2019 Express - Chevrolet
19 CHEV Express COV en US 84144864A 2018JUN22.ai 1 6/14/2018 12:43:29 PM2019 ExpressCMYCMMYCYExpressOwner’s ManualCMYK84144864 A
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Keys, Doors, and Windows . . . . . 25Seats and Restraints . . . . . . . . . . . 43Storage . . . . . . . . . . . . . . . . . . . . . . . . . 91Instruments and Controls . . . . . . . 93Lighting . . . . . . . . . . . . . . . . . . . . . . . 125Infotainment System . . . . . . . . . . 132Climate Controls . . . . . . . . . . . . . . 159Driving and Operating . . . . . . . . . 165Vehicle Care . . . . . . . . . . . . . . . . . . 228Service and Maintenance . . . . . 317Technical Data . . . . . . . . . . . . . . . . 331Customer Information . . . . . . . . . 335Reporting Safety Defects . . . . . . 345OnStar . . . . . . . . . . . . . . . . . . . . . . . . 349Connected Services . . . . . . . . . . . 357Index . . . . . . . . . . . . . . . . . . . . 361
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/182IntroductionIntroductionThe names, logos, emblems,slogans, vehicle model names, andvehicle body designs appearing inthis manual including, but not limitedto, GM, the GM logo, CHEVROLET,the CHEVROLET Emblem, andEXPRESS are trademarks and/orservice marks of General MotorsLLC, its subsidiaries, affiliates,or licensors.For vehicles first sold in Canada,substitute the name “GeneralMotors of Canada Company” forChevrolet Motor Division wherever itappears in this manual.Litho in U.S.A.Part No. 84144864 A First PrintingThis manual describes features thatmay or may not be on the vehiclebecause of optional equipment thatwas not purchased on the vehicle,model variants, countryspecifications, features/applicationsthat may not be available in yourregion, or changes subsequent tothe printing of this owner’s manual.If the vehicle has the DuramaxDiesel engine, see the Duramaxdiesel supplement for additional andspecific information on this engine.Refer to the purchasedocumentation relating to yourspecific vehicle to confirm thefeatures.Keep this manual in the vehicle forquick reference.Canadian Vehicle OwnersA French language manual can beobtained from your dealer, atwww.helminc.com, or from: Propriétaires CanadiensOn peut obtenir un exemplaire dece guide en français auprès duconcessionnaire ou à l'adressesuivante:Helm, IncorporatedAttention: Customer Service47911 Halyard DrivePlymouth, MI 48170USAUsing this ManualTo quickly locate information aboutthe vehicle, use the Index in theback of the manual. It is analphabetical list of what is in themanual and the page number whereit can be found.Danger, Warning, andCautionWarning messages found on vehiclelabels and in this manual describehazards and what to do to avoid orreduce them.2018 General Motors LLC. All Rights Reserved.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18Introduction{ DangerDanger indicates a hazard with ahigh level of risk which will resultin serious injury or death.{ WarningWarning indicates a hazard thatcould result in injury or death.A circle with a slash through it is asafety symbol which means “DoNot,” “Do not do this,” or “Do not letthis happen.”SymbolsThe vehicle has components andlabels that use symbols instead oftext. Symbols are shown along withthe text describing the operation orinformation relating to a specificcomponent, control, message,gauge, or indicator.M : Shown when the owner’sCautionCaution indicates a hazard thatcould result in property or vehicledamage.manual has additional instructionsor information.* : Shown when the servicemanual has additional instructionsor information.0 : Shown when there is moreinformation on another page —“see page.”3Vehicle Symbol ChartHere are some additional symbolsthat may be found on the vehicleand what they mean. See thefeatures in this manual forinformation.u : Air Conditioning SystemG : Air Conditioning Refrigerant Oil9 : Airbag Readiness Light! : Antilock Brake System (ABS) : Brake System Warning Light9 : Dispose of Used ComponentsProperlyP : Do Not Apply High PressureWaterB : Engine Coolant Temperature: Flame/Fire ProhibitedH : Flammable[ : Forward Collision AlertR : Fuse Block Cover LockLocation : Fusesj : ISOFIX/LATCH System ChildRestraints
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/184IntroductionQ : Keep Fuse Block CoversProperly Installed : Lane Change Alert@ : Lane Departure WarningA : Lane Keep Assist* : Malfunction Indicator Lamp: : Oil PressureX : Park Assist : Pedestrian Ahead IndicatorO : Power7 : Rear Cross Traffic AlertI : Registered Technician/ : Remote Vehicle Start : Seat Belt RemindersI : Side Blind Zone Alerth : Stop/Start7 : Tire Pressure Monitord : Traction Control/StabiliTrak/Electronic Stability Control (ESC)a : Under PressureV : Vehicle Ahead Indicator
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18In BriefIn BriefInstrument PanelInstrument Panel . . . . . . . . . . . . . . . . 6Initial Drive InformationInitial Drive Information . . . . . . . . . . 8Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . 8Remote Vehicle Start . . . . . . . . . . . 8Door Locks . . . . . . . . . . . . . . . . . . . . . 9Windows . . . . . . . . . . . . . . . . . . . . . . . . 9Seat Adjustment . . . . . . . . . . . . . . . 10Seat Belts . . . . . . . . . . . . . . . . . . . . . . 11Airbag On-Off Switch . . . . . . . . . . 11Mirror Adjustment . . . . . . . . . . . . . . 12Steering Wheel Adjustment . . . . 12Interior Lighting . . . . . . . . . . . . . . . . 13Exterior Lighting . . . . . . . . . . . . . . . 13Windshield Wiper/Washer . . . . . . 14Climate Controls . . . . . . . . . . . . . . . 15Transmission . . . . . . . . . . . . . . . . . . 16Vehicle FeaturesInfotainment System . . . . . . . . . . .Radio(s) . . . . . . . . . . . . . . . . . . . . . . .Satellite Radio . . . . . . . . . . . . . . . . .Portable Audio Devices . . . . . . . .Bluetooth . . . . . . . . . . . . . . . . . . . . . .1718191919Steering Wheel Controls . . . . . . . 20Cruise Control . . . . . . . . . . . . . . . . . 20Forward Collision Alert (FCA)System . . . . . . . . . . . . . . . . . . . . . . . 21Lane DepartureWarning (LDW) . . . . . . . . . . . . . . . 21Side Blind ZoneAlert (SBZA) . . . . . . . . . . . . . . . . . . 21Rear Vision Camera (RVC) . . . . 21Park Assist . . . . . . . . . . . . . . . . . . . . 21Power Outlets . . . . . . . . . . . . . . . . . 22Performance and MaintenanceTraction Control/ElectronicStability Control . . . . . . . . . . . . . . 22Tire Pressure Monitor . . . . . . . . . . 23Fuel (Gasoline) . . . . . . . . . . . . . . . . 23Fuel (Diesel) . . . . . . . . . . . . . . . . . . . 23E85 or FlexFuel . . . . . . . . . . . . . . . . 23Engine Oil Life System . . . . . . . . 23Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . 24Roadside AssistanceProgram . . . . . . . . . . . . . . . . . . . . . . 245
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/186In BriefInstrument Panel
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18In Brief1. Air Vents 0 164.2. Driver Information Center (DIC)Buttons (Out of View). SeeDriver Information Center (DIC)0 114.3. Turn Signal Lever. See Turnand Lane-Change Signals0 128.Windshield Wiper/Washer 0 95.4. Horn 0 95.5. Hazard Warning Flashers0 128.6. Instrument Cluster 0 101.7. Shift Lever. See AutomaticTransmission 0 185.Manual Mode 0 188 (IfEquipped).8. Climate Control Systems0 159.12. Power Outlet 110/120 VoltAlternating Current. See PowerOutlets 0 98.13. Rear Heating System 0 161 (IfEquipped).Lane Departure Warning(LDW) 0 204 (If Equipped).Forward Collision Alert (FCA)System 0 201 (If Equipped).14. Passenger Airbag On-OffSwitch (If Equipped). SeeAirbag On-Off Switch 0 67.15. Traction Control/ElectronicStability Control 0 192.16. Tow/Haul Mode Button (IfEquipped). See Tow/HaulMode 0 189.17. Steering Wheel Controls 0 94(If Equipped).10. Power Outlets 0 98.18. Steering Wheel Adjustment0 94 (Out of View), (IfEquipped).11. USB Port (If Equipped). SeeAuxiliary Devices 0 146.19. Parking Brake Release. SeeParking Brake 0 191.9. Infotainment 0 132.20. Cruise Control 0 194 (IfEquipped).7Fast Idle System 0 180 (IfEquipped).21. Parking Brake 0 191.22. Data Link Connector (DLC)(Out of View). See MalfunctionIndicator Lamp 0 108.23. Instrument Panel IlluminationControl 0 129.Dome Lamp Override. SeeDome Lamps 0 129.24. Exterior Lamp Controls 0 125.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/188In BriefInitial DriveInformationpanic alarm. Press L again tocancel the panic alarm or turn theignition on.This section provides a briefoverview about some of theimportant features that may or maynot be on your specific vehicle.See Keys 0 25 and Remote KeylessEntry (RKE) System Operation 0 27.Remote Vehicle StartFor more detailed information, referto each of the features which can befound later in this owner’s manual.Remote Keyless Entry(RKE) SystemIf equipped, the Remote KeylessEntry (RKE) transmitter is used toremotely lock and unlock the doorsfrom up to 60 m (197 ft) away fromthe vehicle.If equipped, the engine can bestarted from outside of the vehicle.Starting the VehicleRKE Transmitter with RemoteStart ShownQ : Press to lock all doors.Lock and unlock feedback can bepersonalized. See VehiclePersonalization 0 120.K : Press to unlock the driver door.Press K again within five secondsto unlock all remaining doors.j : Press to unlock only the cargodoors.L : Press and release to locatethe vehicle. Press L and hold formore than two seconds to sound the1. Press and releaseRKE transmitter.Q on the2. Immediately press and hold /for at least four seconds or untilthe turn signal lamps flash.Start the vehicle normally afterentering.When the vehicle starts, the parkinglamps will turn on.Remote start can be extended.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18In BriefCanceling a Remote StartTo cancel a remote start, do one ofthe following:.Press and hold / until theparking lamps turn off.Turn on the hazard warningflashers.Lock and unlock the door from theoutside using the key or the RemoteKeyless Entry (RKE) transmitter,if equipped. From the inside, slidethe manual lever on the door upor down.WindowsSee Door Locks 0 30.See Manual Windows 0 40.Power Door LocksPower WindowsTurn the vehicle on and then off.Manual WindowsTurn the hand crank on each doorto raise or lower the side doorwindows.See Remote Vehicle Start 0 29.Door LocksManual Door LocksIf equipped, pressunlock the doors.T to lock orSee Power Door Locks 0 31.If equipped, power windows workwhen the ignition is on, in ACC/ACCESSORY, or when RetainedAccessory Power (RAP) is active.See Retained Accessory Power(RAP) 0 180.9
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/1810In BriefUsing the window switch, press toopen or pull to close the window.2. Slide the seat to the desiredposition and release the bar.The windows may be temporarilydisabled if they are used repeatedlywithin a short time.3. Try to move the seat back andforth to be sure the seat islocked in place.See Power Windows 0 40.See Seat Adjustment 0 44.Seat AdjustmentPower Seats.Raise and lower the front or rearof the seat cushion by movingthe right or left lever up or down.See Power Seat Adjustment 0 44.Reclining SeatbacksManual SeatsTo recline the seatback:To adjust the manual seat:1. Lift the bar under the frontedge of the seat cushion tounlock the seat.To adjust a power seat, if available,use the controls on the front ofthe seat:. Adjust the seat by moving thecenter knob up, down, right,or left.1. Lift the lever on the inboardside of the seat.2. Move the seatback to thedesired position, and thenrelease the lever to lock theseatback in place.3. Push and pull on the seatbackto make sure it is locked.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18In BriefTo return the seatback to the uprightposition:1. Lift the lever fully withoutapplying pressure to theseatback, and the seatback willreturn to the upright position.2. Push and pull on the seatbackto make sure it is locked.See Reclining Seatbacks 0 45.Seat Belts11Refer to the following sections forimportant information on how to useseat belts properly:. Seat Belts 0 50.How to Wear Seat Belts Properly0 51.Lap-Shoulder Belt 0 53.Lower Anchors and Tethers forChildren (LATCH System) 0 79Airbag On-Off SwitchUnited StatesIf the instrument panel has one ofthe switches pictured in thefollowing illustrations, the vehiclehas an airbag on-off switch that youcan use to manually turn on or offthe front outboard passenger airbag.Canada and MexicoTo operate the airbag on-off switch,use the vehicle key.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/1812In BriefSee Airbag On-Off Switch 0 67 forimportant information.Mirror AdjustmentExterior MirrorsVehicles with manual outsidemirrors can be adjusted by movingthe mirror up and down or left andright so you can see a little of theside of the vehicle, and a clear viewof objects behind you.the driver side mirror. Adjust themirror angle by moving the knob inthe desired direction.Keep the selector switch in thecenter position when not adjustingeither outside mirror.Adjust the rearview mirror for a clearview of the area behind yourvehicle.Push the tab forward for daytimeuse and pull it rearward fornighttime use to avoid glare of theheadlamps from behind.See Manual Rearview Mirror 0 39.Steering WheelAdjustmentIf equipped, towing mirrors can beadjusted manually for a clear viewof the objects behind you.If equipped with power mirrors,select each mirror by turning theknob clockwise for the passengerside mirror or counterclockwise forInterior MirrorManually fold the mirrors inward toprevent damage when goingthrough an automatic car wash. Tofold, pull the mirror toward thevehicle. Push the mirror outward toreturn it to the original position.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18In BriefIf equipped with a tilt steering wheel,the lever is on the left side of thesteering column.13Reading LampsIf equipped with reading lamps,press the button located next toeach lamp to turn it on or off.To adjust the steering wheel:1. Pull the lever to move thesteering wheel up or down intoa comfortable position.The vehicle may also have readinglamps in other locations. The lampscannot be adjusted.2. Release the lever to lock thesteering wheel in place.For more information on interiorlighting, see:. Instrument Panel IlluminationControl 0 129. Entry/Exit Lighting 0 130.See Steering Wheel Adjustment0 94.Interior LightingDome LampsThe dome lamps come on when anydoor is opened. They turn off afterall the doors are closed.The instrument panel brightnessknob extends when D is pressed.To manually turn on the domelamps, press D then turn the knobclockwise to the farthest position. Inthis position, the dome lampsremain on whether a door is openedor closed.Exterior LightingE DOME OFF : This button islocated above the instrument panelbrightness knob.Press the button in and the domelamps remain off when a door isopened. Press the button again sothat the dome lamps come on whena door is opened.The exterior lamp control is on theinstrument panel to the left of thesteering wheel.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/1814In BriefO : Briefly turn the control to thisposition to turn the automaticheadlamps and Daytime RunningLamps (DRL) off or back on.Windshield Wiper/WasherFor vehicles first sold in Canada,the off position only works forvehicles that are shifted into theP (Park) position.AUTO : Automatically turns theexterior lamps on and off,depending on outside lighting.; : Turns on the parking lampsincluding all lamps, except theheadlamps.2 : Turns on the headlampstogether with the parking lamps andinstrument panel lights.See:. Exterior Lamp Controls 0 125. Daytime Running Lamps (DRL)0 127. Automatic Headlamp System0 127The lever is on the left side of thesteering column.8 : Use for a single wiping cycle.6 : Use to adjust the delay timebetween wipes. Turn the band up ordown for more frequent wipes orless frequent wipes.d : Fast wipes.a : Slow wipes.9 : Use to turn the wipers off.L : Push the paddle on top of theturn signal lever to spray washerfluid on the windshield.See Windshield Wiper/Washer 0 95.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18In BriefClimate ControlsThe vehicle's heating, cooling, and ventilation can be controlled with thesesystems.Vehicles without Air Conditioning1. Fan Control2. Temperature Control3. Air Delivery Mode Control15
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/1816In BriefTransmissionRange Selection ModeVehicles with Air Conditioning1. Fan Control2. Temperature Control3. Air Delivery Mode Control4. Rear Window DefoggerSee Climate Control Systems 0 159.See Rear Heating System 0 161,if equipped or Rear Climate ControlSystem 0 161, if equipped.If equipped, Range Selection Modehelps control the vehicle'stransmission and vehicle speedwhile driving downhill or towing atrailer by letting you select a desiredrange of gears.To use this feature:1. Move the shift lever toM (Manual Mode).2. Press the / buttons on theshift lever, to select the desiredrange of gears for currentdriving conditions.When M (Manual Mode) is selected,the transmission will downshift anda number displays in the DriverInformation Center (DIC) next to theM indicating the current gear.
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/18In BriefGrade Braking is not available whenRange Selection Mode is active.See Tow/Haul Mode 0 189.While using Range Selection Mode,cruise control and the Tow/HaulMode can be used. See ManualMode 0 188.Vehicle FeaturesInfotainment SystemIf the vehicle has a base radio it isincluded in this manual. See theseparate infotainment manual forinformation on the connected radios,audio players, phone, navigationsystem, and voice or speechrecognition. There is alsoinformation on settings anddownloadable applications (ifequipped).17
Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico12146162) - 2019 - crc - 6/18/1818In BriefFM-RDS station or MP3 song.A choice of additional informationsuch as Channel, Song, Artist, andCAT (category) can display.Continue pressing to highlight thedesired tab, or press the softkeyunder any one of the tabs and theinformation about that tab displays.Radio(s)For more information about theseand other radio features, seeInfotainment 0 132.Storing a Favorite StationDepending on which radio thevehicle has, radio stations arestored as either favorites or presets.Radio with CD/MP3O : Press to turn the system on andoff. Turn to increase or decrease thevolume. SEEK orstations.BAND : Press to choose betweenFM1, FM2, AM, and SiriusXM,if equipped.between the radio station frequencyand the time. While the ignition isoff, press this button to display thetime. Press to display additional textinformation related to the currentf : Turn to select radio stations. SEEK : Seek or scan4 : Press to switch the displayFor vehicles with a FAV button, amaximum of 36 stations can bestored as favorites using the sixsoftkeys below the radio stationfrequency tabs and b
Manual Door Locks Lock and unlock the door from the outside using the key or the Remote Keyless Entry (RKE) transmitter, if equipped. From the inside, slide the manual lever on the door up or down. See Door Locks 0 30. Power Door Locks If equipped, press Tto lock or unlock the doors. See Power Door Locks 0 31. Windows Manual Windows Turn the .
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2014 Chevrolet Express 3.99 N/A 2015 Chevrolet Express 4.79 N/A 2016 Chevrolet Express 4.85 N/A 2017 Chevrolet Express 4.87 N/A 2014 GMC Savana 4.15 N/A 2015 GMC Savana 4.92 N/A 2016 GMC Savana 4.96 N/A 2017 GMC Savana 5.14 N/A Service Procedure Replace the Driver’s Front Side Door Window Switch.
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