MUG 2017 - MemberClicks

MUG 2017 BE PART OF THE MAGIC! May 7 - 11, 2017 ATTENDEE BROCHURE MISER USERS GROUP ANNUAL CONFERENCE May 7 - 11, 2017 Hilton Orlando Lake Buena Vista Resort

Be Part of the Magic at The MUG 2017 Annual Conference In Orlando, Florida! Plan now to attend the MISER Users Group’s annual conference May 7–11, 2017 at the Hilton Orlando Lake Buena Vista. We will meet here for the 2017 and 2018 conferences, and we think you’ll enjoy its resort amenities and access to the Central Florida attractions. The Executive Committee has already set the preliminary schedule for our conference, which you can see in this brochure. We have sessions focusing on MISER DeskTop and loans, as well as new sessions on code security practices, same-day ACH Phase II, Cohesion, mobile banking, and much more. New this year will be two Vendor Spotlight sessions on Monday, where each vendor makes a three-minute presentation on their company and products one after the other, in a fun and fast-paced manner. We encourage you to arrive early, or extend your stay at the conference to enjoy the Hilton Orlando Lake Buena Vista and the many attractions the Orlando area has to offer. Why Should You Attend? Demos of alternative products from a variety of vendors that can plug into MISER Click Here to Register Talk with peers about the intricacies of the MISER system Get new ideas about how your FI can employ specific systems and products Meet your FIS contacts for indepth discussion

HOTEL INFORMATION Reservation Deadline: April 15, 2017 Click Here to Reserve Room Online Room Reservations: 407-827-4000 Hilton Orlando Lake Buena Vista 1750 Hotel Plaza Blvd Lake Buena Vista FL 32830 MUG Standard Hotel Room - 199 Single/Double occupancy per night Executive Suites at the Conference Rate may be available based on availability - call the hotel. Pre- and Post-conference accommodations may be available at the convention rate 3 days prior or 3 days following the meeting based on availability. To receive the conference rate, please be sure to mention you are with MUG! Bring your family to the luxurious Hilton Orlando Lake Buena Vista for fun at the Walt Disney World parks and Disney Springs entertainment complex. Experience a relaxing retreat within walking distance to Disney Springs, located just steps from exciting theme parks and popular tourist attractions. Enjoy the Hilton’s Disney Character Breakfast on Sundays at Covington Mill, where you can get autographs and take pictures with your favorite Disney friends. Shuttle transportation to Disney Theme Parks is included in your stay. You can choose from a variety of excellent dining options. Sample delicious Japanese cuisine at the Benihana Steakhouse and Sushi. Sip a cocktail at the Rum Largo Poolside Bar and Café and savor innovative Italian cuisine at Andiamo Italian Bistro. Enjoy a refreshing drink and light snack in the inviting John T’s Lounge. Stay active in the 24-hour fitness center, and swim laps in the two heated outdoor pools. The Hilton has much to offer while you visit. VENDOR OPPORTUNITIES More Information On behalf of the MISER Users Group (MUG), we are delighted to invite you to exhibit at our 2017 Annual Meeting, May 7-11, 2017 at the Hilton Orlando Lake Buena Vista! The members are enthusiastic about this glamorous hotel resort located in the heart of Orlando’s attractions area, so we are expecting an outstanding turnout. The exhibit hall is in a ballroom with high ceilings, so there are no restrictions on your exhibit height. This is the meeting for anyone who sells products and services to institutions who are using the MISER system. Virtually all MUG members attend. The atmosphere is very conducive to education and doing business. By showcasing your latest products and services to this interested group of key decision-makers, you are positioning your company with the highest visibility possible. Each exhibitor may staff up to two (2) exhibit personnel per standard booth.

SESSION SCHEDULE Full Session Descriptions on yourmug.org Sunday May 7th 7:00 - 11:00 am Vendor Showcase Decorator Setup 8:00 am - 4:00 pm FIS Showcase Setup 10:00 am - 7:00 pm Registration Open 11:00 am - 12:30 pm MUG Executive Committee Meeting Monday May 8th 11:00 am - 4:00 pm Exhibitor Setup 12:30 - 1:45 pm Executive Committee/Sub Group Chairs Luncheon 3:00 - 4:00 pm Subgroup Meetings 4:15 - 5:15 pm MOSUG Meeting 5:15 - 6:45 pm Welcome Reception with Exhibitors 7:00 - 10:00 pm FIS Welcome Party 7:15 am - 5:00 pm Registration Open 7:15 - 8:00 am Breakfast in Exhibit Hall/Showcase 8:00 - 8:15 am Welcome and Opening Remarks 8:15 - 9:30 am FIS Opening Session/FIS & Unisys First Award 9:35 - 10:15 am Vendor Spotlights (10 vendors at 3 minutes each) Client Care Organizational Structure 10:20 - 10:50 am Networking Break in Showcase 10:55 - 11:55 am Vendor Spotlights Continued 12:00 - 1:00 pm General Luncheon 12:00 - 1:00 pm Cohesion User Group Roundtable Luncheon 12:00 - 1:00 pm New Attendees Luncheon (for First-Timers) 1:15 - 2:15 pm MISER DeskTop Roadmap Update with Q&A 2:15 - 2:45 pm Dessert and Networking Break with Exhibitors 2:50 - 3:50 pm CONCURRENT SESSIONS Analytics in the Business (End User) Same-Day ACH Phase II Mobile Payments - What Now? Cohesion - Getting Started 3:50 - 4:50 pm Networking Break in Showcase Evening Free Tuesday May 9th 7:30 - 8:20 am Breakfast With Exhibitors 8:00 am - 4:00 pm Registration Open 8:30 - 9:30 am Keynote Speaker Kostya Kimlat 9:45 - 10:45 am 2017 MISER Release Update 10:45 - 11:25 am Networking Break in Showcase

PROPOSED SCHEDULE 11:30 am - 12:30 pm CONCURRENT SESSIONS Purging and Annual Cleanup Impact of Investor Daily Reporting Code Security Practices & Requirements Through Deployment 12:30 - 1:30 pm 12:30 - 1:30 pm 12:30 - 1:30 pm 1:45 - 2:45 pm Unisys Session 1 General Luncheon Loan Origination Systems Luncheon - End User Discussion BI User Group Luncheon CONCURRENT SESSIONS MISER DeskTop Loans Regulatory - Deposits Mobile Banking - What’s Next? 3:00 - 4:00 pm Unisys Session 2 CONCURRENT SESSIONS MISER DeskTop Deposits Regulatory - Loans MISER Release Prep 101 4:00 - 5:30 pm 7:00 - 11:00 pm Wednesday 8:00 am - 12:00 pm May 10th 8:00 - 8:45 am 8:50 - 9:30 am 9:45 - 10:45 am Enterprise Output Manager (EOM) DEPCON Networking Break in Exhibit Hall/Showcase MUG Be Part of the MAGIC Party Registration Open Full Breakfast MUG Annual Business Meeting CONCURRENT SESSIONS CRM Fireside Chat With Customer Care Analytics in Depth (Tech) In the Guts of MISER with Gary 11:00 am - 12:00 pm MISER DeskTop Pilots Progress Reports 12:00 - 12:30 pm Closing Remarks 8:30 am - 12:30 pm POST-MUG CLASSES 1:00 - 5:00 pm Thursday May 11th Applying Data Analytics - Best Practices Registration Details Available on yourmug.org ECHO (Shadow Accounting)/Asset Liquidation Recovery Cohesion 4.0 PCI Encryption/Secure Telnet/ATM MISERNET C ommercial Services: Custodial Account, Cash Management, Deposit Servicing.

SOCIAL AND NETWORKING EVENTS Opening FIS Party Sunday, May 7 7:00 - 10:00 p.m. After a day of light meetings, gather with all your fellow MUG attendees and FIS employees for a relaxing poolside dinner and party. Music, great food, and a wandering magician who will blow your mind will enhance this exciting opening event. Meeting FIS and Vendors in Showcase Starting with Sunday’s opening reception at 5:15 pm, we’ll have plenty of breaks and non-conflict exhibit time for FIS and independent vendors. Breakfasts and refreshment breaks on Monday and Tuesday, and long sessions at the end of the afternoon on Monday and Tuesday contribute to more than seven hours of non-conflict exhibit time. Exhibitors also have plenty of opportunity to interact at social events and attend sessions. Monday night is open, providing opportunities to take attendees to dinner. We will once again play the Playing Card Matchup Game and the Stamp Card game for prize giveaways which encourage more interaction with attendees. Sponsor Recognition Reception Sponsoring companies are invited to the Chairman’s Suite early on Monday evening for a reception with Chairman Beth Tomlinson of Bedford Federal and the MUG Executive Committee members. A sponsorship form is included in the Exhibit Prospectus mailed to all vendors. Keynote Speaker: Kostya Kimlat Kosta Kimlat Video Kostya Kimlat is an Orlando-based professional magician, keynote speaker, corporate trainer, and author of the forthcoming book, Think Like a Magician. With 20 years of experience, Kostya has performed in over 200 cities on five continents, empowering executives at companies like Sysco, AT&T, GE, Siemens, and NASA to “Think Like a Magician.” In 2009, Kostya started leading the magicians for the Orlando Magic NBA Team and most recently created the teaching curriculum for the Dr. Phillips Center for the Performing Arts. “Kostya is helping groups understand the importance of perception in their daily lives through the art of magic and sleight of hand,” said Smart Meetings. In August 2015, he had the pleasure of fooling Penn and Teller up close with a card trick of his own design on their show, Penn & Teller: Fool Us. Closing MUG Party Before closing out the meeting on Wednesday, everyone gets together for one final, special social event. We’ll meet in the hotel ballroom for wonderful food and entertainment with Kostya Kimlat.

CHARITABLE INITIATIVE For this year’s conference, the MUG Executive Committee has chosen St. Jude Children’s Research Hospital, based in Memphis, TN. This worldrenowned organization, founded more than 50 years ago by entertainer Danny Thomas, engages in medical research and provides free health care to selected children battling cancer and other catastrophic illnesses, at no cost to the patient. Treatments invented at St. Jude have helped push the overall childhood cancer survival rate from 20% to more than 80% since they opened. Finding cures. Saving children. At St. Jude, families never receive a bill for treatment, travel, housing or food – because all a family should worry about is helping their child live. Generosity from people like you makes this possible. Please help at stjude.org St. Jude patient Brent, cancer of the nervous system Please consider giving a check made out to St. Jude’s Children’s Research Hospital in your name or that of your institution and send it to the MUG office or give during the conference. We will provide opportunities to give throughout the conference. Your donation is tax-deductible. Thank you for your contribution. 2016 ALSAC/St. Jude Children’s Research Hospital (25656) For more information on St. Jude Children’s Research Hospital visit stjude.org

WHAT PEOPLE ARE SAYING. The MISER Users Group conference continues to surpass expectations as the event coordinators highlight and encourage vendor participation. We appreciate the warm welcome and value the opportunities provided to engage with all those attending. This event remains a priority for Business Data, Inc. each year as we seek to share new business trends and engage with the industry’s top leaders. – Julie Lokken, Sales Executive, Business Data Inc. – Jon Dipboye, Barksdale Federal Credit Credit The Union Miser User Group conference has given both my institution and I such valuable resources. The User Group community is always willing to lend a hand to help out their fellow colleagues. Over the years I have created reliable vendor contacts, friends and mentors.