Essentia Health Virtual Desktop Access

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Essentia Health Virtual Desktop AccessTable of ContentsWindows . 2Mac . 6iOS (iPhone & iPad). 9Android . 12Light Version (Web) . 15

Citrix Workspace for WindowsAccessing the Essentia Health Portal (https://portal.essentiahealth.org) using Windows 10, 8.1, or 71. Download the latest version of Citrix Workspace for . Open the CitrixWorkspaceApp.exe file in your downloads folders3. Click Run and Yes when prompted. Follow the installation prompts using default settingsPage 2

4. Once the installation is successful, click Finish5. Open your web browser and navigate to https://portal.essentiahealth.org6. Enter your Essentia Health Username and Password and click Log OnApprove your log on using your Multi-Factor Authentication (MFA) method on your phone7. On the following screen, click Detect ReceiverIf you are automatically logged in to the Citrix Store front, or if your applications open in a new tab, click on yourname in the upper-right corner and select Change Citrix Receiver then click on Detect ReceiverPage 3

8. If prompted click on Open Citrix Receiver Launcher and check Always open these types of links in theassociated app9. Launch Windows Desktop (Virtual Desktop) or choose Apps to launch a specific application (Epic-Live) Yourapplication should open in a new windowWhen you restart your computer or relaunch the Citrix Workspace app you may see the Add Account windowCheck the box Do not show this window automatically at logon and click ClosePage 4

After Citrix Workspace is installed, you will initiate your Citrix connectionthrough your web browserAdd https://portal.essentiahealth.org to your web browser favoritesPage 5

Citrix Workspace for MacAccessing the Essentia Health Portal (https://portal.essentiahealth.org)1. Download the latest version of Citrix Workspace for mac/workspace-app-for-mac-latest.html2. Open the .dmg file from the downloads folder3. Double-click on Install Citrix Workspace. Enter your device password if prompted and continue through theinstallation steps using default settingsPage 6

4. Once the installation is successful, click Close. Move installation files to Trash5. Open your web browser and navigate to https://portal.essentiahealth.org6. Enter your Essentia Health Username and Password and click Log OnApprove your log on using your Multi-Factor Authentication (MFA) method on your phone7. On the following screen, click Detect Receiver and Allow on any additional promptsIf you are automatically logged in to the Citrix Store front, click on your name in the upper-right corner andselect Change Citrix Receiver then click on Detect ReceiverPage 7

8. Launch Windows Desktop (Virtual Desktop) or choose Apps to launch a specific application (Epic-Live)Your application or desktop should open in a new windowAfter Citrix Workspace is installed, you will initiate your Citrix connectionthrough your web browserAdd https://portal.essentiahealth.org to your web browser favoritesPage 8

Citrix Workspace for iOSAccessing the Essentia Health Portal (https://portal.essentiahealth.org) using an iPhone or iPadCompatible with: iOS 10, 11 and 12 iPhone 5, 5c, 5s, 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus and X All iPad models (including iPad Pro) except for iPad 1 and iPad 2 which are not supported1. Install the latest version of Citrix Workspace from the App ace/id363501921?mt 82. Open the Citrix Workspace App and Allow notificationsPage 9

3. Click on Get Started4. Type in portal.essentiahealth.org and click Continue5. Enter your Essentia Health Username and Password. Click Sign inApprove your log on using your Multi-Factor Authentication (MFA) method on your phonePage 10

6. Click on your desired application to launchPage 11

Citrix Workspace for AndroidAccessing the Essentia Health Portal (https://portal.essentiahealth.org) using Android 6.0 and later1. Install the latest version of Citrix Workspace from the Google Play Storehttps://play.google.com/store/apps/details?id com.citrix.Receiver2. Open the Citrix Workspace App. For the best experience, Allow Workspace to access all 4 requestedpermissions3. Click Get StartedPage 12

4. Type in portal.essentiahealth.org and click Continue5. Enter your Essentia Health Username and Password and click SIGN ONApprove your log on using your Multi-Factor Authentication (MFA) method on your phonePage 13

6. Launch your desired App or click the to switch between Apps and DesktopsPage 14

Light Version (Web) CitrixAccessing the Essentia Health Portal (https://portal.essentiahealth.org) using Google Chrome, Firefox, Safari,Internet Explorer, or Microsoft Edge1. Open your web browser and navigate to:https://portal.essentiahealth.org2. Enter your Essentia Health Username and Password and click Log OnApprove your log on using your Multi-Factor Authentication (MFA) method on your phone3. Click on Use light versionPage 15

If you are automatically logged in to the Citrix Store front, click on your name in the upper-right corner andselect Change Citrix Receiver then click on Use light version4. Launch Windows Desktop (Virtual Desktop) or choose Apps to launch a specific application (Epic-Live). Yourapplication should launch in a new tabPage 16

Citrix Workspace for iOS . Accessing the Essentia Health Portal (https://portal.essentiahealth.org) using an iPhone or iPad . Compatible with: iOS 10, 11 and 12 iPhone 5, 5c, 5s, 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, 8, 8 Plus and X All iPad models (including iPad Pro) except for iPad 1

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