Cashback Was Never So Easy.

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sc.com/aeV1 October 2020Cashback wasnever so easy.Up to 10% cashback withthe X credit card, whenyou spend online, in aforeign currency or viamobile wallet.

Welcome to getting cashevery time you spend,with the X credit card.We know that you’re making more of yourpurchases online or through apps. That’swhy the X credit card is designed for theway you spend.2

Contents34Daily Cashback Benefits8Airport Lounge Access9Exquisite Privileges11Credit Shield Insurance12Medical and Travel Coverage13Visa Concierge Service14Buyers Protection15Card Controls16Apple Pay17Samsung Pay17Google Pay18Fitbit Pay

Up to 10% cashback on foreigncurrency spendsUp to 10% cashback on online spendsEnjoy up to 10% cashback on all your AED onlinepurchases and bill payments made through yourmobile, laptop or tablet.From the flight to the restaurant to the tourof the city – if you pay in a foreign currencyon trips abroad, you will earn cashback.The X credit card gives you up to 10%cashback on all non-AED purchases.And don’t forget, these also include onlinepurchases made in a foreign currency.Cashback amounts vary depending onyour overall spends every month – pleaserefer to the table below.For example: All ride hailing apps (example: Careem) All travel booking sites (example: Hotels.com) All food delivery apps (example: Deliveroo) All shopping sites (example: Amazon.ae). and everything else you can think of, which is online.Cashback amounts vary depending on your overallspends every month – please refer to the table below.Total spends(AED)Cashback %on online spendsMaximumcashbackper month(AED)0 – 2,4990%02,500 – 7,4993%1007,500 – 14,9995%20015,000 and above10%400Total spends(AED)Cashback %on foreigncurrency spendsMaximumcashbackper month(AED)0 – 2,4990%02,500 – 7,4993%1007,500 – 14,9995%20015,000 and above10%400Remember, your total spends are notlimited to foreign currency purchases butare calculated on all payments made usingyour X credit card in a month.Remember, your total spends are not limited toonline purchases, but are calculated on all paymentsmade using your X credit card in a month.4

Up to 10% cashback on mobilewallet spendsYou can earn cashback for everything and anythingyou buy over the counter every day. Say goodbye toyour wallet forever. Your mobile wallet can now giveyou up to 10% cashback on every one of your AEDpurchases made via Apple Pay, Samsung Pay,Google Pay and Fitbit Pay at all your favourite outlets.Cashback amounts vary depending on youroverall spends every month – please refer tothe table below.Total spends(AED)Cashback %on mobilewallet spendsMaximumcashbackper month(AED)0 – 2,4990%02,500 – 7,4993%1007,500 – 14,9995%20015,000 and above10%200Remember, your total spends are not limited tomobile wallet spends but are calculated on allpayments made using your X credit card in a month.5

Things you need to know about yourCashback PointsWhen will the cashback be credited to my account?Cashback will be credited to your account within two workingdays from the date of cashback redemption.What are Cashback Points?Cashback Points are rewards points you earn everytime you use your X credit card to pay online, in anyforeign currency or via a mobile wallet.Do Cashback Points expire?Yes, cashback must be redeemed within 12 months from thedate you earned your Cashback Points.What is the maximum cashback I can earn in a month?You can earn Cashback Points worth up to amaximum of AED 1,000 per month.Are there any transactions that aren’t eligible?Yes, the following transactions on your credit cardaren’t eligible for Cashback Points: Balance transfers Smart or Easy Payment Plans Cash advances Interest charges Fees and commissions Other credit card payments Merchant refunds Any other transactions determined by StandardChartered Bank from time to timeHow can I redeem them?Redeem your Cashback points through Online bankingor the SC Mobile app. Each Cashback Point isequivalent to AED 1.Will I earn Cashback Points on spends on mysupplementary credit card(s)?Yes, you can earn Cashback Points for spends onyour supplementary credit card(s).Do I need to apply or register to receive cashback?No, by holding an X credit card you are automaticallyeligible to receive cashback, as long as the minimummonthly spend criteria is met.6

Illustration of monthly spend and cashback earnedTypical month in the UAEDaily Careem ride to work (AED)Spendamount(AED)TotalmonthlyspendDaily dinner from Deliveroo (AED)Clothes bought from online shop in the UK (GBP)Dining out with Apple Pay (AED)Grocery purchase with Samsung Pay urrencyMobilewalletCashbackcategoryTicket to London from Emirates.com (AED)OnlineTicket purchase on Expedia.com (EUR)CashbackearnedTypical shopping and travelin a 0001502,000Dinner in London (GBP)iPhone purchase from Amazon.com (USD)Dubai Duty Free purchase with Apple Pay (AED)CashbackearnedTotalcashbackvalue3,300Headset purchase from Amazon.ae (AED)All values are in AED.7Totalmonthlyspend400OnlineSuitcase bought with Samsung Pay (AED)All values are in et1,00015,3004004,2502,2502002,5001,000

Additional benefitswith your cardAirport lounge accessTravel in style with your X credit card. Enjoy eightcomplimentary visits per year to any of the 1000 airport lounges in more than 300 cities around theworld. Just present your card and relax.Visit the loungekey.com website or mobile app fora list of lounges.8

PrivilegesDine and fly with DragonPassYour credit card has been designed to delight you everytime you use it, whether it is for a great travel experience,hotel stays, buy 1 get 1 free offers or discounts of up to 50%.Enjoy exclusive discounts of up to 20% at over 200 airportrestaurants around the world with DragonPass.This fantastic airport dining discount program allows you toenjoy superb deals on a wide range of delicious mealsbefore every flight.Buy 1 Get 1 FreeTo enjoy this offer, simply: Download the DragonPass Dine & Travel app from theApp Store or Google Play Store Sign up for a new account by entering your details Mention ‘DragonPass’ to restaurant staff to getthe discountGet a hot or cold coffee on us with the Buy 1 Get 1 Freeoffer. Treat your friends with free coffee at any of the 150 Costa Coffee outlets in the UAE.9

Visa Luxury Hotel CollectionEnjoy VIP guest status at over 900 prestigious properties, fromboutique gems to world-famous hotels, with the following extrabenefits: Best available rate guarantee Automatic room upgrade and 3PM check-out on request Complimentary continental breakfast daily and in-room Wi-Fi USD 25 food or beverage creditFor more information, visit visaluxuryhotels.comUp to 8% off at Hotels.comEnjoy up to 8% off at Hotels.com any time you wish to travel.Simply book with your X credit card and use the exclusivepromo code VISA8.Go to hotels.com/visa to make your booking.YQ Meet & AssistAgoda offersYQ’s global network of specialist airport meet & assistpartners can ease your trip through airports. Enjoy up to25% off YQ published rates at over 450 destinations. Clearance through customs and immigration Also book limo transfers, visa on arrival services, baggageporters and moreWhether you’re looking for a staycation or a trip abroad, youcan enjoy up to 12% discount with your X credit card on almosta million hotels and vacation rentals worldwide.Simply visit agoda.com/visamena, choose your hotel, enter yourcredit card details and the discount will be automatically appliedto your booking.10

Credit Shield InsuranceCredit Shield Insurance will providefinancial security to you and your family incase of an unforeseen event relating toloss of life, permanent total disability,critical illness, involuntary loss ofemployment or temporary and totaldisability.* There will be a fee of 0.3%**charged on the outstanding card balanceat the time of generating your monthlystatement. For more information on thefeatures and benefits of Credit ShieldInsurance, please visit sc.com/ae andreview the product terms and conditions.If you wish to enroll/cancel the service,please call us on ( 971) 600 5222 88.Only applicable for clients who have opted in for Credit Shield Insurance.*Standard Chartered Bank does not offer insurance advice, nor does it underwrite or issueinsurance policies. Insurance products are underwritten by third party insurance providers.Terms and conditions for Credit Shield Insurance apply.**VAT will be charged and collected from the client by the Insurance Service Provider, if applicable.11

Medical & Travel CoverageTravel the world knowing your card will protectyou. You’re covered with the following benefits: Telephone medical advice Medical service provider referral Essential medicine and equipment delivery Dispatch of a doctor to your location Medical evaluation and repatriation Legal referral Interpreter referralFor more information, call 44 (0) 208 762 8373.12

Visa Concierge ServiceEnjoy the convenience of Visa Concierge 24 hoursa day, 7 days a week with personalised privileges,rewards and service anywhere in the world. Fromlast-minute restaurant reservations to planning a specialoccasion, your Visa concierge is more than happy tohelp you save valuable time and make your life easier.And by taking note of your personal tastes andpreferences, we can surprise you with the perfectrecommendation at the perfect moment. Best of all,the service is entirely complimentary*. Flight reservations /Hotel reservations / Restaurant reservations / Car rentalreservations / Event ticket purchases / Trip planning /Other general requests.To make a request, please call 800 0441 3487 or( 971) 4 361 1234.*Terms and conditions apply. Visa Concierge is complimentary, but items purchasedshould only be charged to your X credit card.13

Buyers ProtectionBuyers Protection provides you withextra peace of mind when purchasing aneligible item. When you use your X creditcard or payment device to pay for aneligible item, purchased in-store or online,you will receive complimentary BuyersProtection Insurance, providing cover fortheft, accidental damage or non-deliveryof eligible purchases, subject to theTerms and Conditions of the policy.Claims procedureThe cardholder should email the ClaimsHelpline at visa@broadspire.euYou will need to provide: Cardholder’sname; first 9 digits of the X credit cardnumber; cardholder’s address; the policyor section under which you wish to makea claim (Purchase Protection); brief detailsof your claim.14

Control how, when, and where yourcard may be usedWith the new Card Settings available on theSC Mobile app and Online Banking, you can nowdecide what kind of card transactions should bedeclined, and which should trigger SMSnotifications to your registered mobile number.Temporary lockCannot find your card? Worried about fraud orother misuse? You now have the power to turnyour card on or off at the tap of a button.Set up your cards nowManage overseas transactionsYou have full flexibility to choose which countriesyour card may be used in.1. Log in to SC Mobile app or Online Banking. Navigate to“Help & Services”Set your own limitsControl large spends by setting separate limits onany of your cards, including supplementary cards.2. Under “Card Management” click on “Card Settings”3. Select your X card from the list; if you havesupplementary cards they will be listed separatelyRestrict how your card can be usedInstantly switch on or off online, contactless, andcontact transactions for added security.SMS4. You can now choose how, when, and where that cardmay be used. Your settings will be applied instantlyand you can change them at any time.Stay on top of all purchasesBe alerted immediately when your card is used forbuying clothes, gas, groceries, and more.15

Apple PayGet used to a faster way to pay. Apple Pay isaccepted at many places you already enjoy,making it the easiest way to shop and dine usingyour iPhone, Apple Watch or iPad.EasyPaying happens in one natural motion withTouch ID/Face ID. When it beeps, you’ve paid.PrivateApple won’t save or share your credit carddetails or transaction information.SecureIf you lose your device, reset it remotely oractivate ‘Lost Mode’ to suspend Apple Pay.To pay in apps or onlineSelect Apple Pay as the payment method andplace your finger on Touch ID/Face ID.Get started today1. Open the Wallet app and tap the sign in the upper right corner2. Scan your X credit card or enter the details manually3. Enter your security code, then read and accept terms & conditions4. Set your X credit card as the default card on Apple PayTo pay in storesHold your iPhone or iPad near the reader withyour finger on Touch ID. Or activate Apple Payon your Apple Watch and simply hold it nearthe reader.OR Log in to SC Mobile app to add your card on Apple Pay.16

Samsung PayTurn your phone into your wallet with Samsung Pay. It works almostanywhere in the UAE, and even around the world, making shoppingor dining easier and more convenient than ever.Pay in 3 simple steps1. Swipe up to launch Samsung Pay on your phone2. Authenticate the payment with your fingerprint or 4-digit PIN3. Tap your phone over the terminal to payGoogle PayGet started today1. Ensure your device has the latest AndroidTM software installed(Settings About device Software info Android version)2. Add the Samsung Account to your device (Settings Accounts Add Samsung Account)3. Click on the Samsung Pay icon and install the Samsung Pay app4. Once downloaded, scan your X credit card or input your carddetails manually. You’re all set!Users of Samsung S8, Note 8 and above can directly downloadSamsung Pay from the Google Play Store and follow step 2.17Google Pay is a fast and simple way to pay in stores,online and more.Get started today1. Download the app from Google Play or check tosee if it’s already installed on your phone2. To add your X credit card, simply scan your cardand follow the instructions in the app3. Just unlock your phone and hold it near thecontactless terminal. You don’t even need toopen the app.

Fitbit PayBuying things on the move is easier than ever withFitbit Pay. Grab a coffee on your commute or pick up awater bottle after your workout without needing yourphone or wallet. Just one tap of your Fitbit smartwatchor tracker and you’ve paid with your wrist.How to set up Fitbit Pay1. Download the Fitbit app2. Open Fitbit Wallet under device settings in the app3. Add your X credit card and create a PIN4. Fitbit Pay is ready to useHow to pay with Fitbit Pay1. Enter your PIN on your Fitbit2. Select the card you’d like to use3. Hold the button on your Fitbit for one second4. Tap it on the payment terminalYou will be notified on your Fitbit and phone instantlyupon successful payment.18

you buy over the counter every day. Say goodbye to your wallet forever. Your mobile wallet can now give you up to 10% cashback on every one of your AED purchases made via Apple Pay, Samsung Pay, Google Pay and Fitbit Pay at all your favourite outlets. Cashback amounts vary depen

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