INFS4887 Business Research Methods S12013

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Australian School of BusinessInformation Systems, Technology andManagementINFS4887BUSINESS RESEARCH METHODSCourse OutlineSemester 1, 2013Part A: Course-Specific InformationPlease consult Part B for key information on ASB policies (includingthose on plagiarism and special consideration), studentresponsibilities and student support services.INFS4887 – Business Research Methods2

Table of ContentsPART A: COURSE-SPECIFIC INFORMATION31STAFF CONTACT DETAILS32COURSE DETAILS32.12.22.32.42.53Teaching Times and LocationsUnits of CreditSummary of CourseCourse Aims and Relationship to Other CoursesStudent Learning OutcomesLEARNING AND TEACHING ACTIVITIES3333463.1 Approach to Learning and Teaching in the Course3.2 Learning Activities and Teaching Strategies67474.14.24.34.4ASSESSMENTFormal RequirementsAssessment DetailsAssessment FormatLate Submission777895COURSE RESOURCES96COURSE EVALUATION AND DEVELOPMENT97COURSE SCHEDULEINFS4887 – Business Research Methods102

PART A: COURSE-SPECIFIC INFORMATION1 STAFF CONTACT Dr Lesley Landl.land@unsw.edu.auQUAD2099A93854738The best way to contact your lecturer is via email or during their consultation times.Please note that only your UNSW email account will be used for formal notices andcorrespondence regarding the course.Lesley LandLocationConsultation Day/TimeQUAD2099AWed 2-4pmIf you need to 5320oremail2 COURSE DETAILS2.1Teaching Times and LocationsLectures start in Week 1(to Week 12): The Time and Location are: Wednesday 4-7 pm,in Electrical Eng 218 (K-G17-218).2.2Units of CreditThe course is worth 6 units of credit. There is no parallel teaching in this course.2.3Summary of CourseBuilding on Principles of Research Design this course aims to extend and deepen theunderstanding of different research approaches and methodologies in order to preparestudents for their own research projects in their business discipline. This course willassist students in identifying, discussing and formulating a research problem, inselecting and applying appropriate research approaches and methods of inquiry (bothquantitative or qualitative), and in presenting their results. Successful completion of thiscourse should be sufficient for students to undertake a research project.2.4Course Aims and Relationship to Other CoursesWhile Principles of Research Design introduces students to IS research literature,research approaches and methodologies, its major aim is help develop a researchproposal, driven and justified from the literature. In doing so, the philosophical andepistemological assumptions underpinning the research approaches andmethodologies should be clearly presented.This course follows from the Principles of Research Design to provide deeperknowledge and experience in applying commonly used qualitative and qualitativeINFS4887 – Business Research Methods3

research methods to the research process. In particular, this current courseconcentrates on the different methods and techniques used in the field of IS. Studentsengage in the research process, from identifying, discussing and formulating aresearch problem, to selecting and applying appropriate research approaches andmethods of inquiry (both quantitative or qualitative), and in presenting their results. Thecourse aims to provide an in-depth study of the IS field and the different methods andtechniques essential to the execution of high quality research in business and/or in IS.The objectives are to: Advance knowledge in IS research methods and techniques of data collectionand analysis;Prepare students for conducting an independent study including formulatingresearch questions and selecting a research approach, applying researchmethodology – designing a study and selecting specific methods andtechniques appropriate for answering the questions;Develop practical skills in developing instruments for both qualitative andquantitative methods;Develop practical skills in analysing both quantitative and qualitative data.The course is essential for students' ability to conduct research and therefore INFS4887 is a mandatory course for all honours students in the IS discipline offered by theSchool of Information Systems, Technology and Management. Principles of ResearchDesign and Business Research Methods courses are designed to prepare students forindependent research studies for their honours or masters thesis.2.5Student Learning OutcomesThe learning outcomes for this course include:1. Discuss and apply different research approaches and methodologies2. Develop data collection instrument according to the underlying theoreticalframework.3. Explain how to conduct data collection (quantitative and qualitative)4. Analyse quantitative data (e.g., using PLS) and qualitative data (e.g., usingNVivo)5. Refine research questions to meet high level research objectives/questions.6. Construct and document an appropriate research design, includingargumentation for data collection and analysis methods/techniques7. Discuss limitations and potential contribution to theory and practice of researchThe Course Learning Outcomes are what you should be able to DO by the end of thiscourse if you participate fully in learning activities and successfully complete theassessment items.The Learning Outcomes in this course also help you to achieve some of the overallProgram Learning Goals and Outcomes for all undergraduate coursework students inthe ASB. Program Learning Goals are what we want you to BE or HAVE by the timeyou successfully complete your degree (e.g. ‘be an effective team player’). Youdemonstrate this by achieving specific Program Learning Outcomes – what you areable to DO by the end of your degree (e.g. participate collaboratively and responsiblyin teams’).INFS4887 – Business Research Methods4

ASB Undergraduate Program Learning Goals and Outcomes1. Knowledge: Our graduates will have in-depth disciplinary knowledge applicable in local andglobal contexts.You should be able to select and apply disciplinary knowledge to business situations in a local and globalenvironment.2. Critical thinking and problem solving: Our graduates will be critical thinkers and effectiveproblem solvers.You should be able to identify and research issues in business situations, analyse the issues, and proposeappropriate and well-justified solutions.3. Communication: Our graduates will be effective professional communicators.You should be able to:a. Prepare written documents that are clear and concise, using appropriate style and presentationfor the intended audience, purpose and context, andb. Prepare and deliver oral presentations that are clear, focused, well-structured, and delivered in aprofessional manner.4. Teamwork: Our graduates will be effective team participants.You should be able to participate collaboratively and responsibly in teams, and reflect on your ownteamwork, and on the team’s processes and ability to achieve outcomes.5. Ethical, social and environmental responsibility: Our graduates will have a sound awareness ofthe ethical, social, cultural and environmental implications of business practice.You should be able to:a. Identify and assess ethical, environmental and/or sustainability considerations in businessdecision-making and practice, andb. Identify social and cultural implications of business situations.The following table shows how your Course Learning Outcomes relate to the overallProgram Learning Goals and Outcomes, and indicates where these are assessed.Program LearningGoals and OutcomesCourse Learning OutcomesThis course helps you On successful completion of the course, youto achieve the following should be able to:learning goals for allASB undergraduatecoursework students:Course AssessmentItemThis learning outcomewill be assessed in thefollowing items:1Knowledge Explain how to conduct data collection (quantitative and qualitative). Explain how to conduct data collection(quantitative and qualitative). Construct and document an appropriateresearch design, including echniquesClass participationData analysis2Critical thinkingand problemsolving Develop data collection instrument according to the underlying theoretical framework. Analyse quantitative data (e.g., usingPLS) and qualitative data (e.g., usingNVivo) Refine research questions to meet highlevel research objectives/questions.Class participationData analysisInstrumentdevelopment(quantitative andqualitativeINFS4887 – Business Research Methods5

Discusslimitationsandpotentialcontribution to theory and practice ofresearch3aWrittencommunicationWrite up instrument design and data analysisapproach and findings. 3bOralcommunicationCommunicate ideas in a succinct and clearmanner.5a.EthicalresponsibilityIdentify ethical considerations in the research context. Research designreportInstrumentdevelopmentreportData analysisreport.Instrument designwill be presentedorally andpresentation willbe marked.Not specificallyassessed. Butethicalconsiderations forresearch will bediscussed.3 LEARNING AND TEACHING ACTIVITIES3.1Approach to Learning and Teaching in the CourseThis course adopts the principles of student-centred learning and dialectics. Thisinvolves a combination of providing information to students and motivating them to usethis information in problem-solving environments. The manner in which studentspresent and argue the reasoning behind their solutions demonstrates their knowledgeof the area, as one cannot convincingly argue something that is not understood.Arguing an issue also expands one’s understanding of a topic as one is forced toconsider alternative points of view. Finally, dialectics empower students tocollaboratively negotiate, rather than passively learn, an area or topic. This hasimplications for teaching strategies and assessment (discussed below) as well as forstudents’ role, responsibilities and expected contribution to knowledge creation.First, the lecturer is responsible for creating a learning environment that is stimulatingand interesting, and that encourages collaboration, knowledge sharing and co-creationby all participants. The learning environment includes both the physical and virtualspaces where learning and teaching activities take place. The aim is to develop anatmosphere of cooperation and a spirit of learning, inquiring and innovating in allactivities, underpinned by a sense of responsibility for our individual and collectivelearning.Second, students as active participants are expected to take responsibility for their ownindividual and collective learning. While this course is designed to foster students’active participation and contribution to knowledge co-creation, this will not happenunless students take seriously their roles and responsibilities. As active contributorsstudents are expected to be prepared for each class and take active role indiscussions and other learning activities.INFS4887 – Business Research Methods6

3.2Learning Activities and Teaching StrategiesThe course involves lectures, workshops, presentations, discussions, and individualand group learning activities and assignments. Each class will have a topic, specifictasks and reading material set in advance. A class will typically involve alecture/seminar – presenting a new topic and related readings – followed by hands onactivities related to the topic for the week. Students will be expected to present ordiscuss pre-specified reading material in the class. Please bring your printedpreparation work to class because these may be collected in selected weeks. Theseactivities will be assessed.4 ASSESSMENT4.1Formal RequirementsTo receive a pass grade in this course, you must meet ALL of the following criteria: attain an overall mark of least 50%; attend at least 80% of all scheduled classes; attain a satisfactory performance in each component of the course. A mark of45% or higher is normally regarded as satisfactory; attain a mark of at least 45% in the final exam; in the case of peer assessed group work, the mark assigned to each member ofthe group may be scaled based on peer assessment of each member’scontribution to the task.4.2Assessment DetailsAssessment in this course is based on class participation, and two individualassignments. Details of the assignments will be posted on the course website.Assessment TaskWeighting LengthDue DateClass Participation20%N/AOngoing from week 2Data Analysis20%5 A4 pages maximum24 April due.Quantitative instrumentdesignQualitative instrumentdesign30%7 A4 pages maximum8 May due.30%7 A4 pages maximum22 May dueOral presentations of bothdesigns in weeks 12 and 13.Total100%4.3Assessment FormatThe following subsection describes each assessment component.Class ParticipationClass activities are specified for each class on the course webpage. Students areexpected to read the prescribed material, keep notes on their reading and completeany tasks required before a class. Students may also be asked to submit theirhomework in class. These will indicate their level of preparation before class. Students’attendance and participation are marked from Weeks 2-12. The assessment rubric forclass participation is below:INFS4887 – Business Research Methods7

Assessment Rubric for Class ParticipationMark0(Unacceptable)0.5 – 4(Very poor)4.5 – 9.5(Poor)10 – 14(Fair)Conditions for which it will be awardedBelow 80% of lab and workshop attendance as required by school. 80% attendance.Overall minimal *preparation and participation in the workshop. 80% attendance.Overall poor *preparation and participation in workshop. 80% attendance.Overall average *preparation and some participation in workshopdiscussions in some weeks.14.5 – 18 80% attendance.(Good)Overall good *preparation and active participation in workshop discussionsin most instances. Have contributed to good arguments, discussed inrelevant and constructive ways. 80% attendance.Overall, excellent *preparation and very active participation in workshop18.5-20discussions. Commonly presents good to excellent arguments in class.(Excellent)Have demonstrated excellence in their contribution to the dynamics of thecourse.*Preparation will be assessed in 2 forms, via the completion and quality of class discussionsand homework submissions.Data Analysis (20%)This assignment is to be completed as an individual assignment. The purpose of thisassignment is to demonstrate your ability to analyse a given set of data using eitherSPSS or plsgraph. Details of the assignment including the marking scheme will be onthe course website.Quantitative Instrument Design (30%)This assignment is to be completed as an individual assignment. The purpose of thisassignment is to demonstrate your ability to design a research study using aquantitative method. You will choose from a range of topics and questions. Details ofthe assignment including the marking scheme will be on the course website.Qualitative Instrument Designs (30%)This assignment is to be completed as an individual assignment. The purpose of thisassignment is to demonstrate your ability to design a research study using a qualitativemethod. You will choose from a range of topics and questions. Details of theassignment including the marking scheme will be on the course website.4.4Late SubmissionThe late submission of assignments carries a penalty of 10% of the maximum marksfor that assignment per day of lateness (including weekends and public holidays),unless an extension of time has been granted. An extension of time to complete anassignment may be granted by the course co-ordinator in case of misadventure orillness. Applications for an extension of time should be made to the course co-ordinatorby email or in person. You will be required to substantiate your application withappropriate documentary evidence such as medical certificates, accident reports etc.Please note that work commitments, competing deadlines of assignments from otherINFS4887 – Business Research Methods8

courses, and computer failures are usually consider insufficient grounds for anextension.Quality AssuranceThe ASB is actively monitoring student learning and quality of the studentexperience in all its programs. A random selection of completed assessment tasksmay be used for quality assurance, such as to determine the extent to whichprogram learning goals are being achieved. The information is required foraccreditation purposes, and aggregated findings will be used to inform changesaimed at improving the quality of ASB programs. All material used for suchprocesses will be treated as confidential and will not be related to course grades.5 COURSE RESOURCESThe required text is:Neuman, W.L. (2011). Social Research Methods: Qualitative and QuantitativeApproaches, 7th edition, International edition, Pearson.The text is available from the UNSW Bookshop and at http://www.amazon.com.Additional references:Yin, R. K. (2009). Case Study Research: Design and Methods, 4th edition,Sage,Thousand Oaks, CA.Others will be uploaded on Blackboard.6 COURSE EVALUATION AND DEVELOPMENTEach year feedback is sought from students and other stakeholders about the coursesoffered in the School and continual improvements are made based on this feedback.UNSW's Course and Teaching Evaluation and Improvement (CATEI) Process is one ofthe ways in which student evaluative feedback is gathered. In this course, we will seekyour feedback primarily through end of semester CATEI evaluations.INFS4887 – Business Research Methods9

7 COURSE SCHEDULEWorkshops start in Week 1 and finish in Week 12.WeekWeek 14 MarchWeek 211 MarchWeek 318 MarchWeek 425 MarchTopicChapterActivities1 ,3, 4Discussion on researchquestions to work on, refiningquestions, and examiningpossible research methods.Introduction to business researchmethodsPlanning and preparing foryour research.Planning and Preparation: measurement (quantitative andqualitative) and scales reliability and validity samplingEthical considerations3, 6-8Design of a survey instrument10Quantitative data analysis 1:Answering research questionsusing descriptive statistics,correlation and regressionNote: Friday this week is GoodFriday holiday.Creswell13, YinDesign questions forconstructsHands on SPSS.Mid-Session Break: Week 1-7 AprilWeek 58 AprilWeek 615 AprilWeek 722 AprilWeek 829 AprilWeek 96 MayWeek 1013 MayWeek 1120 MayWeek 1227 MayWeek 133 JuneQuantitative data analysis 2: Pathmodeling using PLSDesigning a case study – protocolsand interview guidesQualitative data analysis 1: Open,axial and selective coding. (DrMichael Calahane)Note: Thursday this week is AnzacDay holiday.Qualitative data analysis 2:Repertory Grid TechniquesManipulation 1:Design and conduct of experimentsHands on plsgraph13, Yin15109Manipulation 2: Action researchand design scienceCreswellMixed MethodsReporting researchDevelop interview guidelinesfor a question.Hands on with NiVivo3 selected research designswill be presented.Data analysis report due 24April in workshop.Hands on RepGridinterviewing.Designing an experiment,protocols, variables.Quantitative instrumentdesign due 8 May inworkshop.Examining published papersusing these methodologies.Examining examples of mixeddesigns.Qualitative instrumentdesign due 22 May.Individual presentations ofresearch design andinstrument.Continue on presentations.Note that the course schedule is subject to change.INFS4887 – Business Research Methods10

2.5 Student Learning Outcomes The learning outcomes for this course include: 1. Discuss and apply different research approaches and methodologies 2. Develop data collection instrument according to the underlying theoretical framework. 3. Explain how to conduct data collection (quantitative and qualitative) 4.

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