NEARLY 50 MILLION PASSENGERS - Amtrak
NEARLY 50 MILLION PASSENGERS rely on equipmentmaintained by Amtrak each year. Commuters, businesstravelers and long-distance passengers, as well as theorganizations that carry them, trust us to ensure theirsafety and comfort, and to provide their customers andthe taxpayers with value for their money.The Amtrak Mechanical Services team has forged a longstanding reputation for the highest quality passenger railmaintenance services and support. Using our efficient,industry-leading processes, we currently maintain morethan 2,000 passenger cars of all varieties, locomotivesand switcher locomotives. We also repair and refurbishvarious component assemblies used in both intercity andcommuter rail service. Amtrak provides services to severalcommuter agencies and state partners including theMaryland Transit Administration (MTA), Sound Transit,the California Department of Transportation (Caltrans), theCapitol Corridor Joint Powers Authority (CCJPA) and ShoreLine East (SLE). The knowledge, skill and commitmentto quality of the Amtrak team are unparalleled in theCalifornia is one of many states that relies on Amtrak for service of its rolling stock.passenger railroad industry.We serve rail providers by building mutually beneficial,long-term relationships that provide the highest degreeof customer service and value to our business partners.“The work was done with a high degreeOver the past decade, Amtrak has made significantof quality and dedication, and [we] werethat create value for transportation providers bytreated with the utmost professionalismand accommodation.The Department islooking forward to the prospect of similarwork in the future.”– William Bronte, Chief, Division of RailCalifornia Department of Transportation1investments in technology and process improvementsmaximizing reliability, availability and cost efficiency.
Physical and Human Capital Amtrak operates three major back shops located in Bearand Wilmington, Delaware, and Beech Grove, Indiana,encompassing almost 300 acres of facilities and over onemillion square feet of under-roof production space. More than 1,200 skilled mechanical personnel work inthese three facilities, while another 3,500 personnelsupport day-to-day mechanical maintenance operations.Our Engineering, Standards and Compliance organizationincludes 150 highly skilled professionals. In addition to the major back shops, Amtrak providesmaintenance services in 12 terminals and maintenanceyards in nine other states across the country.Equipment Types Serviced Electric and diesel locomotives High-speed train sets Cab, passenger and food service cars Private rail carsManufacturer rolling stockProducts Serviced Alstom Amerail Asea Brown Boveri Bombardier Budd Electro-Motive Diesel General Electric Kawasaki MotivePower Nippon SharyoCareful preparation — like the residue grinding seen here — is the mark ofskilled craftsmen such as this American Welding Society Certified Welder.“As America’s railroad, we understandthe need transportation agencies have toprovide reliable service for passengers and areturn on investment for taxpayers. The solefocus of our staff is to find innovative waysto meet these needs and expectations.” Pullman-Standard Sumitomo– Mario Bergeron, Amtrak Chief Mechanical Officer Talgo Wabtec2
Advanced Service DeliveryMaintenance PhilosophyAmtrak’s maintenance philosophy is simple: we believethat equipment should be maintained in a manner thatmaximizes its reliability and availability for service, whileminimizing maintenance costs. To do this, we havedeveloped procedures and practices designed to maintaincomponents before they fail, rather than on a periodicbasis; this practice is known as Condition-BasedMaintenance (CBM). Amtrak Mechanical Services is anindustry leader in CBM. Using advanced evidence-basedmethods developed by the industry’s foremostmaintenance personnel, our staff of engineers, techniciansand facilitators is able to eliminate costly and unnecessarymaintenance procedures. Working with the OEM vendors,we determine specific component life cycles and workaggressively to ensure components are replaced beforethey fail. This enables the maintenance program to focusresources on truly essential maintenance tasks that provideThe Bear Car Shop specializes in repairs to single-level rolling stock.value and ensure safety and regulatory compliance, whileminimizing delay, disruption and shop time.Bear and Beech Grove also recondition or rebuild components suchas this truck side frame.At the heart of our CBM approach is the provenengineering discipline of Reliability-Centered Maintenance(RCM). We use RCM to identify the right maintenancerequirements at the right time. Using our cutting-edgeRCM processes, which are based on those developed bythe U.S. Navy, Amtrak can maximize equipment reliabilityand availability, while minimizing the operational andfinancial risks associated with equipment failures.we have developed proceduresand practices designed to maintaincomponents before they fail.3
Locomotive Overhauls and wreck repairsAmtrak performs major overhaul work on electric anddiesel road and switcher locomotives. Our back shopsprovide the resources and craftsmanship to perform thehighest quality work, ranging from basic maintenance tocomplete overhaul, rebuilding and wreck repair of all dieseland electric locomotive components and systems.Car Overhauls and wreck repairsAmtrak has established a three-tiered overhaul programbased on data-driven life cycle analysis. These programscan be customized to meet specific customer requirements Level I Overhaul — The lightest overhaul includescomplete rebuilding of trucks, HVAC units, brakevalves, door operators and system critical componentsas well as heavy cleaning of carpeted surfaces andseat cushion replacement. Level II Overhaul — A Level I overhaul that also includesa complete replacement of all major components such asseats, diaphragms, windows and 480V trainline cabling. Level III Overhaul — A Level II overhaul in addition toa complete interior upgrade or reconfiguration, includingbathroom modules and any required modifications.and cost targets:Our electric locomotive shop in Wilmington is one of the very few back shops in America capable of overhaulsand major repairs of electric locomotives.4
Air Brake ServicesAt our two air brake shops in Beech Grove, IN, and Bear,DE, Amtrak can clean, rebuild and test almost all air brakevalves thanks to the versatility provided by our modernautomated test racks, AB test racks and 4C test racks. Toprovide additional value to customers, Amtrak has patentedan automated tread brake and disc brake actuator testdevice that can simulate and test modern brake cylindersused on passenger equipment under service conditions.Heating, ventilation and airconditioning (hvac)Amtrak currently maintains several different types ofHVAC systems found on rolling stock at our Beech Groveand Wilmington maintenance facilities. With the help ofour experienced rolling stock engineering group, Amtrakhas the ability to develop, troubleshoot, maintain andmodify a variety of HVAC systems used on passengerrolling stock. This breadth of knowledge and experiencebrings a unique ability to not only maintain but alsoOur Beech Grove and Bear facilities can maintain and remanufacture bothtread and disc brakes for the full range of passenger equipment.improve the reliability and performance of your HVACsystems. Amtrak can provide a “full-service” operationwith the ability to design, modify and maintain HVACsystems for our customers. This experience and capabilityalso provides a foundation for being able to adjust toAmtrak has wheel shop capabilities at 11 locations nationwide.changing requirements as different types of refrigerantsare required by law.Wheel MaintenanceAmtrak has 11 wheel shops located throughout thecountry, including two major AAR-certified wheel setfabrication shops located in Wilmington, DE, and BeechGrove, IN. These shops perform day-to-day maintenanceand can machine wheels, axles and brake discs. Thesecomponents can also be assembled into axle sets forpassenger equipment. The Amtrak wheel shops produceover 14 different types of wheel sets for all varieties ofrolling stock ranging from Heritage Budd built cars andGallery Bi-level commuter cars to Amfleet inboard bearingwheel sets and the 52” diameter AEM-7 wheel set.Wheel sets are machined and fabricated to the stricteststandards, thus ensuring the highest quality productfor our customers.5
Seat Repair and ReplacementAmtrak’s state-of-the-art seat rebuild shop in Bear, DE,can completely rebuild an entire set of passenger car seatsin a single day. This facility was designed with innovationin mind, from the ergonomic workbenches to theprogrammable logic controlled (PLC) automatic overheadtrack seat indexing conveyor. The seat shop can handle awide variety of seat types and maintenance requirements.Electronic Testing and MaintenanceTo ensure Amtrak is on the leading edge of advancingtechnology in the railroad industry, we have invested ina high-tech electronics shop at Wilmington capable ofrepairing or rebuilding the latest microprocessor-controlleddevices to relay logic card technology. Our highly motivated,well-trained craftsmen are capable of finding innovativeQuality interiors contribute to passenger satisfaction — and quality work isthe key to such vital components as seats, toilets, HVAC systems and otherinterior elements.repair solutions for all types of equipment as well asthe technically demanding maintenance required on thenewest technology.Bench testing of repaired electronic equipment ensures efficiency andreliable performance.Amtrak developed ahigh-tech electronics shopcapable of repairingor rebuilding the latestmicroprocessor-controlleddevices to relay logiccard technology.6
Day-to-Day Equipment ServicingAmtrak offers the full range of mechanical services thatare required by today’s passenger railroads. We currentlyprovide mechanical services for daily maintenance,turnaround and layover servicing, preventive maintenanceand unscheduled defect maintenance for several commuterand state partners. Amtrak has an established history ofworking with agencies from conception and implementationthrough growth stages, working collaboratively to developand implement maintenance practices that provide thehighest value to our customers and the passengers whorely on them.Rolling Stock Engineering (RSE)Amtrak can provide its partners with expert capabilitiesin all areas of specialized equipment engineering, designand maintenance process development. Our human andtechnological assets in this technical discipline can beHVAC systems contribute significantly to customer satisfaction — and goodmaintenance assures great performance.applied to create added value for any railroad. The diversespecialists within the RSE group have more than 500years of combined experience working with nearly everyMechanics at Beech Grove work on a diesel prime mover. Amtrak hasextensive diesel overhaul facilities at Beech Grove, IN, and can also maintaindiesel road locomotives and switchers at our Wilmington, DE, shops.industry supplier. Unique to Amtrak is the broad spectrumof experience with leading-edge technologies such asInsulated Gate Bipolar Transistor (IGBT) and microprocessorcontrols, as well as a grounded knowledge base witholder technology such as relay logic.Positive Train Control Implementationand AdvisingOver the last decade, Amtrak has established itself as aleader in Positive Train Control (PTC) — technology thatensures safety for passengers and employees. We haveled the way in North America by designing, developing,installing and operating the first PTC system in high-speedterritory in the United States. Amtrak’s installation of theAdvanced Civil Speed Enforcement System (ACSES)on the Northeast Corridor has set the benchmark for PTCtechnology. As the government-mandated implementationdates approach, we have the expertise to assist industrypartners with any PTC implementation.7
TYPE OF WORKWILMINGTONBEECH GROVEBEARHVAC WORKELECTRIC LOCOMOTIVES DIESEL LOCOMOTIVES TRACTION MOTOR REPAIR WRECK REPAIR PASSENGER CAR OVERHAUL CAB CAR OVERHAUL AIR BRAKE WORK SEAT REMANUFACTURE TREAD AND DISC BRAKE WORK LIVERY TRUCK REPAIR DINING CAR OVERHAUL COMPONENT REPAIR AND REMANUFACTURE Major maintenance facilities (“w” indicates on-site wheel shop):nAlbany, NY (w)nChicago, IL (w)nnBoston, MA (w)nBeech Grove, IN (w)nNew Haven, CTNew Orleans, LAnNew York, NY (w)nBear, DEnSeattle, WA (w)nWilmington, DE (w)nSanford, FLnOakland, CA (w)nWashington, DC (w)nHialeah, FL (w)nLos Angeles, CA (w)All major facilities are capable of carrying out a spectrum of services ranging frommandatory inspections and periodic maintenance (PM) to heavy repairs and specialprojects. Those facilities with wheel shops can carry out wheel truing work, and ourmajor equipment facilities are able to offer the whole range of electric, diesel andother rolling stock support services for rail customers.Other services offered by Amtrak include:Day-to-day maintenance includes more thanjust mechanical reliability — appearance andcleanliness send a message of reliability, prideand quality. Root Cause Analysis — Using our Predictive Maintenance technologies,we can diagnose the causes of chronic equipment problems and recommendmaintenance remedies. Continuous Maintenance — This formal process streamlines the schedulingof preventive maintenance tasks, allowing for better equipment utilization. Management Training — Amtrak has developed effective facility supervisortraining programs to increase operational effectiveness. Equipment Painting and Trim Work — Skilled craftsmen keep rolling stocklooking its best, supporting a positive image and boosting passengersatisfaction levels. HVAC and Restroom Care — Maximize passenger comfort by ensuring climatecontrol and toilet systems remain in proper working order. Technical and Advisory Services — Including oversight of other contractedmechanical services and technical field support.8
A History of Proven PerformanceOn a day-to-day basis, Amtrak maintains some 369 locomotives (both dieseland electric) and 1,384 pieces of rolling stock for daily Amtrak intercity service.Because of the length of our trips, and our daily, weekend and round-the-clockservice profiles, Amtrak’s equipment presents a unique maintenance challenge:our fleet is the hardest-run passenger fleet in the United States. In spite of theconstant challenges imposed by the nature of our service (such as abbreviatedturn times), Amtrak was able to avoid equipment-related departure delays97.4% of the time in FY 2009.We currently provide mechanical services to four commuter rail services andmore than 250 privately owned railcars that are registered with Amtrak. Theseproviders vary in size from those with fewer than one million riders, up tomulti-million rider corridor operations; some are 79-mph diesel driven, whileothers operate electric equipment at speeds up to 125 mph.These before-and-after photos of an AmtrakHorizon coach illustrate the quality and scopeof Amtrak’s ability to rebuild passenger railcars.AMT RAK M ECHANICALExpertiseEngineeringScope of WorkEquipmentPeopleWHATWEDOWHEERWEWORKField LocationsFacilitiesShopsTerminalsTrain YardsHOW WE WORKProcess and TechnologyQuality Assurance, SafetyAward-winning Work International Innovation and Excellence Award from Railway Interiors magazinefor “Refurbishment of the Year.” Amtrak employees have won the Dr. Gary Burch Memorial Safety Award fromthe National Association of Railroad Passengers in nine of the last sixteen years.9
Advanced TechnologyAmtrak has a full range of technologies at its disposal to support its maintenanceservices. When combined with the expertise of our skilled craftsmen, thesetools allow us to provide the results and cost reductions our customers demand.Selected technologies include: Onboard Equipment Health Monitoring — Critical system information isrecorded and transmitted via satellite to predict and detect failures, allowing forfaster repairs and troubleshooting. Infrared and Acoustic Detection Equipment — Quick troubleshooting oflive electrical circuits allows us to find problems that would otherwise not beapparent. Catching problems before they become a failure is key to costreduction and equipment availability. ARGUS Wheel Measurement System — Precise information allows wheelprofiles to be maintained, extending wheel life, improving ride quality andreducing costs.State-of-the-art facilities at our Ivy City shopssupport every kind of passenger rolling stockand operation. Ultrasonic Wheel Defect Detection — Early detection of microscopic wheeldefects and anomalies prevents problems before they occur. Vibration Analysis — Advanced sensors are used on rotating components.Environmental ConcernOverhead crane capacity is a vital capability forheavy locomotive repair — and it’s a capabilityyou’ll find at all three of our back shops.Amtrak has long made it a priority to reduce its environmental impact. At ourmechanical facilities, we are constantly seeking new ways to recycle and reduceenergy consumption. In an average year, Amtrak recycles approximately 7,200tons of industrial materials, as well as 218,000 gallons of used oil. Metals such as scrap steel, used parts, cables and wire Batteries Foam from mattresses and seat cushions Polycarbonate windowsFor more information, visit MechanicalServices.Amtrak.com or contact us at 1-888-920-637810
Amtrak is proud to partner with the following organizations to provide mechanical services:American Railway and Airway Supervisors Association, Maintenance of EquipmentInternational Association of Machinists and Aerospace WorkersInternational Brotherhood of Electrical WorkersInternational Brotherhood of Boilermakers and BlacksmithsNational Conference of Firemen and OilersSheet Metal Workers’ International AssociationTransportation Communications International Union, Brotherhood Railway Carmen DivisionTransport Workers Union of America, Railroad DivisionFor more information, visit MechanicalServices.Amtrak.com or contact us at 1-888-920-6378Amtrak 2011Amtrak is a registered service mark of the National Railroad Passenger Corporation.
At our two air brake shops in Beech Grove, IN, and Bear, DE, Amtrak can clean, rebuild and test almost all air brake valves thanks to the versatility provided by our modern automated test racks, AB test racks and 4C test racks. To provide additional value to customers, Amtrak has patented an automated tread bra
Overview . Under the provisions of PRIIA Section 209, all short‐distance Amtrak corridor services must become state‐ . Pursuant to part (b) of Section 209, if changes to Amtrak’s financial systems result in aterial ma change to the results of APT, Amtrak will work with its state partners to update this policy in a manner consistent with .
Amtrak is a registered service mark of the National Railroad Passenger Corporation. National Railroad Passenger Corporation 1 Massachusetts Avenue NW Washington, DC 20001 Amtrak.com. 3 Introduction 15 Equipment Asset Line 43 Infrastructure Asset Line 63 Stations Asset Line 81 Five-Year Capital . fleet acquisition process and managing .
Asset Line . Base (FY 2019) Five Year Strategic Plan (FY 2020-2024) National Railroad . Passenger Corporation. 1 Massachusetts Avenue NW Washington, DC 20001. Amtrak.com. Amtrak is a registered service mark of the National Railroad Passenger Corporation. 3. Executive Summary 4:
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