Business Process Modeling Introduction To ARIS Methodolgy - Trainning

Business Process ModelingIntroduction to ARIS Methodolgy

Agendaz What’s in modeling ?z Situation todayz Objectives of Process Managementz ARIS Framework and methodsz ARIS suite of productsz Live demoPage 2

Example of modelsPage 3

Why do we need models?z Visualization Visualize final situation Show relationships between “objects”z Complexity management Focus on one aspect at a time Reuse patterns/objectsz Communication Standard symbols Go in detailsPage 4

What’s in business process modeling?z Business models are excellent communication devicesz Business professionals can model alternatives before committingz Business models are key element for designing physical ITarchitecturesz Closing the communication gap between IT and businessPage 5

Business Process model address important issueszHow Does It All Fit Together?zModels Process InterrelationshipszWill It Work?zSimulates Alternative RealitieszWhat Do We Need?zProvides Resource RequirementszHow Do We Do It?zExternalizes Rules and Flow from ITzWho Can Do It?zDefines RoleszHow Important Is It?zDefines PrioritieszWhere Does It Go?zIntelligently Routes WorkzWho’s Overloaded?zBalances QueueszHow Did We Do?zProvides Workflow StatisticsPage 6

Situation todayz Economical situation: back to the basics Globalisation Cost reduction Merge/Acquisition Performancez IT situation Decentralized/centralized Web services/BPML Integration Multiple platformPage 7

Business Process complexity is increasingPage 8

How well do we know our processes?Questions :What ?Ë ContentServicesServicesProductsProductsMoney TransactionsMoney TransactionsInformation / KnowledgeSuppliersInformation / KnowledgeMoney TransactionsProductsHow ?Ë TechnologyË OrganisationServicesPartnerInformation / KnowledgeEnterprisePage 9Customers

Objectives of Business Process ManagementQualityz Aligning added-value with theclient's interestsz Lowering the incidence ofmistakesCostsTimez Avoidance ofnonproductive activitiesz Reduction of waiting timesz Optimize resources usagez Time to marketPage 10z Reduce delivery time

Objectives of Business Process Managementz Description of the business processes, business data.z Modeling of business processes beyond functional boundaries andcompany boundariesz Revealing weak points in existing organisational and processstructurez Clear definition of responsibilitiesTransparency of business processesPage 11

The Process Repository foundationStrategic roceduresEtc.Process RepositoryProcess DictionaryProcess StorageOperationalDataStore(s)Page 12

Companies In TransitionImplementation of ERP, SCM and CRM SoftwareImplementation of E-Business SolutionsProcess Performance MonitoringActivity Based Cost CalculationKnowledge ManagementE-Business EngineeringWorkflowBPREffectChange Processeswith reference toBusiness ProcessesBusiness RealityPage 13

The vision for continuous improvementsOp timi aARIS formySAP.comsurementIm plemARIS 6Collaborative Suite(e)BusinessProcessExecutionPage 14aeMARIS PPM

Methodology & toolsz A modeling tool is more than a drawing tool Aris is a framework for describing company structures,processes and business application systems Aris is process oriented and allows business process design,analysis implementation and optimization.Page 15

What is a business ProcessesA few definitions:z A business process is a collection of activities that takes one or morekinds of input and creates an output that is of value to the customer [Hammerand Champy 1993].z Processes represent the flow of work and information throughout thebusiness [BOMSIG 1995]Page 16

Disadvantages of non-standardized languagePage 17

Business Process ComponentsEvents trigger functionsFunctions generate eventsCustomerOrderReceivedConfirmationof EventPage nPlanProductionPlanCreatedFunctionEvent

Business Process ComponentsDataData is processed in the onof uctionPlanPage 19ProductionPlanCreated

Business Process ComponentsEmployeeMrs. MüllerProductionDataEmployees are responsible for tionof dbackReceivedResourcesProductionPlanMr. SchmidtEmployeeEmployeePage 20Mr. MeyerProductionPlanCreated

Business Process ComponentsOrganisationalUnitProductionMrs. MüllerProductionDataEmployees belong to organisational ationof dbackReceivedResourcesProductionPlanMr. SchmidtOrganisationalUnitOrganisationalUnitPage 21ProductionPlaningMr. MeyerProductionPlanCreated

Business Process ComponentsProduct/ServiceFunctions create and process servicesMrs. ionof CustomerOrderOrderConfirmationCreatedMr. SchmidtProductionPlaningPage lanCreatedMr. Meyer

Reduction in Complexity via View FormationData ViewDataEventFunctionEventFunctionFunction ViewOrg. UnitEmployeeOrganisation ViewProduct/serviceProduct / Service ViewPage 23

ARIS Views Data ViewWhat information is important?(ie.: Customer, Supplier, Product,Material Calculation)Organisational View Function ViewWhich functions will be performed?(ie.: Production Plan Creation, OrderProcessing) Organization ViewWhich organizational units exist?(ie.: Purchasing, Sales, Accounts) Process ViewThe relationship between data,functions and organizational units DataViewProcessViewProduct / Service ViewProduct/Service ViewWhich products/services are important?(ie.: checked order, customer invoice)Page 24FunctionView

Integration alesPurchasingInquiry quiryprocessingSalesInquiry yCustomerquotationQuotationInquiryprocessing processingCheck inedelivery date

ARIS leading the way towards Business ProcessManagement ARIS Architecture of IntegratedInformation Systems Framework concept to describecompanies and application software Developed by Prof. Dr. A.-W. Scheer Uses standard modeling methods Concentrates on thebusiness process Effective in all areas:independent of the number ofdepartments, the size of the companyor the available softwarePage 26

ARIS Drill down possibilitiesRisk DiagramOrganizationalChartOverviewCore processesLevel 1Value Chain DiagramMainprocessesLevel 2Value Chain DiagramProcessesLevel 3eEPCPage 27FunctionAllocationDiagramKPIAllocationDiagram

Why ARIS ? Gartner Research April 2002Aris ARIS extends its position as „the far and away leader in theBPR tool market“ (Gartner Group)Page 28

Architecture of ARISMS WindowsPlatformARIS ToolsetARISSimulationJAVAPlatformARISEasy DesignARISfor mySAP.mySAP.comARIS ABCARISWeb PublisherARIS Application ServerRDBMS3 tier Architecture(e.g. Oracle)Database systemPage 29Web DesignerInternet/Intranet/ExtranetWeb enabling

ARIS Web Designer - ScenarioARIS ARIS ToolsetApplication3 tier ArchitectureServer ARIS Easy MS(e.g. Oracle)Web enabledPage 30

ARIS 6 - Collaborative SuiteARIS Web DesignerARIS PPMARIS ABCARIS ToolsetARIS Easy DesignARIS Web PublisherARIS BSCARIS SimulationQM ScoutPage 31ARIS for mySAP.comSAP RBE Scout

ARIS Web Publisher: Online process documentsPage 32

ARIS Web Publisherz Role based access for a working knowledge managementz Fast, worldwide communication of your business processes via theInternet or Intranetz Web based user interface for quick comprehension and employeeacceptancez Overcomes constraints in terms of time and space regardinginformation distributionz Paperless rollout of business process documentationz Fast, clear implementation of new processesPage 33

ARIS Web PublisherPage 34

Direct access on important documentsSales 2000Even for Lotus Notes, SAP R/3 aswell as any application.Page 35

Fast feedback to the right adressPage 36

ARIS Web Designer - BenefitsVery easy handlingHundreds of userson one RepositoryThin clientARIS WebPlatform independentClientEasy installation/distributionWorld wide distributedbusiness modelingSpecific tools fordifferent user groupsFeedback / AttributeeditingGraphical modelingTable modelingPage 37

Web Designer : Web Based modeling toolPage 38

ARIS Toolset : Unique process analysis toolPage 39

Graphical Analysis FunctionsGraphicalGraphical analysisanalysis ofof goalgoalaccomplishmentaccomplishment andand ofof allalldefineddefined KPIKPI (Managment(ManagmentView)View)Page 40

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Aris is process oriented and allows business process design, analysis implementation and optimization. Page 16 What is a business Processes A few definitions: zA business process is a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer