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NoticeThe information in this guide is subject to change without notice.Compaq Computer Corporation shall not be liable for technical or editorialerrors or omissions contained herein; nor for incidental or consequentialdamages resulting from the furnishing, performance, or use of thismaterial.This guide contains information protected by copyright. No part of thisguide may be photocopied or reproduced in any form without prior writtenconsent from Compaq Computer Corporation.Copyright 1995, 1996 Compaq Computer Corporation.All rights reserved. Printed in the U.S.A.Compaq, Deskpro, LTE, Contura, Presario, ProLineaRegistered U. S. Patent and Trademark Office.LTE 5000 is a trademark of Compaq Computer Corporation.Contura Registered in the Philippines Patent Office.Microsoft, MS-DOS, and Windows are registered trademarks of MicrosoftCorporation.The software described in this guide is furnished under a licenseagreement or nondisclosure agreement. The software may be used or copiedonly in accordance with the terms of the agreement.Product names mentioned herein may be trademarks and/or registeredtrademarks of their respective companies.MAINTENANCE AND SERVICE GUIDECOMPAQ LTE 5000 FAMILY OF PERSONAL COMPUTERSFirst Edition (September 1995)Second Edition (November 1996)Documentation Part Number 213583-002Spare Part Number 213622-002

Chapter 1. Product Description1.1 Computer Features and ModelsThe Compaq LTE 5000 Family of Personal Computers introduces a newgeneration of performance notebook computers with advanced modularity,Pentium processors with 64-bit architecture, PCI local bus graphics, andextensive multimedia support. This full- function family of notebookcomputers allows desktop functionality and connectivity via an optionalexpansion base.1.1.1 Computer FeaturesThe Compaq LTE 5000 Family of Personal Computers has the followingstandard features:o Extensive multimedia support with integrated 16-bit digital stereo audio(Microsoft Windows Sound System and SoundBlaster Pro compatible), dualspeakers, microphone, full motion video support, optional CD-ROM drive,and optional MPEG and TV Video Adaptero 75, 90, 100, 120, 133, or 150-MHz Intel Pentium processor with 64-bitarchitecture

o 8 or 16 MB of RAM, expandable to 72 or 80 MBo 512 KB of 64-bit write-back, synchronous, level-2 cache memory availableon the LTE5400 model; 256 KB of 64-bit write-back, synchronous,level-2 cache memory available on all other modelso Upgradable flash ROM BIOSo High-performance 32-bit PCI local bus graphics with hardware-assistedMotion Video Acceleration (MVA)o Color TFT VGA or SVGA, CSTN VGA or SVGA, or CTFT 1024 x 768 displaypanelso Keyboard with built-in EasyPoint II pointing device and mouse buttonso Removable hard driveo MultiBay modular device bay that supports a CD-ROM drive, a second harddrive, a second battery pack, or diskette drive, and a full-length ISAslot that allows addition of an ISA expansion board (ISA slot availablewith MultiBay ISA Expansion Base only)o Two Type III PC Card (PCMCIA) slot that supports one Type III, two TypeI, or two Type II PC Cards, LAN connection or data/fax modemo Infrared port for IrDA wireless data transfer, printing, and drivesynchronizationo Ports and connectors for external equipment (see Section 1.3)o Preinstalled softwareo Security featureso Desktop functionality available with the optional Compaq LTE 5000MultiBay Expansion Base or MultiBay ISA Expansion Base.1.1.2 Computer ModelsThe Compaq LTE 5000 Family of Personal Computers is available in themodels shown in Table 1-1.Table 1-1. Compaq LTE 5000 Family of Personal Computers Models ModelProcessorDisplayHard DriveCD-ROM Drive LTE 5000 ModelPentium/7510.4-inch510 MBOptional510 ------------------------------------LTE 5000 ModelPentium/7511.3-Inch810 MBOptional810 -------------------------------------LTE 5000 ModelPentium/7510.4-Inch810 MBOptional810 ------------------------------------LTE 5100 ModelPentium/9010.4-Inch810 MBOptional810 -------------------------------------LTE 5100 ModelPentium/9010.4-Inch810 MBYes

810 CD -------------------------------------LTE 5150 ModelPentium/10011.3-inch810 MBYes810 CSTN 800CTFT/SVGAx ---------------------------LTE 5200 ModelPentium/12010.4-inch1.35 GBOptional1350 -------------------------------------LTE 5250 ModelPentium/12010.4-inch810 MBYes810 CTFTCTFT/SVGA800 x ---------------------------LTE 5280 ModelPentium/12011.3-inch810 MBYes810 CTFTCTFT/SVGA800 x ---------------------------LTE 5280 ModelPentium/12011.3-inch1.35 GBYes1350 CTFTCTFT/SVGA800 x ---------------------------LTE 5300 ModelPentium/13312.1-inch1.35 GBYes1350 CTFTCTFT/SVGA800 x ---------------------------LTE 5300 ModelPentium/13312.1-inch2.16 GBYes2160 CTFTCTFT/SVGA800 x ---------------------------LTE 5380 ModelPentium/13312.1-inch2.16 GBYes2160 CTFTCTFT/10 X 71024 x ---------------------------LTE 5400 ModelPentium/15012.1-inch2.16 GBYes2160 CTFTCTFT SVGA800 x 600 1.1.3 Preinstalled SoftwareThe computer can have either Windows 3.1 or Windows 95 installed.Windows 3.1 Software ComponentsThe following software is preloaded if Windows 3.1 is installed:o MS-DOS 6o Microsoft Windows 3.1o Cirrus GD-754x Video Drivero TEAC CD-40E CD-ROM Driver and CD Audio Player for DOSo ESS Audio Driver and Audio Clip Libraryo Compaq Sound System Version 1.70o Compaq Network Interface Drivers

o Compaq PCMCIA 3.14o Logitech Mouse Ware 6.46o PUMA TranXit Version 1.03o Microsoft Video for Windows 1.10e (Runtime version)o Machine Check Version 1.1 (MACHCHK.SYS)o SystemSoft Suspend-To-Disk Utility 2.20.00 (0VMAKFIL.EXE)o Compaq Supplementary Programso Microsoft Supplementary Programso SAFETY & COMFORT GUIDEo COMPAQ DICTIONARYo COMPAQ USER'S GUIDEo ONLINE OPTIONS CATALOGo Compaq Diagnostics for Windows 1.05o CompuServe WinCIM (1.4/1.2/1.31D/1.31F)o America Online for Windows (North America only)Windows 95 Software ComponentsThe following software is preloaded if Windows 95 is installed:o Cirrus Logic GD-754x Video Drivero TEAC CD-40E CD-ROM Drivero Compaq PCMCIA 3.14 Installer for Windows 95o Logitech Mouse Ware 6.50o Machine Check Version 1.1 (MACHCHK.SYS)o SystemSoft Suspend-To-Disk Utility 2.20.00 (0VMAKFIL.EXE)o Microsoft Infrared Monitor and Direct Cable Connecto SAFETY & COMFORT GUIDEo COMPAQ DICTIONARYo COMPAQ ONLINE USER'S GUIDEo ONLINE OPTIONS CATALOG1.1.4 Intelligent ManageabilityIntelligent Manageability combines innovative hardware technology with PC

LAN management tools from Compaq and other leading vendors to make Compaqportable computers easier to inventory, troubleshoot, and protect.Asset ManagementAssetControl is asset management software designed to cut the time andcost of conducting a physical inventory of personal computers, keycomponents, and monitors. AssetControl is preinstalled on portablecomputers, key components, and monitors that support the Video ElectronicsStandards Association Data Display Channel (VESA DDC) and Extended DisplayIdentification Data (EDID) standards.AssetControl features make it easy and inexpensive to maintain anaccurate, up-to-date inventory. Detailed inventory information, includingmanufacturer, model, serial number, asset tag, and ROM revision level canbe viewed, printed, or saved electronically using Compaq Insight PersonalEdition or Compaq Insight Manager.Compaq Insight Personal Edition refers to Intelligent Manageabilitysoftware that diagnoses portable computer hardware, monitors the internalsystem temperature and IntelliSafe hard drive, and then displays aprefailure warning message on detecting a system temperature or hard drivefault.Compaq Insight Manager refers to Information Manageability software thathelps manage servers and personal computers on a network. Compaq InsightManager features intelligent monitoring and alerting, remote maintenance,and visual control of network resources.Fault ManagementFault Management is a utility designed to help prevent the loss ofcritical data. This feature is available only in the 2.16GB DFP (SMARTsystem compliant drives). Fault Management has the following features:o SMART (IntelliSafe) hard drive - Constantly monitors hard drive activityto predict failures before they occur.o Temperature sensing - Hardware and software that tracks the internaltemperature of the computer and displays a warning message when thenormal range is exceeded.Compaq Insight Personal Edition displays a pop-up message to notify youwhen a hard drive or system temperature fault is detected. If the computeris connected to a network managed by Compaq Insight Manager, fault noticesare also sent to the network management application.Security ManagementThe security management utility provides a set of security features toprotect the computer and data from unauthorized access.o Passwords - Prevents unauthorized access to information stored on thecomputer or network.o Drive security - Prevents starting the computer from the diskette driveand reading information from the diskette drive.o Device disabling - Prevents unauthorized data transfer over fax/modems,serial ports, parallel ports, and infrared ports.

1.1.5 Security FeaturesThe computer has the following security features:o Ability to secure drives in the dedicated hard drive bay and computerMultiBayo Ability to secure the computer and either MultiBay Expansion Base to animmovable object with an optional cable locko Ability to establish power-on and setup passwords and to disable portsand devices from the Security menu in Computer Setup1.1.6 Power ManagementPower Management offers three levels of power conservation:o High: Provides the maximum amount of power conservation and the maximumbattery operating time from a single charge.o Medium: Provides a balance between performance and battery life (factorydefault).o Custom: Conserves power according to user-specified timeout settings.The conservation level sets the timeouts for Standby (Suspend),Hibernation, drives, and screens. Use the Fn F7 hotkeys to toggle off andon the power management settings in Computer Setup and Windows PowerProperties.Selecting to disable the infrared port under the Security menu alsoconserves power.Chapter 1.2 Computer OptionsThe options that are available from Compaq for the computer are describedin the following sections.1.2.1 MultiBay Expansion Base and MultiBay ISA Expansion BaseThe MultiBay Expansion Base and the MultiBay ISA Expansion Base providetwo additional MultiBay device bays, two PC Card Type III slots,integrated Ethernet, integrated stereo speakers, and computer I/O portreplication. The expansion bases are described in Section 1.5. When thecomputer is docked in an expansion base, the total system functionalityincludes:o Support for up to three MultiBay devices simultaneouslyo Overall system support for up to four hard drives or two diskette driveso Up to three CD-ROM drives installed as follows:- Three CD-ROM drives: The two in the expansion base must be used fordata; the CD-ROM drive in the computer can then be used for audio or data.

- Two CD-ROM drives: You can have one in the expansion base and one inthe computer; either drive can be data or audio. If both drives are inthe expansion base, they must be for data only.- One CD-ROM drive: It can be either data or audio and in either thecomputer or expansion base.o Two Type III PC Card slotso Overall system support for up to four PC cardso Charging of up to four battery packsThe MultiBay ISA Expansion Base provides the same functionality as theMultiBay Expansion Base, with the following additional features:o One ISA Expansion slot allows ability to add a full-length ISA expansionboardo Additional ventilation exhausts on both sides of the expansion base forincreased ventilationo High performance stereo speakers and new audio bass ports on both sidesof the expansion base for "PremierSound" CD-quality audio1.2.2 System Memory OptionsThe main memory subsystem supports a minimum standard 8 MB or 16 MB ofDRAM, expandable to a maximum of 72 or 80 MB. The minimum standard DRAM isintegrated on the processor board. The upgrade DRAM is accomplished withmemory expansion boards that are available in 8, 16, 32, and 64 MBincrements. The memory expansion boards require no special tools forinstallation and can be installed by the inexperienced user. System memorycan be upgraded according to the schedule in Table 1-2:Table 1-2. Memory Upgrade Schedule Base MemoryMemory Expansion BoardTotal Memory 8/16 MBNone8/16 MB8/16 MB8 MB16/24 MB8/16 MB16 MB24/32 MB8/16 MB32 MB40/48 MB8/16 MB64 MB72/80 MB 1.2.3 Mass Storage OptionsThe following mass storage options are available for the computer:

o 3.5-inch 1.44 MB Diskette Driveo 510 MB IDE Hard Driveo 810 MB IDE Hard Driveo 1.35 GB IDE Hard Driveo 2.16 GB w/DFP IDE Hard Driveo 2.16 GB IDE Hard DriveDiskette DriveThe computer uses a 3.5-inch diskette drive that is enclosed in a modulethat fits into the MultiBays of the computer or the MultiBay ExpansionBase and the MultiBay ISA Expansion Base. The diskette drive is athree-mode type that is compatible with 1.44 MB, 1.2 MB and 720K AT drivetypes. The system supports a maximum of two diskette drives: one in thecomputer, one in the MultiBay Expansion Base. When using Windows 95, realmode drivers must be used for a diskette drive in the expansion base. Formore information see "Solving Diskette and Diskette Drive Problems" inChapter 2.Hard DriveThe computer supports an IDE hard drive in the dedicated hard drive bay.Cable select technology is employed for device 0/device 1 (master/slave)selection. The hard drive can be locked in place with the hard drivesecurity screw installed adjacent to the hard drive release on the bottomof the computer. See Appendix C for information on using Compaq LTE Elitehard dives in the computer.1.2.4 CD-ROM DriveThe modular, 2x, 4x, and 6x CD-ROM drives are available from Compaq as astandard model or an option for the computer or either expansion base. TheCD-ROM drive is compatible with industry-standard CD-ROM disc media andformats. It can read:o CD-Digital Audioo CD-ROM Mode 1 and Mode 2o CD-ROM/XA Mode 2 (Form 1 and Form 2)o CD-I Mode 2 (Form 1 and Form 2)o Video CDo Photo CD (single and multisession)o ISO 9660 and High Sierra

1.2.5 MPEG and TV Video AdapterThe MPEG and TV Video Adapter option is supported with the computer andboth expansion bases. This option provides an MPEG decoder for highquality digital video playback with Windows scaling and interleaved stereoaudio, S-Video I/O for laser disc quality playback video, and compositevideo supporting the NTSC/PAL formats.1.2.6 Miscellaneous OptionsThe following options for the computer are also available from Compaq:o AC Adaptero Automobile Adaptero NiMH Battery Packo Battery Fastchargero Enhanced III External Keyboardo Compaq Mouseo Carrying Caseo MultiBay Device Carrying Caseo MultiBay Hard Drive AdapterAC AdapterThe AC Adapter supplies DC voltage to the system DC-to-DC converter foruse by the system to operate and/or charge the installed battery pack(s).The adapter provides sufficient power to charge each main battery pack in1.5 hours or less with the system off. The adapter also powers the BatteryFastcharger.Automobile AdapterThe Automobile Adapter is used to charge the computer from an automobilebattery. It also powers the Battery Fastcharger.External Battery FastchargerThe external Battery Fastcharger is available from Compaq and has thefollowing features:o Two battery charge bayso Fast charging of one battery in 1.5 hours

o Fast charging of two batteries in 3 hoursIt requires the AC Adapter or Automobile Adapter for power.Chapter 1.3 Computer External ComponentsThe external components on the front and right sides of the computer areshown in Figure 1-2 and are described in Table 1-3.Table 1-3. Computer Components - Front and Right Sides

ItemComponentFunction 1Power switchTurns the power on and ----------------------------2Display switchTurns display off and initiates beep ifdisplay is closed with computer on. Whenused with the standby button, restarts ------------------------------------3Standby switchInitiates/exits Standby. When used withthe display switch, restarts thecomputer. When used with the Fn key,initiates ------------------------------------4Status panel iconsThe computer is connected to an externalpower source.QuickLock/QuickBlank has been initiated.Type the power-on password on theblank screen to exitQuickLock/QuickBlank.Power Management is turned on. RunComputer Setup to view or changePower Management settings.A diskette drive in the MultiBay isbeing accessed.A hard drive in the dedicated harddrive bay or a hard drive or CD-ROMdrive in the MultiBay is being accessed.An external monitor is activelydisplaying information.The built-in speakers on the front of thedisplay or speakers or headphoneconnected to the computer or expansionbase are turned on.Num lock is on, which enables theembedded numeric keypad.Caps Lock is on, which causes new textto be typed in uppercase letters.Scroll Lock is on, which causes thecursor to scroll by fields, rather thanby lines.Battery gauges 1 and 2. Gauge 1 turns onif a battery pack is in the dedicatedbattery bay and shows the amount ofcharge in the battery pack. Gauge 2 turnson if a battery pack is in the MultiBayand shows the amount of charge in thatbattery pack.

------------------------5Ventilation intakeIntake vents provide proper airflow tohelp prevent the computer ----------------------------------------6Stereo speakersBuilt-in stereo speakers for PC andmultimedia sound -------------------------------7LatchSecures computer in a closed position;release to -----------------------------8Brightness controlAdjusts the brightness of the display.Contrast control (notAdjusts the contrast of the displayshown)(CSTN --------------------------------9Standby (suspend) lightIlluminates when power to the computer(green)is turned on. Blinks to indicatecomputer is in Standby ----------------------------------10Battery light (yellow)Illuminates when a battery pack ischarging; turns off when the batterypack is fully charged; blinks toindicate low in microphone for the CompaqSound ------

The Compaq LTE 5000 Family of Personal Computers introduces a new . LAN management tools from Compaq and other leading vendors to make Compaq portable computers easier to inventory, troubleshoot, and protect. . two PC Card Type III slots, integrated Ethernet, integrated stereo speakers, and computer I/O port

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