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THIS PAGE INTENTIONALLY LEFT BLANK 2018 Blue Origin, LLC. All rights reserved.BLUE ORIGIN, NEW SHEPARD, NEW GLENN, GRADATIM FEROCITER, theFEATHER LOGO, and any other Blue Origin graphics, logos, and service namesare trademarks, service marks or trade dress of Blue Origin and may not beused in any manner without Blue Origin’s prior written consent, or in anymanner that disparages or discredits Blue Origin, or in any manner that is likelyto cause confusion among customers or potential customers. All othertrademarks not owned by Blue Origin that appear in this document are theproperty of their respective owners, who may or may not be affiliated with,connected to, or sponsored by Blue Origin.New Glenn Payload User’s Guide - OCTOBER 2018Approved for Export2 of 124

HOW TO USE THIS GUIDEThis Payload User’s Guide (PUG) provides an overview of the New Glenn launchsystem’s capabilities and Blue Origin’s service offering. The PUG describes NewGlenn’s performance, environments, requirements, interfaces, facilities, andoperations. Blue Origin’s customer integration team will work closely withcustomers and the spacecraft manufacturers to ensure successful flightsaboard New Glenn.CONTACT INFORMATIONAs Blue Origin works step by step toward the goal of New Glenn’s first launch, weare eager to engage with you, our customer. For technical inquiries or for moreinformation on New Glenn plans, pricing, and availability, customers shouldcontact the Sales, Marketing & Customer Experience team via email atNewGlenn@blueorigin.com.The physical mailing address for all inquiries is as follows:Blue OriginAttention: New Glenn Payloads21218 76th Ave S.Kent, WA 98032USANew Glenn Payload User’s Guide - OCTOBER 2018Approved for Export3 of 124

PREFACEAt Blue Origin, our mission is to develop reliable low-cost launch vehicles andcustomer-focused services that will enable a thriving commercial orbitalecosystem. The goal is to foster new industries that can access the limitlessresources of space and improve life here on Earth. We envision a future wheremillions of people will be living and working in space.Since our founding by Jeff Bezos, Amazon Founder and CEO, Blue Origin hasbeen working on reusable propulsion technologies and space transportationsystems necessary to make commercial spaceflight safe, affordable, androutine. We believe low-cost space access will dramatically reduce barriers toentry for new commercial and governmental activities in space.Continuous improvements in design, testing, and manufacturing capabilities, aswell as a rigorous systems engineering process are at the core of our philosophy.This incremental approach embodied in our motto, Gradatim Ferociter (Latin for“step by step, ferociously”), led to the historic flight and successful reuse of ourNew Shepard suborbital vehicle program in 2015. New Shepard demonstratedkey enabling capabilities, such as vertical takeoff and landing, deeplythrottleable cryogenic engines, rapid inspection, and operational reuse. Thesefundamental technology building blocks lead directly to our next step, the NewGlenn orbital launch system.The New Glenn launch system is designed to launch spacecraft into low Earthorbit (LEO), geostationary transfer orbit (GTO), and beyond. New Glenn isdesigned from the ground up to deliver reliable and affordable services:Real, operational reusability of New Glenn’s first stage booster minimizesexpense and time required for refurbishment between flights. Because nodisassembly or subsystem replacements are necessary, the cycle time of NewGlenn between flights is measured in days and hours, rather than months. Thebooster engines use clean and economical liquefied natural gas. We integrateour rocket horizontally and then roll out to the pad and launch within hours. Thiscommercial approach results in a higher mission frequency and loweroperational cost.Advanced, efficient manufacturing techniques drive down the cost of buildingNew Glenn. We use state-of-the-art additive manufacturing to speeddevelopment, using materials and processes developed for maintainability. Thefirst and second stage engines share common heritage technology, and our firstand second stage propellant tanks share common tooling. We design,manufacture, assemble, and test our own fairings and stages, including tanks,fluid systems, avionics, and engines.New Glenn Payload User’s Guide - OCTOBER 2018Approved for Export4 of 124

Robust schedule reliability and system safety generate fewer launch delays andtherefore meaningful cost-savings. We plan to operate multiple missions inparallel and can surge on demand to meet deadlines, while autonomousoperations streamline costs and improve safety. New Glenn’s uniqueaerodynamic features, high availability during inclement weather, and highcapacity/redundant ground systems improve accessibility of launch windows.We understand our system well and require system-wide fault tolerance, as wellas conservative factors of safety. You can rely on New Glenn to operate asdesigned.With New Glenn, we seek to help our customers achieve their spaceflightobjectives, as your success is our primary focus. Your feedback will make NewGlenn more capable and customer-friendly, and together we will make thebenefits of space accessible for everyone.Gradatim Ferociter!The Blue Origin TeamNew Glenn Payload User’s Guide - OCTOBER 2018Approved for Export5 of 124

Table of ContentsHow to use this Guide. 3Contact Information. 31.1New Glenn Launch System Description . 141.2System Characteristics . 161.2.1First Stage . 161.2.2 Second Stage . 171.2.3 Third Stage. 181.2.4 Reusability . 181.2.5 Single Configuration . 191.3Concept of Operations . 191.4Customer Interface . 201.5Standard Launch Services. 201.6Mission Assurance. 212.1Launch Site . 242.2 Mission Profile . 252.3Initial Operational Capability. 272.4 Full Operational Capability . 272.4.1 Low Earth Orbit . 282.4.2 Geostationary Transfer Orbit . 282.5Dual Manifest Capability . 30New Glenn Payload User’s Guide - OCTOBER 2018Approved for Export6 of 124

2.6Orbital Injection Accuracy . 312.7Attitude Control . 313.1Mass Properties. 343.1.1Mass Ranges . 343.1.2 Payload Center of Gravity .353.1.3 Fundamental Mode Frequencies .363.2Payload to LV Shock . 363.3Payload Line Loads Peaking . 373.4 Payload Radiated Emissions. 373.5Material Selection for Contamination Control . 383.6Payload Validation and Verification . 394.1Pre-launch Environments. 414.1.1Acceleration Loads, Ground Processing . 414.1.2 Thermal and Air Quality, Ground . 424.1.3 Electromagnetic, Ground . 444.1.4 Contamination Control, Ground .474.2 Launch and Flight Environments . 484.2.1 Acceleration Loads, Flight . 484.2.2 Thermal, Flight . 494.2.3 Electromagnetic, Flight . 504.2.4 Contamination Control, Flight . 514.2.5 Acoustics . 524.2.6 Vibration .534.2.7 LV to Payload Shock. 544.2.8 Static Pressure .55New Glenn Payload User’s Guide - OCTOBER 2018Approved for Export7 of 124

5.1Vehicle Axes Definition . 575.2Fairing . 575.2.1 Payload Volume, Single Manifest .585.2.2 Payload Volume, Dual Manifest . 615.2.3 Payload Volume, Multi Manifest and Rideshare .635.2.4 Accessibility.635.2.5 Branding and Logo .655.3Mechanical Adapters and Separation Systems . 665.3.1 Fixed Adapter.665.3.2 Payload Adapter System .685.4 Dual Manifest Structure. 705.5Electrical . 715.5.1 Ground Support Equipment Electrical Interfaces .725.5.2 Ground to Payload Electrical Interfaces. 735.5.3 Launch Vehicle to Payload Electrical Interfaces .745.5.4 Payload Video. 766.1Overview . 786.2Interface Control Document . 806.3Integration Management . 806.4 Mission Integration Process . 826.4.1 Pre-Shipment Services . 826.4.2 Post-Shipment Services .866.5Customer Deliverables . 886.6Safety . 896.6.1 U.S. Government Requirements .896.6.2 Non-U.S. Government Payloads . 90New Glenn Payload User’s Guide - OCTOBER 2018Approved for Export8 of 124

6.6.3 Hazardous Materials and Systems . 906.7Export Compliance . 916.8Policies. 917.1Typical Launch Timeline . 937.2Pre-Launch Operations . 937.2.1 Payload Processing Flow .937.2.2 Encapsulation and Vehicle Integration . 947.2.3 Rollout to the Pad.967.2.4 Pad Operations and Countdown .967.3Launch Windows . 997.3.1 Launch Window Determination .997.3.2 Recycle Capability . 1007.4Launch . 1007.5Post-Launch Services . 1018.1Manufacturing, Processing, & Launch Site, Florida . 1038.1.1Manufacturing Complex and Mission Control Center . 1048.1.2 Payload Processing Facility . 1058.1.3 Launch Complex .1118.1.4 Ground Support Equipment. 1128.1.5 Customer Logistics . 1138.2Blue Origin Headquarters, Washington . 1148.3Developmental Rocket Launch and Test Site, Texas . 1158.4 Sales/Government Relations Office, Virginia.1158.5Sales Office, Paris, France .115Initial Compatibility Assessment.121New Glenn Payload User’s Guide - OCTOBER 2018Approved for Export9 of 124

List of FiguresFigure 1-1 New Glenn launch system . 14Figure 1-2: Blue Engine 4 (BE-4) . 15Figure 1-3: New Glenn two-stage configuration . 17Figure 1-4: First stage landing and recovery on ocean-going platform . 19Figure 2-1: Available azimuths and inclinations from LC-36, Cape Canaveral, FL . 24Figure 2-2: Typical New Glenn mission profile . 25Figure 2-3: Example standard GTO second stage injection sequence . 26Figure 2-4: Notional GTO mission ground trace. 28Figure 2-5: Notional GTO mission altitude profile . 29Figure 2-6: Notional GTO mission relative velocity . 29Figure 3-1: Standard capacity (left) and high capacity (right) configurations .35Figure 3-2: CG and mass properties above adapter interface plane .36Figure 3-3: Allowable launch vehicle shock induced by the payload . 37Figure 3-4: Payload allowable radiated emissions / New Glenn RF susceptibility .38Figure 4-1: Encapsulated payload transport in vertical orientation . 41Figure 4-2: PLF broadband electrostatic field limits .47Figure 4-3: Design limit loads . 49Figure 4-4: Maximum PLF inner surface temperatures . 50Figure 4-5: New Glenn allowable radiated emissions / payload RF susceptibility . 51Figure 4-6: PLF sound pressure level .53Figure 4-7: Lateral and axial sinusoidal vibration . 54Figure 4-8: Payload shock induced by the launch vehicle .55Figure 5-1: New Glenn reference axes and coordinate system . 57Figure 5-2: Standard capacity standard payload volume .59Figure 5-3: Detail of standard capacity optional volume . 60Figure 5-4: High capacity standard volume . 61Figure 5-5: Dual manifest standard volume . 62Figure 5-6: Detail of dual manifest optional volume .63Figure 5-7: Access door and RF window placement areas . 64Figure 5-8: Standard access door or RF window arrangement . 64Figure 5-9: PLF artwork placement area .65Figure 5-10: Standard capacity fixed adapter and payload adapter system .66Figure 5-11: Standard capacity 1,575 mm (62 in) bolt circle interface. 67Figure 5-12: High capacity 3,170 mm (124.8 in) bolt circle interface .68Figure 5-13: Example payload adapter system and clamp band elements .69Figure 5-14: Concept design of the New Glenn dual manifest structure .70Figure 5-15: New Glenn electrical interfaces and wiring harness connections. 71Figure 5-16: EED circuit firing timing options . 76Figure 6-1: High level schedule for a 24 month payload integration process . 78Figure 6-2: Blue Origin customer service organization . 81Figure 7-1: Notional payload arrival to launch timeline .93Figure 7-2: Typical payload encapsulation steps.95Figure 7-3: Horizontal integration approach .96Figure 7-4: New Glenn launch operations timeline . 97Figure 7-5: New Glenn launch from LC-36 .98New Glenn Payload User’s Guide - OCTOBER 2018Approved for Export10 of 124