Watchman Entry System Installation Guide

Watchman Entry SystemInstallation GuidePortal User NamePassword

Technical Support 972-231-1999 option 2The Watchman Entry System is the newest product from CellGate. Watchman is meant to be an easilyinstalled self-contained gate or door entry system.This document will provide the steps needed to install and test the Watchman unit on the customer site.The first part of the procedure requires logging into the web portal system and setting up some users tocreate codes and access permissions.Once the web portal configuration is complete, you are ready to go on-site. The other part of thedocument provides the details on the electrical connections needed to be made in the Watchman unit.In addition, the appendices provide information on how to connect the Watchman to various gatecontrollers.Please note the physical installation of the Watchman unit to a stand or pole should follow standardconstruction procedures and meet all code requirements.All electrical cables should be run in conduit, this includes both power and Ethernet cables needed forthe operation of the system.Parts ListProvided:Watchman Unit12 V DC Transformer with 5A capabilityInstallation GuideWeb Portal User GuideWeb Portal Quick Start SheetCarriage Bolts and NutsExternal Camera – OptionalRequired for installation:Mounting Hardware (post, bolts, nuts, etc.18/6 shielded wire for power and gate connections18/4 shielded wire for optional external camera connectionEthernet Cable for optional external camera connectionIn addition, it is recommended to have a laptop with a network connection to facilitate testing of theunit post installation.This guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2Watchman Unit FrontInternal CameraLocationPlaces calls to users assigned to thecall groups in the web portalKeypad forcode entryThis guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2Watchman Unit InternalsEthernet SwitchControl BoardWireless ModemWatchman g Temperature12 V DC2A5” x 6 ¾” x 10 ¾”12.7 cm x 17 cm x 27.3 cm9 lbs4.1 kg-40⁰ F to 158⁰ F-40⁰ C to 70⁰ CThis guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2Prior to installing the Watchman System at the customer location it is recommended the following stepsare completed. This will allow for on-site testing when the installation is complete.Login into the webportal using thecustomer logininformation provided byCellGate.Portal is at:www.zapopen.comVerify deviceinformation on theportal dashboard forgate trigger, internalcamera and whereapplicable, the externalcameraGo to the user section,select the customer userinformation and doubleclick on the customeruser.In Access Methods,select Access CodeThis guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2Enter a new access codeto be used duringtesting of the unit andadd the method.In order to setupnotifications followthese instructions:1. Click on Notifications2. Click Add Button forthe notification youwant to add.3. Select NotificationType:SMS – Standard TextMessageMMS – MultimediaTexts (for pictures)Email – standard email4. Complete the contactinformation5. Save the informationDoor OpenedDoor ClosedWill inform the userwhen the gate is openedand closed.Prop OpenProp Open ClearWill send a report whenthe gate is open for 3minutes. When the gatecloses another messagecan be sent.OpenedWill send a notificationwhenever the gate ordoor is opened withtime, date, name of thegate, access code usedand the personassociated with theaccess code.This guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2CameraPicture TakenPicture will be sent toassigned contactsScheduled MessageFailureWill send message whenany device schedulingfails.The Electrical connections should be made as shown in the following steps.Mount the unit. In thisexample we showmounting to a 48” (122cm) gooseneck pole.Pull power / gate controlinto the unit.It is recommended thetop of the unit be at aminimum of 50” (127cm) from the ground.For optional externalcamera, run additionalpower and Ethernet.Wire the poweradapter provided asshown to the right.The far end of thecable should be wiredas shown below.Open the box, and pullthe power and gateconnection from boardand wire as indicated.Make sure to wire gateoperator using thesame wires as indicatedhere. Wire diagrams forsome of the morecommon gateoperators is provided inthe appendix.On an 18/6 shieldedcable:Red – 12 V DC powerBlack – CommonYellow – NormallyOpenBlue – CommonOrange – InputThis guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2Optional:When installing anexternal camera, makethe following additionalconnections as shown.See Appendix 1 forCamera Side.Power connection:Red – 12 V DCBlack - CommonEthernet connection from camerashould be put in next available port onswitch.Close the case. Makethe requiredconnections to the gateoperator as detailed inthe appropriatemanufacturer’sdocumentation.Power the system.NOTE: The appendicescontain references forconnecting to differentgate controllers.Once the electrical connections are made, it will take the modem 5 minutes to complete initialization.After this is complete the modem lights should be as follows:This guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2Post Installation TestingOnce the system is fully installed and booted the following tests should be performed to confirm properconfiguration and installation.ActionFrom the unit, enter a valid entry codeFrom the unit, enter an invalid codeFrom the Web Portal, trigger the gate to openFrom the Web Portal, trigger the internal camera(and trigger external camera if applicable)From the unit, Push the Push To Call button – NOANSWERFrom the unit, Push the Push To Call button –ANSWERExpected ResultGate opensGreen door open light on unit lightsNotifications defined for gate open sentPictures from cameras sent to devices defined inthe notificationWeb Portal dashboard displays pictureWeb Portal log displays successful opening ofgateWeb Portal log displays success of picture takenGate remains closedInvalid code notification sentPictures from cameras sentWeb Portal dashboard displays pictureWeb Portal log displays invalid code entryWeb Portal log displays success of picture takenGate opensGreen door light on unit lightsNotifications defined for gate open sentPictures from cameras sent to devices defined inthe notificationWeb Portal dashboard displays pictureWeb Portal log displays successful opening ofgateWeb Portal log displays success of picture takenPictures sent to devices defined in notificationsWeb Portal dashboard displays pictureWeb Portal log displays success of picture takenUsers defined in Call Group 1 receive callUsers defined in Call Group 2 receive callLandline number defined receives callUser answers call using app on phoneCamera display is provided on phone along withAnswer and Ignore buttonsThis guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2From Smartphone device, trigger gate fromphone callOpen gate and block it from closing for 3 minutes(prop open)After propping gate open for 3 minutes allow gateto closeOPTIONAL: If external camera installed, fromsmartphone, switch camera displayed fromsmartphone app.Touch Enter button, gate opensGreen door open light on unit lightsNotifications defined for gate open sentPictures from cameras sent to devices defined inthe notificationWeb Portal dashboard displays pictureWeb Portal log displays successful opening ofgateWeb Portal log displays success of picture takenProp Open notification is sent to devices definedin notificationsWeb Portal dashboard will show gate in OPENstateWeb Portal log will display gate in prop openProp Open closed notification is sent to devicesdefined in notifcations.Web Portal dashboard will show gate in ClosedstateWeb portal log will display gate has closed.Camera display switches from internal camera toexternal camera.This guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate

Technical Support 972-231-1999 option 2Troubleshooting GuideIn the event there is a problem with the installation, please refer to the table below for a possiblesolution.ConditionUnit does not power upModem does not power upGate does not openGate code does not workPossible ResolutionCheck 12V power connections to the unitCheck 12V power connections both on the boardand on the back of the modem.Check connections on the gate controller andverify they match the controller block on theWatchman control board.Unplug control block from Watchman controlboard and tie the Normally Open and Commontogether. (These are the yellow and blue wiresfrom the diagram above.) This should trigger thegate to open. If it does not, there is a continuityproblem in one of the two wires.Verify the correct gate code in web portal.Make sure to press “key” button to enter code.Verify user the code is associated with code haspermission to open gate.Verify users are defined in web portal and aremembers of the call group.Push To Call does not ring usersExternal camera not poweredExternal camera is not taking picturesUnit connection to web portal inconsistentVerify users are logged into Watchman App. Usersneed to have the app AND be logged into the Appto receive calls.Verify cabling and connections on camera and inthe Watchman UnitVerify Ethernet cable is properly connected onthe camera and on the Ethernet switch.Verify Ethernet connection on switch is active.There are lights on top of the switch that shouldbe lit for all connected devices.Check modem for signal strengthCheck antenna connections on modem.Verify power connections on modemThis guide provided by CellGate, is intended as a reference guide for the installation of the Watchman Product. ‘It is not intended to be used as a public resource outside of CellGate