Coding And Data Analysis During Qualitative Empirical Research In .

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Page 1 of 9Original ResearchCoding and data analysis during qualitative empiricalresearch in Practical TheologyAuthor:Petria M. Theron1Affiliation:1Faculty of Theology, Schoolof Biblical Counselling andChurch Ministry, North-WestUniversity, PotchefstroomCampus, South AfricaCorrespondence to:Petria TheronEmail:petria.theron@nwu.ac.zaPostal address:Bali Hoff 07, Pezcod Street,Potchefstroom 2531,South AfricaDates:Received: 10 Sept. 2014Accepted: 07 Sept. 2015Published: 13 Nov. 2015How to cite this article:Theron, P.M., 2015, ‘Codingand data analysis duringqualitative empirical researchin Practical Theology’, In dieSkriflig 49(3), Art. #1880,9 pages. http://dx.doi.org/10.4102/ids.v49i3.1880Copyright: 2015. The Authors.Licensee: AOSISOpenJournals. This work islicensed under the CreativeCommons AttributionLicense.Read online:Scan this QRcode with yoursmart phone ormobile deviceto read online.I dedicate this article to Prof. George Lotter, who has been instrumental in the formation of morethan 90 postgraduate students in practical theological studies at the North-West University(NWU). Under his guidance, a significant amount of empirical research has been conducted.This is in line with a movement among scholars, both national and international, towards amore empirical approach in Practical Theology. It is therefore indispensable that both lecturersand students in Practical Theology should further develop their empirical research capacities.In this article, it is argued for a more systematic approach during the coding and data analysisphase of qualitative research and the article concludes with a proposed model for coding anddata analysis in practical theological studies.Kodering en data-analise tydens kwalitatiewe empiriese navorsing in PraktieseTeologie. Hierdie artikel word aan prof. George Lotter opgedra. Deur die jare was hyinstrumenteel in die vorming van meer as 90 nagraadse studente in Praktiese Teologieby die Noord-Wes Universiteit (NWU). Baie empiriese navorsing het onder sy leidingplaasgevind. Dit is in ooreenstemming met die nasionale en internasionale tendens van’n meer empiriese benadering in Praktiese Teologie. Dit is dus van die uiterste belangdat Praktiese Teologie-dosente en -studente se vaardighede in empiriese navorsingverder ontwikkel moet word. In hierdie artikel word aangetoon dat ’n meer sistematiesebenadering gevolg moet word tydens die kodering en die data-analisefase van kwalitatiewenavorsing. ’n Model vir die kodering en data-analise vir navorsing in Praktiese Teologieword ook voorgestel.IntroductionThe broad theme of this edition of In die Skriflig/In Luce Verbi in honour of Prof. George AdrianLotter is ‘Pastoral Theology in SA: Semper reformanda’. The Latin phrase semper reformanda means‘always reforming’ and it has become a widely known motto of the reformed tradition (Troxel2006). It first appeared in 1674 in a devotional by Van Lodenstein, an important figure in amovement known as the Dutch Second Reformation (Horton 2014). The phrase is often usedand even misused as a motivation or justification for change, for example that churches shouldbe more open to move beyond the faith and practice they confess in their doctrinal standardsand allow innovation. However, Troxel (2006) and Horton (2014) make a strong appeal that oneshould use the phrase according to its true meaning of ‘always being reformed or changed’1 inaccordance with Scripture and the Lordship of Jesus Christ.2 The doctrine of the church wasreformed during the Reformation, but in the 21st century the lives and practices of God’s peopleneed further reformation. Wolters (1992:1) stresses the point that incessant reformation shouldconform to the Word of God (Rm 12:2) and not, as Horton (2014) warns, to the spirit of the age.I have come to know George Lotter not only as a person who is willing to change accordingto the Word of God, but also as somebody who is open to change, new ideas and new ways ofdoing things in practising his subject, pastoral studies. However, he does not approach changein an uncritical manner, but evaluates it against the truths of God’s Word. To me, he personifiessomebody who is faithful to the reformational principal of semper reformanda. The choice of the titleof his article on how secular psychology has taken over the field of traditional biblical counsellingduring the 19th and 20th centuries, and how Jay Adams has done pioneer work to regain theground, is significant, namely The ‘reformation’ of counselling. Lotter (2001:328) demonstrateshow the motto semper reformanda can be put into practice in academic endeavours, especiallyin pastoral theology and biblical counselling. Although Lotter worked and still works in the1.The Oxford’s translation of the Latin phrase semper reformanda is given as ‘always to be reformed’ (Bowker 1999:874).2.Sola Scriptura and Solus Christus are two of the five well-known reformational principles (Vorster 02/ids.v49i3.1880

Page 2 of 9field of Pastoral Theology, justifying the choice of the themeof this edition of In die Skriflig/In Luce Verbi in his honour, Ichoose to write this article in the broader domain of PracticalTheology as will also become evident in the research resultslater. I therefore deem it necessary to briefly situate PastoralTheology within the broader domain of Practical Theology.In the time of modernity, Practical Theology was restrictedto the application of doctrine in pastoral situations, butfrom 1950 onwards, scholars in theology and religion havechallenged this point of view (Miller-McLemore 2012:1).One can speak of a revival of Practical Theology during theearly 1980s when the need for practical knowledge becameevident. Researchers like Browning, Poling, Miller, Forresterand Dykstra in the United States, Ballard and Pritchard inEngland and Van der Ven from the Netherlands, amongothers, responded by viewing the role of Practical Theologyanew (Miller-McLemore 2012:2–3). In the process, it becameclear that it is not easy to define Practical Theology. It is amultivalent discipline found in a wide range of spacesand places. Miller-McLemore (2012) gives the followingdefinition in terms of four distinct enterprises, differentaudiences and different objectives:Practical Theology is an activity of believers seeking to sustaina life of reflective faith in the everyday, a method or way ofunderstanding or analysing theology in practice used byreligious leaders and by teachers and students across thetheological curriculum, a curricular area in theological educationfocused on ministerial practice and sub-specialities, and anacademic discipline pursued by a smaller subset of scholars tosupport and sustain these first three enterprises. (p. 5)Dreyer (2012:511), writing from a South African perspective,agrees with Miller-McLemore that Practical Theology canno longer be seen as only studying pastoral actions, actionsrelated to church life or the training of pastors. An ‘outward’movement is also visible in South Africa as practicaltheologians are increasingly involved in societal, politicaland economic issues. The themes of the past three annualmeetings of the Society of Practical Theology in South Africa,namely Practical Theology and service delivery (2013), PracticalTheology in Africa and human waste (2014), and The power ofreligion and religions of power within African contexts (2015)demonstrate it.Coming back to the relationship between Pastoral Theologyand Practical Theology, Miller-McLemore (2012:6) sees theformer as both person- and pathos-centred with the focus oncare. In his inaugural address, Lotter (2007:2) also emphasisesthe aspect of care by referring to the biblical foundation ofPastoral Theology, namely the metaphors and the parablesof the pastor and his sheep, where the pastor is intenselyinvolved with each one of his sheep (Ps 23; Ezk 34; Jn 10).Practical Theology, according to Miller-McLemore (2012:6),is more concerned with integrating knowledge withintheological education and mediating interaction between theseminary, the congregation and the wider society. Dreyer(2012:513), McClure (2012:269) and De Klerk and De Wet(2013:x) offer an alternative way to view the al Researchnamely that Pastoral Theology is one of the sub-disciplinesof Practical Theology.The title of this article indicates that the focus will beon empirical research within the discipline of PracticalTheology. Dingemans (1996:87) refers to the shift that hastaken place in the last decades of the previous century,namely investigating Christian practice instead of merelyapplying biblical data and statements of faith. Five yearsearlier, Pieterse (1991:6) also wrote about this movementto emphasise empirical research in Practical Theology. Hereferred to Bastian who strongly argued in 1968 that PracticalTheology should take theory and praxis into considerationand that the actions and activities of the church should beanalysed empirically. In 1974, states Pieterse (1991:7), Zerfassfocused on the actions of the church and his cyclic modelfor the theory-praxis-reflection has become well known.Practical theologians at the North-West University (NWU)have followed this model for many years. Until the 1980s,practical theologians worldwide made use of empiricalinsights from the social sciences (Dingemans 1996:87; Dreyer2012:512). However, at the beginning of the 1990s, Vander Ven sets forth a proposal for an empirical approach toPractical Theology so that practical theologians can generatetheir own data by investigating the ecclesiological praxis.He refers to empirical theology (Burger 1991:15; Dreyer2012:513; Van der Ven 1993:vii). If one looks at the list ofpublications by practical theologians like Pieterse and Dreyerfrom UNISA (University of South Africa), this movementtowards a more empirical approach to Practical Theology isalso visible in South Africa (Dreyer 2015; Pieterse 2010, 2011,2012, 2013, 2015). However, I wholeheartedly agree withDreyer (2012:513) that lecturers and students should developtheir empirical research capacities further.My central theoretical argument in this article is thatpostgraduate practical theological studies and researcharticles may greatly benefit from the use of a more systematicapproach during the coding and data analysis phase ofqualitative empirical research. In this article, I first offeran overview of recent empirical research done by practicaltheologians and postgraduate students at the NWU. ThenI focus on coding as an important part of data analysisduring qualitative empirical research. I also present differentapproaches to data analysis in qualitative research. Inconclusion, I propose a model for coding and data analysisduring qualitative empirical research in practical theologicalstudies.Empirical research in PracticalTheology at North-West UniversityIn this section, I will give an overview of the recent use ofempirical research by practical theologians at the Faculty ofTheology at the NWU. I will limit the scope of the researchto postgraduate studies done between 2010 and 2013and articles published in accredited scientific journals bylecturers, postdoctoral fellows and associates in the field ofPractical Theology during the same time. The investigationdoi:10.4102/ids.v49i3.1880

Page 3 of 9will provide quantitative data, reporting on how many of theresearchers made use of empirical methods, and qualitativedata, analysing the empirical methods the researchers usedin their research.Quantitative dataAt every graduation ceremony of the NWU, the list ofstudents who receive a degree at the particular graduationceremony is printed in a booklet. These booklets are availableat the office of the manager of the M and D programmes at theFaculty of Theology. I have consulted the booklets of 2010 to2013 and found that 17 masters and 21 doctoral studies werecompleted in the field of Practical Theology. By looking at thecontent of each of these studies, I noticed that 37 of these 38postgraduate studies made use of empirical research. That isa percentage of 97.4%.In order to identify all the practical theological researcharticles published in accredited scientific journals bylecturers, postdoctoral fellows and associates of the Facultyof Theology, I consulted the reports of the research directorfor the years 2010 until 2013. Surveying these reports, Idetermined that 94 articles were published during theseyears. Of these 94 articles, only 22 made use of empiricalresearch. That is a percentage of 23.4%.Qualitative dataFor the purpose of this article, it is important to analysethe empirical methods that were implemented in thepostgraduate studies and articles mentioned above.The following empirical methods were used in the 37postgraduate studies: In four studies, only quantitative methods were used.Three of the researchers developed a questionnaire forthe purpose of their studies. They distributed it amongtheir participants and evaluated the results statistically.One researcher used an existing inventory and madedeductions from the results. In 25 studies, only qualitative methods were used.Most of the researchers developed a questionnairefor the purpose of their studies. They distributed itamong their participants and followed it up with semistructured interviews, based on the questionnaire, toensure that they obtained all possible information fromthe participants. The majority of the researchers thencategorised the data according to emerging themes andmade deductions from the results. They did not indicatehow the categories or themes were established. One ofthe researchers used an existing inventory, conductedsemi-structured interviews based on the inventory andmade deductions from the data. One researcher madeuse of case studies by analysing sermons and makingdeductions from the results. Another researcher usedcase studies of semi-structured counselling sessions andmade deductions from it. One researcher used the Delphimethod of research.http://www.indieskriflig.org.zaOriginal Research In eight studies, the researchers used a combination ofquantitative and qualitative methods. They either usedan existing inventory or developed a questionnairethemselves to examine the phenomenon. They interpretedthe results statistically and then followed the investigationup by a questionnaire, and/or a semi-structuredinterview, and/or counselling sessions. Subsequently,they made deductions from the data. In one case, theresearcher repeated the use of the existing inventory toinvestigate the effectiveness of the counselling sessions.In the 22 research articles, I distinguished the followingempirical methods: In two articles, the quantitative method was used anddeductions were made from the results. In three articles, the researchers used a mixed method.They made use of a questionnaire to obtain quantitativedata. In order to obtain the qualitative data, they askedthe participants to give their comments in the form of areport. They coded the unstructured data by identifyingcategories without indicating which coding methodthey used to establish the categories. They then used thecategories to develop a second questionnaire. The resultsof the second questionnaire confirmed the results of thefirst questionnaire and the reports. From the results, theymade certain deductions. In two articles, the researchers made use of case studiesto illustrate the issue under discussion, after which theresearchers made deductions. In one article, the researcher used a semi-structuredquestionnaire to compile case studies, from whichdeductions were made. In two articles, the researchers used auto-ethnographyand made deductions from the narratives. In one article, the researcher used an online survey toinvestigate the specific phenomenon. The survey alsoincluded a narrative section where the participants couldshare further comments. Deductions followed from thedata. In one article, the researcher demonstrated the Delphisurvey method in a practical theological researchendeavour. Ten researchers used the following qualitative methodof research: They developed a questionnaire with openended questions, gave it to a few participants to complete,followed it up by an interview to ensure a response toall the questions and then analysed the data. Seven ofthe researchers analysed the data by simply identifyingrecurring themes and then making deductions from it.In three articles, the researchers used the eight steps ofTesch to categorise the data in themes and subthemes.They then made their deductions.Discussion of the resultsA high percentage of postgraduate students includedempirical research as part of their studies, whilst less thana quarter of the articles in accredited journals includedempirical research. Most of the articles in which empiricaldoi:10.4102/ids.v49i3.1880

Page 4 of 9research is reported are articles published by postgraduatestudents and their study leaders, as part of the postgraduatestudies. The rest of the articles where empirical research areincluded, are by postdoctoral fellows and associates. Fromthe results of this investigation, it is clear that the PracticalTheology lecturers of the NWU do not often embark onempirical research in their own research, although theyexpect it from their postgraduate students.If one considers the empirical methods implemented, it isevident that most of the researchers used qualitative methods.The method most frequently used entails the following. Theresearchers developed a questionnaire according to thetheme of the particular study and asked their participantsto complete it. After the questionnaire, they often had semistructured interviews with the participants in order to ensurethat all possible information was obtained. The researchersthen made conclusions based on the data. I encounteredonly a few researchers who mentioned that they coded andcategorised the data according to emerging themes. Theyseldom mentioned the methodology they used during thecoding process. Only three researchers mentioned in theirarticles that they followed the eight steps of Tesch to categorisetheir data in themes and subthemes. One gets the idea thatwhen these researchers do coding, they do it intuitively.One can wonder about the ‘truth value’ of the qualitativeresearch projects. Schurink, Fouché and De Vos (2012:419)refer to the traditional criteria for good qualitative research,namely internal and external validity, reliability andobjectivity, but qualitative researchers Lincoln and Gumapropose that credibility, transferability, dependability andconformability are better indicators of good qualitativeresearch. Of these four criteria, they consider credibilityto be the most important one. Credibility refers inter aliato the fact that researchers portray accurately what theparticipants conveyed. One way to increase this is by meansof member checks (2012:420). I am of the opinion that theimplementation of thorough coding and data analysis willsignificantly contribute to improve the credibility of thequalitative empirical research of practical theologians at theNWU. This is the focus of the rest of the article.Coding: An important part of dataanalysisSmith and Davies (2010:155) argue that coding does notconstitute the totality of data analysis, but it is a method toorganise the data so that underlying messages portrayedby the data may become clearer to the researcher. Charmaz(2006:46) describes coding as the pivotal link between datacollection and explaining the meaning of the data. A codeis a descriptive construct designed by the researcher tocapture the primary content or essence of the data. Codingis an interpretive activity and therefore it is possible that tworesearchers will attribute two different codes to the samedata. The context in which the research is done, the nature ofthe research and the personality and interest of the researcherwill influence which codes the researcher attributes to thehttp://www.indieskriflig.org.zaOriginal Researchdata (Engler 2014:257; Saldaña 2013:3–4, 8). During thecoding process, some codes may appear repeatedly and thatmay be an indication of emerging patterns. These emergingpatterns or similarity among the codes may give rise tocategories. Coding is not only labelling, but also linking,that is, linking data to an idea. It is a cyclic process. Byincorporating more cycles into the coding process, richermeanings, categories, themes and concepts can be generatedfrom the data (Saldaña 2013:5, 8).Practical aspects of codingSaldaña (2013:17) gives practical advice for the codingprocess. He says that it is helpful to type the data on the lefttwo-thirds of a page and to leave the right margin open fornotes. Whenever the topic of the data seems to change, theresearchers can start a new paragraph. In writing down thedata, researchers need to decide whether they want to givea verbatim transcription of the interviews for their specificstudy. It is the opinion of Smith and Davies (2010:149) thatit is not always necessary and that the essence (gist) ofthe interview is sometimes sufficient. Whilst reading thedata, states Saldaña (2010:19–20), the researcher can dosome ‘precoding’ by circling, highlighting or underliningsignificant words or sentences. However, the author urgesresearchers to start the coding process whilst they arecollecting the data, keeping in mind that the codes maychange during later cycles. Saldaña (2010:21–22) suggeststhat researchers should keep their research questions andaims of their studies in mind. The following questions mayassist them in their coding decisions: What are people doing? What are they trying toaccomplish? Exactly how are they doing it? What strategies are theyusing? How do they talk about, characterise and understandwhat is going on? What assumptions are they making? What is going on here? What do I, as researcher, learnfrom these notes? What strikes me?These questions correspond with aspects, mentioned byGibbs (quoted in Smith & Davies 2010:153), that may be coded,namely activities or behaviour, events, strategies or tactics,present situations, meanings, participation, relationships orinteractions, conditions or constraints, consequences, settingsand the researcher’s own reflections.The number of codes, Saldaña (2013:22–24) states, dependson the context, the nature of the data and to what degree offineness the researcher wants to examine the detail. Datacan be ‘lumped’ together with a single code or can be ‘split’into many smaller parts, each bearing its own code. Bothmethods have advantages and disadvantages. Even thoughsplitting is time-consuming, it may produce a more nuancedanalysis. On the other hand, lumping gets to the essence ofcategorising, although it may produce superficial analysis.The number of codes may change during a second cycle ofdoi:10.4102/ids.v49i3.1880

Page 5 of 9coding. Saldaña (2013:26, 28) advises that the initial codingshould be done on hard copies, although electronic resourcesare available, as hard copies tend to give a better perspective.Coding is usually a solitary act, but he (2013:34–35) advisesthat researchers should share their coding and analysis withcolleagues or even the participants as a way of validating thefindings and enriching the analysis.Writing analytic memos: Concurrently withcodingThe analytic memos document how the coding processis developing and codes may trigger deeper reflection onthe side of the researcher on the meaning of the data. Itis important that researchers write down their insights(Saldaña 2013:41–42). Analytical memos give researchers theopportunity to reflect and comment on the following: how they personally relate to the participants and thephenomenon; their research questions; the code choices; emergent patterns and categories; problems and ethical dilemmas in the study; and the future direction for the study.Writing analytical memos can be seen as the transitionalphase from coding to the more formal writing of the reporton the study. The analytical memos can also be coded andcategorised and may even lead to better codes or categoriesfor the data (Saldaña 2013:49–51).Useful coding methods for Practical TheologySaldaña (2013:51) mentions that grounded theory, one of theapproaches in qualitative research, has six coding techniquesin its coding canon. Researchers normally use these codingmethods during two coding cycles. During the first cycle,the data is split into segments and in vivo coding, processcoding and initial coding may be used. During the secondcycle, researchers compare codes, note emerging patternsand reorganise the data into categories by using the focused,axial and theoretical coding techniques. More detail on eachof the six coding techniques follow, but it is important to notethat researchers can use these coding methods also in nongrounded theory studies (Saldaña 2013:51).In vivo codingThis method of coding is useful for beginner qualitativeresearchers, as the exact word or phrase of the participantserves as a code. In order to distinguish in vivo codes, theresearchers put them between inverted commas. Theresearchers look for words or phrases that seem to standout, for example nouns with impact, action-orientated verbs,evocative word choices, clever phrases or metaphors. In vivocoding can be the only coding method used during the firstcycle of data analysis, but it may be limiting. Sometimes theparticipant says something in the best way and other timesthe researchers do it better. The following phrases serve ashttp://www.indieskriflig.org.zaOriginal Researchexamples of in vivo codes: ‘freshman year awful’, ‘found stuffout’, ‘wasn’t trying so hard’ and ‘friends got closer’ (Saldaña2013:91–94).Process (action) codingA process code is a word or a phrase that captures action. Itis done by using gerunds (‘-ing’ words) as part of the code.Process coding is useful to identify an on-going action as aresponse to situations, or an action to handle a problem, orto reach a goal. As a process code usually conveys movementand shows how things have changed over time, it helps theresearchers to give a dynamic account of events. It conveysa trail of the participant’s process, for example: criticisingrumours; not caring what people think; finding out who yourreal friends are (Saldaña 2013:5, 96–99).Initial (open) codingInitial coding refers to the process of breaking thequalitative data down into distinct parts and coding theseby using in vivo coding, process coding, and other codingmethods. The researchers then examine these parts closelyand compare them for similarities and differences. Duringthis process, the researchers may already become awareof emerging categories and code them. It is importantto remember that these initial codes and categoriesare tentative and may change as the analysis processprogresses. After initial coding, the researchers need timefor reflection by means of the writing of analytical memos(Saldaña 2013:100–101).Focused codingSaldaña (2013:213) explains that after initial coding, theresearchers embark on focused coding by identifying themost frequent or significant codes in order to developthe prominent categories (it is linked to axial coding). Hewarns that the researchers should be aware that thesecategories do not always have well-defined boundariesand that the codes in a specific category may have differentdegrees of belonging. Rubin and Rubin (quoted by Saldaña2013:216) recommend that the researchers organise thecategories hierarchically in main categories and subcategoriesin order to understand the relationship between them.Axial codingThe goal of axial coding is the strategic reassembling of datathat have been split during initial coding. In the process ofcrossing out synonyms and redundant codes, the dominantcodes will become apparent. The axis of the axial codingis a category. During axial coding, categories are relatedto subcategories and the properties and dimensions of acategory are specified (Saldaña 2013:218). Central categoriesdescribe the key properties of the phenomenon, causalcategories capture the circumstances that form the structureof the studied phenomenon, strategies describe the actionsor interactions of people in response to the phenomenon,and consequential categories represent the outcomes ofthe actions or interactions. Thus, through axial coding, thedoi:10.4102/ids.v49i3.1880

Page 6 of 9Original Researchresearchers will be able to answer when, where, why, who, howand with what consequences questions (Charmaz 2006:60–61;Osmer 2008:52; Saldaña 2013:220). In Figure 1 an example ofSaldaña (2013:220) serves as explanation.Constant comparative method of Lincoln andGumaTheoretical (selective) codingComparing units applicable to each categoryIt is the process to select the theoretical code or core categorythat functions like an umbrella that covers all codes andcategories. It relates to all categories and subcategories.It addresses the how and why questions to explain thephenomena. However, this is not necessary for everyqualitative study (Saldaña 2013:223–224; Schurink et al.2012:413). In Figure 2 another example of Saldaña (2013:225)sheds light on this aspect of coding.The central or core category of the study isDISCRIMINATING. Adolescents discriminate when theychoose their friends. They discriminate through a process ofaccepting and excepting. Adolescents socially discriminatein their choice of friendships (Saldaña 2013:225–226).Approaches to data analysis in qualitativeresearchPoggenpoel (1998:338) mentions five approaches to dataanalysis in qualitative research, namely the constantcomparative method of Lincoln and Guma, the approachof Huberman and Miles, Morse and Field’s approach, themethod of Marshall and Rossman and Tesch’s approach.Creswell’s (2014:196–200) data analysis process will also bediscussed as a sixth possible approach.This method of processing data consists of four

an overview of recent empirical research done by practical theologians and postgraduate students at the NWU. Then I focus on coding as an important part of data analysis during qualitative empirical research. I also present different approaches to data analysis in qualitative research. In conclusion, I propose a model for coding and data analysis

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