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Getting Started Guide Sophos iView V02.00 For Customers with Sophos iView Document Date: April 2016 April 2016 Page 1 of 17

Sophos iView v 02.00.0 – Getting Started Guide Contents Change Log . 3 Preface . 4 Reports for Device Type . 4 Licensing . 4 Download . 5 Deploying a Virtual or Software Appliance . 7 Virtual Appliances . 7 Software Appliances (ISO File). 7 Creating an Installer . 7 Installation process . 8 Booting . 8 First-Time Device setup . 10 Basic Setup . 10 Device Activation. 11 Device Registration . 13 Synchronize License. 14 Configure Sophos iView – Network and System Settings . 15 Start using iView. 15 Configure UTM /Firewall to connect to iView. 15 Add devices in iView . 16 Selecting Device type to view reports . 16 Create Device Groups . 16 Start viewing reports . 16 Set Log Retention Period . 17 Export and Schedule reports . 17 April 2016 Page 2 of 17

Sophos iView v 02.00.0 – Getting Started Guide Change Log Revision Date Description Updated: 22 April, 2016 First point related to Basic Setup under First-Time Device setup April 2016 Page 3 of 17

Sophos iView v 02.00.0 – Getting Started Guide Preface This guide is intended to help you install and get up and running with Sophos iView v2. Reports for Device Type iView v2 provides reports for following device types: - Sophos Firewall OS Sophos UTM 9 CyberoamOS Licensing Sophos iView licenses are available in multiple tiers based on storage requirements and support terms offering great value for any size organization. A limited capacity (100GB) version is available at no charge for evaluation, or for small customers who don’t need to store data for extended periods. Paid licenses are available for 500 GB, 1TB, 4 TB, 8TB, and unlimited storage requirements. After Device Registration and License Activation, the Storage Subscriptions in iView are perpetual while the Support Subscriptions need to be renewed periodically. Sophos iView Licenses Storage limit Recommended CPU** iView Light* 100 GB Dual core 4 GB 1/4 Short-term evaluation only iView 500 GB 500 GB Dual core 4 GB 1/4 Up to 300 events per second iView 1 TB 1 TB Dual core 4 GB 1/4 Up to 300 events per second iView 4 TB 4 TB Quad core 4 GB 1/4 Up to 600 events per second iView 8 TB 8 TB Quad core 4 GB 1/4 Up to 600 events per second April 2016 Recommended Memory (vRAM) Network Interface support (Minimum / Maximum) Approximate event capacity Page 4 of 17

Sophos iView v 02.00.0 – Getting Started Guide iView Unlimited Unlimited Quad core# (16 TB recommended) 8 GB 1/4 Up to 2000 events per second Event capacity varies with CPU family and hardware specs * Free for evaluation purpose ** CPU frequency 2.7 GHz or equivalent # CPU frequency 3.1 GHz or equivalent Download iView v2 is available as Virtual Appliance or as Software Appliance (on custom hardware). 1. Click the link - l/free-trial/iview.aspx to register for MySophos account and download the virtual or software appliance for Sophos iView v2. 2. To register for MySophos Account, fill in the required details as highlighted in the image below and click Submit. April 2016 Page 5 of 17

Sophos iView v 02.00.0 – Getting Started Guide Note: After clicking submit, you will receive an email at the Email Address specified in the step above asking you to activate your account. For now, skip activating your account and proceed directly to step number 3. 3. Fill-in your organization details and click Submit. 4. Download the virtual image for your iView appliance, as highlighted in the image below: April 2016 Page 6 of 17

Sophos iView v 02.00.0 – Getting Started Guide 5. Clicking Download takes you to the End User License Agreement page. Select the check-box against ‘I accept the terms and conditions’ and click Submit to initiate the download process of a ZIP file containing the virtual image for iView v2. In addition, you will receive an email with subject line ‘Your Sophos Serial Number’ containing the serial number to activate and register your Sophos product. For now, just save the serial number and proceed to step number 6 since you will need the serial number for Device Activation and Registration. 6. Activate your MySophos account While your virtual image is being downloaded, open the mail you received in step 2 asking you to activate your account. Click the link provided in the mail to activate your account. You should see the image below. Deploying a Virtual or Software Appliance Virtual Appliances A. B. C. D. VMware Virtual Machine (VMware Workstation, ESXi Server) Xen Virtual Machine Hyper-V Virtual Machine KVM Virtual Machine Import the VM file into your hypervisor of choice, and set the hardware specs for your Sophos iView VM. Software Appliances (ISO File) The downloaded ISO file can be installed on the custom hardware using an Installer. To create the Installer, refer the next section. Creating an Installer For Software installs, you’ll start with an ISO. Write the ISO to a standard USB thumb drive to start the installation. April 2016 Page 7 of 17

Sophos iView v 02.00.0 – Getting Started Guide On Windows: 1. Download and run the Win32 Disk Imager utility (http://sourceforge.net/projects/win32diskimager/) 2. Run the utility, and browse for the downloaded ISO file. The application will default to looking for .IMG files. Be sure to change the file filter to (*.*), then locate and select the iView ISO file. 3. Select the USB thumb drive you wish to install the ISO on. The thumb drive should be at least 1GB in size, and writing the ISO to it will erase any data it currently contains. 4. Once the process is complete, your thumb drive is ready to use. On OSX: 1. Open the Disk Utility included on OSX. 2. Locate the thumb drive in the list of disks. 3. On the partitions tab, change the volume scheme to “1 partition”, and the format to “Free Space”, then click apply. 4. You’ll need to convert the downloaded ISO file into a new format. Open a terminal window, and navigate to the path where the ISO is stored. 5. Run the command: hdiutil convert -format UDRW -o VI-SIVOS 02.00.0-092.iso The converted ISO will be /can be named iview.img.dmg 6. Next, locate the device path of the USB device, by running diskutil list. For example, let’s say your USB thumb drive’s path is /dev/disk9 but be sure to use the actual path of your thumb drive. 7. Next, write the converted ISO to your thumb drive, with the following command: dd if ./iview.img.dmg of /dev/rdisk9 bs 1m Note: - The of path adds an “r” in front of the device path name. This is deliberate, and enables RAW disk access. You may leave the r out, but the process will go much more slowly. - You may need to run “sudo dd rest of command ” for the imaging to work on your system. 8. Wait a few minutes for the process to complete. When you return to a command prompt, the thumb drive will be ready, and can be ejected. 9. If you run into problems, see tml for more detailed instructions. Installation process Since this is a Software Appliance, you may need to change BIOS settings for the thumb drive to boot, if you are installing on your own hardware. You will also need to connect a monitor and keyboard, or a serial cable to the system to complete. You will need to respond to two prompts to begin the installation. Booting When prompted, press y enter to start the install. The install progress will be shown on the screen, as it continues. April 2016 Page 8 of 17

Sophos iView v 02.00.0 – Getting Started Guide Once the install is complete, remove the thumb drive, and reboot the device. Give it a couple minutes for the first boot to complete, and the system to be ready and running iView. At this point, the system is now running iView. April 2016 Page 9 of 17

Sophos iView v 02.00.0 – Getting Started Guide First-Time Device setup Basic Setup 1. Open the Web Admin UI from http://172.16.16.18 or https://172.16.16.18:443 using initial credentials admin /admin. The End User License Agreement is displayed, carefully read the agreement and click I Accept to continue. 2. Click Basic Setup and complete the device’s Basic Setup so that device will be able to connect to the Internet for Activation. April 2016 Page 10 of 17

Sophos iView v 02.00.0 – Getting Started Guide Note: To active device successfully, make sure the WAN, DNS and Default Gateway are configured correctly to reach to the internet connection. Device Activation You should have received an email with the Serial Number on the email address provided while downloading the iView v2 Partner Beta image. After Basic Setup is done, enter the Serial Number and click Activate Appliance. Your device will be activated successfully. April 2016 Page 11 of 17

Sophos iView v 02.00.0 – Getting Started Guide April 2016 Page 12 of 17

Sophos iView v 02.00.0 – Getting Started Guide Device Registration After Activation, click Register Device to register your device. As highlighted in the image below, under ‘I have an account already’ section, provide the login credentials you configured while registering for MySophos Account Click Continue and your device will be registered. April 2016 Page 13 of 17

Sophos iView v 02.00.0 – Getting Started Guide Synchronize License After Registration, click Initiate License Synchronization to start license synchronization on the device. April 2016 Page 14 of 17

Sophos iView v 02.00.0 – Getting Started Guide Configure Sophos iView – Network and System Settings After License Synchronization, you will see below screen. Clicking on ‘Click Here’ will take you to the Home Dashboard. You can configure basic setup of iView using the iView settings. 1. Network Settings Go to System - Network - Interface to configure Port A IP address and configure Gateway settings 2. Configure DNS (System - Network - DNS) 3. Configure System Time from System - Configuration - Time & Date 4. For Report Notifications, configure Mail Server (System - Configuration - Mail Server) 5. Change the default administrator password from System - Administration - Users Start using iView Configure UTM /Firewall to connect to iView 1. Sophos Firewall OS devices a. Go To System System Services Log Settings. b. Add and configure Syslog server: i. Configure Port, IP address ii. Change severity level to debug iii. Select modules for which logs need to be sent via Syslog to iView 2. Sophos UTM 9 devices a. Add and configure Syslog server under Logging and Reporting Log Settings Remote Syslog server. b. Configure IP and Port of iView. c. Select modules for which logs are to be sent via Syslog. April 2016 Page 15 of 17

Sophos iView v 02.00.0 – Getting Started Guide 3. CyberoamOS devices a. Go to Logs and Reports Configuration b. Add and configure Syslog server: i. Configure Port, IP address ii. Change severity level to debug iii. Select modules for which logs need to be sent via Syslog to iView Add devices in iView Upon login to iView, you can add devices from Add device pop-up OR Visit System - Configuration - Devices Selecting Device type to view reports You can view reports for Sophos Firewall OS devices, Sophos UTM 9.x and CyberoamOS devices in iView. Also, there is an option to view reports of All Device Types. 1. Viewing reports for each device type separately The number of reports supported and displayed across these device types varies. Selecting the device type in the dropdown displays reports and menu items relevant and supported for that device type. 2. View reports for all device types together If you have more than one device type, you can choose the All Devices option that reports for all supported device types. Create Device Groups You can group devices based on your need For example: As an Enterprise, you may want to group devices based on location OR As an MSP, you may want to group devices based on customers Start viewing reports As the devices added in iView send logs to iView, you can view dashboards and reports to analyze security and productivity risks, analyze usage patterns and create custom views and bookmark reports. April 2016 Page 16 of 17

Sophos iView v 02.00.0 – Getting Started Guide Set Log Retention Period iView allows you to customize the retention period of sections of reports after which those reports are automatically purged. Depending on your Licensed Capacity, change the Log Retention Period of your required report sections. Export and Schedule reports You can export or schedule reports for your analysis or share with your management or customers. April 2016 Page 17 of 17

This guide is intended to help you install and get up and running with Sophos iView v2. Reports for Device Type iView v2 provides reports for following device types: - Sophos Firewall OS - Sophos UTM 9 - CyberoamOS Licensing Sophos iView licenses are available in multiple tiers based on storage requirements and support terms

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