TallyGenicom 6800 Series Printers Administrator’s Manual

TallyGenicom 6800 Series PrintersAdministrator’s Manual

READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTERSoftware License AgreementDisclaimer of Warranties and Limitation of RemediesCAREFULLY READ THE FOLLOWING TERMS ANDCONDITIONS BEFORE USING THIS PRINTER. USING THISPRINTER INDICATES YOUR ACCEPTANCE OF THESETERMS AND CONDITIONS. IF YOU DO NOT AGREE TOTHESE TERMS AND CONDITIONS, PROMPTLY RETURNTHE PRINTER AND ALL ACCOMPANYING HARDWAREAND WRITTEN MATERIALS TO THE PLACE YOUOBTAINED THEM, AND YOUR MONEY WILL BEREFUNDED.1.THE PARTIES AGREE THAT ALL OTHERWARRANTIES, EXPRESS OR IMPLIED, INCLUDINGWARRANTIES OF FITNESS FOR A PARTICULARPURPOSE AND MERCHANTABILITY ARE EXCLUDED.TallyGenicom does not warrant that the functionscontained in the Software will meet your requirements orthat the operation of the Software will be uninterrupted orerror free. TallyGenicom reserves the right to makechanges and/or improvements in the Software withoutnotice at any time.2.To protect the proprietary rights of TallyGenicom,you agree to maintain the Software Product andother proprietary information concerning thetypefaces in strict confidence.IN NO EVENT WILL TALLYGENICOM BE LIABLE FORLOST PROFITS, LOST DATA, BUSINESSINTERRUPTIONS, OR ANY OTHER DIRECT,INDIRECT, INCIDENTAL OR CONSEQUENTIALDAMAGES ARISING OUT OF THE USE OF ORINABILITY TO USE THIS PRODUCT, EVEN IFTALLYGENICOM HAS BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES, OR ANYDAMAGES CAUSED BY THE ABUSE ORMANIPULATION OF THE SOFTWARE. SOME STATESDO NOT ALLOW THE EXCLUSION OR LIMITATION OFLIABILITY FOR CONSEQUENTIAL OR INCIDENTALDAMAGES, SO THE ABOVE LIMITATION MAY NOTAPPLY TO YOU.3.b.You agree not to duplicate or copy the SoftwareProduct.TallyGenicom will not be liable for any loss or damagecaused by delay in furnishing a Software Product or anyother performance under this Agreement.4.c.You shall not sublicense, sell, lease, or otherwisetransfer all or any portion of the Software Productseparate from the printer, without the prior writtenconsent of TallyGenicom.d.You may not modify or prepare derivative works ofthe Software Product.Our entire liability and your exclusive remedies for ourliability of any kind (including liability for negligenceexcept liability for personal injury caused solely by ournegligence) for the Software Product covered by thisAgreement and all other performance or nonperformanceby us under or related to this Agreement are limited to theremedies specified by this Agreement.e.You may not transmit the Software Product over anetwork, by telephone, or electronically using anymeans; or reverse engineer, decompile ordisassemble the Software.5.California law governs this Agreement.Definitions.“Software” shall mean the digitally encoded, machine-readabledata and program. The term “Software Product” includes theSoftware resident in the printer and its documentation. TheSoftware Product is licensed (not sold) to you, andTallyGenicom. either owns or licenses from other vendors whoown, all copyright, trade secret, patent and other proprietaryrights in the Software Product.License.1.2.Authorized Use. You agree to accept a non-exclusivelicense to use the Software resident in the printer solelyfor your own customary business or personal purposes.Restrictions.a.f.3.You agree to keep confidential and use your bestefforts to prevent and protect the contents of theSoftware Product from unauthorized disclosure oruse.Transfer. You may transfer the Software Product with theprinter, but only if the recipient agrees to accept theterms and conditions of this Agreement. Your license isautomatically terminated if you transfer the SoftwareProduct and printer.Limited Software Product WarrantyTallyGenicom warrants that for ninety (90) days after delivery,the Software will perform in accordance with specificationspublished by TallyGenicom. TallyGenicom does not warrantthat the Software is free from all bugs, errors and omissions.RemedyYour exclusive remedy and the sole liability of TallyGenicom inconnection with the Software is replacement of defectivesoftware with a copy of the same version and revision level.Termination of License AgreementThis License shall continue until terminated. This license maybe terminated by agreement between you and TallyGenicomor by TallyGenicom. If you fail to comply with the terms of thisLicense and such failure is not corrected within thirty (30) daysafter notice. When this License is terminated, you shall returnto the place you obtained them, the printer and all copies of theSoftware and documentation.U.S. Government Restricted RightsUse, duplication or disclosure by the Government is subject torestrictions as set forth in the Rights in Technical Data andComputer Software clause at FAR 242.227-7013, subdivision(b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Furtheruse, duplication or disclosure is subject to restrictionsapplicable to restricted rights software as set forth in FAR52.227-19 (c) (2).Acknowledgement of Terms and ConditionsYOU ACKNOWLEDGE THAT YOU HAVE READ THISAGREEMENT, UNDERSTAND IT, AND AGREE TO BEBOUND BY ITS TERMS AND CONDITIONS. NEITHERPARTY SHALL BE BOUND BY ANY STATEMENT ORREPRESENTATION NOT CONTAINED IN THISAGREEMENT. NO CHANGE IN THIS AGREEMENT ISEFFECTIVE UNLESS WRITTEN AND SIGNED BYPROPERLY AUTHORIZED REPRESENTATIVES OF EACHPARTY. BY USING THIS PRINTER, YOU AGREE TOACCEPT THE TERMS AND CONDITIONS OF THISAGREEMENT.

Administrator’s ManualTallyGenicom 6800 Series Printers

This document contains proprietary information protected by copyright. Nopart of this document may be reproduced, copied, translated, or incorporatedin any other material in any form or by any means, whether manual, graphic,electronic, mechanical, or otherwise, without the prior written consent ofTallyGenicom.TallyGenicom makes no representations or warranties of any kind regardingthis material, including, but not limited to, implied warranties ofmerchantability and fitness for a particular purpose. TallyGenicom shall not beheld responsible for errors contained herein or any omissions from thismaterial or for any damages, whether direct or indirect, incidental orconsequential, in connection with the furnishing, distribution, performance, oruse of this material. The information in this manual is subject to changewithout notice.COPYRIGHT 2013 PRINTRONIX, LLC.Trademark AcknowledgementsIBM, AS/400, and Proprinter are registered trademarks, and Intelligent PrinterData Stream and IPDS are trademarks of International Business MachinesCorporation.Printronix, PGL, LinePrinter Plus, and IGP are registered trademarks, and6805, 6810, 6805Z, 6810Z, 6805Q, 6810Q, 6815Q, 6820Q, and SureStak aretrademarks of Printronix, LLC.ANSI is a registered trademark of the American National Standards Institute,Inc.Centronics is a registered trademark of Genicom Corporation.CSA is a registered certification mark of the Canadian Standards Association.Dataproducts is a registered trademark of Dataproducts Corporation.EIA is a registered service mark of the Electronic Industries Association.Epson is a registered trademark of Seiko Epson Corporation.Ethernet is a trademark of Xerox Corporation.IEEE is a registered service mark of the Institute of Electrical and ElectronicsEngineers, Inc.QMS is a registered trademark, and Code V is a trademark of Quality MicroSystems, Inc.TallyGenicom brand is owned by Printronix, LLC.TUV is a registered certification mark of TUV Rheinland of North America, Inc.UL is a registered certification mark of Underwriters Laboratories, Inc.

Table of ContentsTable of Contents1 Introduction. 11Printer Overview . 11TallyGenicom 6800 Series Cartridge Ribbon Printers (CRP). 11Consumable Monitoring with PrintNet Enterprise . 13Protocols and Emulations . 14Taking Care of your Printer. 14Conventions in this Manual. 14Warnings and Special Information. 15Related Documents . 152 Setting Up The Printer . 17Before You Begin. 17Power Requirements . 17Select a Site. 17Printer Dimensions . 19Printer Component Locations .243 Operating The Printer . 25Powering on the Printer . 25Operating Modes . 25The Control Panel. 26Control Panel Keys . 27Cancel a Print Job . 30Operational Procedures. 31Reload Paper . 31Unload Paper . 42Integrated Print Management System .45Output Darkness . 45Loading a Used Ribbon Cartridge .46Lighter Or Darker Print . 46Changing Ribbon Cartridge. 474 Configuration Menus . 51Configuration Overview . 51Changing Parameter Settings . 51Saving Parameter Settings . 52Default and Custom Configurations . 52Navigating the Menus . 52Top Level Menu Overview . 54Changing Parameters Example . 55Auto Save Configuration . 58Saving Your New Configuration . 59

Table of Contents6800 CRP Main Menu . 67Quick Setup . 68Operator Menu. 72Font Submenu. 73Forms Submenu. 79Vertical Format Units (VFU) Submenu. 85Config Menu . 86Printer Submenu . 86Codes Submenu . 90Graphics Submenu . 95Configurations Submenu. 100Host Interface Submenu . 102USB I/O Submenu. 104Serial I/O Submenu . 105Parallel I/O Submenu . 109Intellifilter Submenu. 111Main File Mgmt Submenu . 112SD File Mgmt Submenu . 113CST/PAA Submenu . 114PTX SETUP Option Submenu . 114TCP/IP Menu . 115Ethernet Address . 115Ethernet Params . 117Test Menu. 119Pattern Submenu . 120Fault Override Submenu . 122Diag Submenu . 1225 Interfaces . 123Overview. 123RS-232 Serial Interface . 125USB . 126Centronics Parallel Interface. 127Centronics Parallel Interface Signals . 128IEEE 1284 Parallel Interface. 129Compatibility Mode. 129Nibble Mode . 129Byte Mode . 129Signals . 130Ethernet . 1326 Reprogramming the Security Key . 133Reprogramming the Security Key. 133

Table of ContentsHow to Program the Security Key .1337 Downloading Firmware. 135Firmware File Types (.prg) and (.exe) .136WebPanel Download .137Automatic Download (.exe).140Manual Two-Key Download Sequence.142Manual Three-Key Download Sequence .143Sending Firmware in Download Mode.144Sending Firmware via Ethernet (FTP).144Sending Firmware via USB .145Sending Firmware via Parallel.150Sending Firmware via Serial .151Downloading Files to the Main File System.151Filename Extensions Not Shown in Menus .152WebPanel File Download .153PTX SETUP Download.155Manual Two-Key Download.155Downloading Files to the SD Card.156Demo Facility .156Downloading a Demo File .156Configuring the Printer to run a Demo File.157Starting a Demo File .157Pausing a Demo File .157Stopping a Demo File.157Deleting a Demo File.1588 Troubleshooting. 159Cleaning Requirements .159Exterior Cleaning.159Interior Cleaning .160Diagnosing Problems.162Bar Code Verification .162Printing a Hex Dump .163Most Frequent Problems and Solutions.165Diagnostics for EXX, BAD NVM, or ILL NVM Errors .166Fault Messages .166A Printer Specifications . 185Ribbon Cartridge Specifications .185Paper Specifications .185Labels .186Printer Weight and Dimensions .186

Table of ContentsEnvironmental Characteristics . 187Acoustic Noise Level . 187Electrical Characteristics . 188Interfaces . 188Printing Speed . 189B ASCII Character Set. 191C SureStak Power Stacker . 193Introduction . 193Stacker Operation. 193D Zero Tear Pedestal Printer . 199Overview. 199Operation . 200Position the Paper Input and Adjust the Paper Guides. 2

software license agreement carefully read the following terms and conditions before using this printer. using this printer indicates your acceptance of these