Customer Care Guide - Everything Kitchens

Customer Care Guide1

12-cup capacityRotational Steam BrewingMore exquisite coffee flavorsSteam & Hot Water JetsSteams and stirs your favorite coffeeproducing an exquisite coffee cremaSaves money - no expensive paperfilters neededProgrammable Auto h your favorite coffee being steamed and stirred producingdeliciously exquisite coffee crema2

TABLE OF CONTENTSSection 1) Brewer Overview9Section 2) Preparing Your Brewer10Section 3) Using Your Brewer11Section 4) Cleaning & Maintenance12Section 5) Troubleshooting13Section 6) Warranty143

4

IMPORTANT SAFEGUARDSWhen using electrical appliances, basic safety precautions should be followed,including the following:1. Read all instructions before using.2. Do not touch hot surfaces. Useappropriate handles.3. Do not overfill the water reservoir.4. Do not open brew-lids whilebrewing is in progress. Scaldingmay occur if either lid is opened.5. Do not let the cord hang over theedge of the table or counter, ortouch hot surfaces.6. Use only water in this appliance!Do not put any other liquids orfoods in the water reservoir exceptas instructed in the CleaningInstructions in this guide.7. Do not operate any appliance withdamaged plug or cord or afterthe appliance malfunctions orhas been dropped or damagedin any manner. Return applianceto the nearest Remington RepairCenter for examination, repair,or electrical or mechanicaladjustment.8. Do not use outdoors.9. Do not use the iCoffee Brewer forother than its intended use.10. For best operation, plug theappliance into its own electricaloutlet on a dedicated circuitto prevent flickering of lights,blowing of fuses or tripping thecircuit breaker.11. Always fill water reservoir first,then plug cord into the wall outlet.To disconnect turn controls to off,then remove plug from wall outlet.12. To protect against fire, electricshock and injury do not placecord, plug or the appliance inwater or any other liquids.13. Do not place on or near a hotgas or electric burner, or in aheated oven.14. Do not use paper filters. Theuse of accessory attachments notrecommended by Remington mayresult in fire, electrical shock orinjury to the user.15. Turn off and unplug the Brewerbefore cleaning or maintenance.Allow to cool before putting onor taking off parts and beforecleaning the appliance.16. To disconnect, press the powerbutton on the Brewer to ‘OFF’status and then remove the plugfrom the wall outlet.17. The glass carafe is designed foruse with the iCoffee warming plateonly. It must never be used on therange top.18. Do not set a hot carafe on a wet orcold surface.19. Do not use a cracked carafeor a carafe having a loose orweakened handle.20. Do not clean carafe or warmingplate with cleansers, steel woolpads, or other abrasive pads/materials.21. Do not clean the brew viewingwindow with cleaners, steel woolpads, or other abrasive pads orabrasive materials.22. Close supervision is necessarywhen appliance is used by or nearchildren.5

HGFIEJDKCLM6AB

Section 1Brewer OVERVIEWA) Power ButtonB) Auto Start ButtonC) Minute & Music ButtonD) Display PanelE) Carafe with LidF) Pause & ServeG) Rotational SteamBrewTM Viewing WindowH) Water Reservoir LidI) Carafe Water / Coffee Level IndicatorJ) Warming PlateK) Hour ButtonL) Non-Skid / No-Mark Rubber FeetM) Set Clock Button7

OPQR8N

Section 1Brewer OVERVIEWN) Water ReservoirO) Brew Basket LidP) Brew Basket HandleQ) Brew BasketR) Drip Basket9

Section 2PREPARING YOUR BrewerStep 1- Remove Labels & CleanRemove all adhesive tape and labels from Brewer surfaces. Clean thecarafe, carafe lid and removable drip and brew baskets.Step 2 - Plug in & Set ClockPlug power cord into outlet. A flashing message “SET CLOCK” and 12:01am will be displayed. This is the Brewer asking for its clock to be set.Press the(hour) or(minute) flashing buttons until the correcttime and am or pm indicator isshown.Now press the clockbutton tolock in the correct time-of-day.The clock can be set at any timewhen the Brewer is not brewing or inthe auto start delayed brewing modeby pressing the clockbutton.Note: Clock should be set before brewing or using the auto start feature.Step 3 - Clean & Sanitize BrewerFill carafe to 12 cup mark and pour into water reservoir. Ensure drip andbrew baskets are pushed down and firmly seated. Insert brew basketlid. Close water reservoir lid. Place carafe on warming plate and pressthe ON/OFF button. Brewer display will show “HEATING WATER” andan animation indicating brewing/sanitizing cycle is in progress. To haltbrewing/sanitizing cycle, press ON/OFF again.Note: If brew basket lid is not firmly inserted into the brew basket thebrewing/sanitizing process will not start. Instead the display will prompt,“Put Lid On.”Note: If water reservoir is empty the brewing/sanitizing process will notstart. Instead the display will prompt, “Add H2O.”If brew basket lid is opened during the brewing/sanitizing it will stop, youwill be alerted by a tone and the message “Put Lid On” will be displayed.Brewer will remember where it was in the brewing/sanitizing cycle for 20minutes. If 20 minutes have passed before the lid is closed, brew cyclewill end.When brewing/sanitizing is complete the end-of-brewing Mozart tone willsound and the “HEATING WATER” message on the display will be turnedoff. Now press the ON/OFF button to end the brewing/sanitizing cycle.10

Section 3USING YOUR BrewerBrewing CoffeeFill reservoir with desired amount of water and add an appropriateamount of your favorite ground coffee to the brew basket. Ensure dripbasket and brew basket are pushed down and firmly seated. Insert brewbasket lid into the brew basket. Close water reservoir lid. Place carafe onwarming plate and press the ON/OFF button. Display will show “HEATINGWATER” and an “ON” animation indicating brewing is in progress. To haltbrewing, press ON/OFF again.Note: If brew basket lid is not in place the brewing process will not begin.You will be alerted by a tone, and the display will prompt, “Put Lid On.”Note: If water reservoir is empty the brewing process will not begin. Youwill be alerted by a tone and the display will prompt, “Add H2O.”Note: If brew basket lid is removed while brewing is under way, brewingwill pause, you will be alerted by a tone, and the message “Put Lid On”will be displayed. The iCoffee brewer will remember where it was in theSteamBrewTM cycle for 20 minutes. If 20 minutes have passed before thelid is closed, the SteamBrewTM cycle will end.Note: When brewing is complete the end-of-brewing Mozart tone willsound and the “HEATING WATER” message on the display will beturned off and the brewing animation will end. The “ON” indicates carafewarming plate is on and will remain on (for up to two hours).Note: The Mozart tone can be turned off/on if desired by pressing theminute/musicbutton when Brewer is not brewing or in the auto startdelayed brewing mode.Programming Auto Start (Delayed Brewing)The iCoffee brewer can be programmed to start brewing at a preselected time. To set the auto start time, press the auto startautostartbutton.The display will show the current auto start time along with the message“SET AUTO START.” Press the(hour) and(minute) buttonsuntil the desired auto start time is shown. Make sure that the time is setcorrectly for am or pm auto start. Now press the auto start button again(or simply wait for 10 seconds) to turn on auto start. The auto start buttonwill light up. To turn off auto start, press the auto start button again.Note: If brew basket lid is not inserted into the brew basket, or if there isno water in the Brewer reservoir, the auto start time cannot be set nor canthe auto start feature be turned on. Instead the display will prompt to “PutLid On” or “Add H20.”Note: The auto start button must be pressed again each day to activatethe delayed brewing feature. This prevents iCoffee from brewing when notspecifically desired.11

Section 4CLEANING & MAINTENANCECleaning & DescalingThe iCoffee Brewer must be cleaned when you notice that the brewingtime has increased considerably. The condition is caused by build-up oflime and mineral depositsCleaning & Descalingin the heater from hardtap water. The frequencyType of WaterCleaning Frequencyof cleaning dependsSoft WaterEvery 80 brew cycleson the hardness of tapHard WaterEvery 40 brew cycleswater used. The followingtable gives a suggestedPurified WaterEvery 100 cyclescleaning schedule.Descaling Procedure1. Fill the iCoffee Brewer water reservoir with household white vinegar tothe 4-cup level mark.2. Turn on the Brewer to heat and circulate the vinegar into system.3. Carefully watch the vinegar level in the reservoir until the vinegar leveldisappears,4. AND IMMEDIATELY TURN OFF THE Brewer.5. Let the vinegar sit in the Brewer heater for 30 minutes to dissolve theinternal mineral scale.6. After 30 minutes, empty the carafe then fill the reservoir with plainwater to the 12-cup mark, AND TURN BACK ON THE Brewer.7. When the water level in the reservoir has emptied,8. TURN OFF THE Brewer.9. Discard the vinegar in the glass carafe.10. Your iCoffee brewer is now Sanitized, Descaled and ready to BrewGreat Coffee.Cleaning Brew Basket1.2.3.4.Remove drip basket and brew basket together.Rinse drip basket.Discard used coffee grounds and fully rinse brew basket.Place the brew basket, brew basket lid, and drip basket in the toprack of the dish-washer if desired.Cleaning Carafe1. Fill carafe with a solution of equal parts of tap water and whitehousehold vinegar. Let stand for one hour.2. Discard the solution and wash and rinse carafe.Do not use harsh abrasives that may scratch the carafe;scratches may cause the carafe to break.12!

Section 5TROUBLESHOOTINGPause & ServeNote: Removing carafe for more than 15 seconds may cause brewbasket to overflow.Potential ProblemsProbable Cause“ON” light does not illuminate UnpluggedPower outageCheck GFCI Reset Button on outletCoffee is not brewingUnpluggedPower outageThe water reservoir is emptyThe brew basket is not properlyinsertedCarafe is not placed all the way ontothe warming plateBrew basket lid is not inserted Brewer only brews water No grounds in brew basketThe brew basket is not properlyinsertedBrewer brews coffee slowly Brewer needs vinegar cleaningBrew basket overflows Too many grounds placed in the brewbasketCoffee is too finely groundCarafe lid not on carafeThe brew basket is not properlyinsertedCarafe was removed from the warmingplate for longer than 15 secondsCarafe is not placed all the way ontowarming plate Burning coffee smell Empty carafe was left on hot warmingplateCoffee was spilled on warming plateCoffee is not hot Power outageThe automatic shut-off function hasbeen activated after 2 hoursCoffee tastes irregular Coffee too finely groundCoffee to water grounds ratio isunbalancedCoffee brewer needs to be fullycleaned 13