Sample Engagement Letter Wording

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SampleEngagement Letter WordingAnd other important Practice LettersPresented by: NAPLIA150 Speen Street, Suite 102, Framingham, MA 01701Tel 866.262.7542Fax 508.656.1399WWW.NAPLIA.COM

Page 2Table of ContentsDescriptionPageBlanket Disclaimer & Copyright3Overview4 - 5Sample Engagement Letter WordingAudit Engagement Wording6 - 10Compilation Engagement Wording11 - 15Review Engagement Wording16 - 20Tax Return (Personal) Wording21 - 25Tax Return (Business) Wording26 - 30Combined Services Audit & Tax Engagement Wording31 - 37Agreed Upon Procedures Engagement Wording38 - 43Bookkeeping Engagement Wording43 - 47Acceptance Agent Engagement Wording48 - 50Conflict of Interest “Informed Consent”: Joint Representation51 - 52Sample FBAR Engagement Wording53Sample Disengagement Wording54 - 55Sample Lender Request for Verification Response56Negative Engagement Wording57Sample Alternative Dispute Resolution “ADR” Language58Sample Limitation of Liability Language59Sample Letter to Successor Accountant60 - 61Sample File Retention Policy62Sample SSARS No. 21 Language63Sample Affordable Care Act (ACA) Confirmation Letter67Contributors69 - 71About NAPLIA / Contact Information72Additional Resources73Copyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

Page 3Disclaimer & CopyrightThe sample engagement letter wording provided in this manual is intended as a benefit to those clientsof North American Professional Liability Insurance Agency, LLC. Please read the following disclaimercarefully before choosing to use any of the sample language in your practice.The example engagement letter wording in this manual is intended solely for general educationalpurposes. It is not intended for the purpose of providing specific legal, accounting, or other professionaladvice to any particular recipient or with respect to any particular jurisdiction.The authors, publisher, and distributor of this document:(1) Make no representations, warranties, or guarantees as to its technical accuracy or compliance withany law ( federal, state, or local) or professional standard; and,(2) Assume no responsibility to any recipient of this document to correct or update its contents for anyreason, including changes in any law or professional standard.Before using any engagement letter in your practice, you should formally retain the counsel of anattorney knowledgeable as to the accounting industry, your practice, and the laws of any jurisdiction(s)within which you conduct your practice to ensure the document’s maximum usefulness and compliancewith applicable laws and professional standardsThis manual is distributed at no financial cost. The information contained within is the copyright ofNorth American Professional Liability Insurance Agency, LLC and the contributing authors listed.Any distribution or reproduction of this material is strictly prohibited.If you have any questions please contact North American Professional Liability Insurance Agency, LLC(NAPLIA) at 1-866-262-7542Copyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

Page 4OverviewEngagement Letters provide you with essential protective wording for your practice. In addition, theyallow you the opportunity to market additional services and ultimately create a stronger relationship withyour clients.Engagement letters should be utilized for all services and include: Outline scope of services Clarify all timelines Disclose all fees Include services not provided Include mediation languageEngagement Letters are Essential to your PracticeAs the title implies, you should truly consider engagement letters essential to every service that youprovide. This is regardless of the extent of the service or the length of time that you have known theclient.Protective wordingA good percentage of professional liability claims arise because the client assumed the accountant wasproviding a greater breadth of services than they were actually engaged to perform. A thoroughengagement letter can provide a defense in responding to such an allegation. This is also why engagementletters should not only include those services for which you have been engaged, but outline those servicesthat you are specifically not providing.MarketingIn defining what services you are not providing, you open the door to suggest further services that youcan provide your client. While protecting yourself, you are effectively marketing your services.Copyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

Page 5Satisfied ClientsMany Accountants fear using engagement letters will alienate long-standing clients, or are overcomplicated for simple engagements. In reality, clients will be most satisfied when their expectations arebased on a clear understanding of the services they are receiving. Client concerns should not be an excusefor protecting your practice. Read the section on “negative engagement letters” relevant to yourindividual tax clients.MediationEach of your engagement letters should include a mediation clause. The cost to mediate a clientdisagreement tends to be significantly less than litigation. This will mitigate the potential severity of anyclaims that do arise and can be effective in maintaining client relationships when unfortunate scenariosdo arise.Limitation of LiabilityA limitation of liability provision and a consequential damage provision within your engagement lettermay not always be enforceable. They none the less offer several benefits. Namely, they are enforceablein many instances and courts are accepting them with more frequency of late. See, Creative PlaythingsFranchising, Corp v. James A. Reiser, Jr., 463 Mass. 758 (2012). In addition, an accepted limitationprovision should act as a deterrent in pursuing litigation when a client or plaintiff attorney understandsthat challenging the enforceability is an obstacle to pursuing a case.Overall, engagement letters are essential in creating a paper trail for the potential defense of anydiscrepancy with your clients. They should be utilized in all possible instances and considered a positivestep in protecting your practice and creating client satisfaction.Copyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

Page 6Example Audit Engagement Letter[Date][Client Contact][Client Name][Client Address]Dear [Client Contact]:This letter is to confirm our understanding of the terms and objectives of our engagement and thenature and limitations of the services we will provide.We will audit the consolidated balance sheet of [Client Name] as of [Date], and the related consolidatedstatements of operations, retained earnings (deficit), and cash flows for the year then ended.The objective of our audit is the expression of an opinion about whether your consolidated financialstatements are fairly presented, in all material respects, in conformity with accounting principlesgenerally accepted in the United States of America. Our audit will be conducted in accordance withauditing standards generally accepted in the United States and will include tests of your accountingrecords and other procedures we consider necessary to enable us to express such an opinion. If ouropinion is other than unqualified, we will discuss the reasons with you in advance. If, for any reason, weare unable to complete the audit or are unable to form or have not formed an opinion, we may declineto express an opinion or to issue a report as a result of this engagement.Our procedures will include tests of documentary evidence supporting the transactions recorded in theaccounts, tests of the physical existence of inventories, and direct confirmation of receivables andpayables and certain other assets and liabilities by correspondence with selected customers, creditors,and financial institutions. We will also request written representations from your attorneys as part ofthe engagement, and they may bill you for responding to this inquiry. At the conclusion of our audit, wewill require certain written representations from you about the financial statements and relatedmatters.An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in thefinancial statements. Consequently, our audit will involve judgment about the number of transactionsto be examined and the areas to be tested. Also, we will plan and perform the audit to obtainreasonable assurance about whether the financial statements are free of material misstatement.Because an audit is designed to provide reasonable, but not absolute, assurance and because we will notperform a detailed examination of all transactions, there is a risk that material errors, fraud, or illegalacts, may exist and not be detected by us. In addition, an audit is not designed to detect immaterialerrors, fraud, or other illegal acts or illegal acts that do not have a direct effect on the financialstatements. Our engagement cannot, therefore, be relied upon to disclose errors, fraud, or other illegalacts that may exist. However, we will inform you of any material errors that come to our attention andany fraud that comes to our attention. We will also inform you of any other illegal acts that come to ourCopyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

Page 7attention, unless clearly inconsequential. Our responsibility as auditors is limited to the period coveredby our audit and does not extend to any later periods of which we are not engaged as auditors.Our audit will include obtaining an understanding of your internal controls sufficient to plan the auditand to determine the nature, timing, and extent of audit procedures to be performed. An audit is notdesigned to provide assurance on internal controls or to identify reportable conditions, that is,significant deficiencies or material weaknesses in the design or operation of internal control.Accordingly, we have no responsibility to identify and communicate significant deficiencies or materialweaknesses in your internal controls as part of this engagement, and our engagement cannot be reliedupon to disclose the same. However, during the audit, if we become aware of such reportableconditions, we will communicate them to you.Prior to preparation and execution of this engagement letter, we discussed with you the fact that weprovide clients with services specifically focused on identifying and addressing weaknesses in internalcontrols (internal control review), and on searching for the existence of fraud within your company(fraud audit). We further explained the additional costs associated with such different levels of service.After consideration of such services, you have informed us that you wish to retain us to perform onlythe audit services described in this letter.You are responsible for adopting sound accounting policies, for maintaining an adequate and efficientaccounting system, for safeguarding assets, for authorizing transactions, for retaining supportingdocumentation for those transactions, and for devising a system of internal controls that will, among otherthings, help assure the preparation of proper financial statements. You are also responsible for adjustingthe financial statements to correct material misstatements and for confirming to us in the managementrepresentation letter that the effects of any uncorrected misstatements aggregated by us during thecurrent engagement and pertaining to the latest period presented are immaterial, both individually andin the aggregate, to the financial statements taken as a whole. Furthermore, you are responsible formanagement decisions and functions, for designating a competent employee to oversee any of theservices we provide, and for evaluating the adequacy and results of those services.You are responsible for the design and implementation of programs and controls to prevent and detectfraud, and for informing us about all known or suspected fraud affecting the Company involving (a)management (b) employees who have significant roles in internal control, and (c) others where thefraud could have a material effect on the financial statements. You are also responsible for informing usof your knowledge of any allegations of fraud or suspected fraud affecting the Company received incommunications from employees, former employees, regulators, or others. In addition, you areresponsible for identifying and ensuring that the entity complies with applicable laws and regulations.You are responsible for making all financial records and related information available to us and for theaccuracy and completeness of that information. We will advise you about appropriate accountingprinciples and their application and will assist in the preparation of your financial statements, but theresponsibility for the financial statements remains with you. As part of our engagement, we maypropose standard, adjusting, or correcting journal entries to your financial statements. You areCopyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

Page 8responsible for reviewing the entries and understanding the nature of any proposed entries and theimpact they have on the financial statements.In order for us to complete this engagement, and to do so efficiently, we require unrestricted access tothe following documents and individuals within your company: . We understand thatyour employees will prepare all cash, accounts receivable, and other confirmations we request and willlocate any documents selected by us for testing. Any failure to provide such cooperation, and to do soon a timely basis, will impede our services, and may require us to suspend our services or withdraw fromthe engagement.Our fees for this engagement are not contingent on the results of our services. Rather, our fees for thisengagement will be based on our standard hourly rates, as set forth on the attached rate sheet. Inaddition, you agree to reimburse us for any of our out-of-pocket costs incurred in connection with theperformance of our services. We estimate that our fee for these services will range from approximatelyto . You acknowledge that this range is not a limit to the total fees we maycharge for our services, and that our fees may actually exceed that range. However, in the event thatwe encounter unusual circumstances that would require us to expand the scope of the engagement,and/or if we anticipate our fees exceeding the aforementioned range, we will adjust our estimate, andobtain your prior approval before continuing with the engagement.Prior to commencing our services, we require that you provide us with a retainer in the amount of. The retainer will be applied against our final invoice, and any unused portion will bereturned to you upon our collection of all outstanding fees and costs related to this engagement. Ourfees and costs will be billed monthly, and are payable upon receipt. Invoices unpaid 30 days past thebilling date may be deemed delinquent, and are subject to an interest charge of 1.0% per month. Wereserve the right to suspend our services or to withdraw from this engagement in the event that any ofour invoices are deemed delinquent. In the event that any collection action is required to collect unpaidbalances due us, you agree to reimburse us for our costs of collection, including attorneys’ fees.If we elect to terminate our services for nonpayment, or for any other reason provided for in this letter,our engagement will be deemed to have been completed upon written notification of termination, evenif we have not completed our report. You will be obligated to compensate us for all time expended, andto reimburse us for all of our out-of-pocket costs, through the date of termination.In connection with this engagement, we may communicate with you or others via email transmission.As emails can be intercepted and read, disclosed, or otherwise used or communicated by an unintendedthird party, or may not be delivered to each of the parties to whom they are directed and only to suchparties, we cannot guarantee or warrant that emails from us will be properly delivered and read only bythe addressee. Therefore, we specifically disclaim and waive any liability or responsibility whatsoeverfor interception or unintentional disclosure of emails transmitted by us in connection with theperformance of this engagement. In that regard, you agree that we shall have no liability for any loss ordamage to any person or entity resulting from the use of email transmissions, including anyconsequential, incidental, direct, indirect, or special damages, such as loss of revenues or anticipatedprofits, or disclosure or communication of confidential or proprietary information.You are responsible to notify us in advance of your intent to reproduce our report for any reason, inwhole or in part, and to give us the opportunity to review any printed material containing our reportCopyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

Page 9before its issuance. Such notification does not constitute an acknowledgement on our part of any thirdparty's intent to rely on the financial statements. With regard to financial statements publishedelectronically on your internet website, you understand that electronic sites are a means to reproduceand distribute information. We are not required to read the information contained in your sites, or toconsider the consistency of other information in the electronic site with the original document.It is our policy to retain engagement documentation for a period of seven years, after which time we willcommence the process of destroying the contents of our engagement files. To the extent weaccumulate any of your original records during the engagement, those documents will be returned toyou promptly upon completion of the engagement, and you will provide us with a receipt for the returnof such records. The balance of our engagement file, other than the compiled financial statement,which we will provide to you at the conclusion of the engagement, is our property, and we will providecopies of such documents at our discretion and if compensated for any time and costs associated withthe effort.In the event we are required to respond to a subpoena, court order or other legal process forthe production of documents and/or testimony relative to information we obtained and/orprepared during the course of this engagement, you agree to compensate us at our hourly rates,as set forth above, for the time we expend in connection with such response, and to reimburseus for all of our out-of-pocket costs incurred in that regard.In the event that we are or may be obligated to pay any cost, settlement, judgment, fine, penalty, orsimilar award or sanction as a result of a claim, investigation, or other proceeding instituted by any thirdparty, then to the extent that such obligation is or may be a direct or indirect result of your intentionalor knowing misrepresentation or provision to us of inaccurate or incomplete information in connectionwith this engagement, and not any failure on our part to comply with professional standards, you agreeto indemnify us, defend us, and hold us harmless as against such obligations.You agree that any dispute (other than our efforts to collect an outstanding invoice) that may ariseregarding the meaning, performance or enforcement of this engagement or any prior engagement thatwe have performed for you, will, prior to resorting to litigation, be submitted to mediation, and that theparties will engage in the mediation process in good faith once a written request to mediate has beengiven by any party to the engagement. Any mediation initiated as a result of this engagement shall beadministered within the county of [County and State], by [Name of Mediation Organization], accordingto its mediation rules, and any ensuing litigation shall be conducted within said county, according to[State] law. The results of any such mediation shall be binding only upon agreement of each party to bebound. The costs of any mediation proceeding shall be shared equally by the participating parties.Any litigation arising out of this engagement, except actions by us to enforce payment of ourprofessional invoices, must be filed within one year from the completion of the engagement,notwithstanding any statutory provision to the contrary.This engagement letter is contractual in nature, and includes all of the relevant terms that will governthe engagement for which it has been prepared. The terms of this letter supersede any prior oral orwritten representations or commitments by or between the parties. Any material changes or additionsCopyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

P a g e 10to the terms set forth in this letter will only become effective if evidenced by a written amendment tothis letter, signed by all of the parties.If, after full consideration and consultation with counsel if so desired, you agree that the foregoingterms shall govern this engagement, please sign this letter in the space provided and return the originalsigned letter to me, keeping a fully-executed copy for your records.Thank you for your attention to this matter, and please contact me with any questions that you mayhave.Very truly yours,[Firm Contact][Title]ACCEPTED AND AGREED:[CLIENT NAME]By: [Name of Signatory]DateIts: [Title]Copyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

P a g e 11Example Compilation Engagement Letter[Date][Client Contact][Client Name][Client Address]Dear [Client Contact]:This letter is to confirm our understanding of the terms and objectives of our engagement and thenature and limitations of the services we will provide.We will compile, from information you provide, the balance sheet of [Client Name] as of [Date], and therelated statements of operations and retained earnings (deficit) for the year then ended in accordancewith Statements on Standards for Accounting and Review Services issued by the American Institute ofCertified Public Accountants. We will not audit or review such financial statements. We will not reviewor evaluate internal controls, confirm receivables or other balances with third parties, or observephysical inventory. Our services will be limited to presenting in financial statement form informationthat management represents to us. You are responsible for the preparation and fair presentation of thefinancial statements using the accounting standards generally accepted in the United States of America.We will not express an opinion or other form of assurance on such financial statements.Our report on the annual financial statements of [Client Name] is presently expected to read as follows:We have compiled the accompanying balance sheet of [Client Name] as of [Date],and the related statements of income, retained earnings, and cash flows for theyear then ended. We have not audited or reviewed the accompanying financialstatements and, accordingly, do not express an opinion or provide any assuranceabout whether the financial statements are in accordance with accountingprinciples generally accepted in the United States of America.Management is responsible for the preparation and fair presentation of the financial statementsin accordance with accounting principles generally accepted in the United States of America andfor designing, implementing, and maintaining internal control relevant to the preparation andfair presentation of financial statements.Our responsibility is to conduct the compilation in accordance with Statements on Standards forAccounting and Review Services issued by the American Institute of Certified PublicAccountants. The objective of a compilation is to assist management in presenting financialinformation in the form of financial statements without undertaking to obtain or provide anyassurance that there are no material modifications that should be made to the financialstatements.Copyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

P a g e 12If management elects to omit substantially all disclosures from the financial statements, we will includean additional paragraph that will read as follows:Management has elected to omit substantially all of the disclosures ordinarily included infinancial statements prepared in accordance with U.S. generally accepted accounting principles.If the omitted disclosures were included in the financial statements, they might influence theuser’s conclusions about the organization’s assets, liabilities, net assets, revenue, and expenses.Accordingly, the financial statements are not designed for those who are not informed aboutsuch matters.If for any reason we are unable to complete the compilation of your financial statements we will notissue a report on such statements as a result of this engagement.[Name of Engagement Partner] is the engagement partner and is responsible for supervising theengagement and signing the report or authorizing another individual to sign it.The distribution of our report is restricted to the internal use of the management of your company, and,accordingly, will not be distributed to outside parties to obtain credit or for any other purpose withoutour prior express written consent. Our compilation engagement will not be planned or conducted incontemplation of reliance by any other party or with respect to any specific transaction and is notintended to benefit or influence any other party. Therefore, items of possible interest to a third partymay not be specifically addressed or matters may exist that could be assessed differently by a thirdparty.Our engagement cannot be relied upon to disclose errors, fraud, or other illegal acts that may exist.However, we will inform you of any material errors that come to our attention and any fraud or otherillegal acts that come to our attention, unless they are clearly inconsequential. In addition, we have noresponsibility to identify and communicate significant deficiencies or material weaknesses in yourinternal controls as part of this engagement, and our engagement cannot be relied upon to disclose thesame.Prior to preparation and execution of this engagement letter, we discussed with you the fact that weprovide clients with levels of service higher than a compilation, such as audit and review services, andwe explained to you the manner in which such levels of service differ from a compilation. We alsoexplained to you that we provide clients with services specifically focused on identifying and addressingweaknesses in internal controls (internal control review), and on searching for the existence of fraudwithin your company (fraud audit). We further explained the additional costs associated with suchhigher and different levels of service. After consideration of such services, you have informed us thatyou wish to retain us to perform only the compilation services described in this letter.You are responsible for adopting sound accounting policies, for maintaining an adequate and efficientaccounting system, for safeguarding assets, for authorizing transactions, for retaining supportingdocumentation for those transactions, and for devising a system of internal controls that will, amongother things, help assure the preparation of proper financial statements. Furthermore, you areresponsible for management decisions and functions, for designating a competent employee to overseeany of the services we provide, and for evaluating the adequacy and results of those services.Copyright 2015 by North American Professional Liability Insurance Agency, LLC. All rights reserved.

P a g e 13You are responsible for the design and implementation of programs and controls to prevent and detectfraud, and for informing us about all known or suspected fraud affecting the Company involving (a)management (b) employees who have significant roles in internal control, and (c) others where thefraud could have a material effect on the financial statements. You are also responsible for informing usof your knowledge of any allegations of fraud or suspected fraud affecting the Company received incommunications from employees, former employees, regulators, or others. In addition, you areresponsible for identifying and ensuring that the entity complies with applicable laws and regulations.In order for us to complete this engagement, and to do so efficiently, we require unrestricted access tothe following documents and individuals within your company: . Any failure toprovide such cooperation, and to do so on a timely basis, will impede our services, and may require us tosuspend our services or withdraw from the engagement.Our fees for this engagement are not contingent on the results of our services. Rather, our fees for thisengagement will be based on our standard hourly rates, as set forth on the attached rate sheet. Inaddition, you agree to reimburse us for any of our out-of-pocket costs incurred in connection with theperformance of our services. We estimate that our fee for these services will range from approximatelyto . You acknowledge that this range is not a limit to the total fees we maycharge for our services, and that our fees may actually exceed that range. However, in the event thatwe encounter unusual circumstances that would require us to expand the scope of the engagement,and/or if we anticipate our fees exceeding the aforementioned range, we will adjust our estimate, andobtain your prior approval before continuing with the engagement.Prior to commencing our services, we require that you provide us with a retainer in the amount of. The retainer will be applied against our fi

Sample Engagement Letter Wording . Audit Engagement Wording. 6 - 10 Compilation Engagement Wording 11 - 15 Review Engagement Wording. 16 - 20 Tax Return (Personal) Wording 21 - 25 Tax Return (Business) Wording . 26 - 30 Combined Services Audit & Tax Engagement Wording 3

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