right to the action. Make sure you take the time to plan a solid engagement strategy first. COLLECT EMPLOYEE FEEDBACK ANNUALLY . Why? Data becomes stale and employees have new feedback to give. Set up an annual survey process and stick to it.
