E S T M E Course Description - Clcdd

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w e i v Iced C r e offee Course Ov Es Course Description: The Iced Coffee course covers everything you need to know about brewing and assembling delicious, refreshing Dunkin’ Donuts Iced Coffee. ated tim 15 e tim c se ur to minutes om plete co What You Will Learn: Product Knowledge: You will learn why Dunkin’ Donuts Iced Coffee is full of flavor and never watered down, as well as the available sizes and flavors of Iced Coffee. Product Preparation: Here you will learn about preparing the Iced Coffee reservoir, as well as grinding, double brewing, assembling, and serving Iced Coffee. Equipment Selection: Before you begin the course, you need to know what equipment is used in your restaurant to prepare Iced Coffee. Check off what your restaurant has: Grinder: BUNN G9 BUNN G9-2 BUNN Multi Hopper Iced Coffee Brewer: BUNN IC3 Carafe Brewer for Iced Coffee: BUNN CDBC Review BUNN CWTPerformance BUNN Axiom Course Practice G Guide Flavor: SureShot Flavor Taylor Flavor Check Sugar: SureShot Sugar Dairy: SureShot AC 320 SureShot AC320 O N E C LEAR P AT H FIP Taylor Dairy CURTIS Alpha Next Steps: After completing this course, you will have the opportunity Course Practice Review Guide Performance Check to practice with a trainer, review key points, and complete O N E C L E A R P AT H the performance check. 09/11

Iced C offee Practice Name (Trainee) Product Knowledge: What is a pre pack? How do you describe the flavor of Dunkin’ Donuts Iced Coffee? What does double brewed mean? What are the sizes of Dunkin’ Donuts Iced Coffee? What flavors are available for Dunkin’ Donuts Iced Coffee? Product Preparation: Brew The following types of iced coffee batches: Use the appropriate number of pre packs for the batch size being brewed. Prepare the Iced Coffee reservoir for brewing. Maintain shelf life standards for reservoir liner. Full batch (Original Blend and DUNKIN’ DECAF) for IC3 brewing. Half batch (Original Blend and DUNKIN’ DECAF) for IC3 brewing. } } OR Original Blend and DUNKIN’ DECAF for carafe brewing. Maintain shelf life standards of brewed Iced Coffee batches. Assemble The following types of iced coffee orders (including marking the cups): Black Flavor added Regional definition of “regular” Combination of flavor added Standard amounts of dairy Flavor, sugar, and dairy Standard amounts of sugar Flavor, sugar, and no dairy Extra amounts of dairy Flavor, no sugar, and dairy Extra amounts of sugar Trainer Date 09/11

Iced C id e u G w offee Revie Double Brewed 100% S ug No Pre ar Free servat ives Caramel Hazelnut Double brewing uses twice the amount of ground coffee to compensate for the ice. This makes Dunkin’ Donuts Iced Coffee full of flavor and never watered down. Toasted Almond Raspberry Coconut Cinnamon Conduct your own taste test! Try hot coffee poured over ice and then try our specially brewed Iced Coffee. The double-brewed Iced Coffee has a much smoother, richer taste that is never bitter or watered down. French Vanilla Blueberry Preparing the Reservoir Tips: W hen handling the liner, you must wear single-use gloves. Do not insert your hand into the liner for any reason. Ensure the spigot is in the closed position, which is turned all the way to the left. The Iced Coffee reservoir liner must be changed every 24 hours. Brewing Tips: Brewing by IC3 brewer: Use one pre pack for a half batch and two pre packs for a full batch. The hold time of brewed Iced Coffee is 8 hours. A dd four quarts of ice for a half batch and eight quarts of ice for a full batch. A dd 64 ounces of water for a half batch and 128 ounces of water for a full batch. rewing by carafe: B Grind twice as much coffee in each brew basket. Brew two carafes of double-brewed coffee for one batch. Add four quarts of ice to the reservoir. Do not dispense any iced coffee while it is brewing. O nce brewed, stirring the iced coffee four times ensures Dunkin’ Donuts Iced Coffee is adequately blended so each drink has the same strength and consistency. 09/11

Assembling Tips: Never place your fingers inside a cup. A lways add the ice first when assembling Iced Coffee. Adding any ingredients before the ice will trap them underneath and will prevent them from mixing properly. Fill the cup 2/3 with ice. Iced lattes are the only iced beverages that should be filled to the rim with ice. Granulated sugar is the standard sweetener for Dunkin’ Donuts Iced Coffee. If your guest requests melted sugar, suggest the liquid cane sugar. W hen dispensing flavor or liquid cane sugar, don’t forget to use the Iced Coffee button to deliver the correct portion size. Assembling Iced Coffee: 1 2 3 4 5 6 7 Select & Mark Cup Fill Cup Flavor 2/3 with Ice Sugar Dairy Iced or Coffee Sugar Substitute Lid, Gently Shake & Serve Marking Cups: Iced Beverages are marked using the same standardized Dunkin’ Donuts system for cup marking; Iced Coffee Sizes: oz. oz. oz. Notes: 09/11

eck h C Iced C e nc a m r o f r offee Pe Name (Trainee) Product Knowledge: What is a pre pack? How do you describe the flavor of Dunkin’ Donuts Iced Coffee? What does double brewed mean? What are the sizes of Dunkin’ Donuts Iced Coffee? What flavors are available for Dunkin’ Donuts Iced Coffee? Product Preparation: Brew The following types of iced coffee batches: Use the appropriate number of pre packs for the batch size being brewed. Prepare the Iced Coffee reservoir for brewing. Maintain shelf life standards for reservoir liner. Full batch (Original Blend and DUNKIN’ DECAF) for IC3 brewing. Half batch (Original Blend and DUNKIN’ DECAF) for IC3 brewing. } } OR Original Blend and DUNKIN’ DECAF for carafe brewing. Maintain shelf life standards of brewed Iced Coffee batches. Assemble The following types of iced coffee orders (including marking the cups): Black Flavor added Regional definition of “regular” Combination of flavor added Standard amounts of dairy Flavor, sugar, and dairy Standard amounts of sugar Flavor, sugar, and no dairy Extra amounts of dairy Flavor, no sugar, and dairy Extra amounts of sugar Trainer Date 09/11

Product Knowledge: What is a pre pack? How do you describe the flavor of Dunkin' Donuts Iced Coffee? What does double brewed mean? What are the sizes of Dunkin' Donuts Iced Coffee? What flavors are available for Dunkin' Donuts Iced Coffee? I c e d C o f e a P r c t i c e Name (Trainee) Trainer Date Assemble The following types of iced coffee orders (including marking the cups):

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