Modelling The Four-Hour Way - Association For Neuro .
May / June 2013Issue 32www.rapportmag.comTimFerrissModellingThe Four-Hour WayONLY AVAILABLE THROUGH ANLP MEMBERSHIP OR SUBSCRIPTION - GO TO: WWW.ANLP.ORG
RAPPORT "The Magazine for NLP Professionals"May / June 2013 - Issue 325CONTENTSAPPLICATIONS OF NLPBUSINESS ADVICE5 Basic NLP34 Book ReviewsPeople Power36 Business Development6 EducationCarry on Writing - Writer’s Block and NLPLeading the NLP Community by Example8 Health & Well-being38 CoachingSoul trader - Putting the heart back intoyour business 3: CourageNLP supports recovery from hysterectomy1642 Best Practice10 ANLP NewsWhere do you practice your NLP?12 LifestyleHow to turn down the (emotional) volume14 Business44 ResearchReading Quantitative Research Critically: Part 147 EndnoteAll Change!Using NLP to help peoplewith communication difficultiesNLP FOR PROFESSIONALS16 NLP Legends38Rich Liotta – ‘an NLP Geek of sorts’ – andmuch, much more4420 NLPThe impact of language: Part 324 NLPCommon language patterns overheard: Part 226 ANLP NewsHow do you use yours?28 NLPEmotions, Sensory Acuity and Papua, New Guinea32 Author InterviewModelling - The Four-Hour Way3220www.rapportmag.com
AUTHOR INTERVIEWRAPPORT - May / June 2013 [ 32ModellingThe Four-Hour WayIt’s about how to learnnew skills and behavioursfrom exemplars and howto teach them to otherpeople4-Hour Man, Tim Ferriss is an object of fascination for many NLPers. Likethe field of NLP itself, Ferriss – author of New York Times bestsellers The4-Hour Work Week, The 4-Hour Body and most recently The 4-Hour Chef –is all about modelling excellence. Judy Rees met him in London recently.Is Tim Ferriss the best modeller in the world?That was the question posed on an online NLP forum justbefore I was due to interview him. The discussion involvedplenty of controversy, as discussion of Ferriss often does. Heattracts passionate fans – typically, people who have used hisideas to transform their lives by breaking free from the nineto five routine, or to transform their bodies by losing fat andgaining fitness.But he attracts plenty of criticism too: he’s been accusedof making unverifiable claims, misleading his readers, cuttingcorners for quick fixes, bullying, and of being self-absorbed, antisocial and ruthless.Sounds a bit like NLP itself, perhaps?While at first glance his latest book, The 4-Hour Chef, mightlook like a cookbook, it’s not, he insists. Instead, it’s a guide tomodelling. It’s about how to learn new skills and behavioursfrom exemplars, and how to teach them to other people.Learning to cook is just the example, the content. The real meatis in the process.Again, sounds a bit like NLP.But it turns out that Ferriss’s only exposure to NLP was readingTony Robbins’ Unlimited Power in high school. It clearly had animpact: ‘It really introduced me, or reinforced my interest, inmodelling, in finding out how to learn to emulate and modelexcellence,’ Ferriss said.It was a few years before his modelling career took off. Butsince then, his interest in excellence has produced astonishingresults – including a world championship in kickboxing anda world record in tango dancing. But rather than using NLPapproaches, he says his modelling method is all about removingthings rather than adding them, and seeking out the 20 per centthat makes the most difference.‘Whenever I lack clarity the first thing I do is massive housecleaning, both literally and mentally, removing as much aspossible,’ 35-year-old Ferriss explained.‘I think that when we seek to fix a problem the first impulseis to find a solution by adding, and I think that addition oftencompounds our problems, or at least it gives us more to manage.So whether it’s looking at learning a language, playing a sport,learning tango, improving a start-up, I always first ask, “Whatare the 20 per cent of activities or people or services that areproducing 80 per cent of the results that we want, and what canwe remove to reduce the noise and increase the signal or thethings that we actually care about?” And that’s my first step.‘You can apply it to relationships as well, or emotionalmanagement, self management. What are the 20 per cent ofpeople and activities that are producing 80 per cent or more ofthe negative emotional states that I have? And what should my“not to do” list be? What should my elimination list be?’It all seems to make sense when it comes to cooking. Becauseconsidered closely, the act of ‘cooking’ itself is perhaps 20 percent of the work involved in providing a meal at home.Ferriss explained: ‘If you try to learn to cook, and you viewcooking as one skill, you’re setting yourself up to fail and quit,because in fact you’re adopting four or five new behaviours.‘You get excited because you find a recipe that looks great.You go to the grocery store – because you clearly don’t havegroceries in your house because you don’t cook. And it takes youan hour just to figure out where everything is and get out of thegrocery store. And that’s if you’re lucky! So that’s strike numberone. Then you get home and you have to prepare all that stuff.You don’t know how to prepare things. Strike number two. Thenyou have to cook. Obviously. Which is what you wanted to do,fine. Then you have to clean up.‘If you can instead teach people how to cook, let’s just saywithout any prep, without any clean up, without any groceryshopping, then they can add those once they’re comfortable withcooking. It’s very easy to do, you could use a delivery service forthe groceries, or you could actually cook in a restaurant, take aclass, not doing the shopping or the prep yourself, focus on thecooking and then you could use disposable plates for the first fiveto six sessions.‘That five-session mark is very important, at least based onresearch that’s been done by Nike Plus of their millions of users.They’ve noticed that the logging of data and the running itselfbecomes a habit after five sessions.‘And lead with the fun stuff. Early wins are extremelyimportant in any skill. Giving students a feeling of confidenceand a sense of excitement from the very outset is extremelyimportant.’So far, so straightforward. But going back a few stages,how does he get started? How does he choose whichexemplars to model?He said, ‘I look for anomalies, meaning people who areexceptionally good at a given skill, ideally who shouldn’t be –those who have exceptional skill without the typical attributes.‘So for example in ultra running, Scott Jerk has won theWestern States 100, a 100-mile race at high altitude, seven times.He’s a monster – in all the best ways. But he’s also built like aspider, six feet two or three and 140 pounds. He’s built perfectlyfor his sport. I would reach out to someone like Scott Jerk, orlet’s say, a silver medallist in a sport from several Olympics ago,
33 ] May / June 2013 - RAPPORTbecause they’re typically very easy to reach compared to peoplein the limelight now, and I would ask them, “Who’s good at thiswho shouldn’t be?” And I would get answers like “Dave Goggins”.‘Dave Goggins is, last I checked, about 250 pounds, a very bigguy and he runs 100-mile races. And that implies to me that heis compensating for a lack of attributes with a particular trainingmethod or mindset.‘Once I find an anomaly like that I will typically interview themif I can, and that doesn’t require being a published author. Youcan just do it like you’re doing it with me right now, freelance.Write an article. Do a Q and A. Pay for a Skype session. It’s notthat difficult.‘And I will ask them a series of questions related to theirtraining and training elsewhere. So in addition to asking abouttheir own methods, I’ll ask, “Who are the most controversialtrainers in ultra running? Why are they controversial? What do youthink about them? What are their results? Have they replicatedtheir results? Have they reported their methods anywhere?” And ifI find someone like a Dave Goggins I will immediately look to seeif they have taught other people to do what they do.‘Then I’ll try to distil that method into one or two pages.‘And then I test it myself. And getting to the 20 per cent orless that I teach my readers requires me to use myself as a humanguinea pig, and that requires pretty extensive field testing. Andat that point I will identify the things which have worked forother people, worked for me consistently, that are ideally safe andminimise injury, and then I’ll test that with a small sample size ofreaders, say ten or 20 people, male and female, of different ages.‘And then, only then, I put it in something like The 4-Hour Chefor The 4-Hour Body.’It’s not all fun: Ferriss on writing‘I find writing really hard – I still find writing really hard,’Ferriss explained. ‘I actually vowed myself after my senioryear in college that I would never write anything longerthan an email ever again.‘I find writing very challenging because I am aperfectionist. Kurt Vonnegut, who’s one of my favouritewriters of all time, has said that there are two types of writers.‘A swooper is someone who can spit out a first draftthat’s not very good, but do it quickly and then come backand revise it and revise it. Which is usually the advice you getwhen you are writing – just vomit out your first draft andthen go back and revise and revise and revise.‘I can’t do that. That’s because I fall into this othercategory of writer which has to get each sentence or eachparagraph right before moving on to the next, which is avery painful way to write. It’s super painful. I’ve tried to forcemyself to become one of these fast first draft people andI just am not really capable of doing it. I’ve become better.But I’ve always found writing difficult. Doesn’t mean it’s notworthwhile, but I find it difficult.‘Why wouldn’t I teach myself to become a swooper?Because I get good results doing it the way I do it. And I’vetried to write as a swooper and the results have not beenas good. So the way I view it is that pain is the price I pay forthe type of book I want to write. And I’m ok with that.‘Of course, every time I decide I want to write a bookI forget how painful it was last time. Sort of like childbirth,I guess.’AUTHOR INTERVIEWFerriss’s metaphor for modellingI seized the opportunity to ask Ferriss some Clean Languagequestions. And, sure enough, his metaphor for modellingproduced some surprising insights.‘I think modelling is like drawing animals in a zoo,’ he said.‘Watching animals move and behave and trying to capturethat, in snapshots. Looking at something people have all seenbefore and seeing something different.‘You really have to have a blank slate to start with. Youcan’t come into it with preconceived notions of what a lionshould do. You have to come into it to capture what you seeand not necessarily filter it or interpret it or skew it before youput it down. You have to assume that what you think youknow could be wrong.‘You need to do a lot of drawing. The way you get goodat drawing is by doing a lot of drawing. That’s why artists willvery often use – at least, sketch artists, also animators – willuse erasable light blue pencils, and then they’ll go over thesketches they like later with ink or darker pencil or somethinglike that. Most of the things I capture when I’m studyingsomeone end up getting thrown out.‘I’m drawing not because I want to sell my work; I’mdrawing for the enjoyment of the process of capturingsomething.‘And I’ll take that reality that I’ve captured and try to turnit into something fictional. I’m going to ask, “What if a lionwere riding a horse? What if a person were 1,000 feet tallinstead of six feet tall?” Asking a lot of “What if” questions isvery important.‘I find the entire thing fascinating. When outcomes areuncertain, if some facet of the process isn’t enjoyable why thehell would you invest your time in it to start with?‘Even something that’s painful I think can be enjoyable,like going to the gym, getting stronger, I find hugelyenjoyable. Do I enjoy puking in a bucket after a really intenselactic acid workout? Not particularly. But do I enjoy theknowing that I am becoming stronger, each time I plan itproperly and time it properly and come in and know that I’mable to do that much more? Absolutely.’The 4-Hour Chef by Tim Ferriss is published by Amazon Publishing. Judy Rees blogs about minds, metaphor and Clean Language at www.xraylistening.com
ANLP NEWSRAPPORT - May / June 2013 [ 10Members Only DownloadsDid you know, as a member of ANLP, you have access to downloadable resources thatare only accessible to members. Remember that these resources are for your exclusiveuse and form part of the features and benefits of your ANLP membership.Downloads you can access include:Member LogosBusiness FormTemplatesUse your Member logo as a marketing tool on your website andpromotional materials, to demonstrate you are a responsiblepractitioner, who belongs to their Professional Body.Complimentary ANLP PublicationsDid you know all ANLP members have access to the current PDF issues of Acuity andCurrent Research in NLP.Acuity Volume 3 (published in October 2012) PDF is now available to download andincludes the articles in the table below.ANLP members can also buy discounted printed copies of Acuity and CurrentResearch in NLP, saving 10 per issue on the retail price – worthwhile additions to anydiscerning NLP Library! You will have to log in as a member to access the discountedversions – after all, we do want to reserve these offers for members only!Acuity (Online) ISSN 2045-5402Enhancing and AdvancingNeuro LinguisticProgrammingAcuity (Print) ISSN 2045-5399Acuity (Print) ISSN 2045-5399Enhancing and AdvanCurrentResearch inISSN 2047-1351(Print)Enhancing and AdvancingcingNeuro LinguisticProgrammingNeuro LinguisticProgrammingVOL. 1Proceedings of 2008Edited by Paul ToseyA New Anthology of Shared Findingsand LearningsPublished by theANLPCurrentResearch inA New Anthology of Shared Findingsand LearningsPublished by theANLPConferenceVOL. 2Proceedings of 2010Edited by Paul ToseyConferenceA New Anthology of Shared Findingsand LearningsPublished by theANLPNovember 2010November 2011October 2012Vol. 1 / NO. 1Vol. 2Vol. 3ISBN 1-84469-019-9Articles included in issue 3 of AcuityArticleAuthorREPROCess: Modelling AttentionJames Lawley & Penny TompkinsNLP & Negative EmotionsL . Michael HallNLP, Philosophy and ScienceJoe ChealFreeways to DesireGareth EvansDeities, Demigods and HeroesLucas DerksRe-examination of the structureof the TOTETim LyonsMeta-Programs and coachingAngus McLeodSuccessful Irish Female Leaders:Developing a Model of ExcellenceCarina FurlongWe are often asked if we have anytemplates that members can use as astarting point when developing their ownbusiness.Some of our more experiencedmembers have kindly given us permissionto share their contracts and pre-screeninginformation in word document form, sothat you can download these and tailorthem to your own requirements.Please note that these are genericdocuments for guidance only and we dorecommend you seek independent legaladvice when drafting contracts, to ensurethey meet your specific requirements.Rapport articleson Basic NLPMembers have expressed aninterest in being able to accesssome of the more basic Rapportarticles, so they have additionalresources to share with potentialclients or students. Members candownload these here.Log in as a member and visithttp://www.anlp.org/membersonly-downloads for moreinformation and to access all thedownloads available.For a list of NLPPractice Groupsgo to: www.anlp.org/nlp-practicegroups and for theANLP online diarygo to: www.anlp.org/diary.php?q
NLPRAPPORT - May / June 2013 [ 28Emotions, Sensory Acuityand Papua, New GuineaBy Joseph O’ConnorBJoseph O'Connorear with me, the strange trio in this title areconnected, as you will see below.The heart of NLP is modelling, and thebasis of modelling is pattern recognition.How do you recognise patterns? By payingattention. Sensory acuity has always been at theheart of NLP, from the beginning when John Grinder,Richard Bandler and Robert Dilts got curious andEmotions are at the heart of ourhumanity, they move us, literallyand metaphoricallystarted paying attention to something that was soobvious that everyone seemed to take it for granted –eye movements. They did not take them for granted,and so opened a whole new study.Emotions also seem so obvious as not to meritfurther thought. And emotions are at the heart of ourhumanity, they move us, literally and metaphorically.They guide our decisions, and intense emotions willpush us into actions that we sometimes regret andsometimes rejoice. We talk a lot of emotional states inNLP, but what is an emotion exactly?We have answers from both neuroscience andpsychological research. Neuroscience can track whathappens in the brain before we become aware ofan emotion. Emotional impulses start in the brain,triggered by different events. When we becomeaware of the emotion, we can if we wish, have somecontrol over what we do.What of the emotions we are aware of, and arethey different from feelings? Paul Ekman’s work onemotions provides some answers that have yet topercolate into NLP, but have great value for us. Ekmanwas named as one of the 100 most influential peoplein Time magazine in 2009 for his work in psychology.He started his research in 1965 into emotion – wereexpressions of emotion universal or did they vary byculture? At that point no one knew. He consulted withGregory Bateson, Margaret Mead and Edward Hallamong others, all of whom believed that emotionalexpressions and gestures were socially learned andvaried by culture. It was an important research studyand Ekman himself thought at the time that they wereright. However, his initial studies strongly suggestedcertain emotional expressions were universal.The display rules – in other words what is sociallyacceptable to show in public – in families and cultureswere different, but the expressions were constant.But there was one important doubt. With cinemaand TV so widespread, perhaps people learnedemotional expressions from those media. Ekman hadto find a culture that had no films or TV. There aresuch Stone Age cultures in Papua, New Guinea whichhad no written language either. It was there thatEkman went to study to prove the thesis one way orthe other. He devised a clever experiment, showing
29 ] May / June 2013 - RAPPORTa picture of an emotional expression to the peopleand giving them a choice of story that described thesituation, for example, a child has died (sadness), afriend has come (happiness), you are threatened bya wild animal (fear), etc. and asked them to pick thestory that fitted the expression he gave them (if any).The result was clear. There are seven universalemotions that are the same for every human being.These seem to be programmed in by evolution andthe facial expressions are the same in every culture.Before reading on, you may like to take a guess at theseven.(Answer at the bottom of page 30.*)This was remarkable work and opened up ahuge area for research into emotions and emotionalexpression. What is also interesting is that we cannotcontrol these expressions, sometimes they flashacross the face in about a twenty-fifth of a secondand are called micro expressions. You can learn toNLPsee these but obviously it takes training. They are aclear indication of emotion that cannot be hidden.Those readers who have seen the Fox TV series ‘Lieto Me’ will be familiar with these ideas, as Paul Ekmanwas the scientific adviser in the series and the maincharacter in the series played by Tim Roth is supposedto have done similar research to the real research thatEkman did.Studying this work on emotions is not onlyfascinating, but also very useful for NLP.So, what are the implications for NLP?First, we can now make definite calibrations ofemotional states. We still describe them in sensorybased language, but we can be sure of the meaning.For example, when a person has the inner corner ofthe eyebrows raised, the eyelids are loose and thelip corners are pulled down, the person is sad (orfaking sadness). It is actually very hard to accurately
NLPRAPPORT - May / June 2013 [ 30Neuroscience can trackwhat happens in the brainbefore we become aware ofan emotionfake emotions, as many of the muscles that move theface into emotional expressions are not readily underconscious control (try raising the inner corner of youreyebrows voluntarily, most people cannot do it). Soyou can be fairly confident that the person is sad, andcan ask questions about that if it is appropriate. Also,with this knowledge, we can also see when peopleare only faking emotions. This has implications forlie detection.Second, we can accurately calibrate emotions. Weoften ask clients to, ‘think of a time when.’ they felt aparticular emotion. We can see the facial expressionand know whether the person is indeed feeling thatemotion, if we know the reliable expression of thatemotion. The signs may be subtle, but they are there.Third, if we have enough sensory acuity, we willbe able to pick up micro expressions in others, (thistakes training but it is possible). This opens the worldof emotions, we see so much more, we see emotionseverywhere, just like when we first learned about eyeaccessing cues, suddenly they were everywhere. Ofcourse, they always have been there – and so haveemotions, only now we see them.Fourth, it helps us manage our own emotions bybecoming familiar with the feelings and expressionsthat we make when we are emotional. We canfeel emotions simply by making the right facialexpressions. This is most important for happiness,and the facial signal for happiness, of course, is asmile. But there are many different types of smile, forexample, the resigned smile, the polite smile, as wellas the genuine enjoyment smile. All smiles involvethe lip corners pulled up towards the forehead, whichif it is strong, will make crow’s feet around the eyes.However, the smile that shows genuine enjoyment(the Duchenne smile), always involves the musclearound the eyes tightening, reducing the areabetween the eyebrow and the top of the eye. This isnot so easy to see, but it is the only way to tell a realsmile. It is also not at all easy to do consciously, whichmay explain why people who are told to smile if theywant to feel better, often don’t feel better, becausethey cannot make a genuine smile.And if we do become good observers of humanemotions, not only will we be better communicatorsand negotiators, we will also be more sensitive inrelationships. It is important to say that while you mayobserve an emotion, you cannot tell why the personis feeling as they are. You do not know what theemotion is about. It may be about you, themselves,the situation, an unrelated memory. Jumping toconclusions about this gives trouble.Knowledge brings responsibility. You do not havepermission to invade someone’s emotional life withquestions because you see their emotions. (In thesame way just because you see an eye accessing cue,you don’t immediately jump up and say, ‘you sawa picture just then, tell me about it!’) If you see anemotion such as sadness or anger, the person may betrying to hide it, or keeping silent about it for a goodreason. However, if you know it is there, you may beable to manage the relationship a great deal better.It all starts with sensory acuity. Emotions area fascinating field to explore, and you do not haveto go to New Guinea, everything is right in front ofyour eyes.*The seven universal emotions are: happiness, anger,sadness, fear, disgust, contempt and surprise.Joseph O’Connor is an executive coach, and bestselling author in NLP, whose books have sold over half a million copies in 30 languages. He also runs Paul Ekmanapproved programmes on Emotional Competence and Detecting Deception through Lambent UK, see www.lambent.com/paul-ekman-trainings
Endnote47 ] May / June 2013 - RAPPORTUsing NLP to help peoplewith communication difficultiesBy Dr Hiten VyasThe use of NLP can assist peoplegreatly in unravelling exactly whatthought patterns and unhelpfulbeliefs are contributing to communicationproblems they may be having andhelp to instil new ways of thinkingand empowering beliefs for improvedcommunication.Underlying communication problemssuch as stammering are a number ofcognitive elements including thoughtsand beliefs that contribute to thechallenges a person has in expressinghimself/herself effectively in professionaland personal settings. As the personcontinues to struggle to communicate,thinking patterns repeat, perpetuateand layer upon each other and beliefsbecome solidified. The person has nowlearnt how to create states of anxiety,fear and helplessness about how theycommunicate in response to outsidestimuli and internal thoughts and ideasthey have about themselves.NLP offers a useful set of tools to dealwith the internal problems being facedby a person experiencing difficulties incommunicating. Just allowing the personto consider that major aspects of theircommunication problems have beenlearnt, which result in unhelpful statesbeing created through habit, can lead toIt can help a personunravel the negativeframes they have createdabout themselvesa major ‘aha’ moment. It brings hope thatthe person can unlearn the habit and learnto create another reaction instead. Workon VAK strategies is very is helpful in thisparticular area.It’s useful to remember thatcommunication problems usually impactthe very core of a person’s self-identityand govern the type of experiences theperson will have in their daily life. Hence,assisting a person to change what theybelieve about themselves at the identitylevel will form the strongest basis forchange. It will help in allowing the personto begin to become unstuck, from theself-image they have created aboutthemselves and look at developing a newone, which is more resourceful.Often underlying the current selfimage with regards to communication isa number of unconscious thoughts andbeliefs that have been developed throughthe person’s life experiences. The branchof NLP known as Neuro-Semantics andspecifically the area of Meta-States asformalised by Dr L. Michael Hall and DrBobby Bodenhamer, can be extremelyuseful in this regard. First, it can helpa person unravel the negative framesthey have created about themselves,their ability to communicate and aboutother people, and access and applyresource states to the problems they areexperiencing. The Drop Down ThroughPattern is very useful for doing this.A person struggling withcommunication may have spent anumber of years trying to resist thecommunication behaviours he/she hasbeen creating and may even hate thebehaviours he/she is producing. In thiscase, NLP can be used to create statesof acceptance and welcoming what theperson is experiencing and using thisacceptance as a sense of empowermentto still be able to communicateeffectively, despite experiencing somedifficulties. Alternatively, NLP can be usedto create a level objective dissociationfrom the behaviours so that the personis able to identify other resources, whichpreviously were not apparent.Future pacing is a key component ofNLP change work and is critical for peoplewho are experiencing communicationchallenges. It will allow a person to bein resourceful states and see themselvescommunicating effectively at firstthrough their imagination, which willhelp in forming a strong anchor for whenthey go into the real world and changethe way they communicate.Dr Hiten Vyas is a Life Coach and NLP Master Practitioner specialising in helping people overcome anxieties and low self-confidenceassociated with communication. You can find out more at http://hitenvyas.com and he can be contacted on 07903 013779.
R A P P O RTR A P P O RTThe MagazinAUTUMN 2011essionalse for NLP Profag.cowww.rapportmmJamesCaan/ Issue 25The Magazine fors andPassion, Value esssinIntegrity in BuBusinetossSUM MER 2012 / Issue28ww w.rapportmag.cUsing NLPupsFacilitate GroR A P P O RTR A P P O RTThe Magazine for NLP ProfessionalsTeam NLPWINTER 2011/2012 / Issue 26Greater thanthe SumPartsInnovationsof itsin NLPReframingthe FrameThe storyabout the bookShelle RoseNLP Professionals CharQuveeentThe Magazine forTheAdapting NLPto use withYoung Peoplewww.rappor tmag.c27SPRIN G 2012 / IssueDEBATE p28cesof ConferenThe RelevanceCharlesFaulkneromof LAB ProfileRichardLeeAVAILABLEwww.rappor tmag.comBringingout thebestArtGiserin tomorrow'sPremiershipplayersThe Art ofEnergetic NLPCherieLunghiPersevering to makedreams a realityE SOLDLife Lessonsof a ProfessionalFootballerNo suchthing asfailure?New Year'sResolutionsBusinessOnly feedbackMake 2012 GoldenChange the words,change the outcomes,with horsesTSSA(Stress and Tests?)DEBATE p28To touch or not to touch.The Language of ResearchAVAILABLE BY SUBSCRIPTION 4.75 WHERE SOLDrketingSocial Media Mafor real peopleRegular columns include:s withBeating Exam StresNLPNLP, Education, Business, Trainingsand Workshops, Health, Interviews,Debate, News, Book Reviews,Professional Support and more.DEBATE p28ple Through NLP.Inspiring Young PeoComesFREEwith ANLPmembershipomWHERION 4.75BY SUBSCRIPTA JourneyBeyond NLP?There’s no failureonly feedback.NLP ProfessionalsSOLDIPTION 4.75 WHEREAVAILABLE BY SUBSCRDecisionmakingExploringthe neurosciencebehind setting yo and magicur intentDEBATE p34How would you like your NLP.Isn't it all inthe feelings?ENJOYEDREADING?AVAILABLE BY SUBSCRIPTION 4.75 WHERE SOLDSubscribe nowto recieve futureissueswww.anlp.orgTo subscribe visit www.anlp.org or call 020 3051 6740
The Four-Hour Way 4-Hour Man, Tim Ferriss is an object of fascination for many NLPers. Like the field of NLP itself, Ferriss – author of New York Times bestsellers The 4-Hour Work Week, The 4-Hour Body and most recently The 4-Hour Chef – is all about modelling excellence. Judy Rees m
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Dr. Sunita Bharatwal** Dr. Pawan Garga*** Abstract Customer satisfaction is derived from thè functionalities and values, a product or Service can provide. The current study aims to segregate thè dimensions of ordine Service quality and gather insights on its impact on web shopping. The trends of purchases have
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