Air Operator Guidance On Cabin Safety - Caab.gov.bd
Air Operator Guidance on Cabin Safety AOG 6-3-1 C I VI L A V IA TI O N A U T H O R I TY O F BA N G LA D ES H AIR OPERAT OR GUIDANCE ON CABIN SAFETY V ER SI O N 1.0 Revision-1 CAAB HQ, K URMITOLA, DHAKA-1229 Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety TH IS PA G E I N TEN TI O N A LL Y LEF T B LA N K Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety Foreword This Air Operator Guidance on Cabin Safety (AOG 6-3-1) has been prepared to provide information and guidance to the prospective applicants as well as holders of AOC to conduct commercial air transport operations (cabin safety) in Bangladesh with optimum proficiency and safety. The AOG 6-3-1 has been developed to primarily facilitate the prospective applicants for AOC to be systematically familiar with the operational requirements (cabin safety) of Civil Aviation Authority of Bangladesh. The AOG 6-3-1 provides detailed guidance material in accordance with the provisions of convention of ICAO, its associated Annexes including ICAO DOC 8335/AN879 and ICAO DOC 10002/AN 502 (ICAO Cabin Crew Safety Training Manual-2014) adopted or adapted in various parts of CAR 84 and related ANOs. This document will be published in CAAB website and shall be accessed by all concerned executives and personnel of the operator to have a clear understanding on the procedures for application of AOC so as to meet the technical and safety requirements (cabin safety) of CAAB. Comments on the AOG 6-3-1 will be appreciated from any corner which will be taken into consideration in the preparation of subsequent issues/amendments and shall be addressed to the Member, Flight Safety & Regulations, CAAB Headquarters, Kurmitola, Dhaka-1229, Bangladesh. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety THIS PAGE INTENTIONALLY LEFT VACANT Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety RECORD OF REVISIONS Name Revision No Air Operator Guidance on Cabin Safety ( AOG 6-3-1) Page No-11 -- Issue Number Date of issue/Revision Version 1.0 30 May, 2017 Rev-1 05 July, 2020 Page No-28 Rev-1 05 July, 2020 Page No-29 Rev-1 05 July, 2020 Page No-31-34 Rev-1 05 July, 2020 Page No-37-39 Rev-1 05 July, 2020 Page No-43 Rev-1 05 July, 2020 Page No-45-47 Rev-1 05 July, 2020 Page No-51 Rev-1 05 July, 2020 Page No-55 Rev-1 05 July, 2020 Page No-60 Rev-1 05 July, 2020 Page No-61 Rev-1 05 July, 2020 Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety Table of Contents Sl no Page/s A Introduction 09 B Regulatory requirements 10-11 C Operational information 12-14 D List of Air operator’s areas of compliance 15-16 E Air Operator guidance material Items for Air Operator guidance Cabin Safety Manual Cabin crew qualification and selection Cabin crew instructor/trainer /examiner qualification/selection/approval Cabin crew training program Cabin crew initial training program Cabin crew operations training In normal/abnormal/emergency situations Cabin crew recurrent training program Cabin crew security training program Cabin crew cabin health/first aid training program Cabin crew human performance & CRM training program Cabin crew SMS training program Cabin crew FRMS training program 17-62 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Version 1.0/ Rev-1 Subjects Page 17-30 30-31 31-34 34-35 35-36 36-37 37-38 39 39-40 40 41 41 AOG
Air Operator Guidance on Cabin Safety Sl no 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. Version 1.0/ Rev-1 Subjects Cabin crew DGR training program Cabin crew training center and facilities Minimum number of cabin crew requirement in a flight Maximum number of aircraft operation by cabin crew Cabin crew mandatory travel documents Cabin crew (FDTL)-flight time, flight duty time, rest period limitation,duty roster & record Cabin crew currency of Competency Card including First aid,CRM,Av Sec and DGR Cabin crew currency of Health Card Cabin crew pre-flight briefing Cabin crew discreet communication with flight crew in the event of security breaches in the passenger cabin Cabin crew policy and procedures with respect to flight crew compartment admission/access Approved flight crew compartment door Cabin crew policy and procedures in case of a bomb or suspicious object found on board Cabin crew checklists on board Page Page/s 41-42 42-47 47-48 48 48 48-50 50-51 51-52 52-54 54 54 54-55 55 55 AOG
Air Operator Guidance on Cabin Safety Sl no 27. 28. 29. 30. Management of flight/cabin incapacitation Page/s 55-56 57 crew 57-58 Provision of additional adult/ infant life vest and adult/infant seat belt at 10% of passenger seating capacity in each aircraft Cabin crew demo pouch for pre-flight safety demonstration 58 32. Cabin crew pre take- off/landing cabin safety duties 58 33. Operator’s Demonstration flight/Proving flight Cabin crew accountable managers (Admin/Scheduling, Operations, Briefing, Training and Cabin crew manager/In-charge cabin safety posts-selection and approval. 59 31. 34. Version 1.0/ Rev-1 Subjects Cabin crew passenger briefing and safety feature (instructional) card Cabin (carry-on) baggageadequately and securely stowage of 58 60 35. Air operator procedure of UnAccompanied Minors 61 36. Operator’s medical supplies on board. 61 Page AOG
Air Operator Guidance on Cabin Safety AIR OPERATOR GUIDANCE ON CABIN SAFETY Introduction This air operator guidance on cabin safety(AOG 6-3-1) for applicants and holders of AOC, provides information and guidance to set up and conduct safe and proficient commercial air transport operations in Bangladesh. The AOG 6-3-1 has been prepared in accordance with related ICAO Annexes and DOCs, CAR 84, ANOs, ICAO Cabin Crew Safety Training Manual (ICAO DOC 10002) and Inspector Handbook on Cabin Safety (IHB 6-3). AOG 6-3-1 has been developed to facilitate the air operator to be systematically familiar with the operational cabin safety regulatory requirements of CAAB. Pursuant to ICAO Annexes together with associated parts of CAR 84, CAAB needs to exercise a positive and continuous measure of control over air operators that offer or intend to offer commercial air transport services on all cabin safety related affairs. The AOG 6-3-1 intends that an applicant for or holder of AOC complies with cabin safety parts to secure an AOC and conduct safe air transport operation in Bangladesh. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety REGULATORY REQUIREMENTS At present, CAAB issues AOC (cabin safety related) specific to the following type of air transport services: Category A: Scheduled or non-scheduled passenger and/or cargo in domestic sectors. Category B: Scheduled or non-scheduled passenger and/or cargo in both domestic and international sectors. The issuance of AOC (cabin safety related) shall be dependent upon the applicant demonstrating an adequate organization, method of control and supervision of flight operations, training program and other satisfactory arrangements consistent with the nature and extent of the operations specified. On compliance of the requirements to the best satisfaction of CAAB, the applicant may be issued with AOC, setting forth the operational authorization and limitations to carry out the specified commercial air transport and/or special operations. APPLICABLE RULES AND REQUIREMENTS In discharge of its responsibilities for regulating air transportation and ensuring safety of aircraft operations, CAAB has laid down detailed rules, regulations, requirements and procedures. The main responsibility for the safe conduct of the operations and compliance with the laws, rules regulations, requirements and directions issued from time to time by CAAB lies with the operator. Since the laws and regulations established by CAAB may not themselves provide the operator with comprehensive and detailed instructions as to the base of operations, the operator should, therefore, develop its own detailed operating procedures necessary for safety, regularity and efficiency of operations within the frame work of the laws, rules, regulations, requirements and directions issued by CAAB from time to time. The requirements on various aspects relating to air transport services are laid down in the Civil Aviation Rules 1984 and ICAO Annexes. Bangladesh being signatory to Chicago Convention, it is obligatory on all Bangladeshi operators to comply with the provisions of the ICAO Annexes. ICAO Annex 1, 6 and 8 together with ICAO Doc-8335, in particular, provide the requirements relating to air transport operations and licensing of personnel. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety A.AIR NAVIGATION ORDERS/ ICAO & CAAB DOCUMENTS: (OPERATIONS) CAAct-2017, CAAB Act-2017 and CAR-84 ANO (AT) A-2 – Requirements on Air Operator’s Certification ANO(OPS) B-1- (Operations Manual); ANO (OPS) E-6 - Flight Time, Duty Time & Rest Period for Cabin crew members; ANO(OPS) E-7 –Medical Supplies in the Aircraft . ANO(OPS) B-2, Requirement for Minimum Qualification for Nominated Post Holders / Management Personnel (Operations) of Commercial Air Operators: ANO(OPS) B-7, Passenger Briefing on safety Matters. ANO(OPS) B-8, Stowage And Carriage Of Baggage And Cargo In The Passengers Cabin. Air Operator Guidance on Air Operator Certification and Continued Compliance (AOG 6-1) Air Operator Guidance on Competence of Air Operator Operations Personnel and Designated Examiners (AOG 6-3) Civil Aviation Directive on Air Operator Safety Oversight System (CAD-37) Civil Aviation Procedure Document on Operations (CPD 6-2) Inspector Handbook on Flight Operations (IHB 6-1) Any other ANO related to Operations. B. AIR OPERATOR GUIDANCE ON CABIN SAFETY (AOG 6-3-1) Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety OPERATIONAL INFORMATION INTRODUCTION In order to facilitate an applicant or a prospective air operator seeking for obtaining an AOC, corresponding operations specifications, amendment to an AOC, amendment to operations specifications and/or issue of authorizations or limitations is provided with sufficient information related to the Operational aspects of the regulations of CAAB, the following points have been laid down for fair understanding and effective implementation: OPERATIONAL REQUIREMENTS An applicant for obtaining an AOC, Operations Specifications and/or Special Authorizations must complete and submit the applicable forms, available with CAAB as indicated in the ANO (AT) A-2. The form contains at least the following information: A. Main base of operations; B. Organizational structure; C. Type of operation (passenger, cargo, etc.); D. Type of aircraft; E. Arrangements for crew and ground personnel training; F. Proposed routes and areas of operations, destination and alternate aerodromes G. Maintenance arrangements; and, H. Financial data and a business plan. As part of a preliminary assessment of the applicant’s technical fitness, CAAB will conduct a general review of the procedures, practices and methods carried out (operations manual, cabin safety manual/cabin crew operations manual, air operator maintenance control manual, training manuals, etc.) of the prospective operators. in conjunction with any relevant portion of CAR ’84, ANOs, Directives, Circulars etc. CAAB will review the organizational structure of an applicant for an AOC to ensure that duties, responsibilities and authorities are clearly defined and that clear delineation of functional tasks and lines of reporting have been established and documented including the operator’s safety management, quality assurance etc. As part of a preliminary assessment of the applicant’s technical fitness and during the entire certification process for AOC, CAAB will conduct the evaluation of the operator in the areas of operations, airworthiness air transport, financial and other concerned. In case CAAB grants exemptions, also deviations and prolonged extensions, from the regulations for an AOC to air operators, the CAAB shall highlight about the exemptions and that, if approved by Chairman, these exemptions may be issued using formal procedures that considers and assesses the impact to safety. In this case, notification to foreign states, as applicable, shall be made. Normally, CAAB will not grant any exemption to a prospecitve air operator for reasons of safety. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety CAAB will approve/accept procedures, documents and operations of the operator. To this effect CAAB will use checklists together with the ANO (AT) A-2, ANO (OPS) B-1, CAAB Procedure documents and/or any other guidance material developed by CAAB for the certification process. An applicant for an AOC shall be required to establish and maintain a flight safety documents system as per Schedule of Events-2 of the Appendix-B of ANO (AT) A-2. This shall be ascertained during the certification process and prior to the issue of AOC. An applicant for an AOC shall be required to maintain the validity of its manuals at all times. During the certification process, prior to the issue of AOC, while checking the operators’ manuals, CAAB will verify to ensure that the operator keeps the manuals and documents current at all times. In order to ensure that the Flight Safety Documentation System is in order, the contents of the applicant’s operations manual/cabin safety manual must be consistent with ANO (OPS) B-1. Operators shall follow the regulations and procedures for approval or acceptance of an air operator operations guidance material to ensure that it covers, in addition to all the requirements of CAR ’84 and the related ANOs, at least the following: A. A statement that the operations manual/cabin safety manual complies with applicable laws and AOC conditions and the corresponding operations specifications B. A list and a summarized description of the different parts of the manual, their contents, applicability and utilization C. A statement that the operations manual/cabin safety manual contains operating instructions which are required to be complied with by all personnel D. A registration sheet for the amendments and revisions with the dates of registration and validity E. A list of effective pages F. Amendment and revision changes indicated by marks or signals in text, graphics and diagrams.; An applicant for an AOC shall include in its operations manual procedures to ensure that the operations manual is organized and structured in compliance with the requirements of Annex 6, Part I, Appendix 2, CAR ’84 and ANO (OPS) B-1 to include the following: i. General ii. Aircraft operating information iii. Routes and aerodromes iv. Training The operators shall ensure that, in compliance with the requirements of Annex 6, Part I, Appendix 2, CAR ’84 and ANO (OPS) B-1, an applicant for an AOC includes in its operations manual procedures to insert in its operations manual the instructions outlining the responsibilities of operations personnel pertaining to the conduct of flight operations as part of its general contents. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety The operators shall ensure that, in compliance with the requirements of Annex 6, Part I, Appendix 2, CAR’84 and ANO (OPS) B-1, an applicant for an AOC includes in its operations manual procedures to insert in its operations manual the instructions outlining the limiting flight time, flight duty periods and rest periods for all crew members. The operators shall ensure that in compliance with the requirements of Annex 6, part 1, Appendix 2, CAR 84 and ANO (OPS) E-6, an applicant for an AOC includes in its cabin safety manual the instructions outlining the limiting flight time, flight duty periods and rest periods of all cabin crew and recording the same in documents for reference and inspection. The operators shall limit flight time and flight duty periods and for the provision of rest periods for all its cabin crew members and that these rules are in accordance with the CAR ’84, ANO OPS E6. The operators shall maintain current records of flight time, flight duty periods and rest periods of all its cabin crew members at all times. The operators shall ensure that, in compliance with the requirements of Annex 6, Part I, Appendix 2, CAR’84 and ANO (OPS) B-1, an applicant for an AOC includes in its operations manual standard operating procedures (SOP) for each phase of flight. The operators shall ensure that, in compliance with the requirements of Annex 6, Part I, Appendix 2, CAR’84 and ANO (OPS) B-1, an air operator includes in its operations manual a safety management system wherein contains a statement of safety policy and responsibility of personnel of the operator. The operators shall establish an organization and management system for the operational control of all flights in accordance with specific operating regulations applicable to aircraft operations. Operators shall ensure this during the certification process by confirming that its manuals contain about the establishment of the system including the definition of responsibilities and authority delegated to their officials. The operators shall establish in its operations manual responsibilities for operational control and develops related policies, processes, standards and procedures. All these shall deflect in an air operator operations manual/cabin safety manual wherein the functions and responsibilities of flight crew and cabin crew for the initiation, continuation, diversion and termination of flights are laid down and are in practice by the air operator. The operators shall ensure that it nominates post holders, approved by CAAB, responsible for the development and establishment of its safety and operational management system for cabin crew department and clearly defines his/her functions and responsibilities and that these shall be documented in the flight safety documents system as well as in cabin safety manual of the operator. The operators shall ensure that emergency evacuation procedures, including type specific procedures, crew coordination and assignment in any emergency situation among the crew members are clearly defined in operations manual/cabin safety manual. The operators shall ensure that the contents of the operations manual/cabin safety manual shall be as part of the flight safety documents system and that the contents of the operations manual/cabin safety manual shall be reviewed and approved by CAAB as applicable and the instructions are duly implemented by the air operator before granting the AOC or any specific approval to a prospective air operator. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety The operators shall also ensure to comply with the certification process as outlined in ANO (AT) A-2 prior to issuance of AOC or other certification. LIST OF AIR OPERATOR’S AREAS OF COMPLIANCE (CABIN SAFETY) Air Operator’s areas of compliance for obtaining AOC and/or other certification include the following but are not limited to: 1. Cabin Safety Manual (CSM) /Cabin Crew Operations Manual/Cabin Crew Safety Training Manual etc. (As part of the operator’s Operations Manual). 2. Cabin crew qualification and selection 3. Cabin crew instructor/trainer/examiner qualification/selection/approval 4. Cabin crew training program 5. Cabin crew initial training program 6. Cabin crew operations training in normal/abnormal/emergency situations 7. Cabin crew recurrent training program 8. Cabin crew Security training program 9. Cabin crew Cabin Health/First Aid training program 10. Cabin crew Human Performance and CRM training program 11. Cabin crew SMS training program 12. Cabin crew FRMS training program 13. Cabin crew DGR training program 14. Cabin crew training center and facilities 15. Minimum number of Cabin crew requirement in a flight 16. Maximum number of aircraft operation by cabin crew 17. Cabin crew mandatory travel documents 18. Cabin crew (FDTL) flight time, flight duty time, rest period limitation, duty roster and record. 19. Cabin crew currency of Competency Card including First Aid, CRM, AV SEC and DGR. 20. Cabin crew currency of Health Card Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety 21. Cabin crew pre-flight briefing 22. Cabin crew discreet communication with flight crew in the event of security breaches in the passenger cabin. 23. Cabin crew policy and procedure with respect to flight crew compartment admission/access 24. Approved flight crew compartment door 25. Cabin crew policy and procedure in case of a bomb or suspicious object found on board 26. Cabin crew checklists on board 27 . Cabin crew pre take-off passenger safety briefings and passenger safety feature (instructional) card 28. Cabin (carry-on) baggage- adequately and securely stowage of 29. Management of flight/cabin crew incapacitation 30. Provision of additional adult/infant life vest and adult/infant seat belt at 10% of passenger seating capacity in each aircraft 31. Cabin crew Demo Pouch for pre-flight safety demonstration 32. Cabin crew pre take-off cabin safety duties 33. Operator’s demonstration flight/proving flight 34. Cabin crew accountable managers ( Admin/Scheduling, Operations, Briefing & Training) and cabin crew manager/ In-charge cabin safety posts- selection and approval. 35. Air Operators procedure on Un-Accompanied Minors. 36. Operator’s medical supplies on board. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety AIR OPERATOR’S GUIDANCE MATERIAL AIR OPERATOR’S GUIDANCE MATERIAL FOR COMPILATION/COMPLIANCE WITH THE REQUIREMENTS (CABIN SAFETY) BEFORE ISSAUNCE OF AOC BY CAAB. 1. Cabin Safety Manual (CSM) /Cabin Crew Operations Manual/Cabin Crew Safety Training Manual etc: GENERAL This chapter provides guidance on the compilation of the Cabin Safety Manual (CSM) including required portions of Cabin Health & First Aid, Human Performance & CRM, DG Regulations and related procedures on transport of dangerous goods, Aviation (cabin) Security, SMS(cabin) and FRMS(cabin). GUIDANCE An operator may develop and publish in its CSM any policy, method, procedure, or checklist that the operator finds necessary for the type of operations conducted by cabin crew These policies, methods, procedures, and checklists, however, must comply with the CAR ‘84 and be consistent with safe operating practices. Operators are advised to be innovative and progressive in developing such policies, methods, procedures, and checklists. Operators must ensure that the operator's material complies with CAR ‘84 requirements, is consistent with safe operating practices, and is based on sound rationale or demonstrated effectiveness. In order to ensure that the cabin crew members of an air operator conform to the regulations and required tasks, the operator shall follow the guidelines as appended below: GENERAL MANUAL QUESTIONS 1. Definition of crew member. 2. General statement regarding cabin crew duties and responsibilities. 3. The manual is easy to read. 4. The manual is easy to revise. 5. The manual contains instructions for processing revisions. 6. Each manual page has the date of the last revision. 7. Each crewmember has manual accessible while performing assigned duties. 8. The manual contains the stipulation that each cabin crew member must have a manual readily accessible on board any flight if they are assigned any duties. 9. The manual is up-to-date. 10.The up-to-date policy is stated in the manual. Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety For acceptance and approval of the Cabin Safety Manual (CSM) by CAAB, operators should follow the guidelines below: A. CABIN SAFETY MANUAL(CSM) POLICIES 1. The regulatory term "cabin crew member" is defined 2. General statement of the cabin crew duties and responsibilities 3. Policy requiring the CSM to be up-to-date and cites regulatory reference 4. Policy that the CSM must be readily accessible to cabin crew that is on duty 5. Policy regarding the authority of the Pilot-in-Command (PIC) 6. Method of designating succession of command 7. Policy regarding persons that may be admitted to the flight deck 8. This policy corresponds to the FOM policies regarding admission to flt deck 9. Procedure for flt crew identification of cabin crew before admission to flt deck 10. This procedure corresponds to the FOM procedures regarding identification 11. Procedures regarding locking of flt deck door 12. Procedures to make cabin crew member aware of sterile flt deck period 13. This procedure corresponds to the FOM/AOM procedures 14. Procedures for normal method of communications and coordination between cabin crew 15. Procedures for normal method of communications & coordination with flt deck 16. These procedures correspond to those in the FOM 17. Procedures for establishing communications before flight begins 18. These procedures correspond to those in the FOM 19. General statement regarding the need for crew coordination 20. Policy regarding preflight crew briefings between flight crew and cabin crew members 21. Procedures for reporting in flight irregularities or malfunctions to flt crew 22. Procedures to ensure that carry-on baggage is stowed and secured before door is closed 23. Procedures to ensure that cabin is ready for movement from gate 24. Policy that cabin crew be seated during movement unless performing safety duties 25. Examples of acceptable "safety duties" provided 26. Required number of cabin crew with passengers onboard while at gate 27. Method to identify "substitutes” to use in lieu of cabin crew while aircraft parked at gate 28. Required number of cabin crew that must be onboard during aircraft operations 29. Required number of cabin crew for refueling with passengers onboard 30. Specific duties of cabin crew during the refueling 31. Policies regarding the use of a jump seat by anyone other than the assigned cabin crew B. PASSENGER INFORMATION BRIEFINGS 1. Directions for compliance with lighted signs, posted placards, crew instructions 2. Method for demonstrating fastening and opening seat belts 3. Method of advising requirement to comply with lighted pax info signs 4. Method of advising no smoking policy, including tampering with smoke detectors 5. Method of briefing of emergency exits 6. Method for briefing location and use of required flotation equipment 7. Method of reference to passenger information cards 8. Specific timing & wording of in flight advisory when "seatbelt" light is off 9. Specific wording of extended overwater briefing? (adult/child flotation devices & rafts) 10. Specific wording of need for oxygen, location and use of dispensing equipment 11. Policy for regular announcements when passenger info signs illuminated for long period Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety 12. Policy of notification of PIC when pax continues not to obey pax info signs 13. Compilation of CAAB approved Safety Announcement Booklet for normal/abnormal /emergency duties. C. PROCEDURES FOR HANDLING INFANTS AND CHILDREN 1. Procedures for restraint including location and actions during an emergency 2. Info about the types of restraint devices that are acceptable for use on aircraft 3. Info allowing such devices when a ticket for the seat has been purchased 4. Requirement that infants should be restrained in device during disturbulence D. PROCEDURES FOR HANDLING DISABLED PERSONS 1. Standard individual briefings for those who may need assistance to exit 2. Standard individual briefings for persons attending these individuals 3. If applicable: location, operation and use of onboard wheelchairs 4. If applicable: location, operation and use of disabled equipped lavatories 5. If applicable: location, operation and use of movable armrest E. EXIT ROW SEATING PROGRAMME 1. Procedures to ensure that exit seating programme is completed 2. Specific wording to advise a person not meeting selection criteria 3. Specific wording requesting whether a person has a non-discernible condition 4. Specific wording questioning the possibility of bodily harm 5. Specific wording requesting whether a person is willing to perform the functions. 6. Method for determination of whether persons in exit row speaks English F. OTHER PASSENGER ISSUES 1. Policies regarding serving of alcohol 2. Procedures for reporting persons who cause a disturbance 3. Policies regarding armed passengers 4. Policies regarding persons who abuse a crewmember 5. Policies regarding interference with a crewmember in performance of duties 6. Policy regarding boarding of persons who are mentally retarded 7. Policy regarding boarding of persons who are emotionally disturbed 8. Policies for boarding pregnant passengers 9. Methods for boarding stretcher patients 10. Specific method for handling noncompliance with smoking ban 11. Requirement for restraint of galley equip during certain operations 12. Requirement for proper braking of galley equip during use 13. Requirement for stowage of cargo in the cabin 14. Specifics of the approved carry-on baggage programme G. CABIN STORAGE OF CARRY-ON AND CARGO 1. Policies for managing the boarding of carry-on baggage 2. Proper location for storage of crew baggage 3. Approved storage areas for carry-on baggage 4. Storage methods and areas for canes 5. Prohibition against storage of carry-on in some areas (flt deck, lavatories, etc.) 6. Requirement for tray table stowage during surface movement, takeoff, landing Version 1.0/ Rev-1 Page AOG
Air Operator Guidance on Cabin Safety 7. Requirement for seat backs to be in upright position for takeoff & landing 8. Requirement to stow cabin crew jump seat restraint systems when not in use 9. Requirement to ready the doors for movement on the surface 10. Provision for ensuring that one door is ready for passenger egress at the gate 11. Procedure when occupants are using devices which are not allowed 12. Prohibition against the carriage of drugs 13. Prohibition again
cabin crew 48 17. Cabin crew mandatory travel documents 48 18. Cabin crew (FDTL)-flight time, flight duty time, rest period limitation,duty roster & record 48-50 19. Cabin crew currency of Competency Card including First aid,CRM,Av Sec and DGR 50-51 20. Cabin crew currency of Health Card 51-52 21. Cabin crew pre-flight briefing 52-54 22.
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Virgin Australia Cabin Crew Agreement 2021 6 PREFACE This Agreement was developed by Virgin Australia, its Cabin Crew Members and the Unions. It was a collaborative effort intended to provide terms and conditions for Cabin Crew which aims to deliver long term careers and enable Cabin Crew Member satisfaction, while supporting the
The cabin is a 12’ x 14’ Pan Abode s tyle and is situated at Alava Bay in the Misty Fjords National Monument Wilderness. Due to the location of the cabin, all materials need to be boated or flown to the site by floatplane. The cabin can be reached by traveling from Ketchikan via boat or air. This
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The cabin crew manual should reflect the Cabin Crew Checklist and Amplified Cabin Crew Checklist information below. These checklists are recommended guidance from the 2011-2012 edition of the International Civil Aviation Organization’s (ICAO) Emergency Response Guidance for Aircraft Incidents Involving Dangerous Goods (Doc 9481 AN/926).
important legal component of how families succeed in passing on ownership of a cabin from one generation to the next. Note the term “cabin” is used herein collectively to refer to second homes of all shapes, sizes, styles, and fair market values. One reason that the transfer of the cabin is more emotionally loaded than other property transfers
including ANSI A300. A good practice in mixed planting areas is to plant trees first followed by the larger shrubs, low shrubs and finally with ground cover plants. This prevents damage to the smaller plants; however the Contractor is responsible for sequencing. Check that plants are moist at the time of planting. Verify that trees or shrubs if marked with compass orientation are planted in .
