Networking And Interview Skills Handout - AARP

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Sharpen Your Networking & Interview Skills Elevator Pitch An elevator pitch is a short introduction, usually about 30-60 seconds, that highlights what makes you unique. It demonstrates the value you can bring to a company or organization. Your can use your elevator pitch in all phases of your job search and networking. Your elevator pitch will answer many of the following questions: Can you tell me about yourself? What do you do best? How have you made an impact? What sets you apart from the competition? What are you looking for in a position? What can you do for my company? Sample Elevator Pitches Restaurant Manager "I am a highly experienced restaurant and hospitality professional. I’m driven by creativity and innovation. I have worked in every restaurant position, which allows me to successfully manage both front- and back-end operations. My 'Lead By Example' style of management has increased profits, and turned restaurants with poor customer service and high turnover into exceptional teams." Sales Representative “I am a seasoned sales management professional with a wealth of industry experience and a history of exceeding sales goals. My clients and co-workers would describe me as reliable and dependable, as illustrated by my long-term relationships and by consistently exceeding client expectations. My tenure with my previous employer speaks to my dedication, adaptability, and client-service mindset.” 1

Sample Elevator Pitches, continued . Accountant "I'm not only a numbers guy, I'm also a solutions guy. I have a proven track record of meeting deadlines and exceeding performance goals in the public and private sectors. Identifying new business opportunities is second nature to me since I work with a wide range of clients from diverse industries. I am looking for a job where I can find solutions to accounting challenges. I am a self-starter with an eye for detail and I deliver quality work.” HR Associate "As an HR professional, I am passionate about helping people reach their potential. I enjoy the challenge of integrating systems and working with departments to improve workflows. I excel at recruiting and cultivating top talent. I’ve earned several performance awards for creating innovative talent strategies that got results. I have a knack for matching people with positions they love and want to stick with. I want to put my experience to work building long-term strategies to ensure the success of your company." Creating Your Elevator Pitch Draft 1: Draft 2: 2

Networking Networking is meeting people and building a relationship so they know you well enough to recommend you to others. Networking can happen in formal or informal settings, and in personal or professional contexts. 1. 2. 3. Networking Tips: Identify who you know in your personal network. Think about everyone you know: co-workers, relatives, friends, neighbors, fellow volunteers, and acquaintances from religious organizations or community groups. Reach out to these people individually, in-person, by phone or email, or online. Share that you’re looking for job opportunities and get their suggestions. Your Personal Network Write down the names of people in your personal and professional networks. Many companies count on referrals as a major source of new hires. Current Employer Neighbors Past Employer Religious Organizations Relatives Friends Community Groups Hobbies/ Sports 3

Track your Networking Activity Use this chart to keep track of your networking activity and progress. Date: Name: Phone: Company/Organization/Email Address: Outcome: Next Steps: Date: Name: Phone: Company/Organization/Email Address: Outcome: Next Steps: Date: Name: Phone: Company/Organization/Email Address: Outcome: Next Steps: Date: Name: Phone: Company/Organization/Email Address: Outcome: Next Steps: 4

10 Tough Interview Questions You’ve landed an interview with your ideal employer — congratulations! Now it’s time to prepare for the interview. The 10 questions below show how to present your best self and place the focus on your skills, your energy, and the value you would bring to the employer. It’s a good idea to practice your responses with friends, family, or by yourself in front of a mirror. It will help put you at ease during the actual interview. In the meantime, read on for tips on how to handle tough interview questions. 1. “Tell me about yourself.” Make your answer short and sweet. Stick to skills and experience that relate to the specific job for which you’re applying. Resist the impulse to stress your years of experience. It’s more important to talk about your skills and achievements that show you can deliver. Emphasize your flexibility and positive, work-related attitude. 2. “Why are you looking for a job?” Keep it brief. A straightforward answer is best. For example, “My organization was forced to downsize.” Avoid negative statements about yourself, your work, or your ability to get along with others. Never criticize former employers or coworkers. 3. “You haven’t worked for a long time. Why not?” You may have gaps in employment for many reasons. Be honest. Speak confidently about the experience you gained during the gaps that could transfer to on-the-job skills. For instance, if you were a caregiver, you likely managed complex personal finance issues. As a volunteer, you might have worked with diverse groups and managed challenging schedules. 4. “What are you looking for?” It takes a lot of thinking to be ready for this question. Avoid speaking in generalities. Be prepared to talk about the kind of work you’re interested in and how your skills translate to the employer’s needs. 5. “Aren’t you overqualified for this position?” Even though “overqualified” can be shorthand for “old” or “expensive,” it’s important to stay positive. Express your enthusiasm for the job and pride in your qualifications. Explain what makes you interested in this position at this point in your career — such as wanting to apply your skills to a new field, not wanting any management responsibilities, or to achieve more flexibility and work-life balance. 5

6 . “We have state-of-the-art technology. Would you be able to jump right in?” Show you are adaptable and tech-savvy. Provide specific examples of projects you’ve done that required computer skills, computer programs you know, and your familiarity with social media. Emphasize any training you’ve had to keep your skills up to date. 7. “We don’t have many employees who are your age. Would that bother you?” Explain that you believe your age would be an asset, you are eager to learn and it doesn’t matter who helps you. Describe recent experiences, whether at work or in other situations, where age diversity has been an asset. Federal law bars employers from considering age in employment decisions. Though it’s not illegal to be asked your age, the question could be a red flag about the employer’s commitment to age diversity. Know your rights under the Age Discrimination in Employment Act (ADEA). Also, read AARP’s fact sheet, “Affected by Age Discrimination? Here’s What to Know (PDF),” available at www.aarp.org/orderfinancialpubs. 8. “What’s your biggest weakness?” This is a reverse invitation to promote your skills. Do it with an answer that puts you in a good light. For example, “I tend to be too detail-oriented, but I work hard to control that.” Keep it simple — and smile. 9. “What are your salary requirements?” Try to postpone this question until you receive a job offer. Prepare by knowing the going rate in your area. A good resource is the U.S. Bureau of Labor Statistics. If you don’t know the range and the interviewer persists, reply, “What salary range are you working with?” The interviewer may very well tell you. 10. “Do you have any questions?” Show your interest and initiative by asking specific questions about the organization and what you can expect in the job. Use your questions to demonstrate how your skills can contribute to the organization. Answering “no” to this question says you’re not really interested in the job. TAKE N! ACTIO Prepare your answers to potential questions to help put yourself at ease during the interview. Always spin positive — highlight your skills and experiences at every opportunity. Research the salary range for the given job, but try not to have the salary discussion at this early stage. 6

AARP Resources Visit AARP.org/SharpenYourSkills to continue your learning online. The website features short videos and resources that expand on the content taught today, on topics such as: Creating an Elevator Pitch AARP.org/ElevatorPitch Create a Personal Networking Card AARP.org/NetworkingCard Interviewing: 4 Toughest Questions AARP.org/InterviewQuestions Access AARP’s job board for experienced workers at AARP.org/Jobs Search jobs by keyword, location, distance and AARP Employer Pledge Program organizations, who have publicly affirmed their commitment to an age-diverse and inclusive workforce. 7

NOTES 8

Networking Networking is meeting people and building a relationship so they know you well enough to recommend you to others. Networking can happen in formal or informal settings, and in personal or professional contexts. Networking Tips: 1. Identify who you know in your personal network. Think about everyone

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