Orkin's Triple Guarantee - Microsoft
Thorough and effective pest control is fundamental to your performanceon third-party audits. That’s why you need an expert.At Orkin, we believe the more we know about pests and why they dowhat they do, the better we can do what we do. And in sensitive foodprocessing environments like yours, it takes a scientific approach.We understand that pests and the pathogens they carry must be keptfar away from your products to prevent foodborne illnesses and thatit should be done with minimally invasive pest control treatments.So when you choose Orkin’s Food Safety Precision Protection , you’llget a program that is designed specifically for the food manufacturingindustry. It comes complete with Orkin Gold Medal QA , a system ofcomprehensive documentation and audit support anytime you need it.Let us be your partner, and we’ll combine our deep knowledge of foodsafety standards with our scientific approach to help you hit a homerun on every third-party audit.Choose Orkin and get more than an exterminator. Get an expert.
A Name You Can TrustSince 1901, Orkin has been protecting businesses by combining a deep, scientific knowledge of pests with athorough understanding of each customer’s unique needs.Today, Orkin is trusted by more businesses in North America than any other pest management provider, servingmore than 1.7 million clients. With more than 400 locations across the world, you can be confident Orkin willprovide high-quality, consistent service – no matter where you are.Why take a risk when you know Orkin will apply more than a century of experience to your pest managementprogram, all backed by one of the industry’s most comprehensive guarantees?It’s pest control. Does having the best really matter?Yes.Food plants and warehouses can offer everything a pest needs – food, moisture, shelter and comfortabletemperatures. Consequently, food facilities face intense pest pressure, often year-round.You need a real expert with a deep understanding of your facility and changing audit standards – someonewho can help you keep pests out while navigating the requirements of auditors like AIB International, NSF,Silliker, ASI and YUM! Brands, plus newer standards recognized by the Global Food Safety Initiative (GFSI)like BRC and SQF.
“The thoroughness that Orkingoes through in their service isunparalleled. I’ve been workingaround the pest control industryfor almost 30 years, and I knowwhat we need. Orkin providesall that, and more.- Pat HurleyDirector, Technical ServicesSpangler Candy Company
Orkin Training and CertificationAt Orkin, we have invested millions to develop award-winning training programs that extend well beyond the classroom.Our Orkin Commercial Pest Specialists complete 160 hours of hands-on training in their first year, including:· Formal accredited classwork from Purdue University and AIB International· Service protocols and techniques that conform to all major food safety audit standards· Understanding federal, state and local regulatory requirementsOrkin Learning CenterOrkin Commercial Pest Specialists benefit from the Orkin Learning Centerin Atlanta, which provides a complete training experience with the latesttechnologies and settings, including a mock food warehouse where traineesget hands-on experience meeting the special challenges of food plants anddistribution centers.Orkin TVOur interactive television communications network creates a live virtual“classroom” for our nearly 8,000 employees. This allows for indepth training in real time at our locations across thecountry so your Orkin Commercial Pest Specialist is upto date on the latest pest management techniques,no matter where you are.
What Orkin’s Training Excellence Means to YouSpecialized ExpertiseIn addition to a highly trained pestspecialist, you’ll have access to adeep bench of nationally recognizedexperts to help solve any pest problemand make sure you are ready for yournext audit.Regulatory KnowledgeYour Orkin Commercial Pest Specialistwill be well-versed in audit standardsfrom AIB to BRC to SQF, as well asHACCP protocols, Good ManufacturingPractices (GMPs) and federal, state andlocal regulations. Keeping up with allthe latest audit standards can be achallenge, so we’ll make it our job tokeep you up to speed.Latest Tools and TechniquesThe science of pest management isalways evolving, and the Orkin LearningCenter keeps us on the cutting edge.For our clients, this means constantaccess to the most recent and effectivepest control technologies available.Superior Customer ServiceWith Orkin, you can count on regular,reliable communication to makesure you, your staff and your OrkinCommercial Pest Specialist areworking together toward the bestresults. Communication is critical to asuccessful partnership and preventingpest problems before they appear.Training AssistanceOur clients benefit from free trainingresources, expert articles and evenon-site IPM trainings for their staff, allaccessible via orkincommercial.com.This means it’s easy for you to stayabreast of the latest industry trendsand requirements.SecurityOrkin is bonded, and every OrkinCommercial Pest Specialist isscreened and randomly drug tested.
How Orkin’s Food Safety Precision Protection Prepares You for Audit SuccessProven approach to keeping pests outYour Orkin Commercial Pest Specialist will follow strict Integrated Pest Management protocols that meet or exceed yourauditors’ standards and are proven to help keep pests in their place (see Orkin’s A.I.M. approach to IPM on facing page).Audit-ready documentationComprehensive documentation is a cornerstone of our Food Safety Precision Protection program. Your Orkin Gold MedalQA Work Center – on-site at your facility – will house service reports, pest monitoring logs, corrective action reports,trend analysis and pesticide usage reports. Pest Sighting Memos on the outside of the Work Center give your team away to report pest sightings between services so your Orkin Commercial Pest Specialist can follow up quickly.Insight into your pest control programWhether you need to manage multiple locations, assess seasonal pest trends or capture extensive documentation for a thirdparty audit, Orkin InSite is the digital command center you need to track the performance of your pest control program.With Orkin InSite, you can customize the information you receive exactly how you want. Escalation alerts can be setto specific threshold levels, so you control when you are notified about pest activity. And you can schedule and pushresults to various hierarchy levels, giving you control of the data your team receives.On-site audit supportBefore, during and after your third-party audit, Orkin can be on-site to answer questions and otherwise assist withthe pest control portion as needed. We’ll work with you to review all pest control documentation and ensure materialsafety data sheets, pest sighting logbooks, treatment information and copies of technician licenses and insuranceare up-to-date.We’ll also provide you with pest control reminders ahead of your audits when you sign up at myauditprep.com, so youcan be prepared for your auditor’s visit. The bottom line: we want to make sure you succeed.
A.I.M. : Assess. Implement. Monitor.Effective pest management is a process, not a one-time event. Through our Integrated Pest Management (IPM) approach,we identify the best program for your needs based on scientific research and custom inspections.Our methods combine a collaborative and ongoing cycle of three critical activities, so you can rest assured that yourproperty is getting maximum protection with minimum exposure.ASSESSIMPLEMENTFirst we inspect, identifyand evaluate all theunderlying reasons pestscan infest your property.Cookie-cutter pest managementsolutions are ineffective. We workwith you to develop a customizedsolution to suit your unique needs.Year-round monitoring,documentation and communicationhelp to ensure the ongoingeffectiveness of your service.Comprehensive inspectionsWe detect sanitationissues or structural conditionsconducive to pests.Focus on preventionWhen we can, we start withexclusion, sanitation and othernon-chemical options.Identification of pest activityWe examine and reportevidence of pest infestation.Environmentally responsibleIf a product is needed, your OrkinCommercial Pest Specialist selectsthe most effective treatment withthe least impact on the environment.Ongoing protectionDuring regular service inspections,your Orkin Commercial Pest Specialistmonitors for signs of pest activity,looks for pest-conducive conditionsand ensures that your program isworking.Risk evaluationWe consider your property type,geography and any conditionsconducive to pest activity.Sanitation consultationYour Orkin Commercial PestSpecialist will consult with you tomake sure your cleaning effortsmake a real impact on potentialpest “hot spots.”MONITORDocumentation and communicationAfter each service, your OrkinCommercial Pest Specialistdocuments all services performed,pest activity and any otherrecommendations.
Additional Orkin Products and ServicesFly ControlFlies are a nuisance and a health riskin a business environment. Theseinsects can spread pathogenic bacteriaincluding Staph., E. coli and Salmonella.Flies reproduce quickly, so control is achallenge. Orkin can develop a strategicplan specifically for your business,utilizing treatment components such aslight traps, baiting, chemical controls andexclusion to help control fly infestations.“Odor NeutralizerOrkin Actizyme Odor Neutralizer isa professional odor control servicethat helps eliminate airborne odorsright at their source. Its all-naturalsolution is a hybrid compound thatphysically alters the shape of theodor molecule. The result is increasedbreakdown of organic matter. It iscompletely non-toxic, biodegradableand non-allergenic. Orkin ActizymeOdor Neutralizer is available for usewith indoor and outdoor dumpsters,as well as trash chutes with existingwash systems.SanitationOrkin Actizyme Floor and Drain Cleaner is a professional cleaning solution thatuses naturally occurring enzymes andbeneficial bacteria to safely dissolvegreasy buildup in pipes, cracks andcrevices. Orkin Actizyme Floor andDrain Cleaner helps eliminate grimeand odors.Orkin is incredibly helpful during audits, and the auditors love to see ourtechnician on site. The intelligence he carries on a variety of pests hasreally been helpful in giving us peace of mind.- Steve Vocke, Director of Manufacturing, Carolina Beverage Group, LLC
Bird ControlAlthough many birds are beautiful andbeneficial, certain types may causeproblems for your business. Birds canspread disease, damage property andcreate hazardous conditions with wasteand droppings. Orkin can customizea bird control program focusingon habitat modification,helping to make your facilityunattractive to problematicbirds.Mosquito ControlIn as little as 10 days, a single mosquitocan multiply into as many as 100. Whenthis happens, not only is it a nuisance,but it can be dangerous to your customersand staff, spreading diseaseslike West Nile virus,malaria, yellow feverand encephalitis.Orkin’s mosquitoservice is provento help suppresscurrent and futuremosquito activityso you can get backto business.ExclusionPests can enter your facility throughdoors and small cracks. Adult mice cansqueeze through an opening as small asa centimeter wide. Orkin can work withyou to seal potential pest entry pointsand help keep pests in their place.
Choose a Partner Connected to Your IndustryWe believe it’s important to be involved in our clients’ industries. Orkin supports the following organizations throughmemberships, sponsorships or educational work:·······American Meat Institute (AMI)American Association of Meat Processors (AAMP)American Society for Quality (ASQ)International Association for Food Protection (IAFP)International HACCP AllianceInternational Dairy Foods Association (IDFA)National Environmental Health Association (NEHA)
ST MANSF InternationalGNAWe also partner with The IPM Institute of North America and NSF to present the annual IPM Partner Awards,recognizing Orkin’s Food Safety Precision Protection customers for outstanding commitment to their IPMpartnership with Orkin, judged on:····Vigilant sanitationThorough pest documentation by staffPrompt adherence to recommendationsStaff participation in IPM trainingSince its inception in 2004, the annual awards have recognized dozens of facilities across the United Statesand Canada, and have been covered by a number of food industry publications.“We’re excited to see so many facilities using IPM as partof their sustainability initiatives. By using non-chemicalmethods of prevention first, [IPM Partner Award] winnersare creating the cleanest, healthiest environments attheir facilities.- Thomas Green, Ph.D., President, The IPM Institute of North America
How will you know you’re getting the best?As a Food Safety Precision Protection customer, you’ll benefit from Orkin’s stringent quality assurance protocols,which are designed to make sure you’re getting the absolute best we have to offer at all times.Initial Follow-up InspectionA follow-up visit by your Orkin Account Manager will be scheduled within 60 days of your initial service to reviewyour IPM program. All findings will be documented and discussed with your designated facility representative.Regular Service AuditsThree times a year, an Orkin Manager will visit your facility to review your Orkin Commercial Pest Specialist’s reportsfor the preceding months and make any necessary recommendations to improve your IPM program.Annual Quality Assurance AuditsOrkin’s Quality Systems Department consists of sanitarians and board-certified entomologists with experience inpublic health, environmental biology and facility inspections. They will perform annual independent audits of yourfacility’s pest management program.Corporate Compliance AuditsOrkin also has an independent Pest and Termite Control Quality Systems Department that regularly audits the servicesprovided by your branch location to ensure they meet the Orkin standard for equipment, training and service.VENDOR INSPECTION PROGRAMAs part of Orkin’s Food Safety Precision Protection, Orkin can inspect your vendor facilities to ensure that youreceive only the safest products. During the inspection, an Orkin manager will confirm proper regulatory andpest managements standards are met, and identify improvements vendors should make in order to supplygoods to your company.
Orkin’s Triple Guarantee2x24 Response GuaranteeWhen you see a pest, you need service right away – 365 days a year. Orkin makes it easywith a direct priority line to our national customer service department and to your localbranch. We’ll respond to your request within 2 hours and if needed have someone on-siteat your facility within 24 hours – guaranteed.Reimbursement Guarantee*Should your company be fined by a regulatory agency due solely to a pest infestation,Orkin will reimburse you for the amount of those fines that are paid.As a Food Safety Precision Protection customer, we stand behind you during your foodsafety audits. In the unlikely event that you fail your third-party food safety audit solely dueto the pest management portion, Orkin will immediately develop and implement an actionplan to address gaps noted by the auditor and will pay for that auditing company to comeback and re-audit your facility within 60 days of the initial audit.360 Satisfaction GuaranteeWith Orkin, your satisfaction is guaranteed on all sides with three unique 60-day guarantees.60 days complimentary service if you’re not satisfied with the way we begin our serviceAfter you choose Orkin, we provide a 60-day guarantee of our service. If you’re notsatisfied after the first 60 days, we reimburse you in full.60 days complimentary service if you’re not satisfied at any time thereafterAt any time, if you are not completely satisfied with results of your regularly scheduledservice, Orkin will provide complimentary service for up to 60 days until you’re satisfied.60 days complimentary service by another provider if you’re still not satisfiedIf you are still dissatisfied after 60 days of Orkin’s complimentary service and you wishto cancel our service, we will pay for the first 60 days of regular service by anotherprovider of your choice.*See agreement for details.
ARE YOU READY TOUPGRADE TO FOODSAFETY PRECISIONPROTECTION ?Call 1-800-ORKIN NOW for a free, on-site consultation by an Orkin CommercialPest Specialist and find out why Orkin is trusted by more businesses in NorthAmerica than any other pest management provider. 1-800-ORKIN NOW orkincommercial.com 2019 Orkin, LLC150156 2/19
Orkin Actizyme Floor and Drain Cleaner is a professional cleaning solution that uses naturally occurring enzymes and benefi cial bacteria to safely dissolve greasy buildup in pipes, cracks and crevices. Orkin Actizyme Floor and Drain Cleaner helps eliminate grime and odors. Odor Neutralizer Orkin Actizyme Odor Neutralizer is
Orkin Actizyme Floor and Drain Cleaner is a professional cleaning solution that uses naturally occurring enzymes and benefi cial bacteria to safely dissolve greasy buildup in pipes, cracks and crevices. Orkin Actizyme helps eliminate grime and odors. Fly Control Flies are a nuisance and a health risk in a healthcare environment. These insects
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When you choose Orkin, you get a comprehensive pest management program customized to your facility, plus audit-ready documentation you can access anytime you need it. Our online resource at myauditprep.com will help you make sure your pest management program is ready for inspection, and when the inspector arrives,
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