TELEPERFORMANCE - Amity University, Noida
TELEPERFORMANCE Company Teleperformance Website http://www.teleperformance.com/ Batch 2021 & 2022 Job Title .NET Developer, Junior Software Developer, Xamarin Developer, Database Developer, Project Manager, Business Analyst Eligible Branches & Criteria UG / PG Compensation Industry Standard Job Profile
Teleperformance D.I.B.S. JOB DESCRIPTION FORMAT Job / Position Title: Function / Department: Designation: Grade / Level in Org Structure: Position reports to: Positions reporting directly to this position: Primary purpose of the position: Essential duties / responsibilities of the position: .NET Developer – Digitization Digitization/ Software Development .NET Developer Manager None Their main purpose is to build applications which provide solutions to various business problems. Net Developers emphasize duties like consulting with clients, writing code, designing and adapting applications, eliminating bugs, and making sure projects are completed in time Routine Skill Set required Write clean, scalable code using .NET programming languages (C#, Jquery, HTML, Angular, .NET Core 3.1). o Remain up to date with the terminology, concepts and best practices for coding window and web applications. o Develop technical interfaces, specifications, and architecture. o Use and adapt existing web applications for apps. Project Execution o Takes input from supervisor and appropriately and accurately applies comments/feedback o Understands the necessity of project standards and applies them consistently o Develops internal and external documents o Impact analysis before any change deployment o o Knowledge/ Skills/ Abilities POSITION REQUIREMENTS EDUCATION: BCOM, BCA, BE/B.Tech, PGDBM, MBA, PGDIT MINIMUM YEARS OF EXPERIENCE: Minimum 3 to 5 years of experience as a .NET Developer. Experience working in the high tech or a BPO industry is preferred. Worked in waterfall and agile driven projects KNOWLEDGE SKILLS Must have (Microsoft .Net C# window Web,Angular,.NETCore 3.1 or above, MVC, JQuery, JSON , SQL Server 2008 or above version, Web API, Agile ,TFS) Optional (Dev Ops, Micro Services, Git Hub, power Apps, power automate) Critical Job Description -1- Important For Internal Use Only
Teleperformance D.I.B.S. Core competencies required for the position: (Behavioral) Planning: Demonstrates clear planning skills. Translates requirement objectives into functional activities. Sets goals and processes and organises resources to ensure that the desired results are met. Analytical thinking: Makes constructive use of the information at his disposal. Is sensitive to the business environment and evaluates TP DIBS’s possibilities in terms of products/ processes/ services/ systems. Team Leading: Generates enthusiasm among team members. . Manages the process of innovative change Quality and Improvement orientation: Is proactive in ensuring that learning is shared and that quality and other key matrices are improved upon. Learnability: Understands technical and professional aspects of work and updates knowledge continuously. Constantly map new technologies. Resilience: Maintains effective work behaviour in the face of pressure and setbacks. Successfully adapts to changing demands and conditions. People Management: Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions Initiative and Commitment to Achieve: Is proactive and self starting; Seizes opportunities, originates action and actively influences them. Demonstrates a willingness to excel against all odds. Communication: Produces clear and effective documentation and communication. Can make accurate interpretations of complex material. Nature of experience: (In specific sector / position / role) Job Description BPO, IT, ITES, Software product base company -2- For Internal Use Only
Teleperformance D.I.B.S. JOB DESCRIPTION FORMAT Job / Position Title: Function / Department: Designation: Grade / Level in Org Structure: Position reports to: Positions reporting directly to this position: Primary purpose of the position: Essential duties / responsibilities of the position: Business Analyst - Digitization Digitization/ Software Development Business Analyst Director / VP None Candidate will work closely with business operations and collaborate with Information Technology to gather and elicit requirement for providing solutions. Candidate would work in both waterfall and agile methodology. Develop solution documents, System Requirements Specification document. Business requirement document. Candidate may also support development of training material, participate in the development of project plans and sprint planning May occasionally be required to provide technical presentations, coordinate proof-of-concepts, solution and product demonstrations Routine Analysis and Solution Definition Interpretation of business rules and requirements for technical systems including CRM, BPM, DMS etc o Document client structure, business processes requirements, software requirement specifications, use case scenarios, reports etc. o Assists in the collection and consolidation of required information and data o Assist business and development team for business case preparation o Participate in application demos to client and internal stakeholders o In case of agile methodology, assist product owner for preparation of product backlog, user stories in accordance with scrum and CMMI standards. Project Execution o Takes input from supervisor and appropriately and accurately applies comments/feedback o Understands the necessity of project standards and applies them consistently o Develops internal and external meeting objectives and agendas Technical Recommendation o Works with client personnel to identify required changes o Communicates needed changes to development team o Remain fully informed on market trends and suggest/implement best practices o Involved in researching state-of-the-art technology solutions in BPO/Contact Center space like ML, chatbot, among others o Job Description -1- For Internal Use Only
Teleperformance D.I.B.S. Knowledge/ Skills/ Abilities POSITION REQUIREMENTS EDUCATION: BCOM, BCA, BE/B.Tech, PGDBM, MBA, PGDIT MINIMUM YEARS OF EXPERIENCE: Minimum 4 to 6 years of experience as a business analyst. Experience working in the high tech or a BPO industry is preferred. Worked in waterfall and agile driven projects KNOWLEDGE UML Microsoft Excel / Visio/ Project SQL / Relational Databases Modern Digital Technologies (AI, ML, etc.) (Preferable) Tools assisting agile methodology like GitHub, etc. SKILLS Core competencies required for the position: (Behavioral) Excellent analytical, problem resolution and decision-making skills Ability to think long term about business needs and opportunities Outstanding organization skills and organizational agility Ability to work in a productive and cooperative way with a variety of people ranging from individual contributors to BU heads to other executives Should have played customer-facing role in either operations or technology groups or in a service provider firm (technology or BPO/KPO) Strong negotiation, mediation and facilitation skills Experience & understanding of digital technologies like, cognitive/AI offerings, ML, Analytics, etc preferable Ability to work on RFP / RFI for solution preparation Vendor coordination and management for solution creation Provide competitive analysis on various in-house/market offerings Experience in analyzing data to draw business-relevant conclusions Strong written and verbal communication skills and experience communicating effectively Adaptability, including the ability to work with ambiguity Motivated self-starter Experience with solution consulting, devising solutions, or domain consulting will be considered very favorably Critical Planning: Demonstrates clear planning skills. Translates business objectives into functional activities. Sets goals and processes and organises resources to ensure that the desired results are met. Analytical thinking: Makes constructive use of the information at his disposal. Is sensitive to the business environment and evaluates TP DIBS’s possibilities in terms of products/ processes/ services/ systems. Job Description -2- Important Team Leading: Generates enthusiasm among team members. Proactively seeks opportunities to serve in leadership roles. Manages the process of innovative change Initiative and Commitment to Achieve: Is proactive and self starting; Seizes opportunities, originates action and actively influences them. Demonstrates a willingness to excel against all odds. For Internal Use Only
Teleperformance D.I.B.S. Quality and Improvement orientation: Is proactive in ensuring that learning is shared and that quality and other key matrices are improved upon. Learnability: Understands technical and professional aspects of work and updates knowledge continuously. Constantly map new technologies. Decision-Making: Proactively seeks and accurately evaluates the available data. Anticipates outcomes and implications. Chooses the optimal solutions from all those available and implements the necessary actions in a timely manner. People Management: Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions Customer Focus Develops relationships with client personnel. Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management. Continually seeks opportunities to increase customer satisfaction and deepen client relationships. Manages client expectations effectively. Resilience: Maintains effective work behaviour in the face of pressure and setbacks. Successfully adapts to changing demands and conditions. Communication: Produces clear and effective documentation and communication. Can make accurate interpretations of complex material. Nature of experience: (In specific sector / position / role) DOCUMENT VALIDATION: Job Description Updated on: Job Description BPO, IT, ITES Version 2 – 22nd August 2021 -3- For Internal Use Only
Teleperformance D.I.B.S. JOB DESCRIPTION FORMAT Job / Position Title: Function / Department: Designation: Grade / Level in Org Structure: Position reports to: Positions reporting directly to this position: Primary purpose of the position: Essential duties / responsibilities of the position: Database Developer - Digitization Digitization/ Software Development Database Developer Manager None As an SQL Developer, you will develop MS-SQL queries and procedures, create custom reports, and modify user forms to enhance organizational productivity. You will also be responsible for designing databases and ensuring their stability, reliability, and performance Routine Skill Set required Designing database tables and structures. Creating views, functions, synonium, analytical functions,azure pipelines, ADF,Dynamic queries and stored procedures. o Writing optimized SQL queries for integration with other applications. o Creating database triggers for use in automation. o Maintaining data quality and overseeing database security. Project Execution o Takes input from supervisor and appropriately and accurately applies comments/feedback o Understands the necessity of project standards and applies them consistently o Develops internal and external documents o Impact analysis before any change deployment o o o Knowledge/ Skills/ Abilities POSITION REQUIREMENTS EDUCATION: BCOM, BCA, BE/B.Tech, PGDBM, MBA, PGDIT MINIMUM YEARS OF EXPERIENCE: Minimum 3 to 5 years of experience as a database Developer. Experience working in the high tech or a BPO industry is preferred. Worked in waterfall and agile driven projects KNOWLEDGE SKILLS Job Description Must have : (Creating views, functions, synonym, analytical functions, azure pipelines, ADF, Dynamic queries, CTE, Data transformation in data lake, SSIS packages to build and deployment, SSRS and stored procedures ). Optional : (DAtaware house schemas, Facts, Dimension). Critical Important -1- For Internal Use Only
Teleperformance D.I.B.S. Core competencies required for the position: (Behavioral) Planning: Demonstrates clear planning skills. Translates requirement objectives into functional activities. Sets goals and processes and organises resources to ensure that the desired results are met. Analytical thinking: Makes constructive use of the information at his disposal. Is sensitive to the business environment and evaluates TP DIBS’s possibilities in terms of products/ processes/ services/ systems. Team Leading: Generates enthusiasm among team members. . Manages the process of innovative change Quality and Improvement orientation: Is proactive in ensuring that learning is shared and that quality and other key matrices are improved upon. Learnability: Understands technical and professional aspects of work and updates knowledge continuously. Constantly map new technologies. Resilience: Maintains effective work behaviour in the face of pressure and setbacks. Successfully adapts to changing demands and conditions. People Management: Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions Initiative and Commitment to Achieve: Is proactive and self starting; Seizes opportunities, originates action and actively influences them. Demonstrates a willingness to excel against all odds. Communication: Produces clear and effective documentation and communication. Can make accurate interpretations of complex material. Nature of experience: (In specific sector / position / role) Job Description BPO, IT, ITES -2- For Internal Use Only
Junior Software Developer Requirements: Bachelor’s (BCA/ BS / B.Tech. / BE etc) degree in computer science. Should have better academic qualification with above 60% marks in overall. Basic programming experience. Should have good understanding of oops concept about any of one language o C o C# (Mandatory) o Java Knowledge of Angular, MVC or Dot Net Core and exposure on any project on it would be an add on. OOPS concept of inheritance, polymorphism, Interface, Encapsulation, Abstraction Should have good understanding in Database management system o Data base Normalization o Proficiency in writing sql Query o Should be aware about database object Syntax of writing function, cursor, View, o Aware about database optimization tips Knowledge of multi-threading and operating system. Knowledge of Cloud environment (IaaS, PaaS, SaaS) Should have good logical concept of Data structure algorithm. (Binary Tree, list, Queue, stack etc.). Should have good concept of theory of computer algorithm. Should have good learning and adaptability of new technology. Good working knowledge of email systems and Microsoft Office software. Ability to learn new software and technologies quickly. Ability to follow instructions and work in a team environment. Detail-oriented.
Manager Candidate must have following Project Management & Functional Skills Project planning, designing, scoping, resource planning, Vendor Management Implement project within given budgets. Project Monitoring & control wrt Schedule, Cost & Resource Manage risk, Highlight the risk at early stage and execute risk mitigation plan Agile based Project deliveries Mentoring team members. Deploying work based on employee’s skill levels, monitoring performance and supporting career development. Monitoring and supervising team activities and suggesting improvements in their performance Devising effective and efficient approaches to achieve the project objectives. Interfacing with other project areas to coordinate interdependencies, and with business units to gather requirements; subsequently resolving issues. Gathering business requirements, mapping processes (existing and future), and analysing data. Technical & Domain Skills Must have at least two domain knowledge: CRM, HRMS, Collection Process, Travel, Banking, Insurance Strong knowledge of .NET architecture with proficiency in OOPS programming. Extensive experience in C#, Winforms, ASP.Net, Net Framework 4.x, Web Services, Microservices XML, Ajax, SOA, Databases, Angular JS, Node JS, React JS, MVC. Extensive experience in Design Patterns. Good knowledge of SSRS/SSIS Basic exposure to NLP is desirable. Implementing RDBMS processes like Normalization, Database Fine-tuning, Stored procedures and Triggers to enhance the performance of the application Scrum master must have managed Agile development cycles atleast for 1 year Devising data modelling strategies and plans. Supporting business information generation and timely reporting of all crucial data. Atlassian, Microsoft Azure or TFS 2016 knowledge AM Manager Candidate must have following Project Management & Functional Skills Project planning, designing, scoping, resource planning Manage risk, Highlight the risk at early stage and execute risk mitigation plan Agile based Project deliveries Mentoring team members. Deploying work based on employee’s skill levels, monitoring performance and supporting career development. Monitoring and supervising team activities and suggesting improvements in their performance Devising effective and efficient approaches to achieve the project objectives.
Interfacing with other project areas to coordinate interdependencies, and with business units to gather requirements; subsequently resolving issues. Gathering business requirements, mapping processes (existing and future), and analysing data. Technical & Domain Skills Must have at least two domain knowledge: CRM, HRMS, Collection Process, Travel, Banking, Insurance Strong knowledge of .NET architecture with proficiency in OOPS programming. Extensive experience in C#, Winforms, ASP.Net, Net Framework 4.x, Web Services, Microservices XML, Ajax, SOA, Databases, Angular JS, Node JS, React JS, MVC. Extensive experience in Design Patterns. Good knowledge of SSRS/SSIS Basic exposure to NLP is desirable. Implementing RDBMS processes like Normalization, Database Fine-tuning, Stored procedures and Triggers to enhance the performance of the application Scrum master must have managed Agile development cycles atleast for 1 year Devising data modelling strategies and plans. Supporting business information generation and timely reporting of all crucial data. Atlassian, Microsoft Azure or TFS 2016 knowledge
Roles and Responsibility Skills Required- Xamarin,visual studio, TFS (Version control) ModelView-View-Model (MVVM) JOB DESCRIPTION FOR XAMARIN FORMS DEVELOPER: Experience in developing medium to complex mobile applications with the help of Xamarin Forms Excellent knowledge of .Net Excellent Knowledge of memory management Excellent understanding of iOS and Android limitations Integrate web services developed in REST Good knowledge of C#, Xamarin Forms, MVVM, Android, iOS and UWP, .Net Framework Experienced in source control and collaboration tools like GIT and TFS Strong troubleshooting and diagnostic skills Good knowledge of XAML and C# for implementing designs and themes Good knowledge of using tools like Visual Studio
Teleperformance D.I.B.S. Job Description - 2 - For Internal Use Only Core competencies required for the position: (Behavioral) Planning: Demonstrates clear planning skills. Translates requirement objectives into functional activities. Sets goals and processes and organises resources to ensure that the desired results are met.
Amity University, Noida-125 Uttar Pradesh (INDIA) Email: hcgoel@amity.edu hcgoel@hotmail.com 3. Sonal Chauhan Amity Center for Radiation Biology Amity University, Noida-125 Uttar Pradesh (INDIA) Email: s chauhan1@amity.edu Address for correspondence: Harish Chandra Goel Amity Center for Radiation Biology Amity University, Noida-125
Amity International Business School, Amity University. Amity Global Business Review The views expressed in the articles are the personal views of the authors and do not represent those of the Amity International Business School, Amity University Amity University Press Amity University Campus, E-2 Block Sector-125, NOIDA-201 303 Tel: 91-120 .
Self Study Report of Amity University SELF STUDY REPORT FOR 2nd CYCLE OF ACCREDITATION AMITY UNIVERSITY AMITY UNIVERSITY CAMPUS SECTOR - 125, DISTT. GAUTAM BUDDHA NAGAR, NOIDA 201313 auup.amity.edu SSR SUBMITTED DATE: 15-01-2018 Sub
of the Amity International Business School, Amity University Amity University Press Amity University Campus, E-2 Block Sector-125, NOIDA-201 303 Tel: 91-120-4392592 - 97, Fax: 91-120-4392591 .
Amity University, Kolkata, India rksanyal@kol.amity.edu (Dr.) Rajib Kumar Sanyal, PhD Associate Professor Economics Amity University, Kolkata, India rksanyal@kol.amity.edu sanyalrajib10@gmail.com 3. Venezuela is dealing with inflation close to 100% . Venezuela’s economy, which the IMF expects to have shrunk by 10% in 2015, is currently .
Group means Teleperformance SE and any subsidiary that is wholly or partially owned, whether directly or indirectly, by Teleperformance SE. "ICO" means Information ommissioners Office, which is the UK DPA. Personal Data means any information relating to a Data Subject, as defined herein above.
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High-Level Summary of Business Changes ECB-UNRESTRICTED . Version: 0.7 Page 10 of 19 Date: 22/06/2017 . The advantage of this model is the wide range of flexibility that it offers to cover the different needs of the participants. It allows credit institutions with no direct access to settlement services to manage their minimum reserve obligations with their Central Bank from one Main Cash .
