2022 UPS Rate & Service Guide

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2022 UPS Rate& Service Guide Retail Rates

Essential ContactsSupportUPS Customer Serviceups.com1-800-PICK-UPS (1-800-742-5877)1-800-877-1548 En Español1-800-782-7892 International1-800-811-1648 Billing1-800-554-9964 Hazardous Materials1-800-833-0056 Hearing Impaired – TTY/TDDcustomer.service@ups.comWorldShip Technical national Shippingups.com/international1-800-782-7892UPS Ground Time in Transitups.com/mapsUPS Package Design and Test Lab1-877-877-7229UPS CampusShip SupportHelp Desk: 1-877-289-6418 (United States)Zone ChartsView or download at ups.com/ratesFreight ServicesUPS offers multiple options for shipments over 150 pounds. For more information on these services, go topages 4-6.Air Freight ternationalairfreight1-800-443-6379Ocean Freight Servicesups.com/oceanfreight1-800-443-6379UPS Trade Direct ups.com/tradedirect1-800-742-5727UPS Worldwide Express Freight ServicesUPS Worldwide Express Freight at ups.com1-800-782-7892UPS Express Critical Express Shipping1-800-714-8779UPS SolutionsVisit ups.com/services to view the full portfolio of UPS services.The UPS Store theupsstore.com1-800-789-4623UPS Mail Innovations ups.com/mailinnovations1-800-500-2224UPS Capital upscapital.com1-877-263-8772UPS Supply Chain Solutions ups.com/supplychainsolutions1-800-742-5727Parcel Pro parcelpro.com1-888-683-2300Stay on top of the latest UPS news, announcementsand critical updates via email at ups.com/subscribe.

How To Use This GuideFind what you need to ship your packages – from services and rates to packaging and payment – in thefollowing pages. For your convenience, the “UPS Rate and Service Guide” is divided into four sections thatcover each of the primary steps involved in preparing and processing a shipment. At the beginning ofeach section, further detail as to what is covered in that section is provided. Essential informationregarding the general terms and conditions of service governing UPS and its affiliates in the transportationof packages and UPS Worldwide Express Freight Midday and UPS Worldwide Express Freight pallets inthe United States is provided in the “UPS Tariff/Terms and Conditions of Service – United States” availableat ups.com/assets/resources/webcontent/en US/terms service us.pdf.Section 1CHOOSING A SERVICEPAGES 3-9Determine the service that best meets your needs for domestic, export andimport shipping. Also, learn about certain service restrictions that may apply.Section 2PREPARING A SHIPMENTPAGES 10-26Information about how you package a shipment, determine the rate and getthe shipment to UPS is provided.Section 3DETERMINING THE RATEPAGES 27-140Determine the rates and zones for domestic, export and import shipments.Also, learn about available value-added services.Section 4TRACKING AND PAYMENTConvenient and up-to-the-minute ways to track shipments are reviewed,as well as an explanation of the UPS invoice, its presentation and variousbilling and payment options.PAGES 141-146

ups.com2Table of ContentsIn this “UPS Rate and Service Guide”, you will find the 2022 UPS Package Retail Rates for the 48 contiguous states, effective December 27, 2021(unless otherwise noted). Shippers who do not receive Daily Rates will be charged Retail Rates. This Guide also applies to customers who havepackages processed at The UPS Store locations, UPS Customer Centers, UPS Alliance Locations or UPS Authorized Shipping Outlet locations.*You also will find service and rate information for Air Freight. The most current version of this Guide can be downloaded at ups.com/rates.* Third-Party Retailer charges for value-added services and other surcharges may vary from the charges set forth herein. All charges by UPS Authorized Shipping Outletsand certain UPS Alliance Locations may vary, but packages processed at those locations still are subject to the general terms and conditions set forth herein.Choosing a ServiceDetermining the Rate (continued)UPS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Export (continued)UPS Worldwide Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84UPS Worldwide Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87UPS StandardTo Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90To Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Service Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Preparing a ShipmentSpecial Packaging Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Packaging Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Determine the Weight and Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Shipping Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Pickup and Drop-off Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Determining the RateDetermine the Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Determine the Rate and Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29West and East State Classifications . . . . . . . . . . . . . . . . . . . . . . . . . .30Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Canada Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35UPS Standard Zone Chart (to Mexico) . . . . . . . . . . . . . . . . . . . . 40Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Worldwide Zone Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41UPS 3 Day Select andUPS Standard Zone Chart (from Canada) . . . . . . . . . . . . . . . . . . 44UPS Standard Zone Chart (from Mexico) . . . . . . . . . . . . . . . . . . 45Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46UPS Next Day Air Early . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46UPS Next Day Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50UPS Next Day Air Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54UPS 2nd Day Air A.M. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58UPS 2nd Day Air . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62UPS 3 Day Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66UPS Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70UPS Simple Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74UPS Next Day Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76UPS 2nd Day Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76UPS 3 Day Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76UPS Next Day Air Freight NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77UPS 2nd Day Air Freight NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77UPS 3 Day Freight NGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78UPS Worldwide Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79UPS Worldwide Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79UPS Worldwide Express Freight Midday . . . . . . . . . . . . . . . . . . . . 82UPS Worldwide Express Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Import . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Shipment Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96UPS Worldwide Express Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97UPS Worldwide Express NA1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97UPS Worldwide Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97UPS Worldwide Express Freight Midday . . . . . . . . . . . . . . . . . . . 100UPS Worldwide Express Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101UPS Worldwide Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102UPS Worldwide Expedited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105UPS 3 Day Select from Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108UPS StandardFrom Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109From Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Value-Added Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116UPS Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Other Services – General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122Recipient Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123North American Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130North American Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132UPS Worldwide Expedited Ground Freight . . . . . . . . . . . . . . . 134Other Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126North American Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131North American Air Freight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133UPS Worldwide Expedited Ground Freight . . . . . . . . . . . . . . . . . 135Customs Brokerage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Tracking and PaymentTrack Your Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142Reviewing Your Invoice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

How To Use This GuideSection 1CHOOSING A SERVICEDetermine the service that best meets your needs for domestic, export and import shipping.Also, learn about certain service restrictions that may apply.n Overview of UPS services.Pages 4-6n Review service restrictions for domestic, export and import shipments.Pages 7-9Section 2PREPARING A SHIPMENTPAGES 10-26Section 3DETERMINING THE RATEPAGES 27-140Section 4TRACKING AND PAYMENTPAGES 141-146

ups.com4UPS ServicesUnited States – PackageSame Day1 Day2 Days3 DaysWithin 5 DaysPage UPS Next Day Air Early UPS Next Day Air 50UPS Next Day Air Saver 5446UPS 2nd Day Air A.M. UPS 2nd Day Air 5862UPS 3 Day Select 66 UPS GroundUPS Simple Rate UPS Ground with Freight Pricing 70 74 6International – Package and FreightBestAvailableFlight1-3Days2-5DaysWithin3 Days3-5DaysDay-DefiniteExportPageImportPageUPS Worldwide Express Plus 7997UPS Worldwide Express NA1 N/A97UPS Worldwide Express 7997UPS Worldwide Express Freight Midday 82100UPS Worldwide Express Freight 83101UPS Worldwide Saver 8410287105 UPS Worldwide Expedited UPS 3 Day Select from CanadaN/A108UPS Standard to/from Canada 90109UPS Standard to/from Mexico 93111 UPS Air Freight Premium Direct **UPS Air Freight Direct ****UPS Air Freight Consolidated *Call 1-800-443-6379 for rates and additional information.Notes:– Some shipments to and from certain locations may require additional time in transit. For guarantee details,service availability and time commitments, visit ups.com for packages and ups.com/supplychainsolutions(or call 1-800-443-6379) for Air Freight.– Visit ups.com/holidays for time in transit changes effective during the holiday season.– Import services are not available for UPS international package and UPS Worldwide Express Freight servicesat any The UPS Store location, UPS Drop Box, UPS Customer Center, UPS Alliance Location (Staples) orUPS Authorized Shipping Outlet. Hold at Location available for UPS Worldwide Express Freight at UPS WorldwideExpress Freight Centers.– Air Freight services are not available at any The UPS Store location, UPS Drop Box, UPS Customer Center,UPS Alliance Location (Staples) or UPS Authorized Shipping Outlet.

ups.comUPS Services  5Choosing a ServiceUPS ServicesNorth American FreightSameDay1DayUPS Next Day Air Freight UPS Next Day Air Freight NGS 2Days2-3Days3-5DaysWithin3-4 DaysDayDefinitePage7677UPS 2nd Day Air Freight 76UPS 2nd Day Air Freight NGS 77UPS Worldwide Expedited Air Freight (U.S.-Mexico)UPS Worldwide Expedited Ground Freight (U.S.-Mexico) * * UPS 3 Day Freight 76UPS 3 Day Freight NGS 77* Delivery is guaranteed when UPS is the customs broker. Call 1-800-443-6379 for rates and additional information.Notes:– Some shipments to and from certain locations may require additional time in transit. For guarantee details, service availabilityand time commitments, visit ups.com for packages and ups.com/supplychainsolutions (or call 1-800-443-6379) for Air Freightand UPS Worldwide Expedited Ground Freight.– Visit ups.com/holidays for time in transit changes effective during the holiday season.– Import services are not available for UPS international package and UPS Worldwide Express Freight services at any The UPS Store location, any UPS Drop Box, any UPS Customer Center, any UPS Alliance Location (Staples) or any UPS Authorized Shipping Outlet.Hold at Location available for UPS Worldwide Express Freight at UPS Worldwide Express Freight Centers.– Air Freight services are not available at any The UPS Store location, any UPS Drop Box, any UPS Customer Center,any UPS Alliance Location (Staples) or any UPS Authorized Shipping Outlet.

ups.com6UPS ServicesServiceOther InformationUPS CAPITAL SERVICESInsureShieldTMShipping Insurancethrough UPS CapitalInsurance Agency, Inc.Protect in-transit shipments and warehoused goods against loss, damage or porch piracy with higher coverage limits than non-insurance declaredvalue programs.– Worldwide coverage for package and freight shipments regardless of mode and carrier.– Call 1-877-263-8772 or visit upscapital.com to request a quote or more information.Parcel Pro Select– Coverage and advanced risk mitigation protocols for jewelry, loose stones and watches through Parcel Pro .– Call 888-683-2300 or visit parcelpro.com for more information.PaymentsAccept payments securely and easily with UPS Capital Merchant Services.– Multiple payment options.– Next-business-day funding.– Call 1-877-263-8772 or visit upscapital.com.MULTIPLE-PACKAGE SHIPMENTSThis offering is ideal for multiple-package shipments where a pallet is not required. Each package has its own shipping label and unique tracking number.UPS Ground withFreight Pricing– Guaranteed day-definite UPS Ground delivery within one to five business days in the 48 contiguous states for shipments over 150 pounds.– With UPS Ground with Freight Pricing, customers have the ability to rate and ship UPS Ground service using LTL shipment characteristics, such as FreightClass. Visit ups.com/gfp for more information about shipment eligibility and rates.Notes:– Available at select locations of The UPS Store or UPS Customer Centers.– Visit ups.com/holidays for time in transit changes effective during the holiday season.

ups.comService Restrictions  7Choosing a ServiceDomestic, Export and ImportService RestrictionsPACKAGEHazardous Materials and International Dangerous GoodsUPS will accept domestic Air DangerousGoods ship ments prepared under D.O.T.Title 49 of the Code of FederalRegulations (49 CFR) or the Interna tionalAir Trans port Association (IATA) regulationsets. The domestic Hazardous Materialsand Inter national Dangerous Goods (IDG)function ality is integrated into the currentversion of WorldShip software. Contactthe Hazardous Materials Support Centerat 1-800-554-9964 for more information.Select Hazardous Materials, as definedand regulated under 49 CFR, andDangerous Goods, as defined under theInternational Civil Aviation Organization(ICAO) and published in the IATA “DangerousGoods Regulations,” are accepted for trans portation only as a contractual servicedomestically within and between all 50states and Puerto Rico, and internationallywithin or between defined service areas.Effective April 3, 2017, a separate contract isrequired to ship Cargo Aircraft Only (CAO)quantities for classes 1-8 (contact theHazardous Materials Support Centerat 1-800-554-9964 for more information).Setting Up Service for HazardousMaterials and Dangerous GoodsTo receive Hazardous Materials orDangerous Goods service, includingUPS Standard to Canada, the shippermust have a Scheduled Pickup accountand agree to the provi sions set forthin the online “UPS Dangerous GoodsAgreement Checklist” or an approved priordomestic or inter national agreement, orhave these same provisions incorporatedinto their existing customized contract.Location Restrictions forGround and Air ServicesUPS does not accept hazardous mate rials,including Consumer Commodities, LimitedQuantities (Ltd Qty) and combustibles, viaUPS Ground service to and from Alaska;Hawaii; Puerto Rico; Avalon, CA; CatalinaIsland, CA; Beaver Island, MI; MackinacIsland, MI (winter only); the Bass Islands, OH;Kelleys Island, OH; and San Juan Islands,WA. Many products that are not regulatedor do not require shipping papers via UPSGround are fully regu lated when transported via aircraft. Hazardous Materialsare accepted for transporta tion viaUPS Air Services to and from Alaska,Hawaii, Puerto Rico and Catalina Islandonly in passenger air craft quantities without an additional contract granting accessto Cargo Aircraft Only (CAO) quantities forclasses 1-8 (contact the Hazardous Materials Support Center at 1-800-554-9964for more information). Shipments mustbe pre pared accord ing to the require mentsset forth in either Title 49 of the Code ofFederal Regulations (49 CFR) or in the IATAregulations and the “UPS Guide for Shipping Ground and Air Hazardous Materials”at ups.com/hazmat.UPS 3 Day Select When preparing Hazardous Materialspackages for UPS 3 Day Select shipping,pack ages must be prepared in accord ancewith the applicable air regulations. Manyproducts that are not regulated or do notrequire shipping papers via UPS Groundare fully regulated when transported viaaircraft. Hazardous Materials are acceptedfor transporta tion in UPS 3 Day Selectshipments only in passenger aircraftquantities without an additional contractgranting access to Cargo Aircraft Only(CAO) quantities for classes 1-8 (contactthe Hazardous Materials Support Centerat 1-800-554-9964 for more information).Shipments must be prepared accordingto the requirements set forth in eitherTitle 49 of the Code of Federal Regu la tions (49 CFR) or in the IATA regulationsand the “UPS Guide for Shipping Groundand Air Hazardous Materials,” availableat ups.com/hazmat.Limited Quantities (Ltd Qty)Limited Quantity (Ltd Qty) ship mentsprepared under HM-215K are acceptedfor transportation without HazardousMaterials shipping papers and without acontract, only within the 48 contiguousstates via UPS Ground and UPS Groundwith Freight Pricing, and via UPS Standardto Canada and UPS Ground Intra-Alaskaand Intra-Oahu services, when properlyclassified, packaged and marked, providedthe shipper has reviewed the servicerestrictions with a UPS representative.UPS Ground and UPS Ground withFreight Pricing are not available for LtdQty shipments to and from Avalon, CA;Catalina Island, CA; Beaver Island, MI;Mackinac Island, MI (winter only); the BassIslands, OH; Kelleys Island, OH; and SanJuan Islands, WA.Ltd Qty (HM-215K) pack ages shipped viaUPS domestic Air Services and UPS 3 DaySelect shipping within the U.S. andPuerto Rico, and Consumer Commodityand Ltd Qty shipments to IDG destinations,are accepted for trans porta tion on a con tractual basis only.Dry IceUPS accepts most non-Dangerous Goodsshipments containing dry ice withinthe U.S. without requiring the shipperto enter into the UPS Dangerous GoodsAgree ment. Refer to page 128 for moreinfor mation. International dry ice shippingis available on a contractual basis only.International Dangerous Goods (IDG)UPS accepts IDGs on a contractualbasis only. The “UPS Guide for ShippingInternational Dangerous Goods” shouldalways be used in conjunction with themost current IATA “Dangerous GoodsRegulations.” UPS only transportsDangerous Goods to and from IDGcountries and territories. The DangerousGoods Service handling charge appliesto all packages and palletized shipmentsthat require a “Shipper’s Declarationfor Dangerous Goods.” Refer to page 127for fees.Notes:– UPS WorldwideExpress Freight Midday and UPSWorldwide ExpressFreight servicesare included unlessotherwise noted.– Hazardous Materialsare not accepted fortransportation usingUPS Simple Rate,UPS Ground withFreight Pricing or UPSWorldwide Expedited Ground Freight.– For shipping DangerousGoods and HazardousMaterials via Air Freight,refer to the “UPS AirFreight Terms andConditions of Contractfor UPS Air FreightServices in the UnitedStates, Canada andInternational” at UPSSupply Chain Solutionsups.com/freighttermsofserviceor call 1-800-443-6379for more information.– For additional servicerestrictions, refer tothe “UPS Tariff/Termsand Conditions ofService – United States”available at ups.com/assets/resources/webcontent/en US/terms service us.pdf.

ups.com8Domestic, Export and ImportService RestrictionsPACKAGEProhibited and Restricted GoodsAlcoholic BeveragesPackages containing alcoholic beverages(beer, wine or spirits) are accepted fortransportation only on a contractualbasis. Shippers must be licensedand authorized under applicablelaw to ship alcoholic beverages.Alcoholic beverages are accepted fortransportation only to certain states.To receive service for packages contain ing alcoholic beverages, the shippermust enter into, and agree to, thepro visions set forth in the approvedUPS agree ment for the trans portationof alcoholic beverages shipments.Shipments containing alcoholicbeverages can be delivered to analternate address via UPS DeliveryIntercept or redirected to aUPS Access Point Location viaUPS My Choice. Notes:– UPS WorldwideExpress Freight Midday and UPSWorldwide ExpressFreight are includedunless otherwise noted.– For Air Freight orUPS WorldwideExpedited GroundFreight servicerestrictions, refer toUPS Supply ChainSolutions at ups.com/freighttermsofservice.– For additional servicerestrictions, referto the “UPS Tariff/Terms and Conditionsof Service – UnitedStates” available at ups.com/assets/resources/webcontent/en US/terms service us.pdf.C.O.D.Collect on Delivery (C.O.D.) service isnot available for international servicesexcept for U.S. imports from Canada.C.O.D. service is not available forUPS Worldwide Express FreightMidday and UPS Worldwide ExpressFreight services. C.O.D. service is alsonot available when using a UPS 3 DaySelect or a UPS Ground ship pingdocument.Firearms, Ammunition and WeaponsFirearms, ammunition and weapons(including inert and replica explosiveweapons) will be accepted for trans portation only according to the “UPSTariff/Terms and Conditions of Service– United States” available at ups.com/assets/resources/webcontent/en US/terms service us.pdf.Jewelry, Unset Precious Stonesand Industrial DiamondsInternational jewelry shipments, andshipments of unset precious stonesor industrial diamonds, are subject tomaximum declared value restrictionsthat vary by destination as set forth atups.com/jewelry.Maximum LengthThe maximum length per domestic,export or import package is 108 inches. 100,000.00 per pallet. Additionally,more restrictive value limits apply forcertain packages and pallets.Maximum SizeThe maximum size per domestic,export or import package is 165 inchesin length plus girth [(2 x width) (2 x height)] com bined. The maximumsize per UPS Simple Rate packageis 1,728 cubic inches. For irregularlyshaped pack ages, refer to page 19 forinstruc tions. UPS Worldwide ExpressFreight Midday and UPS WorldwideExpress Freight pallets are subject tomaximum size restrictions (which varyby origin and desti nation) as set forth atups.com/assets/resources/media/wwef max dim.pdf. Prior approvalis required to ship UPS WorldwideExpress Freight Midday and UPSWorldwide Express Freight shipmentsexceeding maximum size or weightrestrictions.Refer to the “UPS Tariff/Terms andConditions of Service – United States”available at ups.com/assets/resources/webcontent/en US/terms service us.pdffor more information on maximumallow able values and liability limitations.Maximum Declared ValuesShippers are prohibited from shipping,and UPS does not accept for transpor tation, packages having a value ofmore than 50,000.00, except for apackage eligible for the EnhancedMaximum Declared Value of 70,000.00per package, as set forth in the “UPSTariff/Terms and Conditions of Service– United States” available atups.com/assets/resources/webcontent/en US/terms service us.pdf. A packageis eligible only if it is a domesticUPS Next Day Air delivery serviceshipment, is tendered pursuant toshipper’s scheduled pickup service,is processed for shipment using aUPS Shipping System (declarationsof value on paper source documentsare not eligible) and does not containhazardous materials or a perishablecommodity. For UPS WorldwideExpress Freight Midday and UPSWorldwide Express Freight services,UPS does not accept for trans por ta tionpallets having a value of more thanMaximum WeightFor domestic package shipments, themaximum actual weight per packageis 150 pounds. The maximum actualweight per UPS Simple Rate packageis 50 pounds.For international shipments, themaximum weight of a package mayvary by desti nation or origin. UPSWorldwide Express Freight Middayand UPS Worldwide Express Freightpallets are subject to maximum weightrestrictions (which vary by originand destination) as set forth atups.com/assets/resources/media/wwef max dim.pdf. Prior approvalis required to ship UPS WorldwideExpress Freight Midday and UPSWorldwide Express Freight shipmentsexceeding maximum size or weightrestrictions. Call the UPS InternationalCustomer Service Center at1-800-782-7892 for more information.Maximum Weight for a HazardousMaterials and InternationalDangerous Goods PackageThe maximum weight for a HazardousMaterials and International DangerousGoods package is 70 pounds, unlessfurther restricted by the regulationsset forth in 49 CFR or IATA regulations.Maximum weight for a non-HazardousMaterials package shipment containingdry ice is 150 pounds. Consult the“UPS Guide for Shipping Ground andAir Hazardous Materials” at ups.com/hazmat or call the Hazardous MaterialsSupport Center at 1-800-554-9964 formore information.

ups.comService Restrictions  9Choosing a ServiceDomestic, Export and ImportService RestrictionsPACKAGEProhibited and Restricted Goods (continued)Restricted and ProhibitedArticles (Export and Import)It is the shipper’s responsibility tocom ply with current governmentregu lations or laws applicable ineach country.Shipments are subject to inspectionand possible delay by customs officialsor representatives of other govern ment agencies. Certain countries andterritories have additional prohibited orrestricted articles. For more information,call the UPS International CustomerService Center at 1-800-782-7892.The following items are restricted forinternational shipping. They may beshipped into the U.S., and to countriesand territories outside the U.S., onlywhere service is allowed on acontractual basis:– Alcoholic beverages– Animal products, non-domesticated(e.g., mother of pearl inlay, snakeskinwatch bands)– Articles of high/unusual value– Biological substances, Category B andexempt human or animal specimens– Dangerous goods– Firearms and weapons (includinginert and replica explosive weapons)– Furs– Gold or other precious metals– Live animals*– Perishables– Personal effects**– Plants– Seeds– Tobacco and Vaping ProductsThe following items are not acceptedfor transportation by UPS into the U.S.or to countries and territories outsidethe U.S.:– Ammunitio

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Alex Rider had made his own choices. He should have been at school, but instead, for whatever reason, he had allowed the Special Operations Division of MI6 to recruit him. From schoolboy to spy. It was certainly unusual – but the truth was, he had been remarkably successful. Beginner’s luck, maybe, but he had brought an end to an operation that had been several years in the planning. He .