CLIFTON SPRINGS PRIMARY SCHOOL OUTSIDE SCHOOL HOURS CARE PROGRAM Policy .

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CLIFTON SPRINGS PRIMARY SCHOOLOUTSIDE SCHOOL HOURS CARE PROGRAMPolicy & Procedure Document

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENTTABLE OF CONTENTSTABLE OF CONTENTS . 21PHILOSOPHY AND GOALS . 52INTRODUCTION . 62.1SERVICES PROVIDED. 6EXCURSIONS . 83MANAGEMENT 4MANAGEMENT OF THE SERVICE POLICY .10INSURANCE POLICY .12FINANCIAL MANAGEMENT POLICY .13BANKING POLICY .14DISHONORED CHEQUES POLICY .15REIMBURSEMENT OF STAFF EXPENSES POLICY .16FUNDRAISING POLICY.17MARKETING AND SERVICE PROMOTION POLICY .18POLICY DEVELOPMENT POLICY .19RECORD KEEPING POLICY .20CHILDREN’S RECORDS POLICY .22NATIONAL STANDARDS POLICY .23QUALITY ASSURANCE POLICY .24Determining the Responsible person at the service policyENROLMENT, ADMINISTRATION & FEES 4.154.164.175WORKING WITH FAMILIES .485.15.25.35.45.55.65.76ENROLMENT POLICY .27WAITING LIST – PRIORITY OF ACCESS POLICY .28COMMENCEMENT OF CARE POLICY .29BOOKING POLICY .30CHILDREN WHO DO NOT ATTEND POLICY.31ATTENDANCE POLICY .32NON COLLECTION OF CHILDREN POLICY.34ARRIVAL AND DEPARTURE POLICY.35CANCELLATION OF CARE POLICY .38CHILD CARE BENEFIT POLICY .39ALLOWABLE/APPROVED ABSENCES POLICY .41FEE POLICY .42ACTIVITY AND EXCURSION COST POLICY .43LATE PICK UP FEES POLICY .44HANDLING OF FEE INCOME POLICY .45RECEIPTING POLICY .46LATE PAYMENT/ NON PAYMENT OF FEES POLICY .47FAMILY INVOLVEMENT POLICY .48PARENTAL REQUESTS POLICY .49ACCESS TO SERVICE POLICY .50ACCESS TO CHILDREN POLICY .51PROTECTIVE CARE POLICY .53COMMUNICATION POLICY .56PRIVACY POLICY .57THE CHILDREN’S PROGRAM .632

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENT6.1 PROGRAM POLICY.636.2POSITIVE GUIDANCE OF CHILDREN POLICY .646.3ANTI-BULLYING POLICY.666.4PLANNING POLICY .686.5ENVIRONMENTALLY RESPONSIBLE PLANNING POLICY .696.6HOMEWORK POLICY .706.7OUTDOOR PLAY AND RECREATION POLICY .716.8SPECIAL ACTIVITIES / VALUE ADDED SERVICES POLICY .736.10EVALUATION POLICY .766.11RESOURCE AGENCIES AND REFERRALS POLICY .776.12CHILDREN’S INDIVIDUAL NEEDS POLICY .786.13EQUITY POLICY .796.14CELEBRATIONS AND FESTIVITIES POLICY .806.15INCLUSION AND ANTI BIAS POLICY .816.16RESOURCES AND EQUIPMENT POLICY .826.17VIDEOS, TELEVISION, COMPUTERS, ELECTRONIC GAMES POLICY .846.18TOYS FROM HOME POLICY .856.19FACILITIES AVAILABLE POLICY .867STAFFING 67.177.187.197.207.218EQUAL OPPORTUNITY POLICY .89POSITION DESCRIPTION POLICY .93CONTRACT / LETTER OF APPOINTMENT POLICY .94INDUCTION/ORIENTATION POLICY.95COMMUNICATION AND TEAM WORK POLICY .96STAFF MEETINGS POLICY .97STAFF APPRIASAL / PERFORMANCE MANAGEMENT POLICY .98TRAINING / PROFESSIONAL DEVELOPMENT POLICY .99PERSONAL BUSINESS POLICY .100CARING FOR STAFF MEMBERS CHILDREN POLICY .101OCCUPATIONAL HEALTH AND SAFETY POLICY .102HEALTH OF STAFF POLICY .103COMPLAINTS / ISSUES RESOLUTION POLICY .104DISCIPLINARY PROCEDURES POLICY.107VOLUNTEERS & STUDENTS ON PRACITUM PLACEMENTS POLICY .108VOLUNTEER POLICY . 113VISITORS TO THE CENTRE POLICY.114Working with children check policyCode of Conduct policyHEALTH AND SAFETY 158.16MEDICATION POLICY .125CHILDREN’S INDIVIDUAL MEDICAL PLAN POLICY.127FIRST AID POLICY .128ASTHMA POLICY .129ANAPHYLAXIS POLICY . 132INFECTION CONTROL POLICY .137COMMUNICABLE DISEASES AND IMMUNISATION POLICY .138HIV / AIDS/ HEPATITIS POLICY .139ILLNESS POLICY .140ACCIDENT POLICY .141EMERGENCY MANAGEMENT POLICY .144SUNSMART POLICY .146NUTRITION POLICY .149FOOD PREPARATION FACILITIES POLICY . 151BIRDS/ ANIMALS POLICY. 1523

CP OSHC SERVICE8.178.188.198.208.218.228.238.248.25POLICY AND PROCEDURE DOCUMENTTRANSPORT POLICY . 153VENUE POLICY .154SECURITY POLICY .155CLEANING AND MAINTENANCE POLICY .156STORAGE OF DANGEROUS PRODUCTS POLICY.157SMOKE FREE ENVIRONMENT POLICY .158WATER POLICY142MEDICAL CONDITIONS POLICY143Safe Environment policyAPPENDIX LIST . 1704

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENT1 PHILOSOPHY AND GOALSThe Clifton Springs Primary OSHC program aims to provide high quality childcare in a safe, enjoyableand caring environment. This OSHC program is provided at minimal cost and enables parents topursue options leading to employment, training, recreation and the pursuit of personal interests.The Clifton Springs OSHC program includes a wide variety of activities that are prepared andimplemented in a friendly environment, taking into account children’s social, emotional, intellectual,language, physical and creative needs.The Clifton Springs Primary School Outside School Hours Care Program aims to provide a qualityprimary school-aged childcare service for children who currently attend Clifton SpringsPrimary School and other nearby primary schools which is community-based, flexible andmeets each child’s need for care in a creative, stimulating, safe and secure environment beforeand after school and on curriculum days.The philosophy is implemented by the following goals:SERVICE GOALS To provide a service which is flexible and responsive to community needs, and is supportiveof family needs Is both safe and challenging Fosters individuality, recognizing their needs and interests Promotes the physical health and well being Acknowledges the importance of the middle years of child development Values the benefit of play in both structured and self directed experiences Fosters a spirit of equity and inclusion Reflects and promotes mutual respect and co-operation To provide a service which is accessible, equitable and affordable for families To create an environment that reflects the diverse social and cultural backgrounds of oursociety To encourage the development of children’s independence, self-esteem and life skills To be inclusive of all children and families of the service To provide opportunities to meet children’s individual needs and be responsive to theinterests of children from diverse backgrounds To promote non-discriminatory behavior by providing a non-biased program based oninclusive practices To maintain a commitment to best practice by regularly participating in professionaldevelopment and reviewing, evaluating and updating service policies and procedures To comply with the Children’s Services Act (1996) and Children’s Services Regulations(2009). To continually meet the standards and employ practices as required by the NationalChildcare Accreditation Council Quality Assurance system. 5 To ensure that the service accurately reflects the needs of children and parents by:acknowledging the importance of parents in providing direction for the serviceencouraging comments and feedback from all parentsacknowledging and being sensitive to the cultural backgrounds of families

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENT2 INTRODUCTION2.1 SERVICES PROVIDEDThe Clifton Springs Primary School Outside School Hours Care Program operates on a non-profitbasis. The Clifton Springs Primary School Council is the sponsor of the service however themanagement of the service lies with the Outside School Hours Care (OSHC) Management Team.A Coordinator is employed to operate the program on a day to day basis.The OSHC Service provides the following components of care:BEFORE SCHOOL CAREThe Before School Care Service operates from 6.45am to 8.45am each weekday during schoolterms for 41 weeks of the year. Our Before School Care Program is only available to childrenattending Clifton Springs Primary School.This service is approved by the Commonwealth Government to provide Child Care Subsidy tofamilies.AFTER SCHOOL CAREThe After School Care Service operates from 3.30pm to 6.15 pm each weekday during schoolterms for 41 weeks of the year. A nutritious snack is provided after school as part of the service.The service also provides an extensive program of creative and recreational experiences for thechildren. Our After School Care Program is only available to children attending CliftonSprings Primary School.This service is approved by the Commonwealth Government to provide Child Care Subsidy tofamilies.CURRICULUM DAYS & VACATION CAREIf numbers warrant, care on curriculum days are available for children who attend Clifton SpringsPrimary School. Hours of operation are 7:15 am to 6.00pm.Our Vacation Care Program is only available to children currently enrolled at Clifton SpringsPrimary school and children currently enrolled in other primary schools in the surroundingarea. The program is offered form two weeks each term break and for two and a half weeks in theChristmas/New Year vacation period.This service is approved by the Commonwealth Government to provide Child Care Subsidy tofamilies.EARLY SCHOOL FINISHThe service operates from 2.30 pm on the last day of term.The Management team and staff have developed this Policy and Procedures Document to providefamilies with information regarding the operation of this service. The Document includes policies6

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENTestablished in line with State and Commonwealth Guidelines, legislation and quality assurancesystems relating to OSHC. The outlined policies will be reviewed by management and staff on anannual basis to ensure relevance to the service and families.A Parent Handbook is also available which provides information on the operation of the Serviceand outlines parent, staff and child responsibilities.THE PROGRAMPolicy StatementThe Clifton Springs Primary School Outside School Hours Care Program (OSHC) will provide aprogram developmentally appropriate to the leisure needs of the children attending the service,and will provide for the development of each child's social, physical, emotional and intellectualpotential, including language skills and creativity, without substituting for the care they receive fromtheir parents. Children will be actively involved in all program planning, implementation andevaluation processes.Procedure The OSHC Coordinator and staff will be responsible for the development of the program andfor creating an atmosphere and environment responsive to the needs of each individual childand the group as a whole, which reflects the philosophy and goals of the service.The OSHC Coordinator and staff will insure the program meets the National Standards (June1995) and the Children’s Services Regulations 2009 and the Children’s Services Act 1996 andendeavor to achieve a high quality standard.Staff will be provided with opportunities to further their knowledge of child development theoriesand practice.All staff will be encouraged to explore and use good quality resources and training to offer freshexperiences for children and to further their own professional development and skills.The programs will be balanced, providing a range of indoor/outdoor experiences, quiet/activetimes and settings, structured/unstructured activities, and opportunities to learn and practice lifeand social skills.Programs will include opportunities that foster and enhance: Friendships between children Individual child/staff interactions Cooperative and responsible behaviours among children Individual and group interests The special needs interests and talents of every child.Programs will be flexible enough to allow for spontaneity, enjoyment and the unexpected. Anapproach to activities that values both processes and end products will be encouraged.Written programs will be displayed where parents are able to see them and can discuss anyaspect of the program with staff. Parents will be encouraged to have input into programdevelopment. Parent evaluations of the program will be encouraged and considered. Theextent to which parents wish to be involved will be respected.Children's programs will be inclusive of the cultural and linguistic diversity of all families usingthe service. They will support children to explore a range of cultural experiences in anenvironment free from racial prejudice and harassment.The service will provide a variety of equipment, toys and materials for all children to play withand use regardless of gender.The program will be child-centered and will allow children to experience a variety ofexperiences and pursue their own interests. There will always be a range of activities thatchildren can choose to participate in.Staff are responsible for implementing the planned activities and modifying or changing them ifnecessary (to suit the needs of individual children and groups). There are opportunities duringeach day for staff and children to implement their own games and activities. This is a7

CP OSHC SERVICE POLICY AND PROCEDURE DOCUMENTnecessary part of the program as it offers children greater choice and enjoyment and givesthem a sense of ownership of the program.Children will be actively involved in programming processes through discussions andconversations, group sessions and planning; their suggestions and opinions will be listened toand acted on.Children will be appropriately supervised at all times.Staff will join in the children's activities where appropriate and encourage them to try newexperiences.Staff will be supportive and encouraging and communicate with children in a friendly, positiveand courteous manner. They will form warm relationships with each child in their care. Whencommunicating with children, staff will ensure they do so at the child's level.All staff will be responsible for working cooperatively with each other and the children to planfor the needs of the children, and for evaluating programs in relation to the stated philosophyand goals.Staff will regularly talk to parents concerning their child's interests and activities and respond tosuggestions from parents.When children first attend the service the needs of both parents and children will be respected.The parent may telephone the service during the session for reassurance that their child hassettled in. Staff will provide information to the parent regarding the children's participation andwellbeing.Where possible, new children will be encouraged to visit the service with their parents beforeenrolment to facilitate the child's orientation into the service.Structured activities and routines will be built around the regular events of the day (i.e. arrivalsand departures, snacks/drinks) and will take into account the developmental needs of individualchildren, children's attendance patterns, the weather and physical environment, the numbersand ages of children in a given group, children with additional needs, new children entering thegroup and the expectations of parents.Activities that are planned for the Outside School Hours Care Program include art/craft, sportsand games, cooking experiences, dramatic play as well as the option for free play.Special group activities for older children may be organised from time to time. Staff, children andparents will plan these collaboratively. Considerations will include the: Enthusiasm of the children Availability of suitable indoor and outdoor space or an excursion venue Transport, materials or equipment required Staffing levels and required staff: child ratio Cost Number and ages of children Service philosophy and policies.Excursions will be organised on Vacation Care Programs and give a variety to the program.Children benefit from experiences in the local and wider community (see Excursions policy forspecific policies and procedures).EXCURSIONSWhen going on excursions staff must take with them:1. Attendance roll.2. Contact details for all children attending the excursion.3. List of children’s additional needs including allergies, medical conditions, dietary needs,disabilities, etc.4. First Aid kit (main and bum-bags) including sunscreen, and medications5. Mobile phone6. Sports equipment etc for lunch time play (if applicable)7. Staff to complete Risk Assessment paper work.8

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENT8. Staff work on a ratio based on the Excursion Risk Assessment Between September and May Sunscreen is to be applied to all children before leaving thecentre if going to be outdoors and re-applied every two hours. Keep children in the shadewhere possible when outside between September and April. Ensure children have appropriate clothing, sunsmart hats, footwear, food and drink for theday before the parent leaves when dropping off the child/ren in the morning. Check to make sure a child has not left behind a bag, their lunch, or jumper as you areleaving the program venue to go on the excursion. Staff must ensure that all children are accounted for before leaving the excursion venue.9

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENT3 MANAGEMENTPOLICY STATEMENTThe service will ensure that the financial, administration and accounting reporting processes andtasks are completed to the satisfaction of the funding body, the sponsor, parents and staff.3.1 MANAGEMENT OF THE SERVICE POLICYPOLICYThe Clifton Springs Primary School is the sponsor of the service.The Clifton Springs Primary School Council will ensure that the day to day management of theservice meets with the requirements set by the Commonwealth’s Department of Education,Employment and Workplace Relations (DEEWR) and legislation set by State and CommonwealthGovernments under the direction of a management team made up of school, parents and staffrepresentation.MANAGEMENT STRUCTUREPROCEDUREThe sponsor has responsibility to ensure that: All aspects of the service, including policy, program and budget development,approval of all expenditure of the budget, staffing decisions and management ofstaff. The incorporated status is maintained including updating rules of association andhaving a certificate of incorporation.The Management Team: Is made up of representatives from the sponsor body, staff, the parent group andother interested parties. The primary role of the management team is to operate the OSHC service and toimplement the school policy in relation to the service. Other roles and responsibilities are as follows:To encourage participation and suggestions from parents and staff regarding decisions to be madeabout the service operation, its policies and the fulfillment of its philosophy and goals.To regularly review parent and staff needs in relation to service operation and where appropriate tolobby groups to ensure that these needs are met.To be actively involved in staff recruitment and the development of a positive work environment.10

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENTTo develop and manage the finances of the service and to be responsible to the Department ofFamily and Community Services for funding.To meet on a monthly basis. All meetings are open to the school communityTo report directly to the School Council.To ensure that meeting agendas and minutes are displayed on the parent notice board at theservice.To ensure that the service meets all legislative requirements as set by the State andCommonwealth Governments in relation to child care services, staff, financial management andhealth and safety.The Coordinator has responsibility for: The day to day operation of the service and its programsRelevant Policies:Financial Management PolicyInsurance PolicyPolicy Development PolicyReferences:FACS - Quality Practices Guide 1st Edition 2003 – Quality Area 8 - Managing to Support Quality –Principal 8.1- Management ensures the service operates within relevant legislation.Child Care Services Handbook 2007-2008Date approved: August 2016To be reviewed: August 201911Approved by: School Council

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENT3.2 INSURANCE POLICYPOLICYManagement will ensure that professional indemnity, public liability, building and contents, worker’scompensation and any other necessary insurance is sufficient to cover the needs of the service, inline with State and Commonwealth Legislation.PROCEDUREThe sponsor has the responsibility to ensure that: Commencement and payment of all relevant insurances is undertaken. Allocations will be made in the budget for all relevant insurances. Insurance will be paid on time.Relevant Policies:Management of the Service PolicyFinancial Management PolicyVenue PolicyReferences:DHS - Implementation Guidelines for National Standards for Outside School Hours Care – Page 37- 5.2 InsuranceFACS - Quality Practices Guide 1st Edition 2003 – Quality Area 8. Principal 8.1 ManagementEnsures the service operates within relevant legislation.Child Care Services Handbook 2007-2008Date approved: August 2016To be reviewed: August 201912Approved by: School Council

CP OSHC SERVICEPOLICY AND PROCEDURE DOCUMENT3.3 FINANCIAL MANAGEMENT POLICYRATIONALE“Good financial management is the responsibility of all management committee members.”FACS (2000)POLICYThe Grovedale West Primary School Council is responsible for the financial planning andmanagement of the OSHC service. The OSHC service will operate within the constraints of thefinancial budget.PROCEDUREThe Clifton Springs Primary School Council is responsible to ensure that: A budget is prepared annually outlining the anticipated income and expenditure ofthe service. Past financial year records are used as a basis for developing the new budget. In the case of a surplus of funds, this money will be accrued to the following yearand considered when developing the financial year budget. All financial records will be audited at the completion of the financial year andfindings presented at the Annual General Meeting (AGM). A cash flow will be developed to ensure the ongoing financial monitoring of thebudget. All expenditure will be approved by the Management.The Coordinator and S

If numbers warrant, care on curriculum days are available for children who attend Clifton Springs Primary School. Hours of operation are 7:15 am to 6.00pm. Our Vacation Care Program is only available to children currently enrolled at Clifton Springs Primary school and children currently enrolled in other primary schools in the surrounding area.

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