Supply Chain And Service Management - Umb.edu
Supply Chain and Service ManagementCollege of ManagementUniversity of Massachusetts, BostonLast Edit: March 15 - 2020ContentI – What is Supply Chain Management?1- What is Supply Chain Management2- Interesting Features of Supply Chains in a Few Major Companies3- Service Management and Supply Chain ManagementII – SCSM Concentration at the College of Management at UMASS-Boston4567-Concentration RequirementSCSM Specialization (MBA)Supply Chain Analytics (MS in Business Analytics)Extra curriculum activitiesIII – Careers in Supply Chain8- Typical Supply Chain Job Titles9- Income Range10- Statistics about available jobs11- Skills the employers require12- Articles related to Careers in Supply Chain13- Where to look for supply chain jobsIV –Supply Chain Organizations and Resources14- Supply Chain professional organizations15- A Few Supply Chain Groups on LinkedIn16- Some of Many Supply Chain Websites
I – What is Supply Chain Management?1- What is Supply Chain Management The field of supply chain management (SCM) is a critical area of competitive advantagefor organizations around the globe. SCM coordinates business functions concerned about the development of goods,services and information along the value chain with the objective of creating anincentive for the end client. SCM is a cross-functional discipline including: product development, marketing,demand/supply planning, sourcing, production, inventory, logistics, customer service,and the connections among organizations and their channels of distribution. In the present complex business world, there is a need to arrange these supply chainfunctions inside the firm, as well as with business partners and clients. Subsequently, SCM is a critical, strategic component of business, and students withSCM education and expertise are sought after in the marketplace.2- Interesting Features of Supply Chains in a Few Major CompaniesVideoVideoVideoVideo3- Service Management and Supply Chain ManagementVideoService Management and Supply Chain Management fields are very close to each other. Thereare many techniques and approaches that can equally be applied to Supply Chain Managementas well as Service Management, including: Forecasting Product and Service Design Capacity Management Project Management Layout Design Quality Management Facility Location Scheduling Aggregate Planning Operational Risk Management
II – Supply Chain and Service Management (SCSM) at UMASS4- SCSM Concentration (Management Major – Undergraduate)To graduate in SCSM, you need take only 5 concentration courses. The combination ofrequired can elective courses in SCSM provide a flexible set of options that helps you finishyour major as soon as possible while you follow your interests.Since Supply Chain is a multi-disciplinary field by nature, you can choose one elective fromother concentrations. This facilitates double concentration if you are interested in this option.To pursue a concentration in SCSM, you need to take the following two required courses aswell as three of the listed elective courses. Required Courses:o SCSM 454L Supply Chain Managemento SCSM 495 Supply Chain and Service Management Capstone Take three of the following elective courses:You must take at least two courses from the following group. All three of your concentrationelectives can come from this group:o SCSM 450 Service Operations Managemento SCSM 350 Strategic Operationso SCSM 451 Operational Risk Managemento SCSM 480 InternshipYou may take no more than one concentration elective course from the following group:o AF 325Theory of Corporate Finance *o AF 363Cost Accounting *o IT 360Enterprise Software *o MGT 434Managing in the Global Economy *o MKT 310Data Analysis for Marketing *o MSIS 425L Project Management ** At most, only one of these courses can count toward the SCSM concentration.5- SCSM Specialization (MBA)6- Supply Chain Analytics (MS in Business Analytics)
7- Extra curriculum activities Supply Chain Speaker series events (MAP Miles eligible) Supply Chain Lunch and Learn events (MAP Miles eligible) Networking events (MAP Miles eligible) Competitions (MAP Miles eligible) NE Inter-Collegiate Supply Chain Competition (MAP Miles eligible) Target Case Competition (MAP Miles eligible) Limited scholarship opportunitiesIII – Careers in Supply Chain8- Typical Supply Chain Job TitlesSupply chain management jobs come under many different titles, which is an indication ofthe its diversity and the vast opportunities exists for those who graduate in this area.Supply chainPurchasing / ProcurementSupply chain analystAssistant Buyer / Purchasing AssistantSupply chain co-ordinatorBuyerSupply chain managerSenior BuyerSupply chain consultantCategory Manager / Commodity ManagerSupply chain directorPurchasing Manager / Procurement ManagerVP supply chainPurchasing Consultant / Procurement ConsultantForecasting/planningPurchasing Director / Procurement DirectorExpeditorVP Purchasing / VP ProcurementMaterials plannerInventory ManagementProduction plannerExpeditorSales Order PlannerInventory PlannerMaster SchedulerInventory ManagerDemand PlannerTransportProduction PlannerTransport CoordinatorDemand Planning ManagerTransport Planner / SchedulerProduction Planning ManagerTransport SupervisorLogisticsTransport ManagerLogistics AnalystTransport Planning / Scheduling ManagerLogistics CoordinatorWarehousing & DistributionLogistics EngineerShift ManagerLogistics ManagerWarehouse SupervisorLogistics SpecialistWarehouse ManagerLogistics DirectorDistribution Centre ManagerVP LogisticsBusiness Development Manager
9- Income RangeDue to high demand for employees with supply chain management expertise, this is a wellpaid area among management disciplines. Below is the information for the median of salariesfor different supply chain jobs at entry, middle, and executive levels.Base Salary for Entry Level JobsSupply Chain ManagerSupply chain Business Operations ManagerSupply Chain Project ManagerProduction Project ManagerProduction Operation ManagerSupply Chain Operations ManagerSupply PlannerProduction ManagerPurchasing ManagerLogistics ManagerSupply Chain AnalystWarehouse ManagerSupply Chain Coordinator 93,000 85,300 81,100 74,500 72,000 70,000 69,000 69,000 68,000 67,600 63,000 51,000 50,000020,00040,00060,00080,000100,000Source: Linkedin.com, data collected on 6th April, 2018 for the United StatesNote 1: Base Salary is median of available range of minimum and maximum salary on LinkedIn.Base Salary for Middle Level JobsSenior Transportation Manager 116,000Senior Purchasing Manager 113,000Senior Project Manager 110,000Supply Chain Planning Manager 105,000Demand Planning Manager 104,000Senior Logistics Manager 100,000Senior Operation Manager 100,000Director Of Warehouse Operations 95,000Senior Production Manager 94,500Senior Supply Chain Analyst 80,000Customer Logistics Manager 74,500Senior Operations Analyst e: Linkedin.com, data collected on 6th April, 2018 for the United StatesNote 1: Base Salary is median of available range of minimum and maximum salary on LinkedIn.140,000
Base Salary for Executive Level JobsVP of Supply ChainSenior Director Sales OperationsVP, Supply Chain OperationsDirector Global Supply ChainDirector Strategic SourcingSenior Director of OperationsDirector Supply Chain ManagementDirector of Production OperationsDirector Customer OperationsSenior Manager Business OperationsVP of ProductionDirector of Logistics 210,000 193,000 178,000 150,000 150,000 150,000 139,000 136,000 130,000 130,000 120,000 110,000050,000100,000150,000200,000250,000Source: Linkedin.com, data collected on 6 April, 2018 for the United StatesNote 1: Base Salary is median of available range of minimum and maximum salary on LinkedIn.th10-Job AvailabilityThe following charts show the percentage of available positions of each job title for entry,middle, and executive level jobs.Percentage of Jobs for Entry Level (%)Supply Chain Manager32.8Warehouse Manager22.9Logistics Manager10.2Supply Chain Analyst9.9Purchasing Manager4.8Production Project Manager3.9Supply Chain Project Manager3.6Production Operation Manager3.5Supply Chain Operations Manager2.4Strategic Sourcing Manager2.3Supply Chain Program Manager1.5Supply chain Business Operations Manager1.2Production Manager0.80510152025Source: Linkedin.com, data collected on 6 April, 2018 for the United StatesNote: The percentages in this chart are out of 28,694 entry level supply chain jobs on LinkedInth3035
Percentage of Jobs for Middle Level (%)Senior Transportation Manager20.5Senior Logistics Manager15.2Director Of Warehouse Operations13.2Senior Operation Manager11.3Senior Production Manager7.8Supply Chain Planning Manager7.1Senior Supply Chain Analyst6.8Senior Project Manager6.4Senior Purchasing Manager4.4Senior Operations Analyst3.8Customer Logistics Manager2.2Demand Planning Manager1.50510152025Source: Linkedin.com, data collected on 6th April, 2018 for the United StatesNote: The percentages in this chart are out of 27,412 mid-level supply chain jobs on LinkedInPercentage of Jobs for Executive Level (%)VP of Supply Chain20.7Director of Logistics20.4Director of Production Operations14.8VP, Supply Chain Operations8.9VP of Production7.6Director Global Supply Chain6.3Director Supply Chain Management5.3Director Strategic Sourcing3.9Senior Director of Operations3.6Director Customer Operations3.6Senior Manager Business Operations2.4Senior Director Sales Operations2.405101520Source: Linkedin.com, data collected on 6th April, 2018 for the United StatesNote: The percentages in this chart are out of 4,705 executive level supply chain jobs on LinkedIn25
11-Skills expected by employersBelow you can find the weights of skills required by the supply chain employers for entry,middle, and executive level jobs.Percentage of Skills Required for Entry Level (%)Technical Capabilities18.3Organizational Skills13.3Ability to Learn10.3Time Management10.3Ability to Plan7.8Project Management Skills7.1Analytical Skills6.9Certification6.3Ability to work in Teams6.0Change Management Skills2.7Other Skills2.5Decision Making Ability2.1Relationship Management skills1.9Measurement/assessment Ability1.8Problem Solving Abilities1.5Financial Analysis Ability1.302468101214161820Source: Linkedin.com, data collected on 6th April, 2018 for the United StatesPercentage of Skills Required for Middle Level (%)Problem Solving Abilities11.8Project Management Skills11.6Leadership Abilities10.5Time Management9.5Change Management Skills9.4Creative Thinking Ability8.2Ability to Handle High Pressure Situation7.3ERP Software6.8Other Skills4.9Relationship Management skills4.7Ability to Learn4.3Ability to work in Teams3.5Ability to Plan3.5Enthusiasm2.1Organizational Skills1.902468Source: Linkedin.com, data collected on 6th April, 2018 for the United States101214
Percentage of Skills Required for Executive Level (%)Communication Skills14.4Project Management Skills10.4Change Management Skills8.9Other Skills8.8Problem Solving Abilities8.3Leadership Abilities7.6Time Management7.2ERP Software7.1Creative Thinking Ability5.8Certification5.8Relationship Management skills4.7Ability to Handle High Pressure Situation4.3Ability to Plan3.4Ability to work in Teams3.30246810121416Source: Linkedin.com, data collected on 6 April, 2018 for the United Statesth12-Articles related to Careers in Supply Chain Jobs and Career Paths in Supply Chain and LogisticsFresh out of college? Planning to make a career in supply chain or considering a midcareer change in supply chain? Here is what you need to knowCareers in Logistics and Supply Chain ManagementThis article will give you some insight about positions, courses, and career paths youmight aim for if you are interested in making your career in Logistics and SupplyChain Management10 Reasons to Pursue Career in Logistics and Supply Chain NowCheck out this article to know the reasons that why a career in Logistics and SupplyChain can be dynamic and so much rewarding13-Where to look for supply chain jobs Career Services at University of Massachusetts, Boston LinkedIn.com careerbuilder.com Indeed Monster.com scmportal.net Velvetjobs.com glassdoor.com Mycareer.com jobsinlogistics.com
IV –Supply Chain Professional Organizations14-Supply Chain professional organizationMany employers require (or strongly value) professional certifications in addition to a relateddegree. There are many supply chain certifications available for those who pursue this field.Below is some of the well-known supply chain ionCPIMDescriptionCertified in Production and Inventory ManagementCSCPCertified Supply Chain ProfessionalCFPIMCertified Fellow in Production and Inventory ManagementSCOR-PCertified in the SCOR ModelCPSMCertified Professional in Supply ManagementCPSDCertified Professional in Supplier DiversityCSProSupply Chain Professional15-A Few of Supply Chain Groups on LinkedIn UMass Boston Supply Chain and Service Management (SCSM) Supply chain management group Logistics and supply chain professionals Supply chain minded World class Supply chain management Supply chain insight- Share and learn SCM professionals ISM-Greater Boston, Inc. APICS Boston16-Some of many Supply Chain websites logistics management supply chain digest SupplyChain247 supply chain management review
I - What is Supply Chain Management? 1- What is Supply Chain Management 2- Interesting Features of Supply Chains in a Few Major Companies 3- Service Management and Supply Chain Management II - SCSM Concentration at the College of Management at UMASS-Boston . 4- Concentration Requirement 5- SCSM Specialization (MBA)
Supply chain management 1.1.2.1. Supply chain processes: the integrated supply chain point of view To describe supply chains from a process point of view, we refer to the supply chain operations reference (SCOR) model. SCOR is a cross-industry standard for supply chain management and has been developed and endorsed by the supply-chain council .
companies. In this case, supply chain management mainly focuses on cooperation between the supply chain actors. 1.1.2. Supply chain management 1.1.2.1. Supply chain processes: the integrated supply chain point of view To describe supply chains from a process point of view, we refer to the supply chain operations reference (SCOR) model.
Qlik for supply chain: forecasting and planning 6 Qlik for supply chain: sourcing and supplier performance 8 Qlik for supply chain: production insights 10 Qlik for supply chain: warehousing and distribution 12 Qlik for supply chain: transportation, storage and logistics 14 Qlik for supply chain: fleet management 16
Accenture reports how a microchip company created a more resilient and sustainable supply chain to respond in almost real-time to disruptions. Read more. Keywords: sustainable supply chain, supply chain resilience, advanced supply chain, maturity assessment, proactive risk management, supply chain digital twin, supply chain stress test Created Date
green supply chain management. Supply Chain in the Environmental Life Cycle Raw Material Extraction Transport ManufactureTransport Retail/ Consumer Use Transport Disposal Concept Design Typical Supply Chain Scope Designing the supply chain concurrently with the product is a supply chain management best practice.
supply chain resilience. One of those strategic enablers is cyber posture. Making Cybersecurity-Supply Chain Risk Management (C-SCRM) a priority was identified as key to enhancing supply chain cyber resilience. Cybersecurity-Supply Chain Risk Management (C-SCRM) efforts manage supply chain risk by identifying susceptibilities and vulnerabilities to
Having examined 'supply chain' concept, let us now briefly examine aspects related to Supply Chain Management. Supply Chain Management (SCM) As supply chains have become more complex and crucial for businesses dependent economies, we need to clearly differentiate supply chain management from logistics management (Ballou, 2006a).
management of supply-chain finance. Strategies to overcome supply-chain finance risks With supply-chain risks top of mind, treasurers are focusing on optimising supply-chain finance. When asked about the most effective supply-chain finance strategies (see Figure 2), 28% of respondents cited centralising accounts payable and receivable (AP and AR).
