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Aat WorkMaximizing the RelationshipBetween Mindset andStudent Success2019 NATIONAL REPORT

CONTENTSAcknowledgmentsForeword: The Role of Mindset in Improvement1Why Mindset Matters2A Productive Mindset Correlates WithHigher Engagement4Mindset and the Student Experience5Growth vs. Fixed MindsetSelf-EfficacyRelevance of Academic ExperienceSense of Belonging6101314A Productive Mindset Correlates With Higher GPA17Questions to Consider19Community colleges are redesigning the student experience—beginning with the end in mind—by focusing on guided pathways.As the college experience is changing, so are the perspectives ofadministrators, faculty, and staff. As a sector, we are long past thetime of having as our primary ethos an open-door admissions policy.We are now emphatically focused on trying to ensure that those whowalk through our doors are successful, defined as transferring orhaving the skills needed to thrive in a job that pays a living wage.With this new focus comes a need for more tools that will helpstudents reach their goals. One emerging tool is educating studentsabout mindset. The person best known for mindset work is CarolDweck, a Professor of Psychology at Stanford University. Dweckcoined the terms fixed mindset and growth mindset, and while herresearch primarily focuses on K–12 students, it is increasingly beingapplied to higher education. In 2015, the Tennessee Board of Regents(TBR) launched an academic mindset initiative that builds on Dweck’swork. The initiative aims to better understand the noncognitivefactors that affect student success and then develop classroomstrategies that address those factors. At the third AACC PathwaysProject Institute in 2016, Tristan Denley, then the Vice Chancellorfor Academic Affairs for TBR, discussed the impact of noncognitivefactors on student success. This discussion spurred the Center forCommunity College Student Engagement’s (the Center’s) interest incollecting national data on academic mindset.Many of the students who walk through the doors of communitycolleges have already been told they are not college material. Or theyhave had experiences that led them to believe they cannot do mathor are not good at taking tests. Through intentional and deliberateactions, colleges can begin to move students from what the Centeris calling nonproductive mindsets to productive mindsets and changethe way they feel about past failures. This shift can lead to moreengaged students—and ultimately, more successful students.Published by the Center for Community College Student Engagement,The University of Texas at Austin 2019 Permission granted for unlimited copying with appropriatecitation.Please cite this report as follows: Center for Community CollegeStudent Engagement. (2019). A mind at work: Maximizing therelationship between mindset and student success. Austin, TX: TheUniversity of Texas at Austin, College of Education, Department ofEducational Leadership and Policy, Program in Higher EducationLeadership.This work would not have been possible without the efforts of theresearchers who have already been invested in this topic. The workwould certainly not have been possible without the colleges thatparticipated in the 2018 Community College Survey of StudentEngagement (CCSSE), the faculty in whose classes the surveys wereadministered, and the students who responded. We would also liketo thank the colleges that participated in the mindset focus groupsand the colleges featured in this report that shared the mindset workhappening on their campuses.Evelyn N. WaiwaioleExecutive DirectorCenter for Community College Student Engagement

FOREWORDThe Role of Mindsetin ImprovementThe last decade has brought student success and completionto the forefront of higher education. Where once a tangentialissue, today’s colleges and universities are increasingly focusedon undergraduate success. The decade’s work has broughtsignificant insights into strategies that improve student successat scale.This shift has entailed, among other things, a willingness on thepart of higher education to change a deep-seated paradigm.Whilst in the past, as a community, we have held that thebest way to improve student outcomes was to have betterstudents, we now know that a healthy dose of the issue lieswith us. Student success strategies have shown that muchcan be done to change the way in which learning happensand improve learning for all. Indeed, as prototypes have grownto scaled initiatives, we have discovered ways to harnessthese phenomena to improve student learning and often levelhistorical equity gaps.Mindset Is Connected to Many Areas of CollegeImprovementPathways design. The current focus of success efforts beganwith recognizing the importance of having clear curricularpathways. We now know that academic mindset plays animportant role in several elements of pathway reforms.Researchers have identified pathway design principles thatenhance success. Chief among these design principles hasbeen redesigning developmental education, a critical roadblockfor many students, and co-requisite remediation has emergedas a key redesign strategy.As we studied the reasons why the co-requisite approach toremediation is so successful, we found evidence that it wasbecause “just-in-time” remediation is more effective than priorpreparation. Now we see that in no small part the effectivenessis enhanced because co-requisite students no longerexperience the “othering” that is ubiquitous in the traditionalapproach.Advising. We saw evidence that beginning college “undecided”led students to unnecessarily lengthen their programs of studyand lessen their success rates. As a result, many collegesFOR MORE INFORMATION, VISIT WWW.CCCSE.ORG.Tristan DenleyExecutive Vice Chancellor for AcademicAffairs and Chief Academic OfficerUniversity System of Georgiarevamped their advising models. But we now also know thatappreciating the purpose of what one is studying not onlyimproves success rates, but leads to deepened mastery ofmaterial. Colleges that understand this mindset phenomenoncan be even more helpful to their students.Engagement and community. How students interact withthe learning environment around them is a critical componentof mindset. A growing body of research demonstrates theimportance of helping students see themselves as members ofa learning community.The Value of Understanding MindsetThese are just a few of the insights provided by an academicmindset approach, which are richly explored in this report.The structure of higher education plays a large part in shapingstudents’ academic mindset. Once again, it is not a problemwith the students that has been found but an opportunity thatby shaping policy, pedagogy, and practice can improve studentlearning and college success.Part of the challenge of academic mindset research in thecollegiate setting has been to gather sufficiently large data setsthat paint an informative picture. Every institution has a wealthof historical academic data, but measures of academic mindsetare harder to obtain. That is why this report is important.There is a wealth of research about academic mindset at aclassroom scale. Some papers involve whole institutions, andefforts in Tennessee and Georgia have allowed the study ofacademic mindset at a state-system scale. However, with thisreport, the Center provides the first data set that allows us toclearly see the landscape of academic mindset on a nationalscale. These data confirm that the findings from those twostates and the research findings from specific institutions arephenomena that are not limited to those locales but have ageneral and profound significance. These data confirm thatidentifying the strategies at scale that might improve studentlearning through mindset-based interventions is the key tounlocking the next great wave of improvements to nationalhigher education attainment.Maximizing the Relationship Between Mindset and Student Success 1

Why Mindset MattersNew findings from the Center for Community College Student Engagement indicate thatmindset may play an important role in student engagement. Students who have moreproductive mindsets are more engaged and have higher GPAs. Thus, understandingmindset—and helping students improve their academic mindsets—may open newavenues for improving student success.While there is a great deal of research about mindsetand its impact on the way people learn, little workhas been done on mindset in community colleges.Yet mindset is beginning to get traction in the field,primarily at colleges that are implementing guidedpathways.This report provides results from the first large set ofdata on mindset in community colleges. These datasuggest that understanding the relationship betweenmindset and success can give colleges new tools to helpstudents meet their academic goals. The Center presentsthese findings in the hope that they provide insights atthis emergent time of mindset work.What Is Academic Mindset?Academic mindset encompasses individuals’ beliefsabout the ways learning and intelligence work. Thesebeliefs frame students’ thinking, influence how theyinterpret events, and ultimately affect their success.2A Mind at WorkStudents with productive academic mindsets believe, forexample, that they can change their intelligence, andthey have confidence in their ability to learn challengingmaterial and accomplish difficult tasks. “When studentsbelieve they can get smarter, they understand that effortmakes them stronger. Therefore they put in extra timeand effort, and that leads to higher achievement.”1By contrast, students with nonproductive academicmindsets are more likely to “stop trying whenconfronted with a challenge because they’ve convincedthemselves that they’re not good at math or writing orwhatever the subject is.”2Based on research developed around these concepts,a growing number of colleges are incorporatingmindset—in particular, exploring ways to help studentsmove toward a more productive academic mindset—into their efforts to improve student success.

Components of Academic MindsetThe Center identified four components of academicmindset and surveyed students about each of them.Based on their responses, students were placed along ascale from a nonproductive to a productive mindset. Forexample, agreeing or strongly agreeing with statementssuch as “I can become more intelligent by working hardon my studies” indicates a productive mindset.The four components of academic mindset explored inthis report are:1. Growth vs. fixed mindset: students’ perceptions ofthe potential for change in their intelligence.2. Self-efficacy: students’ confidence in their ability tobe successful in their coursework.3. Relevance of academic experience: students’ viewsof whether their college work is preparing them forfuture success.4. Sense of belonging: students’ perceptions ofwhether they are accepted members of their collegecommunity.ACADEMICMINDSETRelevance ofAcademicExperienceSense ofBelongingThese four components are interconnected, so colleges’efforts to influence one component may have an impacton another. Even with the overlapping nature of thesecomponents, however, there is value in exploring eachone individually.Most community colleges have not implemented directefforts to influence the first two components, growth vs.fixed mindset and self-efficacy, so the steepest learningFOR MORE INFORMATION, VISIT WWW.CCCSE.ORG.—FACULTY MEMBERcurve may be in these areas. However, existing effortsat many colleges already address the third and fourthcomponents.Making sure students’ academic experiences are relevantis central to guided pathways, and maximizing students’sense of belonging is a key part of engagement efforts.In fact, more than 15 years of Center data show thatbuilding relationships is central to student success,in part because relationships foster students’ sense ofbelonging at college. But even with a strong head startin these areas, looking at these components througha mindset lens may help colleges better serve theirstudents.Contradictory Beliefs Point to Opportunities forImprovementSelfEfficacyGrowthvs. FixedMindsetOver and over, we see the students say,‘Oh, I didn’t think I was good at math. Inthird grade, my teacher told me I couldn’tdo math. My mom can’t do math. Mydad can’t do math. I can’t do math.’Center findings indicate that few students have fullyproductive or fully nonproductive mindsets. Moststudents have at least partially productive or mixedmindsets; their responses fall toward the productive endof the scale for at least some components of mindset.It is noteworthy that student responses that indicatea nonproductive mindset tend to cluster in two areas:testing and math. Students report that in general theybelieve they can learn new things, but their responsesconsistently indicate a less productive mindset whenresponding to survey items specifically about test-takingand math. These data mirror statements such as “I don’ttest well” and “I’m not a math person” that are oftenheard in student focus groups.These findings indicate that colleges have anopportunity to reframe students’ perspectives onlearning and that the greatest dividends may come fromfocusing on mindsets related to testing and performancein math.Maximizing the Relationship Between Mindset and Student Success 3

A Productive Mindset CorrelatesWith Higher EngagementHaving a productive mindset correlates with higherlevels of engagement, and this finding holds true acrossall CCSSE benchmarks. The closer students are to aproductive mindset, the more likely they are to behighly engaged and, thus, more successful.3Most students have a mixed mindset. In fact, roughlyfour in 10 students fall in Group 4, while very fewstudents are in Groups 1 and 7.These data highlight an important opportunity forcolleges. If they can help students move closer to theproductive mindset end of this continuum, the studentslikely will be more engaged. In addition, given that veryfew students are in Group 7 (the strongest productivemindset), colleges have the potential to help moststudents on their campuses.As shown in the chart below, the Center dividedstudents into seven groups based on their responses to15 mindset survey items. (For details, see Methodologyon page 7.) Students in Group 1 have the strongestnonproductive mindset, and students in Group 7 havethe strongest productive mindset.Students Closer to a Fully Productive Mindset Have Higher CCSSE Benchmark ScoresBENCHMARKS80Support forLearnersMost students have a mixed allengeStudentEffortActive andCollaborative Learning1234567Percentage of 1% 6% 21% 41% 25% 2% 4%respondentsBENCHMARK SCORE60504030201Fully Nonproductive234MixedMINDSET GROUP4A Mind at Work567Fully Productive

Mindset and the Student ExperienceUnderstanding the four components of academicmindset gives colleges new ways to support theirstudents.Center data show that many students have at least apartially productive mindset, but there is room forimprovement in all areas. It’s also worth noting thatstudents who provide neutral responses (up to 30%of students for some of the mindset special surveyitems) can benefit from mindset support. These neutralstudents can be influenced to move toward a moreproductive mindset, which is accompanied by higherengagement.Some types of math are just plaindifficult to understand. . . . I guess it’sjust the way my brain works. . . . I knowquite a few friends and my sister evenis really good at math. I think it’s justthe way people’s brains are wireddifferently. . . . I just think where I’m atwith math is as far as I’m going to get.The Role of FacultyAs colleges consider introducing the concept ofa productive academic mindset to their students,it’s important to note that faculty will be key toimplementing this approach. And recognizingthe power faculty have to influence studentviews is important. Recent research suggests thatorganizational theories of intelligence carry moreweight than personal theories of intelligence. Inother words, what faculty members tell studentsabout their ability to succeed may matter morethan what students personally believe.4Forty-one percent of faculty members haveconfidence that all of their students can changetheir basic intelligence. But nearly a quarter offaculty members (24%) believe that only someor none of their students can change their basicintelligence. Colleges may want to explore thisarea further.Do you think the students in your selected coursesection can change their basic intelligence? (N 6,595)—STUDENTWhat kinds of actions are colleges taking? In manycases, it’s not about doing something new; it’s aboutdoing the same things differently. For example, somecolleges are introducing the concept of mindset indiscussions about test-taking to help students reframetheir own thinking about tests. This introduction ishappening in student success courses, tutoring sessions,and other classes across campus.41%All of them can5%None ofthem can19%36%Most ofthem canSome ofthem canPercentages do not total 100% due to rounding.Source: 2018 CCFSSE data[My] classes . . . [are] very focused on the process of learning. . . . What are[students] learning during the process of the assignment? How are theyworking together? How are they overcoming the obstacles?—FACULTY MEMBERFOR MORE INFORMATION, VISIT WWW.CCCSE.ORG.Maximizing the Relationship Between Mindset and Student Success 5

Growthvs. FixedMindsetGrowth vs. fixed mindset refers tostudents’ perceptions of the potentialfor change in their intelligence.The first research on mindsetfocused on growth vs. fixed mindset.Individuals with a fixed mindset believe qualities suchas intelligence are carved in stone. Those with a growthmindset, however, believe that “your basic qualitiesare things you can cultivate through your efforts, yourstrategies, and help from others.”5More students have fixed mindsets for math than foreither English or overall intelligence. This finding, whilenot surprising, indicates an opportunity for colleges tohelp students change their mindsets regarding math.Also worth noting is that many colleges, particularlythose implementing guided pathways, are aligningstudents’ math courses to their programs of study.This approach makes math more accessible and mayhelp students develop more of a growth mindsetregarding math. It also affects other academic mindsetcomponents including self-efficacy and relevance ofacademic experience.76%62%AgreeNo matter how muchintelligence I have, I canalways change it quite a lot.(N 77,956)8%I can always greatly changehow intelligent I am.(N 78,318)19%5%Source: 2018 CCSSE dataDisagreeNeutralDisagree68%6%Source: 2018 CCSSE dataDisagree30%NeutralSource: 2018 CCSSE data68%AgreeI can change myintelligence a lot.(N 77,725)AgreeAgreeIn English (reading andwriting), I can changemy intelligence a lot.(N 77,917)26%7%NeutralDisagree25%NeutralSource: 2018 CCSSE data55%AgreeIn math, I can changemy intelligence a lot.(N 77,655)Percentages do not total100% due to rounding.Source: 2018 CCSSE data13%Disagree31%NeutralIf you’re their cheerleader to begin with, you are telling them that, ‘I’mnot even looking at you with a fixed mindset. You have an A when youwalk in this door. . . . Let’s build on that.’—FACULTY MEMBER6A Mind at Work

How Colleges Can Inspire a Growth MindsetTo help students develop a growth mindset, colleges can: Teach students the research behind growthmindset in student success courses and tutoringsessions. Help students connect all coursework,particularly math coursework, to their interestsand long-term goals. When a student experiences a setback, such as apoor test grade, frame the conversation aroundstrategies for improvement rather than thestudent’s abilities or attributes. Provide professional development to facultyand staff so they can incorporate discussions ofmindset in their courses, advising sessions, andother interactions with students. Encourage faculty to provide students withdetailed feedback on projects and give themopportunities to revise their work. Encourage faculty to structure their assessmentsand grading system to focus on mastery ofcontent by the end of the course.I think that it’s not necessarily the content of the class always, but sometimes howyou approach it.—STUDENTMethodologyThe Center added a special 20-item set on academicmindset to the 2018 Community College Survey of StudentEngagement (CCSSE) administration. A total of 82,821students across 159 colleges responded to these items.Fifteen of these special survey items were written in a positivemanner such that agreement indicated a productive mindset.The wording of the remaining five items used the reverse logicand were written in a negative manner so that agreementindicated a nonproductive mindset. A close analysis ofresponses to the 20 items revealed that the five negativelyworded items were likely misunderstood by respondents;therefore, the analyses of these items are not included in thisreport.Using the 15 positively worded items, Center researcherscreated an index of an overall academic mindset continuum.(This index is shown on page 4.) The items were constructedwith a five-point response scale of strongly agree to stronglydisagree with I neither agree nor disagree as the middleresponse option. To create a single index to represent theFOR MORE INFORMATION, VISIT WWW.CCCSE.ORG.continuum from a fully nonproductive mindset to a fullyproductive mindset, the items were coded numerically from -2(nonproductive) to 2 (productive). The 15 item scores werethen averaged to create a single index score ranging from-2 to 2. Seven academic mindset categories were definedbased on the standard deviation of the index scores.The number of respondents for the individual items variesdue to missing data. Analyses of student data presentedthroughout this report are weighted by enrollment status.The Center also added a special five-item set on academicmindset to the 2018 Community College Faculty Survey ofStudent Engagement (CCFSSE) administration. A total of 6,761faculty across 84 colleges responded to these items.All analyses used in this report are based on responses to the15 CCSSE items and the five CCFSSE items.For more information about the methodology used in thisreport, visit www.cccse.org/NR2019.Maximizing the Relationship Between Mindset and Student Success 7

Productive Persistence ImprovesCourse CompletionCarnegie Math PathwaysThere’s more to math than the numbers. Research showsthat one of the biggest predictors of a student’s success inmathematics is his or her degree of Productive Persistence,a combination of learning mindsets and skills. Many studentsenter the mathematics classroom with negative beliefs abouttheir ability to learn, others’ acceptance of them, and the valueof mathematics in their lives. These beliefs can cause studentsto feel anxious, withdraw their efforts, and ultimately notsucceed.In the intervention, students:Therefore, when the Carnegie Foundation set out in 2010to transform students’ learning experience in mathematics,the team designed strategies, resources, and training tohelp instructors address these factors. Today, ProductivePersistence interventions are used by more than 350 facultyat 90 institutions teaching the Carnegie Math Pathways’Statway and Quantway courses. The evidence shows that theseinterventions not only improve students’ confidence as learners,increase their sense of belonging, and reduce their anxiety, butalso that doing so translates into significantly higher coursecompletion rates.6, 7, 8, 9In a randomized control study, 20% of the students in thecontrol group withdrew from the course, compared to only 9%of the students who read the growth mindset article. (Studentsin the control group read an article that featured facts about thebrain that did not include the growth mindset message.)One Productive Persistence intervention is the GrowthMindset Writing Activity. Most Math Pathways students entertheir courses with a fixed mindset about their ability to learnmathematics. To improve students’ mindsets, the CarnegieMath Pathways team adapted an intervention from a studywith middle schoolers10 that featured an article about theneuroscience of learning and how students can grow theirbrains. Together with its network of researchers and facultymembers, the Carnegie Math Pathways team iteratively refinedthe language in the article and instructions for how faculty andstudents should use it. The result was a 30-minute interventionembedded into the Carnegie Math Pathways curriculum.I definitely do believe I can do wellbecause even if the material was kindof difficult, I also know that having theright mindset going into [the test] justmakes me feel better.—STUDENT8A Mind at Work1. Independently read the article in class.2. Write a summary of the article in their own words.3. Write about a personal learning experience outside ofmathematics.4. Write a letter to a future student sharing the growthmessage of the article.5. Independently engage in a rich challenging math problem.After this introductory intervention, Math Pathways students’growth mindsets are supported through engaging pedagogyand rigorous curriculum. For example, in Carnegie MathPathways courses, students work together in class tounderstand problems drawn from real contexts, which helpsthem connect mathematics with their interests and long-termgoals. To prepare students to engage in this collaborativeproblem solving, the program creates a classroom culture thatreduces students’ doubts about whether they belong.For example, educators in the network developed a contractactivity, which differs from other course contracts in the waythat it focuses on personal and social commitments. Afterstudents get to know one another, the instructor gives them astarter list of course commitments. Each student reviews thelist silently and is asked what he or she is prepared to committo and what commitments he or she might need help meeting.Next, the students talk in groups about commitments theymight have trouble fulfilling and brainstorm strategies thatcan help them succeed. Following these group conversations,the instructor leads a full-class discussion about the contract.Through this discussion, the class acts as a team and developsa shared understanding of the course commitments andstrategies they can use to meet those commitments. Only then

do the students sign the contracts. The class also reviews andmodifies the contracts halfway through the course.These two activities, along with a comprehensive package ofother interventions, help Carnegie Math Pathways studentsstart their coursework from a position of strength. Thisapproach introduces students to the idea that they cansuccessfully learn math, creates an inclusive environment inwhich each student can identify as a mathematical learner,provides opportunities for students to connect math to theirinterests and goals, and teaches them effective learningstrategies.The Carnegie Math Pathways, a national network of educators,is now a program at WestEd, a nonprofit education researchand services organization.Seattle Central CollegeBased on the Carnegie Foundation’s Math Pathways work,Seattle Central College (WA) began offering workshops onProductive Persistence to faculty and staff in fall 2013 andhas continued to offer them annually. Productive Persistencefocuses on noncognitive aspects of learning such as changingstudents’ beliefs about learning, belonging, and relevance ofsubject matter. A major tenet of the approach is that studentsneed a growth mindset so they believe their hard work andlearning strategies will lead to success. To date, approximatelyone-third of faculty and staff at the college have been trainedon how to integrate these practices into their courses and/orstudent support areas.Faculty began implementing Productive Persistence activitiesinto pre-college math courses in fall 2013. Since then, thework has expanded and the practices are now included inscience, technology, engineering, and math (STEM); English;college-level math; and Basic and Transitional Studies classes.Seattle Central also incorporated Productive Persistence into itsnew student orientation and TRiO Student Success Program.Many of the activities are self-reflective and provide studentswith an understanding that their ability can grow with effort andgood strategies. Activities also focus on creating strong socialties that have been shown to promote retention.For example, instructors use Process vs. Person praise andfeedback. They focus all conversations with students onthe process of learning, such as improving the strategiesstudents use, as opposed to discussing students’ abilitiesor attributes. Instructors also use writing exercises to booststudents’ mindsets at difficult points in the coursework. Inthese exercises, students write to future students and givethem advice for overcoming specific challenges, such as loss ofconfidence, studying with others, or a mid-course slump.As the college was introducing Productive Persistence in fall2013, it began offering accelerated math pathways throughpre-college math. And in 2013, the number of studentscompleting the pre-math sequence within one year increased18 percentage points over the previous year. Additionally,Seattle Central was recognized by the Washington State Boardfor Community and Technical Colleges during the 2014–15academic year for having some of the largest math completiongains statewide.I started out really stressed becausecollege is much more difficult than highschool, and it requires a lot more out ofyou. Once . . . we talked about differentways to change your mindset, I feel likeI really do have a better outlook on theamount that’s required of me here.—STUDENTFOR MORE INFORMATION, VISIT WWW.CCCSE.ORG.Maximizing the Relationship Between Mindset and Student Success 9

Self-efficacy is

scale from a nonproductive to a productive mindset. For example, agreeing or strongly agreeing with statements such as “I can become more intelligent by working hard on my studies” indicates a productive mindset. The four components of academic mindset explored in this report are: 1. Growth vs.

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