DRAFT Final Milestone Report V2 Temp - Waterportal .au
Final ReportGrey water treatment and recycling systemPrepared by: Raj Manihar & Nicolette Davey, Baw Baw ShireCouncilWith the support of the Smart Water Fund22 May 2012
Executive SummaryBaw Baw Shire Council, with funding from the Smart Water Fund, installed a greywater treatmentand recycling system to showcase available technology and address community awareness ofsustainable urban management.Installation of the innovative grey water system at Council’s Warragul depot offered a case studyto show the costs involved with the installation and maintenance of a grey water system and thewater saving capacity which the system provided.Overall the installation of the system supported Council’s aim to have water for toilet flushing atthe Depot come from a sustainable and independent source. Water from the hand washingbasin’s in the depot is captured and treated to Class A quality. This water is subsequently usedto flush both male and female toilets onsite.The project provided the opportunity to educate the community about alternative options toconserve water and normalise the installation of this type of technology.The project brought together a number of departments at Baw Baw Shire Council whichcontributed greatly to internal education of grey water recycling. It is hoped the experiencegained will help inform future projects where grey water recycling may be appropriate.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Table of ---------------------------- --------------------- ------------------------ 5LITERATURE ----- 6KEY STEPS / MILESTONES ------------------------------------------- 0MILESTONE DESCRIPTION ----------------------------------------------- 0METHODOLOGY --------- 0RESOURCES -------------- 1TIMING ------------------- 0FINANCIAL --------- 0KEY PERFORMANCE INDICATORS --------------------------------------- 0FINDINGS, RESULTS AND ----------------------------------- 1FINDINGS ---------------- 1RESULTS ----------------- 1OUTCOME --------------- 1RISK MANAGEMENT - 2POTENTIAL RISKS ----- 2STEPS TAKEN TO ADDRESS RISKS -------------------------------------- 2DISCUSSION & EVALUATION --------------------------------------- 3ANALYSIS OF PROJECT FINDINGS -------------------------------------- 3BENEFITS AND LEARNING’S -------------------------------------------- 3LIMITATIONS AND --- 3RETURN ON INVESTMENT ------------------------------------------- 4CONCLUSION ----------- ---------------- 6ACKNOWLEDGEMENTS ---------------------------------------------- 7APPENDICES ------------ 8MAPS & ---------- 17PROJECT LOCATION AND SITE MAP ----------------------------------- 17COMMUNICATION MATERIAL ------------------------------------ 19MEDIA COVERAGE ----- 19PHOTOGRAPHS --------- 22DOCUMENT STATUS -------------------------------------------------- 28Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
BackgroundBaw Baw Shire Council serves a rural municipality of approximately 40,000 residents locatedabout 100 kilometres east of Melbourne. The Shire, which encompasses over 3,800 squarekilometres, is the eighth fastest growing municipality in Victoria. Baw Baw Shire Council employsabout 350 people delivering over 100 services to the community. Council is represented by nineCouncillors from four wards.Baw Baw Shire Council is committed to and adept at implementing environmentally sustainableprojects and has won a variety of awards for efforts in adapting and mitigating climate change.Council’s vision, “Challenge the boundaries, be the difference”, is about empowering people andcreating leaders and promoting innovation by not being constrained by what has been but beinginspired by what can be.In regards to the grey water treatment and recycling project, Baw Baw Shire Council identified aneed to address the lack of community awareness around sustainable urban water management.The focus was particularly on the use of recycled grey water and the technologies available forgrey water treatment.Baw Baw Shire Council’s aim for the project was to lead the community by making a commitmentto save water and actively promote grey water recycling education to the wider community. To dothis Council aimed to create awareness by stimulating community interest through the installationof an innovative grey water treatment and recycling system at its Warragul Depot.The recycled water would be used for toilet flushing and achieved by treating the grey watercoming from the council’s hand washing basins to Class A quality. This treated water is collectedin a storage tank for further use, i.e. toilet flushing.The Shire promoted the grey water reuse and its uptake by engaging the community to obtainfirst hand experience by holding a community open day, providing information on the website,promoting grey water recycling at community information sessions and distributing mediamaterial.By trialling this system the Shire was able to increase community awareness and ascertain thesuccess and benefits of installing similar systems at other council sites.The project is inline with the policy framework for sustainable urban water management outlinedin the Our Water Our Future White Paper with respect to plans relating to both:-recycling and using alternative water supplies; and-reducing potable water consumption.The project was considered successful as the system met class A water requirement and wascompleted within the given timeframe. Furthermore, the project would also be consideredsuccessful following Council conducting an education program for the recycling of grey water inthe community.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
IntroductionThe purpose of the grey water treatment and recycling project was to increase communityawareness about grey water treatment options and reduce potable water consumption.Some of the identified benefits include:-Increased water savings;-Increased awareness about grey water reuse and treatment options to the wider community;-Facilitation of the value that domestic water recycling is important and in the long term,increasing the commitment of the wider community to undertake ‘fit for purpose’ water use;-Added accessible information to the wider community about grey water use through ourwebsite and community open days and information sessions;-Increase training of Shires officers to facilitate the provision of consistent and supportiveadvice to the wider community;-Likely implementation of similar systems into other properties across the Shire;-Encourage other companies to develop grey water technology; and-Environmental benefits through increase use of safer products.The project was implemented at Council’s Warragul depot (as opposed to other properties) togain maximum exposure and influence to the wider community. The depot is frequently visited bythe community and therefore an ideal platform to display this technology. Council wished topursue a grey water treatment and recycling system which was safe, self contained and involvedlittle maintenance or adjustment from the owner. It was essential to install a system that was userfriendly to increase a greater likelihood of uptake by local residents and businesses. The projectwas also hoped to serve as a model to consider wider implementation of grey water recyclingsystems at other Council premises.The grey water recycling system was installed alongside an existing rainwater collection tankwhich had been used to supply water for toilet flushing. The grey water system, along with therainwater tank, enabled toilet flushing to be fully independent of potable water supplies all yearround.The context of the project was inline with Council’s Environment Management Plan, however, itwas necessary to monitor the energy required to treat the water with consideration for the systemto be upgraded to be powered by solar in the future.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
ObjectivesThe objective of the project was to address the lack of community awareness about sustainableurban water treatment, in particular the use of grey water recycling technologies.In addition, the project intended to create a site where water used for flushing toilets was from a100% sustainable source therefore requiring no potable water.More importantly however, the project also intended to raise the profile of grey water treatmentand recycling amongst Baw Baw residents and businesses. It also improved Council’sknowledge of available grey water recycling technologies with the trial of the system to informfurther projects where grey water recycling was an appropriate water saving option.At the time, installation and ongoing maintenance of grey water treatment systems for theaverage small business of residential customer were too expensive. However, the project hopedto have a “roll-on” economic impact amongst the community whereby increasing awareness ofthe technology and promoting its ease-of-use would create demand and interest in grey waterrecycling products. Increased demand, production and competition could result in lowering theprice of a system making it a more feasible option for the community and local businesses toinstall.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Literature ReviewTo the best of the Shire’s knowledge, Baw Baw was the first to install a grey water treatment andrecycling system in Victoria. Available information and experience from fellow local councilauthorities was therefore limited. At the time, there was a limited range of grey water treatmentsystems designed specifically for domestic use. The available systems were economicallyprohibitive despite being EPA-approved, environmentally sound and requiring low maintenanceand relatively uncomplicated operation.The project installed a state of the art filtration and treatment technology which was appropriatefor the amount of water available for treatment and re-used at the site. It was also chosen for itsuser-friendly aspects in which it could be demonstrated to the community as a viable technologyto be used domestically.The project relied heavily upon the expertise of the Shire’s appointed environment coordinator,who was fully informed of the grey water regulations, health, safety and environmental issuesand availability of current grey water technology. The environment coordinator oversaw thedevelopment of the required site specific Grey Water Risk Assessment and the Grey WaterManagement and Monitoring Plan.Development and implementation of the project was also informed by water managementconsultant, New Water, which provided advice in terms of both suitability and costs involved forgrey water treatment and recycling.In consultation with Council’s health department, both a Septic Tank and Planning Permits wererequired and subsequently approved.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Key Steps / MilestonesMilestone DescriptionMilestoneNumber123DescriptionDue DateByStatus –Completed/Green / Amber /Red *Funding agreement signedApplication for planning permit30/4/200830/4/2008Invitation for ec developedFinalise supplier and award contract30/12/2008SupplierIssue of Purchase Order by CouncilApplication for septic tank permit30/12/200827/12/2008Risk Assessment as per Council procedureSurvey by plumbing companyDelivery of the system30/5/200817/10/200831/1/2009PO releasedApplicationsubmitted &approvedCompletedCompletedCompletedInstallation of the system31/1/2009CompletedCommissioning of the system31/02/2009CompletedStart and commissioning31/02/2009CompletedMaintenance and operation of the systemOngoingCompletedBaw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recyclingComparisonwith lastmonth **CommentsPlanning permit received.Send quotation document to 5suppliers.Have received quotations,reviewing & established contractor.Permit for new system has beensubmitted and approved.System has been delivered –14/01/2009Installed on the 21/01/2009 -additional meter was installed onthe greywater pipe.Was completed on the 4th Feb2009 – however waiting on watersampling for confirmation ofsufficiently operating system.Was completed on the 4th Feb2009 – however waiting on watersampling for confirmation ofsufficiently operating system.Compliance Certificate issued.BBSC’s Environmental Unit issued
4Water sample testAnnuallyCompletedPromotional activityOngoingCompletedPermit to Use, dated 23 March2009.A leak was detected in the systemin early September. Photographswere taken and requested theplumber, Aquablock plumbing.Leak fixed.Received water sample test fromNATA on 12/06/09. BiologicalOxygen Demand and SuspendedSolids test all pass within EPArequirements for Class A water.Communication activity conducted: Short story regarding the greywater system included in BawBaw Shire Council’s quarterlyCommunity News. Photograph and short descriptionof the installed system availableon the Environment page of BawBaw Shire Council. Environment team memberinterviewed on local Radio(Vision Australia and 3BBR)about BBSC’s sustainabilityprogram, including theinstallation of the grey watersystem. Powerpoint presentation to theAGM of local community groupBaw Baw Sustainability Networkwhich included photographs anddescription of installation. Sustainable Open Day held atBaw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Council Depot on Saturday 24,October. The grey water systemwas part of onsite tours duringthe day and included the fundingsupport received from the SmartWater Fund. Article about the SustainableOpen Day appeared in theWarragul Gazette on October 20,2009, which included a mentionof the grey water system. Ongoing inclusion of GreyWatersystem and funding partner forthe project in Council andpresentations.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
estones were discussed in weekly meetings and reported to thefund in monthly reports over the course of the project.1. Planning2. ApprovalProcess3. InstallationandMaintenanceof Grey watersystem4 PromotionalActivityRisk and SystemAssessment /Obtain FinalQuoteGrey WaterMonitoring Plan &ImplementationCommunicationsStrategy /MarketingMaterialDevelopmentSeptic TankPermit, Baw BawShire CouncilHealth DeptpermitPlanning Permit,Baw Baw ShireCouncil PlanningDept permitPurchasematerials andcontract anelectrician andplumber (includesfirst yearmaintenance)Education /Training / MediaArticle ReleaseWebsite LaunchOpen Day 1 –National WaterWeekBaw Baw ShireWater SummitOpen Day 2 SustainableOpen DayCommunityPresentationsTeam consisted of environmental coordinator, risk assessmentofficer and support officer who undertook the risk assessment asper council risk assessment procedures.A monitoring plan and implementation was developed inconsultation with Council’s Environmental Health Dept.A communication strategy was developed in consultation withCouncil’s communication coordinator and the environment team.Application was submitted to Council’s Environmental HealthDepartment and the permit obtained.Application was made to Council’s Planning Department and thepermit obtained.Council released a request for quotation the supply, installationand commissioning of a grey water treatment systemEnvironment officer arranged media releases regarding theinstallation and other articles in Council’s quarterly communitynewsletter.Environment officer in consultation with Council’s communicationsteam and website coordinator arranged a page dedicated to thegreywater system including text and photos.Environment officer in partnership with officer’s from the Shire’swater authority and catchment management authority arranged anopen kiosk in Warragul to educate the community about waterconservation methods, including grey water.No actionEnvironment team with assistance from risk assessment officerand event and communications team arranged a SustainableOpen Day which showcased a number of sustainable features atCouncil’s premises, including the Grey Water system.Environment team includes the installation of the grey watersystem in all presentations to the community and Council.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
ResourcesMILESTONES1. PlanningDESCRIPTIONRisk and System Assessment /Obtain Final QuoteGrey Water Monitoring Plan &ImplementationCommunications Strategy /Marketing Material Development2. ApprovalProcessSeptic Tank Permit, Baw Baw ShireCouncil Health Dept permitPlanning Permit, Baw Baw ShireCouncil Planning Dept permit3. InstallationandMaintenanceof Grey watersystemPurchase materials and contract anelectrician and plumber (includesfirst year maintenance)4 PromotionalActivityEducation / Training / Media ArticleRelease /Website LaunchOpen Day 1 – National Water WeekBaw Baw Shire Water SummitOpen Day 2 – Sustainable OpenDayCommunity Presentations5. Evaluation/ Monitoring/Close outReportData Merging and Final ReportingBaw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recyclingRESOURCESA list of resources is given below.Review of reuse options for household waste water –grey water pollutants and risks before finalisingCouncil’s risk assessment procedure.Using the services of Council’s Environmental HealthDepartment to prepare monitoring plan andimplementation.Using the services of Council’s communicationcoordinator to develop a communication strategy.Environment team largely responsible for leading theactions within the strategy with assistance from thecommunications team.Using the services of Council’s Environmental HealthDepartment to prepare monitoring plan andimplementationUsing the services of Council’s Environmental HealthDepartment to prepare monitoring plan andimplementation. Research and study grey water usearound home according to EPA requirements.Research domestic wastewater management seriesand reuse options for household waste water. AttendCentre of Environmental Training concerning domesticgrey water management for sustainable reuse trainingcourse in July 2008.Using the services of Council contract and capitalworks Department to release a tender document forthe supply, installation and commissioning of a greywater treatment system. Council installed NubianWater System’s Oasis grey water system for thisproject.Environment team responsible for training staff atdepot to monitor system if any alarms sound.Environment team produced in consultation with thecommunications coordinator a number of mediareleases about the grey water system installation.Using the skills of the online communication officer toupload website. Environment team responsible fordevelopment text and photographs for the website.Partnering with 2 external agencies to education thecommunity including hiring of venue and preparation ofeducation materials and handouts.This could not be organised.Environment team with assistance from riskassessment officer and event and communicationsteam to arrange and publicise the open day.Second open day to be organised in Oct/Nov 2010.Development of powerpoint presentations forcommunity meetings and networks.Environment team in consultation with finance toprepare final report and evaluation.
TimingMILESTONES1. Planning2. Approval Process3. Installation andMaintenance of Greywater system4 Promotional Activity5. Evaluation /Monitoring/ Close outReportDESCRIPTIONRisk and System Assessment /Obtain Final BUTIONTIMING 500Task completed before due date.Grey Water Monitoring Plan &ImplementationMar-08 1,000Task completed before due date.Communications Strategy /Marketing MaterialDevelopmentSeptic Tank Permit, Baw BawShire Council Health DeptpermitPlanning Permit, Baw BawShire Council Planning DeptpermitPurchase materials andcontract an electrician andplumber (includes first yearmaintenance)Education / Training / MediaArticle Release / QuestionnaireWebsite LaunchOpen Day 1 – National WaterWeekBaw Baw Shire Water SummitOpen Day 2 – WorldEnvironmental DayData Merging and FinalReportingApr-08 2,200Task completed before due date.Apr-08 350Approval obtained before due date.Jun-08 556Planning permit obtained before due date.Aug-08-NATA testingBaw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recyclingThe contract for installation and commissioning of the grey watersystem was finalised before due date but supplier withdrew theproposal.March 2008 July 2009Jul-08Oct-08 1,500Tasks undertaken between July 2009 and December 2009. 1,750 1,000Task completed August 2009.Task completed October 2009.Oct-08Jun-09 750 1,000Jul-09 1,500No action.Task completed October 2009. Another open day to be undertakenin Sept/Oct 2010Task completed March 2010Dec-08Jun-09-NATA testing was completed June 2009.
Financial SummaryMILESTONES1. Planning2. Approval Process3. Installation andMaintenance of Greywater system4 Promotional ActivityDESCRIPTIONRisk and SystemAssessment / ObtainFinal QuoteGrey Water MonitoringPlan & ImplementationCommunicationsStrategy / MarketingMaterial DevelopmentSeptic Tank Permit, BawBaw Shire Council HealthDept permitPlanning Permit, BawBaw Shire CouncilPlanning Dept permitPurchase materials andcontract an electricianand plumber (includesfirst year maintenance)Education / Training /Media Article Release /QuestionnaireWebsite COSTACTUALEXPENSEINCLUDINGGST 500-In kind contribution 500 500Mar-08 1,000-In kind contribution 1,000 1,000Apr-08 2,200-In kind contribution 2,200 2,200Apr-08 350-Refer attached sheet 350 350Jun-08 556-Refer attached sheet 556 556Aug-08- 17,000Refer attached sheet 17,000 21,241March 2008 July 2009 1,500 1,500Refer attached sheet inkind contribution 3,000 3,000Jul-08 1,750 500 1,750 500Oct-08 1,000-Refer attached sheet inkind contributionIn kind contribution 1,000 1,000Oct-08 750- 750 0Jun-09 1,000- 1,000 0Open Day 1 – NationalWater WeekBaw Baw Shire WaterSummitOpen Day 2 –Sustainable Open DayBaw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
MILESTONES5. Evaluation /Monitoring/ Close COSTJul-09 1,500-In kind contribution 1,500ACTUALEXPENSEINCLUDINGGST 0Dec-08 Jun-09- 450Refer attached sheet 450 129 31,056 30,476Data Merging and FinalReportingNATA testingTOTALBaw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Key Performance IndicatorsKEY PERFORMANCE INDICATORSKPIACTUAL PERFORMANCECompliance with EPA parameters with respectto treated water quality.YesYesProject within the budgetYesYes2040Number of persons visited during Open daysBaw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Findings, Results and OutcomesFindings The grey water system is useful for treating grey water from the wash basins at the Councildepot to a Class A standard which is then used to flush toilets. Biological treatment requires along period, approximately four to six months, before the biomass was activated. The treatment system meets all the EPA parameters and requirements of water qualitytesting. The grey water recycling and treatment system is capital intensive and unlikely to be taken upby the community for this reason. The operating and ongoing maintenance and service costs are very high in comparison tosavings achieved at current pricing structures of mains water by water authority GippslandWater. The supplier of the grey water treatment and recycling system allowed numerous contractorsto construct and commission the system. However, the supplier ensured the maintenance andservice costs could only be undertaken by themselves. This resulted in no competitive pricingand a very high annual maintenance cost which does not justify the cost benefit of installingthe system.Results The grey water treatment and recycling system meets EPA and local government septic tankpermit requirements. The treated water quality meets required standards and specifications. Project was capital intensive with high ongoing maintenance and servicing costs.Outcome Actual water saving: 41,000 litres until 3 March 2010 Council promoted the installation of the system during a number of open days and communitypresentations between August and December 2009. The number of people who attendedthese open days and presentations is approximately greater 40 people. This figure does nottake into account information regarding the system distributed via Council’s website andmedia releases. The grey water treatment and recycling system is very capital intensive with high in ongoingservice and maintenance costs. This outcome means it is unlikely to be replicated at otherCouncil sites unless the price and ongoing costs of the system are reduced.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Risk ManagementPotential Risks1. Quality of grey water coming from hand wash basins in the toilets at the Council depotand entering the system for treatment; and quality of treated grey water from the systemwhich may affect human health or if leaked contaminate storm water and soil.2. Pricing structure of water by local water supplier Gippsland Water.3. Water restrictions which affect the minimum litres of water needed for the system tooperate effectively.Steps taken to address risks1. Regular tests of treated grey water undertaken six monthly and mandated as part of theservice agreement with the supplier of the system. The system is maintained by an EPAapproved supplier only. The system recycles relatively small amounts of water and is reused for toilet flushing only. This results in limited risk to human health as the water is notfor any human consumption. Staff education and signs erected to encourage staff orvisitors do not use any potential contaminants in the hand wash basins.2. There is no ability to influence the pricing structure of water supply charges and costsfrom Gippsland Water.3. No ability to control water restrictions.Baw Baw Shire Council – Finale Milestone Report – Smart Water FundGreywater treatment and recycling
Discussion & EvaluationAnalysis of project findingsThe installation of a grey water treatment and recycling system as a trial at Council’s depotallowed council to investigate the viability of grey water recycling. It was also possible todetermine the process which the community would face if choosing to install grey water recyclingfor domestic purposes.The research undertaken to determine the appropriate system was necessary ascertain the mostappropriate system for the site chosen for the trial. The supplier of the system also providedadequate information which ensured the
Greywater treatment and recycling Executive Summary Baw Baw Shire Council, with funding from the Smart Water Fund, installed a greywater treatment . Development and implementation of the project was also informed by water management consultant, New Water, which provided advice in terms of both suitability and costs involved for .
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