ISO 39001 - Road Traffic Safety (RTS) Management System Standard

ISO 39001 – Road traffic safety (RTS)management system standardVision Zero with ISO 390012014-04-30PRAISE Barcelona May 2014 Peter Hartzell SIS

Foolproof road traffic- What about the human factor?

Outline:- Introduction: standardization- Background Road traffic safety– numbers and statistics- ISO committee on road traffic safety- ISO 39001 – a management system standard- International examples of application- Conclusion-Q&A

Peter HartzellSIS – Swedish Standards Institute Secretary ISO/TC 241 Road traffic safety managementsystems (since 2010) Project manager and Delegation leader for the Swedishmirror committee to ISO/TC 176 Quality management andquality assurance (2007-2013) Member of UNRSC – United Nations Road SafetyCollaboration where ISO 39001 is part of Pillar 1 20 years international experience of management systems Business degree (Sweden and USA)

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Example of successfulinternational standards2014-04-30

ISO 9000-seriesBackground Manage your organization Improvement process Faster and safer process flow Better quality Market confidence2014-04-3014

ISO 39001:2012Title:Road traffic safety (RTS) management systems- Requirements with guidance for useRTS quality management and quality assurance:To ensure that the organization’s RTS related mattersare handled in a structured way to support a corporateculture of quality, safety and continual improvement.2014-04-30

Clause titles – as per ISO Annex SL- ISO standard for ISO MSS/Management systems standards Introduction1. Scope2. Normative references3. Terms and definitions4. Context of theorganization 5. Leadership2014-04-30 6. Planning7. Support8.Operation9. Performance evaluation10. Improvement

RTS from 0 to 39001 – a brief summary 0: a) Zero Vision – zero fatalities and zero serious injuriesb) Towards Zero Conference, Gothenburg, Sweden June 9-10th, 2015see www.trafikverket.se/towardszeroc) Vision Zero Academy in Sweden 1.3 million people die each year (3500/day) as a result of road crashes 1.9 million road deaths by 2020 – if we don’t take action 1-3%: Economic consequence of crashes estimated to 1-3% of GDP (GrossDomestic Product), reaching a total of over USD 500 billion. 3 road traffic fatalities per 100,000 inhabitants (Sweden)(compared with EU average of 6.2) 3: number of annexes in ISO 39001- guidance, intl examples and comparison with other ISO MSS 5 million people is expected to be saved by the UN initiative Decade ofAction for road safety by 2020. ISO 39001 is part of Pillar 1 RTSmanagement2014-04-30

RTS from 0 to 39001 8: Road traffic crashes are the eighth (8th) leading cause of deathglobally. 10: ten clauses in ISO 39001 (standard for all ISO MSS) 15-29: road traffic injuries is the leading cause of death among youngpeople age 15-29 37: number of pages in ISO 39001 - a useful tool for a systematicapproach and organizational commitment in addressing RTS.Systematic road safety work also contributes to the company’sprofitability. 17 pages of requirement text, 20 pages annexes. 46: number of countries involved in developing ISO 39001(& 14 liaisons). 20% of the world. 90: % of the world’s road fatalities occur in low and middle-incomecountries 241: the allocated number of the ISO technical committee(2 for 1: MSS and RTS specific content)2014-04-30

RTS from 0 to 39001 2011-2020: UN Decade of Action for road safety. Pillar 1 dealswith RTS management systems, including ISO 39001. 2020: by then the EU aims at halving road casualties, based onthe European Commission’s White Paper on RTS. 2050: EU’s objective of moving close to zero fatalities in roadtransport. 27700: number of road deaths in 2012 in EU27. Around 313 000seriously injured. 2661 fewer deaths (9% cut) compared to 2011(monetary value of reduction estimated to Euro 5 billion). 39001: ISO standard for RTS (for certification). Billions in savings: economic consequences related to less roaddeaths. Global cost of road deaths 1-3% of GDP equivalent toUSD 500 billion.2014-04-30

RTS from 0 to 39001 Spain (10-11% cut) has performed better than the EUaverage both in serious injuries and in road deaths. Spain had 136 road deaths per million population in2001, totally 5517 deaths. In 2012 (estimate) it wasdown to about 40, at 1834 deaths. Sweden had 60 in 2001(531 deaths) and 31 in 2012(286 deaths). The EU27 equivalent was 113 (54352 deaths) in 2001and 55 (27721 deaths) in 2012.2014-04-30

Global membership in ISO/TC 241- Road traffic safety management systems46 member countries 20% global participation2014-04-30

ISO 39001- RTS management systems standard Based on the new harmonized structure formanagement system standards(e.g. ISO 9001/QMS and ISO 14001/EMS) Integrate with the organization s management system Unique content – RTS/Road traffic safety A requirement standard - for certification For all organizations; public and private sector2014-04-30

ISO 39001- RTS audit competence ISO/TC 241 and CASCO has a Joint Working GroupDevelop a Technical Specification for RTS-specific audit competence.Part of ISO/IEC 17021Title: Conformity assessment — Requirements for bodiesproviding audit and certification of management systems —Part 7: Part 7: Competence requirements for auditing andcertification of RTS/road traffic safety management systemsISO International Organization for StandardizationTC 241 Road traffic safety management systems (developed ISO 39001)CASCO: ISO:s technical committee for Conformity AssessmentIEC International Electrotechnical Commission Standards2014-04-30

ISO 39001: Plan-Do-Check-ActPLAN: Clause 4 Context of the organization: it introducesrequirements necessary to establish the context of theRTSMS (road traffic safety management system) as itapplies to the organization, as well as needs,requirements, and scope. Clause 5 Leadership: it summarizes the requirementsspecific to top management’s role in the RTSMS, andhow leadership articulates its expectations to theorganization via a policy statement.2014-04-30

ISO 39001: Plan-Do-Check-ActPLAN: Clause 6 Planning: it describes requirements as itrelates to establishing strategic objectives and guidingprinciples for the RTSMS as a whole. Clause 7 Support: it supports RTSMS operations asthey relate to establishing competence andcommunication on a recurring/as-needed basis withinterested parties, while documenting, controlling,maintaining and retaining required documentation.2014-04-30

ISO 39001: Plan-Do-Check-ActDO: Clause 8 Operation: it defines RTS requirements,determines how to address them and develops theprocedures to manage and respond to an emergency.2014-04-30

ISO 39001: Plan-Do-Check-ActCHECK: Clause 9 Performance Evaluation: it summarizesrequirements necessary to measure RTS performance,road traffic crash and other incident investigation,RTSMS compliance with the international standard andmanagement’s expectations, and seeks feedback frommanagement regarding expectations.ACT: Clause 10 Improvement: it identifies and acts onRTSMS non-conformance through corrective action.2014-04-30

ISO 39001 – RTS management systemsstandard – unique RTS contentClause 6 – Planning: 6.3 RTS performance factorsThe organization shall identify RTS performance factors :a) risk exposure factorsb) final safety outcome factorsc) intermediate safety outcome factors2014-04-30

ISO 39001 – RTS management systemsstandard – unique RTS contentClause 6 – Planning: 6.4 RTS objectives and planning to achieve themThe organization shall establish RTS objectives at relevant functions and levels.The RTS objectives shall: be consistent with the RTS policy be measurable (if practicable) take into account applicable requirements be monitored be communicated, and be updated as appropriateThe organization shall retain documented information on the RTS objectives and theRTS targets.2014-04-30

ISO 39001 – RTS management systemsstandard – unique RTS contentClause 6 – Planning: 6.4 RTS objectives and plans to achieve them, cont.When planning how to achieve its RTSobjectives and RTS targets, the organization shalldetermine: what will be done what resources will be required who will be responsible when it will be completed how the results will be evaluatedThe action plans shall be documented and reviewed asnecessary.2014-04-30

ISO 39001 – RTS management systemsstandard – unique RTS contentAnnex A, B & C: Annex A (informative) - Guidance on the use of thisInternational Standard Annex B (informative) – International work relating toroad traffic safety management frameworks Annex C (informative) – Correspondence betweenISO 39001:2012 (RTSMS), ISO 9001:2008 (QMS) andISO 14001:2004 (EMS)- can also be done with OHSAS 180012014-04-30

Knowledge – global application Type of organization:Swedish road transport industryPurpose:- Include ISO 39001 in the organization’s managementsystem (QMS/ISO 9001, EMS/ISO 14001, OHSAS 18001)- Risk assessment Achievement: 40 ISO 39001 certified transportcompanies (August 2013), expect to reach 100 in 2014.2014-04-30

Knowledge – global application Challenge: Factors affecting Risk- Speed- Use of safety belt- Alcohol and drugs- Fitness of driver (incl. considering fatigue)- Handsfree (mobile phone)- Separation; oncoming traffic- Surface texture and friction- Load securing2014-04-30

Knowledge – global application RTS objectives:Top three (3) most important RTS objectives:Speed, use of safety belt and to minimize risk of crash. RTS factors:RTS factors such as drive-and rest time, no drugs andalcohol and obeying traffic regulation and laws are frequentlyprioritized in the ISO 39001 certified organizations. Regular advice (from ISO 39001 certifiedorganizations):Use safety belt, drive calmly, respect all in traffic, time gainedis not that big from speeding, anchor (confirm) RTS policy withall staff and for management to lead by example.2014-04-30

Knowledge – global application Type of organization:Transport industry in Japan- Transport, insurance, consultancy and car leasing companies Purpose:- To construct a management system and control system in regards to roadtraffic safety- To improve awareness of road traffic safety for drivers in the company; todecrease accidents- To announce the policy of road traffic safety to its clients Challenge:To identify relevant RTS performance factors for each company/industry Result:- Japan has published a bilingual (Japanese-English) ISO 39001 hand book.- About 30 Japanese organizations are ISO 39001 certified (2013). Transportcompanies (bus, truck and taxi), car leasing companies, insurance companiesand companies using private cars a lot for business trips.2014-04-30