Business Research Methods - Ramayah

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ATW 202 –Business Research MethodsT. Ramayahramayah@usm.my, ramayah@gmail.comhttp://www.ramayah.comKami Memimpin We LeadKami Memimpin We Lead

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ATW 202Business ResearchMethodsALWAYS LEARNINGSlide 5

General InformationLecturer:T. RamayahOffice:Room 019, Ext: 3416Lecture Hall:DK GTime/Date:Tuesday/2 - 4 pmConsultation:Monday 2 – 4 //www.ramayah.comGmail:ramayah@gmail.comALWAYS LEARNINGSlide 6

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Course Outline/Teaching PlanALWAYS LEARNINGSlide 8

Synopsis This course is designed to introduce students to the research methodsthat can be used in most business research and other research related tothe social phenomenon. The areas that will be covered includes, introduction to the scientificmethod, research process, ethics in research, research design,measurement, sampling, data collection, analysis, interpretation andreport writing.ALWAYS LEARNINGSlide 9

Course Objectives1. To expose students to research methods in business2. To discuss the process of developing a research proposal3. Expose students to the various research designs that can be used inbusiness research4. To familiarize students with the choice of research designs that canbe used to achieve the proposed research5. To expose students to the various techniques that can be used toanalyse and interpret data in particular how to use SPSS software6. To expose students to the characteristics of a good research reportALWAYS LEARNINGSlide 10

Learning Outcomes1. To be able to explain the process of scientific research in business2. To be able to prepare a good research proposal3. To be able to identify the research designs that can be used in businessresearch4. To be able to pick the right research design to carry out the proposedresearch5. To know how to use SPSS in identifying the right techniques ofanalysis, analyse the data collected and interpret the data6. To be able to write a full research report.ALWAYS LEARNINGSlide 11

Main TextbookALWAYS LEARNINGSlide 12

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Other References - Research1. Bell, E., Bryman, A. & Harley, A. (2018). Business Research Methods, USA: OxfordUniversity Press.2. Cavana, R. Y., Delahaye, B. L. & Uma Sekaran (2001). Applied Business Research:Qualitative and Quantitative, Australia: John Wiley & Sons.3. Hair, J. F., Page, M., & Brunsveld, N. (2020). Essentials of Business ResearchMethods, UK: Routledge.4. Saunders, M., Lewis, P. & Thornhill, A. (2019). Research Methods for BusinessStudents. Harlow: Pearson Education Limited.5. Salkind, N. J. (2019). Exploring Research. New Jersey, USA: Pearson Education Inc.6. Uma Sekaran & Bougie, R. (2016). Research Methods for Business: A Skill BuildingApproach. Seventh Edition. UK: John Wiley & Sons.7. Zikmund, W. G., Quinlan, C., Griffin, M., Babin, B. J., Carr, J. C. (2019). BusinessResearch Methods. Canada: South-Western, Cengage Learning.ALWAYS LEARNINGSlide 15

Other References - SPSS1. Field, A. (2018). Discovering Statistics using IBM SPSS Statistics. FifthEdition. USA: Sage Publications.2. George, D. & Mallery, P. (2019). IBM SPSS Statistics 23 Step by Step.A simple Guide and Reference. UK: Routledge.3. Pallant, J. (2016). SPSS Survival Manual, A step by step guide to dataanalysis using SPSS, NSW, Australia: Allen & Unwin.ALWAYS LEARNINGSlide 16

Other References - Statistics1. Berenson, M. L., Levine, Szabat, K. A., & Stephan, D. F. (2019). Basic BusinessStatistics: Concepts and Applications. New Jersey: Pearson Education, Inc.2. Hair, J. F., Black, B., Babin, B., Anderson, R. E., & Tatham, R. L. (2018). MultivariateData Analysis. Eighth Edition. UK: Cengage.3. Levin, R. I. & Rubin, D. S. (1998). Statistics for Management. USA: Prentice-HallInternational, Inc.4. Salkind, N. J. (2019). Statistics for People Who Think They Hate Statistics. UK: SAGEPublication.ALWAYS LEARNINGSlide 17

Research ProcessObservationIdentify ManagementTheory Refinement(Basic Research)DilemmaORImplementation(Applied Research)Theoretical FrameworkORNetwork of RelationshipsData Interpretationand Final ReportDataAnalysisHypothesisBab 15 - 20WritingBab 10 - 14Data Sources& CollectionALWAYS LEARNINGBab 6 - 9ConceptsConstructsOperational DefinitionsResearchDesignSlide 18

Week2TopicContentResearch in business(Schindler Chapter 1) Why study research?What is research?What are characteristics of a good research?3Thinking like a researcher(Schindler Chapter 1) Styles of thinkingThe thought processSources of KnowledgeUnderstanding Theory4The research process(Schindler Chapter 2) Research ProcessThe Management-Research question hierarchyResearch Process ProblemsDesigning the studyPurpose of the research proposalResearcher benefitsSponsors useTypes of research proposalsStructuring a researchEvaluating the research proposalWhat are research ethics?Ethical treatment of participantsEthics and the sponsorResearchers and the team membersProfessional standardsThe research proposal(Schindler Appendix a)Ethics in Business ResearchALWAYS LEARNINGSlide 19

4Clarifying the Research Questions(Schindler Chapter 3) Research ProcessThe Management-Research question hierarchyResearch Process ProblemsDesigning the study5Research design(Schindler Chapter 4) What is research design?Exploratory studiesDescriptive studiesCausal studies6Sampling(Schindler Chapter 5) The nature of samplingProbability samplingComplex probability samplingNon-probability samplingPractical considerations7Data Collection Design: Experiments(Cooper Schindler Chapter 8) What is Experimentation?Evaluation of ExperimentsConducting an ExperimentValidity in ExperimentsExperimental Research DesignsCharacteristics of communication approachCharacteristics of the communication approachPersonal interviewTelephone interviewSelf-administered surveysSelecting an optimal methodData Collection Design: The Survey(Schindler Chapter 9)ALWAYS LEARNINGSlide 20

8MID SEMESTER BREAK9MID TERM TEST10Measurement Questions(Schindler Chapter 11) Nature of measurementData typesSources of variation in measurementCharacteristics of a sound measurement11Measurement Questions(Schindler Chapter 11) Nature of measurement scalesResponse methodMeasurement scale construction12Measurement instruments(Schindler Chapter 12) Developing the instrument design strategyConstructing and refining the measurement questionsDrafting and refining the instrument13Collect, Prepare, and Examine Data(Schindler Chapter 13) Coding and EditingData EntryExploring, displaying and examining dataFrequency, descriptive statistics and contingency tablesALWAYS LEARNINGSlide 21

14Hypothesis testing(Schindler Chapter 14) 15Measures of Association(Schindler Chapter 15)1. Bivariate correlation analysis2. Bivariate regression analysis3. Multiple regression analysisReport Reports: Supported Insights andRecommendations(Schindler Chapter 16)4.5.6.7.8.ALWAYS LEARNINGHypothesis testingTests of significanceParametric test and Non-parametric testsThe written research reportComponents of a written research reportWriting a reportPresentation of statisticsOral presentationSlide 22

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EvaluationMid Term Test20% Week 9(tentative) Chapter 1 – 4 60 questions objective, true/falseProject30% Submission date(Week 15) Form Group(1 – 5 persons)Final ExamALWAYS LEARNING50%Slide 34

Group Name ListNo.1NameAli AhmadMatric 5ALWAYS LEARNINGSlide 35

ProjectALWAYS LEARNINGSlide 36

Project DownloadALWAYS LEARNINGSlide 37

Project ContentALWAYS LEARNINGSlide 38

Project Notes FileALWAYS LEARNINGSlide 39

ProjectResearchResearch ModelModelALWAYS LEARNINGSlide 40

Project Questionnaire ItemsALWAYS LEARNINGSlide 41

ProjectQuestionnaireQuestionnaireALWAYS LEARNINGSlide 42

ProjectTemplateSPSS Data forEntryTemplateDataEntry - SPSSALWAYS LEARNINGSlide 43

VariableViewTemplatefor Data Entry - SPSSALWAYS LEARNINGSlide 44

Project GuidelinesALWAYS LEARNINGSlide 45

Research ProjectPerceivedusefulnessAttitudeEase ofuseIntentionUse WAYS LEARNINGSlide 46

Introduction Introduction should include support/justification “why” the researchshould be done. The focus is on the dependent variable of the study. Among the contents are: Problem statement Purpose of study Research objectives Research questions Definition of key variablesALWAYS LEARNINGSlide 47

Literature Review This section endeavors to convince the readers that the researcher hasreviewed other publications done before related to the topic/area. The focus of the search is on the dependent variable of the study. Among the contents are: Theory/theories General literature related to topic Specific General literature related to topic such as independent, moderating,mediating variables whichever relevant.ALWAYS LEARNINGSlide 48

Methodology This section describes the methodology used in carrying out theresearch. This section is very important technical wise. Among the contents are: Research model Hypotheses Variables and measurement Population, sample, sampling technique Data collection technique Techniques of analysis that may be usedALWAYS LEARNINGSlide 49

Data Analysis This section is important to test whatever hypotheses that has beendeveloped. Among the contents are: Sample profile (demographics) Factor analysis (not needed) Reliability analysis Descriptive table for the main variables of the study Hypotheses test related to the research framework Additional analysis to support the research findingsALWAYS LEARNINGSlide 50

Discussion & Conclusion This is the most important chapter which demonstrates whether you know what youare doing or not. Also a place to judge whether all your research questions have beenanswered. The discussion should be based on your findings and not what you think andyour prior experience. Among the contents are: The discussion of the main findings (Don’t discuss the statistics and p values just explain what isthe relationship and whether they exist) Implications for managers and theory Limitations Suggestions for future research (if ANY)ALWAYS LEARNINGSlide 51

Bibliography/References All references appearing in the text must be listed in the bibliography Also other references that the researcher has used but not cited in the textshould also be listed here. Format that should be followed is the “APA” format http://apastyle.apa.org/ https://capital.libguides.com/c.php?g 76089&p 6809978ALWAYS LEARNINGSlide 52

Appendices Important and relevant computer outputs. Paper cuttings or other relevant material Questionnaire (must be appended)ALWAYS LEARNINGSlide 53

PlagiarismAccording to the Merriam-Webster OnlineDictionary, to "plagiarize" means to steal and pass off (the ideas or words of another)as one's own to use (another's production) without crediting thesource to commit literary theft to present as new and original an idea or productderived from an existing source. In other words, plagiarism is an act of fraud. Itinvolves both stealing someone else's work andlying about it afterward.ALWAYS LEARNINGSlide 54

PlagiarismAll of the following are considered plagiarism: turning in someone else's work as your own copying words or ideas from someone else without giving credit failing to put a quotation in quotation marks giving incorrect information about the source of a quotation changing words but copying the sentence structure of a source without giving credit copying so many words or ideas from a source that it makes up the majority of your work, whether you give credit ornot (see our section on "fair use" rules)How to Avoid: Most cases of plagiarism can be avoided, however, by citing sources. Simply acknowledging that certain material hasbeen borrowed, and providing your audience with the information necessary to find that source, is usually enough toprevent plagiarism.ALWAYS LEARNINGSlide 55

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TutorialsALWAYS LEARNINGSlide 58

MSN MessengerALWAYS LEARNINGSlide 59

Facebook Support GroupALWAYS LEARNINGSlide 60

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Expectation - Students1. read the relevant material prior to coming to class,2. have a list of questions you may want to ask in class,3. submit your work on time ,4. punctual for your classes,5. form your own groups,6. attend the class, unless unavoidable and switch off all hand-phonesduring classes.ALWAYS LEARNINGSlide 62

Expectation - Instructor1. ensure that the classes are conducted in a conducive manner for learning,2. be on time,3. minimize disruptions to schedule (unless unavoidable – I will endeavor toprovide sufficient notice of any cancellation),4. try to answer all your questions in a satisfactory manner,5. return you assignments/works in a timely manner,6. provide consultations for those who have problems following the course.ALWAYS LEARNINGSlide 63

USM Library – Research SupportALWAYS LEARNINGSlide 64

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Please AttendALWAYS LEARNINGSlide 69

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RememberIf you see me outside the classor in campus, please nod orgreet meALWAYS LEARNINGSlide 74

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ALWAYS LEARNIN G Slide 9 Synopsis This course is designed to introduce students to the research methods that can be used in most business research and other research related to the social phenomenon. The areas that will be covered includes, introduction to the scientific method, research process, ethics in research, research des

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