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Worksheets and a Rating Tool to Help YouStrengthen Jobsite Safety ClimateMARCH 2018

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateWorksheets and a Rating Tool to Help YouStrengthen Jobsite Safety ClimateConstruction management, in partnership with their employees, is responsible for ensuring thatjobsite hazards are eliminated, or at least minimized. These partnerships are most effective whenthey exist within a positive safety climate.The safety climate on a construction jobsite refers to management’s andworkers’ shared perceptions about the extent to which safety is rewarded,expected, valued and reinforced. It may be influenced by things such asproject scheduling and planning methods and norms of the trades workingon-site.ContentsDemonstrating Management Commitment .1Aligning and Integrating Safety as a Value.3Ensuring Accountability at All Levels .5Improving Supervisory Leadership .7Empowering and Involving Employees.9Improving Communication .11Training at All Levels .13Encouraging Owner/Client Involvement .15Summary of Ideas for Improving .17Leading Indicators to StrengthenJobsite Safety ClimateSafety Climate Assessment Tool (S-CAT).19In the area of safety, construction companiesstill rely too much on the number and types ofinjuries that have already occurred rather than onhow to prevent them in the first place. A leadingindicator is a measure that precedes injuries andcan be used to plan activities that, when properlyimplemented, prevent injuries and illnesses andfoster a positive jobsite safety climate.This workbook is designed to help managementand safety professionals learn more about eightleading indicators and how to strengthen themto improve jobsite safety climate and safetyoutcomes for construction businesses. The eightleading indicators are:#1 Demonstrating management commitment#2 Aligning and integrating safety as a value#3 Ensuring accountability at all levels#4 Improving supervisory leadership#5 Empowering and involving employees#6 Improving communication#7 Training at all levels#8 Encouraging owner/client involvementThe workbook is divided into two sections.Section 1 – Leading Indicator WorksheetsEach worksheet gives you the opportunity toassess your company’s safety climate maturitylevel and identify ideas for improving thatparticular indicator.To use the worksheets:Review the 5-level scoring scale to assess if yourcompany’s safety climate level for that indicatoris: Inattentive; Reactive; Compliant; Proactive; orExemplary.Next, review the ideas you can use to improvethat indicator. For each idea, select one of thefollowing four options to realistically prioritizewhich you will commit to adopt and by when.Congratulations, if you’ve already adopted someof these ideas! Your company is on its way tohaving an exemplary safety climate.Already AdoptedShort-term (1-2 months)Mid-term (6-12 months)Long-term (1-2 years)Section 2 – Safety Climate Assessment Tool(S-CAT)The S-CAT gives a company the chance to learnabout their level of safety climate maturity inmore detail. A company can copy and sharethis paper version with their employeesto start a discussion and then ask them toenter their answers anonymously online atwww.safetyclimateassessment.org. Aftercompleting the free online version of the S-CAT,an individual or company can generate a reportthat presents their safety climate maturity, overalland across the 8 leading indicators, and comparestheir data to other construction companies.

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateDemonstrating Management CommitmentConstruction management, in partnership with their employees, is responsible for ensuring that jobsite hazards areeliminated, or at least minimized. These partnerships are most effective when they exist within a positive safety climate.ORKSHEE#1TWThe safety climate on a construction jobsite refers to managements’ and employees’ sharedperceptions about the extent to which safety is rewarded, expected, valued and reinforced. Itmay be influenced by things such as project scheduling and planning methods and norms ofthe trades working on-site.Management’s commitment to keeping employees safe is demonstrated through their words and actions and is critical for establishing and maintaining a positivesafety climate. Just saying “safety is #1!” does not automatically translate into a positive safety climate. Which of the following best describes your LARYManagement rarely comesto the actual jobsite. Whenpresent, they often are poorsafety role models becausethey break company safetypolicies and procedures.When employees bringconcerns to managementthey are not acted upon andthe employees are labeledtroublemakers.Management gets involvedonly after an injuryoccurs. They often blameemployees for injuries,leading to suspension oreven termination. Safetyrules are enforced only afteran incident or when safetyaudit results are negative.Their focus is on injuriesand violations.Management conformsto OSHA regulations,never more or less. Safetycompliance is based onowner, general contractor,or regulatory directives.Managers sometimesparticipate in safety auditsbut corrective actions arefocused on employee ratherthan program deficiencies.Management initiates andactively participates insafety audits. Managers askemployees for advice andfeedback regarding hazardidentification and reduction.Management conductsspontaneous site visits andrecognizes employees foridentifying hazards, workingsafely, and keeping coworkers safe. Managementparticipates in safetyprogram development andprovides adequate resourcesto ensure a positive safetyclimate. Safety programsand policies are reviewedannually to ensureeffectiveness and relevance.Management integratessafety into every meetingand engages in continuousimprovement regardingsafety conditions and hazardreduction. External auditsare used to evaluate thesafety performance of topmanagement. Managersare held accountable forsafety expectations in annualperformance evaluations.Safety trends are analyzed.A formal process forcorrective action exists.How to become exemplaryReview the ideas below and check the short-term (1-2 months), mid-term (6-12 months), or long-termcommit to adopt and by when. Congratulations, if you’ve already adopted the idea!(1-2 years) circle to indicate which you willIdea #1 - Develop safety policies, procedures, and guidelines that are aligned with other company priorities andvaluesSafety is relevant to many company policies and procedures. By incorporating and integrating appropriate safetylanguage into applicable policies and procedures, employees will trust that the company truly values them andtheir safety. Examples include 1. Review critical operating plans for safety implications, and 2. Bid reviewrequirements for safety supplies.Already AdoptedShort-termMid-termLong-termIdea #2 - Be visible to employees and use correct safety behaviorsAlready AdoptedOn some jobsites, employees never see senior management. Employees are more likely to appreciate, value, andinternalize safety messages when they are occasionally (at least) delivered by higher-level management rather thansent down the “chain of command.” Also, when senior management is on the jobsite, it is important that theyact as ideal safety role models by wearing proper PPE (e.g., gloves, glasses, boots, hearing protection, etc.) andobeying all safety rules (e.g. walking in designated walkways, refraining from using cell phones while driving, etc.).Short-term1Mid-termLong-term

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateIdea #3 - Allocate adequate resources to effectively implement safety activitiesAlready AdoptedWhile written safety policies and procedures are necessary, it is critical that management provides sufficientresources for effective implementation and maintenance of safety-related activities. Financial resources shouldbe allocated for OSHA 10 and 30 training for everyone in the company and also for purchasing and providingappropriate PPE for everyone on jobsites. Investing in systems for collecting and analyzing information onincidents and near miss data and reporting changes also clearly demonstrates management’s commitment toprevention and continuous improvement of the jobsite safety climate.Short-termIdea #4 - Actively participate in meetingsAlready AdoptedManagement should actively participate in meetings where hazards are reviewed and initiate discussion on safetyin other meetings. These types of behaviors ensure or provide an opportunity for direct communication betweenemployees and management and help demonstrate to all employees that the company values and understandssafety.Short-termIdea #5 - Strive for Zero Hazard as well as Zero Injury jobsitesAlready AdoptedCompanies should conduct job hazard analyses using safety audits or other tools. These safety audits provideguidance on where changes to processes and products might be needed to help achieve zero injuries on jobsites.Reward structures should be designed to encourage employees to proactively identify hazards (good catch) andreport close calls and injuries.Short-termIdea #6 - Create formalized process for corrective actionAlready AdoptedManagement should take all employee safety concerns seriously and promptly address them. When concernsare ignored, or if there is retaliation, employees may be less likely to report hazards in the future. Establishinga formal process for reporting and responding to safety concerns and for conducting blame-free investigationsreflects a strong commitment to safety. Management should review all incident reports, determine contributingfactors, and communicate their findings to all employees. Consider creating an “action list” to show howissues raised are being addressed and placing the list in a prominent location. This reinforces the message thatemployee contributions to creating a positive safety climate are valued and helps keep them involved. Keepingtrack of hazards and injuries over time provides a directed approach to identifying systematic problems in rmLong-termMid-termLong-termMid-termLong-termClick here http://www.cpwr.com/safety-culture to read the full Safety Culture/Climate workshop report. This worksheet and the rating tool weredeveloped under a cooperative agreement (#U60-OH009762) to CPWR – The Center for Construction Research and Training from the National Institute forOccupational Safety and Health (NIOSH). Its contents are the sole responsibility of the authors and do not necessarily represent the official view of NIOSH. 2016, CPWR-The Center for Construction Research and Training2June 2016

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateAligning and Integrating Safety as a ValueConstruction management, in partnership with their employees, is responsible for ensuring that jobsite hazards areeliminated, or at least minimized. These partnerships are most effective when they exist within a positive safety climate.ORKSHEE#2TWThe safety climate on a construction jobsite refers to managements’ and employees’ sharedperceptions about the extent to which safety is rewarded, expected, valued and reinforced. Itmay be influenced by things such as project scheduling and planning methods and norms ofthe trades working on-site.Safety must be integrated into all company activities to ensure it is valued as much as all other business functions. This occurs when management clearly andconsistently communicates safety expectations. Truly valuing safety means it is never compromised for productivity. Which of the following best describes yourcompany?INATTENTIVEREACTIVECOMPLIANTSafety is a cost; a necessaryevil. Safety is not integratedin policies or procedures;the primary focus is onproductivity. There is littleor no budget for safety. Thebelief is that constructionis inherently dangerousand nothing can be doneto change it. Accidentsare human error and arepunished.Safety is inconsistentlycommunicated as a priority.When a project falls behindschedule, productionbecomes valued more thansafety. Safety is not valuedor enforced when work isconducted on varying shiftsor on weekends becauseno one is watching orcares. Safety policies arenot reviewed routinely forconsistency or relevancy.The OSHA requirementsare the safety program.Safety indicators focussolely on injuries, illnesses,and accidents. Safetymeetings are conducted onlywhen required.PROACTIVESafety is included in bids.Subcontractor selectionis based on safetyperformance. Safety isnot compromised forproductivity. Preventionthrough Design is oftenused to reduce hazards.Routine inspections arecompleted when items aretracked to abatement.EXEMPLARYSafety is formallyintegrated into policies andprocedures; communicatedclearly and consistentlyto everyone. All meetingsinclude safety. Safety isnever compromised forproductivity.Regular communicationreinforces the culture ofsafety as a value. Leadingindicators are measuredand used to improve thesafety climate on jobsites.Prevention through Designis used to reduce injuriesand exposures.How to become exemplaryReview the ideas below and check the short-term (1-2 months), mid-term (6-12 months), or long-termcommit to adopt and by when. Congratulations, if you’ve already adopted the idea!(1-2 years) circle to indicate which you willIdea #1 - Integrate safety expectations into policies, procedures, and guidelines to ensure they are aligned withother company prioritiesWhile safety may not be relevant to all policies and procedures, incorporating and integrating appropriate safetylanguage into those that are shows employees that the company values safety and more importantly values them.Of course just writing it down does not make it happen. Adequate resources are necessary so safety policies andprocedures are implemented properly to show that employee safety really is the primary value.Already AdoptedShort-termMid-termLong-termIdea #2 - Bring together people from different groups to discuss project related safety strategiesAlready AdoptedA positive safety climate thrives when employees in different groups (within or across disciplines or functions)have the opportunity to communicate about project-specific safety issues. For example, architects, engineers,construction workers, subcontractor managers, and even human resource employees have different perspectiveson project-related safety and strategies for managing them. By encouraging everyone to discuss safety duringproject planning and execution, relationships are built, mutual trust is established, and safety becomes integratedand valued by all.Short-term3Mid-termLong-term

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateIdea #3 - Reinforce safety through on-going trainingAlready AdoptedProvide resources to ensure that supervisors and workers receive the training needed to work safely andunderstand that they are also responsible for a safe jobsite. Supervisor training should focus on the hazardidentification, leadership, and communication skills needed to create and sustain a positive jobsite safety climateand emphasize that safety cannot be compromised. Employee training should equip them to proactively identifyand report safety hazards. Companies should give employees stop work authority for serious or imminentdangers.Short-termIdea #4 - Ensure safety is discussed at all regularly scheduled meetingsAlready AdoptedSafety should be the focal point at all jobsites’ weekly and daily planning meetings. Consider starting the meetingswith a “safety minute.” Train supervisors to carry out safety-focused discussions with employees throughoutthe day about potential hazards and any close calls/good catches they may have observed. When hazards areidentified they should be promptly addressed and employees should be notified of how the hazard has been or isbeing mitigated.Short-termIdea #5 - Periodically assess if the company’s expressed safety-related values are aligned with other values suchas productivity and reducing costAlready AdoptedGathering quantitative (surveys, audits) or qualitative (informal interviews, focus groups) data from workers andsupervisors can help detect gaps between what a company says about safety and what employees perceive. Theinformation can reveal where changes may be needed. Data should also be collected after changes are made todetermine if the gap has narrowed. Questions used to collect this data can assess the degree to which: rmLong-termemployees share a proactive vision of safety;safety goals are understood;accountability is equal and applied evenly at all levels;management demonstrates commitment to employee safety and health;roles and responsibilities for implementing safety are defined and understood;employees are part of the safety process;safety is valued equal to or greater than production;employees feel empowered to stop work if they identify a hazardous situation;principles of Prevention through Design (PtD) are embraced; andsafety is integrated into planning and part of everything the company does.Click here http://www.cpwr.com/safety-culture to read the full Safety Culture/Climate workshop report. This worksheet and the rating tool weredeveloped under a cooperative agreement (#U60-OH009762) to CPWR – The Center for Construction Research and Training from the National Institute forOccupational Safety and Health (NIOSH). Its contents are the sole responsibility of the authors and do not necessarily represent the official view of NIOSH. 2016, CPWR-The Center for Construction Research and Training4June 2016

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateEnsuring Accountability at All LevelsConstruction management, in partnership with their employees, is responsible for ensuring that jobsite hazards areeliminated, or at least minimized. These partnerships are most effective when they exist within a positive safety climate.ORKSHEE#3TWThe safety climate on a construction jobsite refers to managements’ and employees’ sharedperceptions about the extent to which safety is rewarded, expected, valued and reinforced. Itmay be influenced by things such as project scheduling and planning methods and norms ofthe trades working on-site.Everyone involved in a construction project should be held accountable for safety, including the contractors’ safety personnel and supervisors, and workers. Specificresponsibilities for implementing safety need to be clearly defined at all levels appropriate for an individual’s role, and communicated and regularly reinforced.Which of the following best describes your company?INATTENTIVEREACTIVESafety-related expectationsare not clearly articulated.Only employees are heldaccountable for safetyperformance. There areno performance reviewsor safety metrics. Bonusesare based on productivityand number of reportedinjuries, which maydiscourage reporting.Incident or close callinvestigations result inpunishment. Written safetyor health policies don’texist.Employees areautomatically punished(e.g., fined, suspended,or fired) for poor safetyperformance. Poor projectsafety performance carriesfew consequences forsupervisors. Safety goalsare not established andperformance measuresare not gathered movingforward nor used toevaluate progress.COMPLIANTEstablished safetygoals are based only onOSHA guidelines. Thecompany collects injuryand illness data, butthey are not shared withsupervisors or workers.Incident investigationsare conducted but theyare not performed in a“blame-free” manner.PROACTIVESafety goals go above andbeyond OSHA guidelinesand are used as a basis forsupervisor performanceand to ensure continuousimprovement. Allemployees are recognizedand sometimes rewardedfor identifying hazards,reporting close calls,creating safety solutions,and for superior safetyperformance. Incidentinvestigations result inpositive outcomes andimprovement.EXEMPLARYSafety commitment andexpectations are consistentlycommunicated across thecompany, and to all businesspartners. Everyone isrecognized and includedin safety awards basedon leading vs. laggingindicators. Supervisorand worker performanceevaluations are based onleading and lagging safetyindicators. Safety measuresare compared to othercompanies’ performancemeasures and used forcontinuous improvement.Safety performance is aprimary factor in hiringmanagers and subcontractors,and for promotions. Alltypes of project employeesare responsible for safety.Incident investigations resultin positive outcomes andimprovement, and lessons areshared.How to become exemplaryReview the ideas below and check the short-term (1-2 months), mid-term (6-12 months), or long-termcommit to adopt and by when. Congratulations, if you’ve already adopted the idea!(1-2 years) circle to indicate which you willIdea #1 - Create an incentive structure that promotes and rewards safety processes not just outcomesAlready AdoptedCompanies may create a disincentive to report incidents if workers, supervisors, and crews are rewarded forachieving a low recordable injury rate. This sends mixed messages about whether safety is valued comparedto productivity and other company requirements. Mixed messages can lead to confusion and damage the trustbetween employees and management necessary to achieve a positive safety climate. A better approach is torecognize and reward employees for identifying, reporting, and eliminating hazards. An on-line incident reportingsystem could be developed that employees would use to notify management when an incident or close call isreported. An “action list” could be placed in a prominent location to show how issues are being addressedand who was rewarded for identifying the hazard. This creates a climate that reinforces the idea that employeecontributions for implementing safety are valued.Short-term5Mid-termLong-term

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateIdea #2 - Develop, distribute, and implement written safety policiesAlready AdoptedWritten safety policies should clearly describe expectations, roles, and responsibilities for establishing andmaintaining a positive jobsite safety climate. The policies should be developed through a joint effort of affectedstaff and be signed by the owner. The policies should be distributed to and reviewed with all employees,incorporated into the company’s safety manual, and be reinforced verbally on a daily basis.Short-termIdea #3 - Conduct blame-free incident investigationsAlready AdoptedCursory investigations of incidents that seek to blame, rather than learn, hamper the development of a positivesafety climate and the free flow of information. Such investigations can generate a climate of fear amongemployees that often leads to under- or non-reporting of potential hazards, close calls, and injuries. Whileunderreporting may improve a company’s safety record, it does not lead to a stronger safety climate and mayweaken it. First-line supervisors need training on how to conduct blame-free incident and close call investigations.Companies should try hard to find the root cause of all incidents by examining the possible contributingenvironmental, organizational, and human factors. Mechanisms must be implemented to share findingsthroughout the company.Short-termIdea #4 - Incorporate safety leadership into supervisor evaluationsAlready AdoptedA supervisor’s annual performance evaluation should emphasize his/her leadership skills with respect to safety.A competency-based scale (like the one above) could be developed that lays out the expectations for poor tosuperior performance. The scale would contain leadership behaviors such as the supervisor’s ability to empoweremployees to identify hazards and stop work if necessary, report incidents, and participate in blame-free incidentinvestigations. Competency-based scale evaluation data can be gathered by asking employees directly about onsite safety leadership and by observational methods. Strengths and weaknesses identified in the evaluation shouldbe discussed with supervisors so improvement goals can be termMid-termLong-termClick here http://www.cpwr.com/safety-culture to read the full Safety Culture/Climate workshop report. This worksheet and the rating tool weredeveloped under a cooperative agreement (#U60-OH009762) to CPWR – The Center for Construction Research and Training from the National Institute forOccupational Safety and Health (NIOSH). Its contents are the sole responsibility of the authors and do not necessarily represent the official view of NIOSH. 2016, CPWR-The Center for Construction Research and Training6June 2016

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety ClimateImproving Supervisory LeadershipConstruction management, in partnership with their employees, is responsible for ensuring that jobsite hazards areeliminated, or at least minimized. These partnerships are most effective when they exist within a positive safety climate.ORKSHEE#4TWThe safety climate on a construction jobsite refers to managements’ and employees’ sharedperceptions about the extent to which safety is rewarded, expected, valued and reinforced. Itmay be influenced by things such as project scheduling and planning methods and norms ofthe trades working on-site.Supervisors and foremen have the authority and ability to make changes and correct hazards on the jobsite. How they lead, act as role models, and communicateis important for creating a strong, positive safety climate. Which of the following best describes your company?INATTENTIVEREACTIVEThere is no safety visionor safety leadership.Supervisors and foremenhave no supervisorytraining and havelittle knowledge orunderstanding of regulatoryrequirements. Supervisorsand foremen manage andpunish using intimidation.The focus is on individualbehavior without takingthe process into account.Supervisors and foremenplay the blame game whenan incident occurs insteadof trying to find the rootcause.Supervisors and foremenignore workers’ inputregarding potential hazardsand close calls. Supervisorsand foremen focus onindividual behavior as afoundation for safety anddo not consider underlyingfactors that can impactsafety. The companybecomes concerned withsafety and the supervisor’sor foreman’s leadershipskills only after an incidentor regulatory action occurs.COMPLIANTSupervisors and foremenare trained and are guidedby, and follow OSHAregulations, never goingabove or beyond.PROACTIVEEXEMPLARYSupervisors and foremenlead by participating in, andinitiating, safety programactivities that focus oncontinuous improvement.Supervisors and foremenseek advice from, and use,workers’ input to improvesafety.Supervisors and foremendisplay a personal vision for,and a deep commitment to,creating a strong, positiveproject safety climate.They inspire and motivateworkers to share theircommitment. They establishclear safety-related roles andresponsibilities, make safetya major component of allmeetings, and instill a sense ofsafety ownership at all levels.Supervisors and foremenare effective communicators,excellent role models forsafety, and they coach andteach safety to workers in theircrews.How to become exemplaryReview the ideas below and check the short-term (1-2 months), mid-term (6-12 months), or long-termcommit to adopt and by when. Congratulations, if you’ve already adopted the idea!(1-2 years) circle to indicate which you willIdea #1 - Train supervisors and foremen on leadership skillsFor most people, leadership skills must be learned through education, training, and experience. Below are fouraspects of a true leader. While one would not necessarily be trained separately on each of these, the scale can beused to evaluate where supervisors and foremen are currently and prioritize areas for improvement.1a. Leads by Example – Is a role model for safety – “Walks the Talk”Workers are constantly observing their supervisor’s and foreman’s safety-related attitudes andbehaviors to learn what the safety-related expectations are on the jobsite. Supervisors and foremenwho lead by example consistently demonstrate through their words and actions that safety is valued.Supervisors and foremen who give inconsistent safety messages reinforce worker perceptions thatproductivity trumps safety, and that it’s ok to cut corners, not wear PPE, or not report close calls.Supervisors and foremen who consistently send and demonstrate pro-safety messages get betteroutcomes.1b. Encourages InnovationAlready AdoptedShort-termMid-termLong-termAlready AdoptedExemplary companies expect their supervisors and foremen to communicate with workers in theircrew about work tasks as well as potential hazards. This can be done during daily pre-task planningmeetings where workers, who are exposed to the risks, can provide practical solutions. Depending onthe complexity of the solution, the company can reward the worker(s).7Short-termMid-termLong-term

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety Climate1c. Is a CoachAlready AdoptedSupervisors and foremen with good coaching skills create safety goals collaboratively with workersand help them achieve goals by removing barriers and providing feedback. Constructive feedback isessential and is a skill that can be learned using these steps. Initially, the supervisor or foreman tells theworker what was observed and why it was risky and the potential outcomes if the activity continues.Next, they would work together to create a goal and a plan for making changes (if needed). Timelyfeedback should occur frequently. Remember that goals should be in line with the over

Worksheets and a Rating Tool to Help You Strengthen Jobsite Safety Climate Demonstrating Management Commitment Construction management, in partnership with their employ

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