Missouri Legal Malpractice Insurance Report

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2016MissouriLegal MalpracticeInsurance ReportStatistics SectionJune 2017DIFPEric R. GreitensGovernorDepartment of Insurance,Financial Institutions &Professional RegistrationChlora Lindley-MyersDirector

ent of Insurance, Financial Institutions & Professional RegistrationStatistics SectionJune 2017

Also Available from DIFPReports: The following reports are also available: Missouri Market Share ReportMissouri Real Estate Malpractice (Closed Claim Report)Missouri Legal Malpractice (Closed Claim Report)Missouri Products Liability (Closed Claim Report)Missouri Medical Malpractice Insurance ReportMissouri Health Maintenance Organization ReportMissouri Life, Accident & Health Supplement ReportMissouri Property and Casualty Supplement ReportMissouri Commercial Liability ReportMissouri Mortgage Guaranty ReportMissouri Uninsured Automobile ReportDatabases: for data requests, contact the Statistics Section at 573-751-3163. Some data are available for a fee. Medicare Supplement Experience DataProperty and Casualty Supplement DataMissouri Zip Code data for homeowners/dwelling fire, farmowners (dwelling only, mobile home, earthquake, and privatepassenger automobile insurance.Many reports, including this complaint report, are available at no cost on the DIFP website, athttp://insurance.mo.gov/reports/. For paper copies, inquire with the Statistics Section at the above number.The Department of Insurance, Financial Institutions & Professional Registration is an Equal OpportunityEmployer.

DEFINITION OF TERMSIndemnity Paid: The sum of all payments made during the year for the benefit of insuranceclaimants, before reinsurance has been ceded and/or assumed. These payments include amounts paidin the current year for claims arising from coverage in prior years and exclude amounts which will bepaid in future years for claims arising from the current year. Hence, this item is not a measure of theactual cost of current coverages, but only of current cash flows.Loss Adjustment Expenses: The cost involved in an insurance company’s adjustment of lossesunder a policy.Direct Premiums Written: The dollar amount charged when a policyholder contracts for insurancecoverage before reinsurance has been ceded and/or assumed.Direct Premiums Earned: The part of premium attributable to the coverage already provided in agiven period before reinsurance has been ceded and/or assumed.Direct Losses Incurred: The sum of direct losses paid plus an estimate at the close of the year ofthe amounts to be paid in the future for all claims arising from the current and all prior years, minusthe corresponding estimate made at the close of business for the preceding year. Incurred lossesreported include estimated amounts unpaid for incurred-but-not-reported (IBNR) claims.Loss Ratio: The dollar amount of direct losses incurred divided by the dollar amount of premiumsearned for the particular line of business being analyzed, expressed as a percentage. This is anaccounting representation of the portion of each premium dollar which is needed to honor acompany's promise to pay claims.

LEGAL MALPRACTICE INSURANCE REPORTEXECUTIVE SUMMARYThis report summarizes the legal malpractice insurance experience in Missouri from 2007 to 2016.The charts, graphs and tables in this report are limited to closed claim information and wereconstructed from data collected by the Department of Insurance, Financial Institutions & ProfessionalRegistration as required by Section 383.077 RSMo. The premium and loss data, obtained from the MissouriPage 19 Supplement to the companies’ annual statements are presented in the final section.In 2016, the loss ratio for legal malpractice insurance in Missouri was 38 percent. For the 10-yearperiod of claims closed1, 537 (24 percent) were closed with payment. Claims closed in 2016 totaled 183, a 2percent increase from the previous year. The average payment was 145,046.The cost to an insurer for settling legal malpractice cases (called loss adjustment expense, consistingof legal fees, claim adjustment costs and related items) has fluctuated over the past 10 years. In 2016, theaverage loss adjustment expense for all claims closed with payment was 38,913 compared to 87,574 in2015.Indemnity amounts are categorized by claim characteristics, including:1 Area of law in which the insured was retained by the claimant. Major activity in which the lawyer was engaged at the time the alleged error or omissionoccurred. Alleged error or omission that was the most significant reason for making the claim. The legal disposition of the claim at the closing date. The number of years the insured had been in practice at the time of the alleged error oromission. The relationship of the insured to the claimant.Claims closed may have resulted from incidents in any previous period.

By area of law, the largest share of claims closed in 2016 (37 of 183) was initiated by plaintiffs incollection and bankruptcy. The largest proportion of all claims closed in 2016 under the major activity codeoccurred during commencement of action or proceeding. Of all claims paid during 2016, 58 percent weresettled before trial or hearing on the alleged malpractice.Ninety-seven percent of losses in 2016 occurred among attorneys with more than 10 years ofpractice. The insured’s relationship to the claimant is partitioned into four subclasses: free legal service,non-client, member of pre-paid legal plan and client other than free service or prepaid legal plan. Seventyseven percent of 2016 claims occurred in the category of client other than free legal service or member ofpre-paid legal plan.Only 14 companies reported writing legal malpractice insurance in Missouri for 2016. Of these, theBar Plan Mutual Insurance Company was by far the largest, with over 63 percent of the legal malpracticeinsurance market in this state.This report was compiled using information submitted by insurance companies. As a result, theaccuracy of this report is dependent upon the correctness of each company’s data. Copies of this report willbe made available in Braille, large print or on audio cassette upon request. Any questions regarding thisreport should be addressed to the Statistics Section, Department of Insurance, Financial Institutions ,MO65102-0690.The Missouri Department of Insurance, Financial Institutions & Professional Registrationis an Equal Opportunity Employer

TABLE OF CONTENTSSECTIONIIIDESCRIPTIONPAGETEN YEAR SUMMARY .3INDEMNITY SUMMARYArea of Law: 10-Year and 2016 Summary .9Trends of the Top 10 Areas of Law .13Major Activity: 10-Year and 2016 Summary .25Trends of the Top 10 Major Activity .29Alleged Errors or Omissions: 10-Year and 2016 Summary .41Trends of the Top 10 Alleged Errors or Omissions .45Claim Disposition: 10-Year and 2016 Summary .57Trends of the Top 8 Claim Dispositions .61Years Admitted to Practice: 10-Year and 2016 Summary .71Trends of Years Admitted to Practice .75Insured/Claimant Relationship: 10-Year and 2016 Summary .81Trends of Insured/Claimant Relationship .85IIIPREMIUM AND LOSS DATA .89

TEN YEARSUMMARY(2007-2016)1

2

3Court Proceedings Resulting in PaymentClaims Settled Through Court ProceedingsClosed without PaymentClosed with PaymentAll Closed ClaimsCLOSED MBER PERCENTOFOFCLAIMSCLAIMS 7,665,582 7,665,582 0 67,692,453 67,692,453TOTALINDEMNITYPAID 283,910 35,003 0 126,057 30,547AVERAGEINDEMNITYPAID 4,148,296 13,182,808 18,731,670 25,192,828 43,924,498TOTAL LOSSEXPENSESPAIDLEGAL MALPRACTICE EXPERIENCETEN YEAR SUMMARY(2007-2016) 153,641 60,195 11,150 46,914 19,822AVERAGELOSSEXPENSEPAID

4 92,037CLOSED WITH PAYMENT2007 23,009ALL CLOSED CLAIMS 0 30,000 60,000 90,000 120,000 150,000 180,000 210,0002008 84,453 20,072 106,325 29,9772009 115,015 28,8782010 97,154 27,7582011AVERAGE PAID CLAIM 186,625 43,2002012 139,594 12,1622013MISSOURI LEGAL MALPRACTICE INSURANCE2014 172,895 38,7962015 156,550 43,7292016 145,046 49,141

5 91,100 30,367CLOSED WITH PAYMENTCLOSED WITHOUT PAYMENT2007 22,775ALL CLAIMS 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 23,055 73,950 17,5762008 26,277 66,923 18,8682009 29,742 88,714 22,2752010 22,567 56,418 16,1192011 37,473 124,410 28,7992012 7,183 75,270 6,5582013AVERAGE PAID LOSS ADJUSTMENT EXPENSEMISSOURI LEGAL MALPRACTICE INSURANCE2014 39,979 139,056 31,2032015 33,943 87,574 24,4622016 19,939 38,913 13,184

6Number of Claims59177236CLOSED WITHOUT PAYMENTTOTAL2007CLOSED WITH 09231173582010252180722011CLAIM COUNT 2007-2016216166502012264241232013MISSOURI LEGAL MALPRACTICE INSURANCE206160462014179129502015183121622016

TEN YEAR SUMMARY&2016 SUMMARYBYAREA OF LAW7

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9TOTALBI/PD - PLAINTIFFCOLLECTION & BANKRUPTCYREAL ESTATEFAMILY LAWESTATE, TRUST & PROBATECORPORATE & BUSINESS ORGANIZATIONBUSINESS TRANSACT/COMMERCIAL LAWCRIMINALWORKERS COMPENSATIONBI/PD - DEFENDANTCIVIL RIGHTS & COMMISSIONLABOR LAWCONSUMER CLAIMSTAXATIONLOCAL GOVERNMENTPATENTS, TRADEMARKS, COPYRIGHTSCONSTRUCTION (BUILDING CONTRACTS)SECURITIES (S.E.C.)GOVERNMENT CONTRACTS & CLAIMSIMMIGRATION & NATURALIZATIONENVIRONMENTADMIRALTYAREA OF 0.19%0.00% 126,057 152,024 45,782 94,016 75,523 102,779 167,327 197,114 40,663 191,251 170,916 154,425 148,182 94,357 265,634 215,293 196,875 338,937 83,750 52,500 100,000 330,000N/AAVERAGEINDEMNITYALLNUMBERPERCENT OFPAIDCLOSED OF PAIDPAID CLAIMS PER PAIDCLAIMS CLAIMSCLAIM 67,692,453 23,715,783 2,930,019 4,888,846 4,002,726 6,269,544 3,681,202 5,716,315 365,963 3,825,015 2,050,989 1,544,250 2,667,277 660,499 1,328,169 861,172 787,500 1,694,684 167,500 105,000 100,000 330,000 0TOTALINDEMNITYLEGAL MALPRACTICE INSURANCEINDEMNITY ANALYSISFOR YEARS 0%0.25%0.16%0.15%0.49%0.00%PERCENT OFTOTALINDEMNITY 19,822 23,521 10,619 9,936 13,185 19,530 13,872 60,959 10,320 8,105 39,802 11,901 26,689 35,533 20,700 29,024 171,240 60,333 23,290 3,567 15,796 7,548 0AVERAGELOSSEXPENSEFOR ALLCLOSEDCLAIMS

10TOTALCOLLECTION & BANKRUPTCYESTATE, TRUST & PROBATEBI/PD - PLAINTIFFREAL ESTATEFAMILY LAWCRIMINALWORKERS COMPENSATIONLABOR LAWCIVIL RIGHTS & COMMISSIONBI/PD - DEFENDANTBUSINESS TRANSACTION/COMMERCIAL LAWCONSUMER CLAIMSCORPORATE & BUSINESS ORGANIZATIONTAXATIONADMIRALTYCONSTRUCTION (BUILDING CONTRACTS)LOCAL GOVERNMENTAREA OF 4.84%3.23%4.84%3.23%4.84%1.61%0.00%0.00%0.00% 145,046 8,986 51,168 205,214 37,250 61,528 44,000 963,757 197,551 341,667 220,104 104,833 18,000 105,491 128,669N/AN/AN/AAVERAGEINDEMNITYNUMBER PERCENTALL CLOSEDPAIDOF PAID OF PAIDCLAIMSPER PAIDCLAIMSCLAIMSCLAIM 8,992,865 62,900 562,846 1,436,495 149,000 553,750 88,000 2,891,271 987,754 1,025,000 440,207 314,500 36,000 316,473 128,669 0 0 0TOTALINDEMNITYLEGAL MALPRACTICE INSURANCEINDEMNITY ANALYSISCLAIMS CLOSED IN PERCENT OFTOTALINDEMNITY 13,184 3,754 12,756 12,879 8,268 19,230 6,172 13,273 34,464 51,975 9,366 10,000 7,765 63,972 3,774 0 0 14,109AVERAGELOSSEXPENSEFOR ALLCLOSEDCLAIMS

TRENDSOF THE TOP TENAREAS OF LAWOF 201611

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COLLECTION & BANKRUPTCYAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 17,741 141,000 36,254 33,089 42,419 28,745 51,000 55,930 22,370 8,986AVG LOSS EXPENSE 9,277 45,486 9,375 10,038 8,838 12,918 1,363 6,885 11,134 3,754CLAIM COUNT100Number of Claims806040200ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 3

ESTATE, TRUST & PROBATEAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 250,000 225,000 200,000 175,000 150,000 125,000 100,000 75,000 50,000 25,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 139,109 34,437 129,445 91,435 93,929 60,000 37,613 169,616 236,000 51,168AVG LOSS EXPENSE 13,252 5,903 22,216 30,465 13,834 9,178 2,101 42,296 30,732 12,756CLAIM COUNT6054Number of Claims4842363024181260ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 4

BI/PD - PLAINTIFFAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 62,199 78,484 113,034 253,296 167,084 187,901 52,071 308,417 195,002 205,214AVG LOSS EXPENSE 45,123 21,429 20,034 27,113 30,326 4,949 14,515 19,341 16,909 12,879CLAIM COUNT4540Number of Claims35302520151050ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 772015

REAL ESTATEAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 500,000 450,000 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 66,339 67,113 21,622 14,890 55,315 450,692 26,667 82,122 182,750 37,250AVG LOSS EXPENSE 7,640 5,916 5,948 10,326 17,981 10,015 5,915 11,559 18,293 8,268CLAIM COUNT605550Number of Claims454035302520151050ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 15255202872124222331320254214834530723185131941516

FAMILY LAWAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 25,623 78,783 18,500 23,244 45,600 36,500 319,161 164,743 42,600 61,528AVG LOSS EXPENSE 11,375 6,305 2,438 31,400 2,037 28,423 6,166 15,512 9,110 19,230CLAIM COUNT5045Number of Claims4035302520151050ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 213443020119298212652124618295242231915510189917

CRIMINALAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 175,000 150,000 125,000 100,000 75,000 50,000 25,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 154,463 0 3,000 100,000 0 3,750 0 0 10,000 44,000AVG LOSS EXPENSE 11,056 4,796 5,658 35,555 5,737 8,616 13,020 0 624 6,172CLAIM COUNT3632Number of Claims2824201612840ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 16404624817707624909606413112918

WORKERS COMPENSATIONAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 1,000,000 900,000 800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 45,535 0 19,769 34,129 19,250 85,000 0 50,000 417,000 963,757AVG LOSS EXPENSE 28,897 1,297 5,634 16,586 2,575 19,961 0 3,524 2,277 13,273CLAIM COUNT1614Number of Claims121086420ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 606157892782631260641391893619

LABOR LAWAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 250,000 225,000 200,000 175,000 150,000 125,000 100,000 75,000 50,000 25,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 134,505 75,000 225,000 0 0 0 130,000 37,500 167,333 197,551AVG LOSS EXPENSE 21,873 16,650 41,721 11,292 0 113,602 2,565 5,105 35,214 34,464CLAIM COUNT2018Number of Claims1614121086420ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 561531240420230331252363365120

CIVIL RIGHTS & COMMISIONAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 0 100,000 40,625 54,000 30,000 0 200,000 0 0 341,667AVG LOSS EXPENSE 19,904 31,436 83 5,982 3,100 0 7,849 0 1,998 51,975CLAIM COUNT15Number of Claims129630ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 4135238263124041311250510153221

BI/PD - DEFENDANTAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 18,900 0 40,000 27,638 351,606 148,333 350,000 0 0 220,104AVG LOSS EXPENSE 6,677 13,339 11,600 56,486 1,405 114,533 21,826 369,327 0 9,366CLAIM COUNT1614Number of Claims121086420ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 707817422615113882610120242222

TEN YEAR SUMMARY&2016 SUMMARYBYMAJOR ACTIVITY23

24

25TOTALCOMMENCEMENT OF ACTION ORPROCEEDINGOTHERPREPARATION, TRANSMITTAL OR FILINGPRE-TRIAL, PRE-HEARINGSETTLEMENT AND NEGOTIATIONCONSULTATION OR ADVICETRIAL OR HEARINGINVESTIGATION, OTHER THAN LITIGATIONPOST TRIAL OR HEARINGAPPEAL ACTIVITIESOTHER WRITTEN OPINIONTAX REPORTING OR PAYMENTEXPARTE PROCEEDINGSREFERRAL TO ANOTHER PROFESSIONALTITLE OPINIONMAJOR ACTIVITY 56%0.37% 126,057 99,549 91,181 89,913 131,931 176,386 246,156 345,506 49,134 260,998 41,776 209,122 100,549 81,756 107,667 275,000AVERAGEINDEMNITYALLNUMBERPERCENT OFPAIDCLOSED OF PAIDPAID CLAIMS PER PAIDCLAIMS CLAIMSCLAIM 67,692,453 15,430,111 10,212,302 6,473,759 7,915,888 6,702,671 7,138,516 6,910,123 786,139 2,870,975 167,102 1,463,853 502,747 245,267 323,000 550,000TOTALINDEMNITYLEGAL MALPRACTICE INSURANCEINDEMNITY ANALYSISFOR YEARS ENT OFTOTALINDEMNITY 19,822 16,050 11,435 21,375 32,613 26,829 42,004 37,259 21,911 15,574 19,834 27,320 26,933 19,700 11,914 26,310AVERAGELOSSEXPENSEFOR ALLCLOSEDCLAIMS

26TOTALCOMMENCEMENT OF ACTION ORPROCEEDINGPREPARATION, TRANSMITTAL OR FILINGOTHERCONSULTATION OR ADVICESETTLEMENT AND NEGOTIATIONPRE-TRIAL, PRE-HEARINGAPPEAL ACTIVITIESINVESTIGATION, OTHER THAN LITIGATIONPOST TRIAL OR HEARINGTAX REPORTING OR PAYMENTOTHER WRITTEN OPINIONREFERRAL TO ANOTHER PROFESSIONALTITLE OPINIONTRIAL OR HEARINGMAJOR ACTIVITY %1.61%1.61%1.61%1.61%0.00% 145,046 129,756 60,777 48,100 136,000 119,143 338,496N/AN/A 1,047,500 128,669 125,000 33,000 475,000N/AAVERAGEINDEMNITYALLNUMBERPERCENT OFPAIDCLOSED OF PAIDPAID CLAIMS PER PAIDCLAIMS CLAIMSCLAIM 8,992,865 2,335,607 790,096 481,000 680,000 834,004 1,015,489 0 0 2,095,000 128,669 125,000 33,000 475,000 0TOTALINDEMNITYLEGAL MALPRACTICE INSURANCEINDEMNITY ANALYSISCLAIMS CLOSED IN .30%1.43%1.39%0.37%5.28%0.00%PERCENT OFTOTALINDEMNITY 13,184 12,830 8,795 9,110 13,915 23,152 23,589 0 0 65,865 3,774 13,381 0 78,931 24,036AVERAGELOSSEXPENSEFOR ALLCLOSEDCLAIMS

TRENDSOF THE TOP TENMAJOR ACTIVITYOF 201627

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COMMENCEMENT OF ACTION OR PROCEEDINGAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 300,000 270,000 240,000 210,000 180,000 150,000 120,000 90,000 60,000 30,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 55,652 60,423 76,562 107,261 93,996 189,992 265,000 138,591 105,114 129,756AVG LOSS EXPENSE 37,930 10,339 14,327 20,172 18,052 5,841 2,552 28,793 12,676 12,830CLAIM COUNT120Number of Claims100806040200ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 3185529

PREPARATION, TRANSMITTAL OR FILINGAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 91,328 47,822 69,686 69,568 70,444 97,500 372,500 130,832 128,500 60,777AVG LOSS EXPENSE 9,251 8,583 20,935 41,806 31,049 22,834 18,615 57,558 14,451 8,795CLAIM COUNT120105Number of Claims9075604530150ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 212691723716211011239147251239177101431135132230

OTHERAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 250,000 225,000 200,000 175,000 150,000 125,000 100,000 75,000 50,000 25,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 60,278 22,500 25,923 27,447 56,046 180,578 39,476 210,421 183,125 48,100AVG LOSS EXPENSE 38,356 8,334 2,127 6,718 2,312 28,748 3,113 24,857 16,372 9,110CLAIM COUNT120105Number of Claims9075604530150ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 01831

CONSULTATION OR ADVICEAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 1,200,000 1,000,000 800,000 600,000 400,000 200,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 720,404 324,691 264,538 75,000 42,500 1,000,000 105,402 64,450 202,750 136,000AVG LOSS EXPENSE 15,275 84,184 61,045 24,956 22,878 79,248 38,425 6,875 85,890 13,915CLAIM COUNT4035Number of Claims302520151050ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 17154111257113813211716725615945125732

SETTLEMENT & NEGOTIATIONAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 1,600,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 108,412 145,667 80,666 1,463,067 47,968 68,000 26,785 282,877 37,500 119,143AVG LOSS EXPENSE 27,295 47,888 24,886 31,498 2,654 20,280 64,926 4,024 6,799 23,152CLAIM COUNT3530Number of Claims2520151050ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 19186121661092772593681762415411117433

PRE-TRIAL, PRE-HEARINGAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 24,926 91,000 69,500 72,115 135,617 133,817 83,200 292,200 161,250 338,496AVG LOSS EXPENSE 9,277 10,378 17,793 39,738 30,963 61,609 5,815 115,648 83,885 23,589CLAIM COUNT3632Number of Claims2824201612840ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 22252232041619316241311261313265211358844103734

APPEAL ACTIVITIESAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 300,000 275,000 250,000 225,000 200,000 175,000 150,000 125,000 100,000 75,000 50,000 25,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 40,000 0 0 58,000 11,102 0 0 0 0 0AVG LOSS EXPENSE 17,039 0 45,495 7,037 963 268,563 0 0 666 0CLAIM COUNT3530Number of Claims2520151050ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 930370742261510130300030330335

INVESTIGATION, OTHER THAN LITIGATIONAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 750,000 675,000 600,000 525,000 450,000 375,000 300,000 225,000 150,000 75,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 34,823 25,267 32,833 25,000 0 5,000 135,908 0 0 0AVG LOSS EXPENSE 27,151 8,334 11,959 8,799 300,210 4,946 804 804 2,164 0CLAIM COUNT18Number of Claims15129630ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 91331073421120251443130330330336

POST TRIAL OR HEARINGAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 1,200,000 1,100,000 1,000,000 900,000 800,000 700,000 600,000 500,000 400,000 300,000 200,000 100,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 4,990 9,778 0 125,000 575,000 19,500 0 2,650 0 1,047,500AVG LOSS EXPENSE 901 6,619 10,445 47,367 28,402 31,038 0 0 0 65,865CLAIM COUNT2118Number of Claims15129630ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 121531240471631242220221110122037

TAX REPORTING OR PAYMENTAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 275,000 250,000 225,000 200,000 175,000 150,000 125,000 100,000 75,000 50,000 25,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 0 0 24,054 260,024 0 65,000 0 0 25,000 128,669AVG LOSS EXPENSE 0 5,882 0 239,976 0 30,312 0 0 15,760 3,774CLAIM COUNT6Number of Claims543210ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 10121111010121100010141321138

TEN YEAR SUMMARY&2016 SUMMARYBYALLEGED ERRORS OR OMISSIONS39

40

ERROR OR 1.68%0.37%0.74%0.93%0.56%0.37%0.00% 126,057 91,253 150,267 209,074 118,006 159,305 111,160 186,935 49,951 97,697 35,824 104,946 75,129 234,167 72,714 32,675 101,250 51,073 35,000 373,417 73,021 24,167 106,250N/AAVERAGEINDEMNITYALLNUMBERPERCENT OFPAIDCLOSED OF PAIDPAID CLAIMS PER PAIDCLAIMS CLAIMSCLAIM 67,692,453 6,113,930 11,119,761 13,589,795 6,490,336 6,053,585 3,334,811 3,177,900 1,198,830 1,367,756 644,833 4,302,773 2,103,605 4,215,010 509,000 392,094 405,000 459,659 70,000 1,493,669 365,106 72,500 212,500 0TOTALINDEMNITYLEGAL MALPRACTICE INSURANCEINDEMNITY ANALYSISFOR YEARS 2007-2016OTHERFAIL TO ASCERTAIN DEADLINE CORRECTLYPLANNING OR STRATEGY ERRORFAIL TO KNOW OR PROPERLY APPLY THE LAWINADEQUATE INVESTIGATIONPROCRASTINATION OR LACK OF FOLLOW-UPFAIL TO FOLLOW CLIENTS INSTRUCTIONSFAIL TO FILE DOCUMENTS WITH NO DEADLINEFRAUDMALICIOUS PROSECUTION OR ABUSE OF PROCESSFAILURE TO CALENDAR PROPERLYFAILURE TO REACT TO CALENDARCONFLICT OF INTERESTFAIL TO OBTAIN CLIENTS CONSENTCLERICAL ERRORVIOLATION OF CIVIL RIGHTSERROR IN MATHEMATICAL CALCULATIONLIBEL OR SLANDERFAIL TO ANTICIPATE TAX CONSEQUENCESERROR IN PUBLIC RECORD SEARCHIMPROPER WITHDRAWAL FROM REPRESENTATIONLOST FILE, DOCUMENT OR EVIDENCENOT 0.68%0.10%2.21%0.54%0.11%0.31%0.00%PERCENT OFTOTALINDEMNITY 19,822 11,590 14,835 29,379 24,656 32,722 17,006 19,861 10,081 29,105 24,431 17,089 7,846 72,139 19,317 11,533 9,512 17,003 8,307 19,726 25,866 10,094 26,098 0AVERAGELOSSEXPENSEFOR ALLCLOSEDCLAIMS

42TOTALFAIL TO KNOW OR PROPERLY APPLY THE LAWPLANNING OR STRATEGY ERRORFAIL TO ASCERTAIN DEADLINE CORRECTLYFAILURE TO CALENDAR PROPERLYINADEQUATE INVESTIGATIONOTHERFAIL TO FOLLOW CLIENTS INSTRUCTIONSPROCRASTINATION OR LACK OF FOLLOW-UPCONFLICT OF INTERESTMALICIOUS PROSECUTION OR ABUSE OFPROCESSFRAUDCLERICAL ERRORERROR IN MATHEMATICAL CALCULATIONIMPROPER WITHDRAWAL FROM REPRESENTATIONLIBEL OR SLANDERVIOLATION OF CIVIL RIGHTSFAIL TO ANTICIPATE TAX CONSEQUENCESFAIL TO FILE DOCUMENTS WITH NO DEADLINEFAIL TO OBTAIN CLIENTS CONSENTLOST FILE, DOCUMENT OR EVIDENCEERROR OR %6.45%4.84%6.45%6.45% 145,046 17,000N/A 51,184 41,667N/A 55,000N/A 128,669 95,000 50,000 195,000 86,960 224,000 50,833 250,879 444,125 214,749 27,167 83,000 83,802AVERAGEINDEMNITYALLNUMBERPERCENT OFPAIDCLOSED OF PAIDPAID CLAIMS PER PAIDCLAIMS CLAIMSCLAIM 8,992,865 17,000 0 102,368 125,000 0 55,000 0 128,669 95,000 50,000 195,000 869,601 1,120,000 457,500 1,505,275 2,664,750 858,995 81,500 332,000 335,207TOTALINDEMNITYLEGAL MALPRACTICE INSURANCEINDEMNITY ANALYSISCLAIMS CLOSED IN .91%3.69%3.73%PERCENT OFTOTALINDEMNITY 13,184 17,687 8,320 20,365 5,699 0 18,936 584 3,774 10,528 18,953 18,716 9,075 20,537 7,955 2,377 29,908 22,815 11,687 7,930 15,441AVERAGELOSSEXPENSEFOR ALLCLOSEDCLAIMS

TRENDSOF THE TOP TENERRORS OR OMISSIONSOF 201643

44

FAILURE TO KNOW OR PROPERLY APPLY THE LAWAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 500,000 400,000 300,000 200,000 100,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 509,110 40,800 47,803 95,154 83,500 155,900 22,268 64,275 199,625 86,960AVG LOSS EXPENSE 32,965 15,713 43,640 32,624 11,307 36,119 6,452 46,633 43,061 9,075CLAIM COUNT4035Number of Claims302520151050ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 141751218711135820812155101931613491441035102545

PLANNING OR STRATEGY ERRORAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 500,000 450,000 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 59,264 214,066 230,381 384,386 247,734 85,753 172,045 252,229 211,250 224,000AVG LOSS EXPENSE 14,265 51,080 46,027 54,173 15,244 22,466 4,236 52,650 55,241 20,537CLAIM COUNT60Number of Claims50403020100ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT 312261615510281018279182591627522134911472151646

FAILURE TO ASCERTAIN DEADLINE CORRECTLYAVERAGE PAID INDEMNITY & AVERAGE LOSS EXPENSE 550,000 500,000 450,000 400,000 350,000 300,000 250,000 200,000 150,000 100,000 50,000 02007200820092010201120122013201420152016AVG PAID INDEMNITY 65,013 119,829 202,692 37,273 94,616 461,315 0 360,000 222,738 50,833AVG LOSS EXPENSE 122,520 13,184 7,316 2,625 9,105 12,809 154 8,499 3,957 7,955CLAIM COUNT60Number of Claims50403020100ALL CLAIMSCLOSED WITH PAYMENTCLOSED WITHOUT PAYMEN

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