TTP-225 / TTP-323 Series
TTP-225 / TTP-323 SeriesTHERMAL TRANSFER / DIRECT THERMALBAR CODE PRINTERSERVICEMANUAL
TTP-225/TTP-323Bar Code Printer Service ManualTABLE OF CONTENT1. OVERVIEW . 11.1 Front View . 11.2 Interior View . 21.3 Rear View . 32. ELECTRONICS. 52.1 Summary of Board Connectors . 52.2 Pin Configuration . 103. MECHANISM . 123.1 Replacing Feed Button PCB/ Feed Button PCB with LCD Module (Factoryoption) . 123.2 Replacing the Main Board and RS-232/ Ethernet (Option) interface board . 143.3 Replacing the Platen Roller Assembly . 173.4 Replacing the Print Head Assembly. 193.5 Replacing the Stepping Motor . 203.7Peel-off Module Installation (Option) . 213.8Cutter Module Installation (Option) . 234. TROUBLESHOOTING . 254.1 LED Status . 254.2 Print Quality . 264.3 LCD display (Factory option) . 285. MAINTENANCE . 29UPDATE HISTORY . 31i
TTP-225/TTP-323Bar Code Printer Service Manual1. OVERVIEW1.1 Front View5123461. LCD display (Factory option)2. LED indicator3. Feed button4. Paper exit chute5. Media view window6. Top cover open lever1
TTP-225/TTP-323Bar Code Printer Service Manual1.2 Interior View12345146789101211131. Ribbon access cover2. Ribbon rewind hub3. Ribbon rewind gear4. Print head5. Ribbon supply hub6. Gap sensor (receiver)7. Media holders8. Media guide9. Top cover support10. Black mark sensor11. Platen roller12. Gap sensor (transmitter)13. Media guide adjuster knob14. Top cover2
TTP-225/TTP-323Bar Code Printer Service Manual1.3 Rear View1623541. Power switch2. Power jack socket3. USB interface4. USB host (Factory option)5. RS-232C interface / Ethernet interface (Option)6. SD card socketNote:* The interface picture is for reference only. Please refer to the product specification for theinterface availability.* Recommended MicroSD card specification.SD card specSD card capacityApproved SD card manufacturerV1.0, V1.1MicroSD 128 MBTranscend, PanasonicV1.0, V1.1MicroSD 256 MBTranscend, PanasonicV1.0, V1.1MicroSD 512 MBTranscend, PanasonicV1.0, V1.1MicroSD 1 GBTranscend, PanasonicV2.0 SDHC CLASS 6 MicroSD 4 GBTranscend- The DOS FAT file system is supported for the SD card.- Folders/files stored in the SD card should be in the 8.3 filename format3
TTP-225/323Bar Code Printer Service Manual2. ELECTRONICS2.1 Summary of Board ConnectorsMain 1USB connectorJP562RS-232 interface board connectorJP50Gap sensor receiver connectorJP34Pin3DescriptionVoltage1Power3.3V2GAP sensor receiver AD0 3.3V5
TTP-225/323Bar Code Printer Service ManualFeed key and LED connectorPin4JP28Description1Power2LED green3LED red4Feed switch5GNDVoltage3.3VLED light on: 1.1 1.4VLED light off: 1.6 1.9VLED light on: 1.4 1.7VLED light off: 1.8 2.1V0V: Push key3.3V: Stand-by0V5Print head connector6Micro processor7Stepping motor connectorJP14Black mark sensor connectorJP17JP55PinDescription1Power2Gap sensor emitter483.3VBlack mark sensoremitterBlack mark sensorreceiver AD3VoltageEmitter on : 2.1 2.3VEmitter off: 3.3VEmitter on : 2.1 2.3VEmitter off: 2.6 2.8V0 3.3VGap emitter connectorJP71PinDescription1Power3.3V2Gap sensor emitterEmitter on : 2.1 2.3VEmitter off: 3.3VHead open sensor connectorPin910VoltageJP16Description1Power2Head opensensor receiver3GNDVoltage0V to 1.2V to 0V, 10ms square wavecontinuedHead close: 3.3V to under 1.0V to 3.3V,10ms square wave continuedHead open: 3.3V continued0VLCD connector (Option)JP16
TTP-225/323Bar Code Printer Service ManualPeel-off sensor erved3Peel sensor emitterEmitter on: 2.1 2.3VEmitter off: 2.6 2.8V4Peel sensor receiver AD0 3.3V5GND0VCutter connectorJP35PinDescription1Cutter power24V2GND0V3Cutter direction4Cutter enable5Cutter position sensorswitch0V: Cutter positive cut5V: Cutter negative cut0V: Cutter work5V: Cutter stop0V: Cutter stop3.3V: Cutter work6GND0V7Logic power5V8Reserved1213microSD socketJP2Ribbon near end sensor .3V2Ribbon near end sensorreceiveon:0Voff:3.3V3GND0V7
TTP-225/323Bar Code Printer Service ManualStandard board21Connector DescriptionRemark1RS232 connectorJP52Main board connectorJP508
TTP-225/323Bar Code Printer Service ManualOption board12Connector DescriptionRemark1Ethernet connector/ RJ-45JP42Main board connectorJP509
TTP-225/323Bar Code Printer Service Manual2.2 Pin ConfigurationRS-232PINCONFIGURATION1 5 ON1N/C2D-3D 4GNDEthernet (Option)PINCONFIGURATION1Tx 2Tx-3Rx 4N/C5N/C6Rx-7N/C8N/C10
TTP-225/323Bar Code Printer Service ManualUSB host (Option)PINCONFIGURATION1 5V2D-3D 4GND11
TTP-225/323Bar Code Printer Service Manual3. MECHANISMPlease turn off the power switch and unplug the power adapter before replacing parts.3.1 Replacing Feed Button PCB/ Feed Button PCB with LCDModule (Factory option)1. Open the printer top cover by pulling the tabs located on each side towards the frontof the printer, and then lift the top cover to the maximum open angle.2. Use the screwdriver to remove the 6 screws from the top inner cover.ScrewsScrews3. Remove three screws from the feed button PCB holder.12
TTP-225/323Bar Code Printer Service ManualScrews4. Disconnect the harness from the feed button PCB.LCD harness(Option)Feed buttonPCB harness5. Replace the feed button PCB or feed button PCB with LCD module.6. Reassemble the parts in the reverse procedure.13
TTP-225/323Bar Code Printer Service Manual3.2 Replacing the Main Board and RS-232/ Ethernet (Option)interface board1. Open the top cover and remove the lower front cover.Lower front cover2. Close the top cover. Then turn the printer upside down and use the screwdriver toremove six screws from lower cover.ScrewsScrews3. Remove the lower cover.Lower cover4. Remove 3 screws from the main board and RS-232/Ethernet interface board.14
TTP-225/323Bar Code Printer Service ManualScrews5. Disconnect all connectors from the main board.6. Remove/Replace the main board and RS-232/Ethernet interface ption)Main board7. Take off the interface plate from the lower cover.Interface plate8. Reassemble the PCB, lower cover and lower front cover in reverse procedures.15
TTP-225/323Bar Code Printer Service Manual9. Insert the lower side of Ethernet interface plate first then push the upper side ofinterface plate to install it.Ethernetinterface platePUSH16
TTP-225/323Bar Code Printer Service Manual3.3 Replacing the Platen Roller Assembly1. Open the printer top cover and remove the lower front cover.Lower front cover2. Disengage the platen holder tabs from the lower inner cover by pulling out the rightside and left side tabs. Rotate the tabs into a horizontal position.UnhookHorizontal position3. Take out the platen roller assembly.4. Replace a new platen roller assembly.Platen roller assembly17
TTP-225/323Bar Code Printer Service ManualNote:The tab here is for regularlabel.The tab here is for thick label.(Thickness is 0.19 mm)18
TTP-225/323Bar Code Printer Service Manual3.4 Replacing the Print Head Assembly1. Open the printer top cover.2. Remove the print head cable cover.3. Press left concave of the print head bracket then pick up the print head assembly.4. Disconnect the print head harness. Replace the print head assembly.Print head assembly4. Reassemble the parts in the reverse procedures.19
TTP-225/323Bar Code Printer Service Manual3.5 Replacing the Stepping Motor1. Refer to section 3.2 to remove main board and RS-232/Ethernet interface board.2. Use the screwdriver to remove 2 screws.TTP-225 (203 dpi)TTP-323 (300 dpi)ScrewsScrews3. Remove/Replace the stepping motor.4. Reassemble the parts in the reverse procedures.20
TTP-225/323Bar Code Printer Service Manual3.7Peel-off Module Installation (Option)1. Refer to section 3.2 to remove the lower cover.2. Thread the 5-pin peel-off module harness through the front slot of lower inner cover.Plug in the peel-off module harness connector to the 5-pin red socket on the mainboard.Peel-off moduleSlot5-pin socket3. Embed the tenons into the both sides mortise of lower inner cover.Tenon4. Take off the interface plate from the lower cover.Interface plate5. Then, put back the lower inner cover. Fasten 4 screws and Insert the interface plate.21
TTP-225/323Bar Code Printer Service Manual6. Insert the lower side of interface plate first then push the upper side of interface plateto install it.PUSH7. Open the top cover and peel-off cover. Install the peel-off bar into the both slots oflower inner cover. Install the right side with spring first.Peel-off bar8. Place the printer in the flat and secured desktop for media loading and printing.22
TTP-225/323Bar Code Printer Service Manual3.8Cutter Module Installation (Option)1. Refer to section 3.2 to remove the lower cover.2. Thread the cutter module 8-pin harness through the front slot of lower inner cover.Connect the cutter module harness connector to the 8-pin white socket on the printermain board.Cutter moduleSlot8-pin socket3. Take off the interface plate from the lower cover.Interface plate4. Then, put back the lower inner cover. Place the cutter module into the both sidesnotches of lower inner cover, then push cutter to lock into the lower inner cover.23
TTP-225/323Bar Code Printer Service Manual5. Insert the lower side of interface plate first then push the upper side of interface plateto install it.PUSH6. Place the printer in the flat and secured desktop for media loading and printing.P/N:39-0000180-00LF24
TTP-225/323Bar Code Printer Service Manual4. TROUBLESHOOTINGThe following guide lists the most common problems that might be encountered whenoperating this bar code printer. If the printer still does not function after all suggestedsolutions have been invoked, please contact the Customer Service Department of yourpurchased reseller or distributor for assistance.4.1 LED StatusThis section lists the common problems that according to the LED status and otherproblems you may encounter when operating the printer. Also, it provides solutions.LED Status/ ColorOFFPrinterStatusNo responsePossible CauseNo powerRecovery Procedure* Turn on the power switch.* Check if the green LED is lit on power supply. Ifit is not lit on, power supply is broken.* Check both power connections from the powercord to the power supply and from the powersupply to the printer power jack if they areconnected securely.Solid GreenONThe printer is ready to * No action necessary.useGreen withPauseThe printer is paused * Press the FEED button to resume for printing.blinkingRed withblinkingErrorThe out of label or1. Out of label or ribbonribbon or the printer* Load a roll of label and follow the instructions insetting is not correctloading the media then press the FEED button toresume for printing.* Load a roll of ribbon and follow the instructionsin loading the ribbon then press the FEED buttonto resume for printing.2. Printer setting is not correct* Initialize the printer by instructions in “Power onUtility” or “Diagnostic Tool”.Note:Printer status can be easily shown on the Diagnostic Tool. For more information about theDiagnostic Tool, please refer to the instruction in the software CD disk.25
TTP-225/323Bar Code Printer Service Manual4.2 Print QualityProblemPossible CauseCheck if interface cable is wellRecovery ProcedureRe-connect cable to interface.connected to the interface connector.The serial port cable pin configuration is Please replace the cable with pin to pinNot Printingnot pin to pin connected.connected.The serial port setting is not consistentPlease reset the serial port setting.between host and printer.The port specified in the Windows driver Select the correct printer port in theis not correct.driver.The Ethernet IP, subnet mask, gateway Configure the IP, subnet mask andis not configured properly.No print on the label Label loaded not correctly.Continuous feedinglabelsThe printer setting may go wrong.gateway.Follow the instructions in loading themedia.Please do the initialization andgap/black mark calibration.Gap/black mark sensor sensitivity is not Calibrate the gap/black mark sensor.set properly (sensor sensitivity is notenough)Paper JamMake sure label size is set properly.Set label size exactly as installed paperin the labeling software or program.Labels may be stuck inside the printerRemove the stuck label.mechanism near the sensor area.Poor Print Quality Top cover is not closed properly.Close the top cover completely andmake sure the right side and left sidelevers are latched properly.Wrong power supply is connected withCheck if 24V DC output is supplied byprinter.the power supply.Check if supply is loaded correctly.Reload the supply.Check if dust or adhesives areaccumulated on the print head.26Clean the print head.
TTP-225/323Bar Code Printer Service ManualCheck if print density is set properly.Adjust the print density and printspeed.Check print head test pattern if headRun printer self-test and check the printelement is damaged.head test pattern if there is dot missingin the pattern.27
TTP-225/323Bar Code Printer Service Manual4.3 LCD display (Factory option)This section lists the LCD display messages that you may encounter when operatingthe printer. Also, it provides solutions.MessagesPossible CauseRecovery ProcedureHead OpenNo PaperPaper Jam* The printer top cover is open.* Please close the top cover.* Running out of label.* The label is installed incorrectly.* Gap/black mark sensor is notcalibrated.* Supply a new label roll.* Please refer to the steps in user’smanual to reinstall the label roll.* Calibrate the gap/black marksensor.* Gap/black mark sensor is notset properly.* Make sure label size is setproperly.* Labels may be stuck inside theprinter mechanism.* Calibrate the gap/black marksensor.* Set label size correctly.* The space of FLASH/DRAM orMicroSD card is full.* Delete unused files in theFLASH/DRAM or MicroSD card.* Peel function is enabled.Waiting user to take label awayto print the next label.* Please take the label away to printthe next label if peeler module isinstalled.* If peeler module is installed andlabel is been taken away, but themessage remains. Please check ifthe peeler module connector isconnected to main board properly.* If peeler module is not installed,please disable the peeler function.* Cutter jam.* There is no cutter installed onthe printer.* Cutter or cutter driver circuitboard is damaged.* Remove the jammed label.* Make sure the media thickness isequal or less than 0.19mm.* Replace the cutter or cutter drivercircuit board.Out of MemTake LabelCutter Error28
TTP-225/323Bar Code Printer Service Manual5. MAINTENANCEThis session presents the clean tools and methods to maintain your printer.1. Please use one of following material to clean the printer.Cotton swab (Head cleaner pen)Lint-free clothVacuum / Blower brush 100% ethanol2.The cleaning process is described as followingPrinter PartMethodInterval1. Always turn off the printerClean the print head when changing abefore cleaning the print head. new label roll2. Allow the print head to cool fora minimum of one minute.3. Use a cotton swab and 100%ethanol to clean the print headsurface.Print HeadPlaten Roller1. Turn the power off.2. Rotate the platen roller andwipe it thoroughly with 100%ethanol and a cotton swab, orlint-free cloth.Tear Bar/PeelBarUse the lint-free cloth with 100% As neededethanol to wipe it.29Clean the platen roller when changinga new label roll
TTP-225/323Bar Code Printer Service ManualSensorCompressed air or vacuumMonthlyExteriorWipe it with water-dampenedclothAs neededInteriorBrush or vacuumAs neededNote: Do not touch printer head by hand. If you touch it careless, please use ethanol toclean it. Please use 100% Ethenol. DO NOT use medical alcohol, which may damage theprinter head. Regularly clean the print head and supply sensors once change a new ribbon tokeep printer performance and extend printer life. The maximum printing ratio per dot line is 15% for this printer. To print the full webblack line, the maximum black line height is limited to 40 dots, which is 5mm for 203DPI resolution printer.30
TTP-225/323Bar Code Printer Service ManualUPDATE HISTORYDateContentEditor2011/1/25Modify TSC addressCamille2011/3/24Modify section 2.2, 3.2, 3.7 and 3.8Camille2011/4/8Modify section 2.2Camille2011/5/20Modify section 3.3Camille31
TSC Auto ID Technology Co., Ltd.Corporate Headquarters9F., No.95, Minquan Rd., Xindian Dist.,New Taipei City 23141, Taiwan (R.O.C.)TEL: 886-2-2218-6789FAX: 886-2-2218-5678Web site: www.tscprinters.comE-mail: printer sales@tscprinters.comtech support@tscprinters.comLi Ze PlantNo.35, Sec. 2, Ligong 1st Rd., Wujie Township,Yilan County 26841, Taiwan (R.O.C.)TEL: 886-3-990-6677FAX: 886-3-990-5577
TTP-225/TTP-323 Bar Code Printer Service Manual 1.2 Interior View 1. Ribbon access cover 2. Ribbon rewind hub 3. Ribbon rewind gear 4. Print head 5. Ribbon supply hub 6. Gap sensor (receiver) 7. Media holders 8. Media guide 9. Top cover support 10. Black mark sensor 11. Platen roller 12. Gap
R 323.1151 to R 323.1159, R 323.1162 to R 323.1164, and R 323.1169 of the Code are rescinded to read as follows: PART 5. SPILLAGE OF OIL AND POLLUTING MATERIALS . R 323.1158 Rescinded . R 323.1151 Rescinded R 323.1159 Rescinded R 323.1152 Rescinded R 323.1162 Rescinded R 323.1153 Rescinded R 323
TTP 5200/5250 Kiosk Printer Sub-system Service Manual Publ. No. 101469, Ed. A. TTP 52x0 Series Kiosk Printer Sub-system — Service Manual December 2001 Related manuals TTP 5200/5250 Getting Started (01451-000) TTP 5100/5200/5250 Operating Instructions (01434-000)
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