Vendor Invoice Status (VIS) And Vendor Inquiry Tracking .
Vendor Invoice Status (VIS)and Vendor InquiryTracking System (VITS)https://vis.conocophillips.comMarch 1, 2016
What is VIS / VITS? VIS is a ConocoPhillips Web site that our vendors can access that currently containsConocoPhillipsWhatAccountsPayableInvoice and Purchase Order payment information.is VIS/ VITS? VIS is the primary resource for vendors to easily obtain up-to-date information on yourConocoPhillips invoice/PO status and payments for the past six months. If you are unable to find the answer to your inquiry by reviewing the information available inVIS, you can submit a Vendor Issue Tracking System (VITS) ticket to the ConocoPhillips APdepartment through this site as well. Vendor Issue Tracking System (VITS) is used to document all invoice and payment inquiries aswell as responses.
What information is available in VIS? Invoice/Purchase Order Data such as: Invoice StatusWhat information is Invoice Receipt Date Invoice Amount Payment Amount Check Number Payment Date Purchase Order Line Detail ConocoPhillips Accounting Information Answers to Frequently Asked Questionsavailable in VIS?
How do I get started? Log onto https://vis.conocophillips.comHow do I get started? You need your ConocoPhillips vendor number and a recent invoice or purchase ordernumber. If you do not know your vendor number, it is referenced on all paymentremittances or you can contact the ConocoPhillips Vendor Relations Call Center: Norway 47 52024062 UK 44(0) 1224 205007 US 918-661-5746
VIS Sign-up ScreenOnce you submit your vendor number and invoice/PO number, a set-up screen will appear whereyou will create your own user ID and password.VIS Sign-up Screen
Accessing Multiple Vendor Numbers Select the Settings tab at the top of the screen Add the additional vendor number and an invoice/purchase order number currently in ourAccessingMultipleVendorNumberssystemunder thatspecific vendornumber
Using Vendor Invoice Status (VIS) The Help Tab contains answers to Frequently Asked QuestionsVendorStatus(VIS) For additionalUsingassistance,contactInvoiceour VendorRelationsCall Center atthe appropriate number below: Norway 47 52024062 UK 44(0) 1224 205007 US 918-661-5746
Using Vendor Invoice Status (VIS) to find invoices Click on the invoice tab to view the invoice details. Selectthe invoicenumberyou (VIS)want researched.UsingVendorInvoiceStatusto find invoices If the invoice number is not in the system or is over 6 months old you will go to the nextstep which is to click on the circle with the question mark.
Using VIS to find invoice status and open an inquiry VITS After you click on the invoice number the next screen will be the Invoice Detail screen. If atVIS tofindtheinvoicestatus andan inquiry VITSthis point youUsinghave notfoundinformationyouopenneed Click on the question markin the upper right corner of the page The VITS site will open and a ticket will open with your invoice informationprepopulated.
Using VIS to find invoice status and open an inquiry in VITS (Cont’d.) The VITS (Vendor Issues Tracking) screen will pop up with your information, the vendorUsingto findinformationinvoice statusand openan inquiry in VITS (Cont’d.)information, andtheVISinvoicealreadypopulated.
Using VIS to find invoice status and open an inquiry in VITS (Cont’d.) After you have filled in all the information and include a summary of your issue, click onUsing VIS to find invoice status and open an inquiry VITSthe “Add” button. After clicking “Add” the line item invoice data is captured and the entry fields will openup allowing the next invoice to be entered if applicable.
Adding attachments to VITSYou can add documentsby clicking ontothe“Attach a File” buttonAdding attachmentsVITSof the page and then attaching your document.at the bottom
Removing attachments to VITSRemovingattachmentsto VITS You can removethe attachmentby clickingon “remove”.
Completing and Saving VITS TicketAfter you haveCompletingcompleted theandVITSattachedandticketSavingTicketany necessarydocuments, click on the “Save Ticket” button.
Finalizing VITSThe VITS has beensaved andFinalizingVITSyou will receive a confirmation at the top of the ticketwith your ticket number and the message “Your ticket has been submitted”.Click “Return” to go back to the previous screen.
VITS Confirmation Email (sample)VITS Confirmation Email (sample)
Creating additional VITS Click on “Return”if youadditionalneed to createCreatingVITSanother ticket for this vendor number. This will take you to the last VIS screen you were on before you created theticket. Important Information to aide in Research Fill in all invoice or payment reference data fields Include information in the Initial Summary, that will help the Error ResolutionTeam research your issue/question as quickly as possible. Attach any supporting information that will assist with the research.
Using Vendor Invoice Status (VIS) to find invoices Click on the invoice tab to view the invoice details. Select the invoice number you want researched. If the invoice number is not in the system or is ove
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Enter the PO# in PO Field and click submit Invoice Status - Invoice on hold Click on invoice# to check the hold reason Click on Invoice life Cycle for exact hold reason Hold name and hold reason are below Invoice Status - Invoice Paid If Invoice status is "PAID" Click on Payment# to find complete payment information
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