Creating A GER And GER Resolution For AL MHSA Providers - Therap

Creating a GER and GER Resolution for AL MHSA Providers Individuals need to be entered into the system in order for a GER to be completed. As implementation progresses, it will be important to make sure an individual does not already exist in the system before entering that individual. For every individual entered, a first name, last name, date of birth, and gender are required Individual Demographic information. Creating an Individual 1. Under the Care section from the Admin tab of your Dashboard, click New next to Individual Intake. 2. On the Individual Entry page, enter the individual’s name, date of birth, SSN, and other information as necessary. Then click on the Save button. 3. Click on the Open Individual Data Page link. The scroll down to the bottom of the Individual Data page and click on the Edit Individual Data page. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 4. From Identification Information, choose the individual’s gender. Then from Residential Address, select AL (Alabama) as the State from the drop-down menu. 5. Once done, click Save at the bottom of the page. The on the success message page, click on the Back link. 6. Click on the Edit Program Enrollment link on under the Active Program & Site Information section of the form. Then click Enroll next to the program name where the incident happened or which program was serving the individual when the incident occurred. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 7. The date will auto-populate to the current date. Keep as it is, and click Enroll. Make sure the individual has been enrolled in the correct program, and click Save. 8. Click Admit at the bottom of the Individual Data page. Enter today’s date in the Admission Date field and click Done. 9. You will receive a success message. Log out and log back into Therap. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers Writing a GER 1. On the Individual tab of your Dashboard, click New next to General Event Reports (GER). 2. Select the appropriate program and individual. When completing a GER, all fields marked with red asterisks (*) are required to be entered. 3. Basic Information: Fill in the date of the event, the date it was reported and the relationship of the person writing the GER to the individual. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers Event Basics: Enter the Event Type, Location of the incident (if it happened at the program, choose Program from the drop down and it will auto populate the address), and the Notification Level of the incident, and Describe what Happened Before the Event: 4. From the Abuse/Neglect/Exploitation section, select “Yes” or “No” if Abuse, Neglect or Exploitation is suspected in this event. If you answer “Yes”; choose the type of ANE, then click Next. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 5. Enter in the event information including event type and sub-types if needed. If the event was not observed and the time is Unknown, click the box next to Unknown and enter the date and time the incident was discovered. If the event is observed, enter the time it was observed. If it is an injury, enter all the required fields describing the injury and details. 6. Enter a Summary of the incident, and select Witness(es) of the incident if applicable. Then click Next. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 7. You may add another event following the steps above. If it is only one event, click Next to continue. 8. Actions Taken: Write in Corrective Actions Taken (what did you do in the immediate aftermath of the incident to ensure health & safety). Then write Plan for Future Corrective Action (what can be done to prevent a reoccurrence). Notifications: This is regarding who you notified about the incident. Click on the box next to “Notified”. Fill out all the required information: Person/Entity, Name of Person, Time/Date, Who Notified, and Method of Notification. Click on Add More Notifications if you have notified more than one person, and fill out the fields in the same way. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 9. Click on the Preview button at the bottom and review and add a review comment as necessary. Click Submit after reviewing the GER. 10. A success message will be displayed after successfully submitting the GER. Multi-event Report There may be times where you need or want to attach multiple individuals from the same program to one incident report. For example: Sexual contact or a vehicle accident. After you Submit the initial GER, you will be given several options. 1. To add another individual(s) to this incident report, click on Copy this GER to other individual(s). 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 2. Select the appropriate from the list. Then select the individual(s) you want to add to this report by clicking the box next to their name(s) and click the Copy GER for selected individual(s) button. 3. Now you have created a Multi-Individual Event Report. If you wish to edit for the particulars of that individual’s role in the event, click on the Open Multi-Individual Event link and edit as needed. Approving a GER Once a GER is submitted, it must be approved before it can be seen by the ADMHSA staff within their Oversight account. Approval for 24 hour incidents should be done no more than 24 hours after the incident is discovered or observed. 1. A submitted GER that is Pending Approval will show up on the Dashboard of the person(s) responsible for approving GERs. Open it up by clicking on Review under the General Event Reports (GER) section of the Dashboard. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 2. Open up the GER from the Review List, and review the GER for accuracy. It may be edited prior to approval if needed to change category, add information, or change notification level. It can also be returned to the submitter. Check off that you have reviewed the report and write any comments if necessary. Once it meets your standards, scroll to the bottom and click on the Approve button. The GER will then be viewable by ADMHSA. Creating a GER Resolution 1. Open up a GER form you wish to write a Resolution for. Then click on the Create a new GER Resolution link. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

Creating a GER and GER Resolution for AL MHSA Providers 2. Enter the information on the Resolution form as necessary. Then click on the Save button. Note: DO NOT Close the Resolution. This step will be completed by ADMH. 3. The Resolution will be successfully saved. Click on the Form link in blue to go back to the GER Resolution. Communication to ADMHSA After you save the GER Resolution, please send an SComm to ADMH indicating you have opened a GER Resolution. 02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257

02/26/2018 Therap Services 2003 - 2018, All Rights Reserved. U.S. Patents #8819785, #8739253, #8281370, #8528056, #8613054, #8615790, #9794257