COMPASS COMPETENCY ASSESSMENT IN SPEECH PATHOLOGYASSESSMENT RESOURCE MANUAL2nd edition 2013Excerpt: Professional Competencies
Authorship:Sue McAllister, Flinders University of South AustraliaMichelle Lincoln, The University of SydneyAlison Ferguson, The University of NewcastleLindy McAllister, The University of SydneyFunding and in-kind support from:Speech Pathology Australia and the Australian Research Council, in collaboration with TheUniversity of Sydney, The University of Newcastle and Charles Sturt University.Citation format: McAllister, S., Lincoln, M., Ferguson, A. & McAllister, L. (2013) (2nd ed) COMPASS :Competency assessment in speech pathology assessment resource manual: excerptprofessional competencies. Melbourne: Speech Pathology Australia.Publication information:ISBN 978-1-876705-13-8Published by: Speech Pathology Australia, Ltd., Melbourne, AustraliaCopyright 2006, 2013 The Speech Pathology Association of Australia Limited. All rightsreserved.Contact details:Level 2 / 11–19 Bank Place, Melbourne Victoria 3000T61 3 9642 4899F61 3 9642 eechpathologyaustralia.org.au
ContentsList of Tables. iiIntroduction . 1Professional Competencies . 1Detailed Description of Professional Competencies . 3Professional Competency Unit 1: Reasoning. 3Professional Competency Unit 2: Communication . 5Professional Competency Unit 3: Learning . 6Professional Competency Unit 4: Professionalism . 7Competency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies)i
List of TablesTable 1: Professional Competencies . 2Competency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies)ii
COMPASS Competency Assessment in Speech PathologyAssessment Resource ManualExcerpt: Professional CompetenciesIntroduction This document is an excerpt from COMPASS : Competency assessment in speech pathologyndassessment resource manual (2 edition). Access the full manual on the Speech PathologyAustralia website ces/compassr) or from within COMPASS online.The full manual contains additional information on: description of the COMPASSdefinitions and terminologyassessment procedurebehavioural exemplars for occupational competenciesrating students with the paper-based copy of COMPASS COMPASS Projects bibliography.Professional CompetenciesThe Professional Competencies were developed from information gathered through focusgroups around Australia with university educators, field educators and students, and wereinformed by theory and practice in clinical education. They describe the knowledge andpersonal qualities that are considered critical to competent performance in clinicalplacements. These competencies support the development and maintenance of competentperformance of the Occupational Competencies identified by the profession and itemised in the CBOS (Speech Pathology Australia, 2011). Research with COMPASS confirms thatthese competencies, combined with the CBOS competencies, define speech pathologycompetency underlying good practice (McAllister, 2006). Publications related to the original research and subsequent work with COMPASS , commonly known as ‘The COMPASSProjects’, are detailed in Appendix 2.The following is a more detailed outline of the Professional Competencies than is provided in the Assessment Booklet or COMPASS online, and follows the CBOS Entry-level format(Speech Pathology Australia, 2011). Table 1 below provides a summary of the units andelements. The guidelines in CBOS for professional framework, range of practice and range ofpractice principles also apply to the Professional Competencies. Both the Professional andOccupational Competencies describe Entry-level performance. Please refer to theBehavioural Exemplars for descriptions of performances that represent Novice, Intermediateand Entry-level performances on the Professional and Occupational Competencies.It may appear that there are some areas of overlap between the Professional andOccupational Competencies; however, while the Professional Competencies have synergieswith the Occupational Competencies, they are not exactly the same. Reading the elements,cues and performance indicators will clarify this. You will also note that the ProfessionalCompetency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies)1
Competencies are directed to observable aspects of student performance, rather than beingsolely focused on components of professional practice.Table 1: Professional CompetenciesProfessional CompetenciesUnitsUnit 1: ReasoningUnit 2: CommunicationElements1.1Use effective thinking skills to ensure quality speechpathology practice1.2Integrate collaborative and holistic viewpoints intoprofessional reasoning1.3Use sound professional reasoning strategies to assistplanning for all aspects of service management2.12.3Use interpersonal communication skills to facilitate theeffective practice of speech pathologyUse oral and written reporting and presentation skills tomeet speech pathology objectivesCommunicate effectively with work teams220.127.116.11.4Reflect on performanceStructure own learning/professional developmentDemonstrate an effective attitude to learningBe able to change performance18.104.22.168.44.5Display effective organisational skillsConduct self in a professional mannerDischarge administrative responsibilities effectivelyPossess a professional attitude/orientationDemonstrate ethical behaviour2.2Unit 3: LearningUnit 4: ProfessionalismCompetency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies) 2
Detailed Description of Professional CompetenciesProfessional Competency Unit 1: ReasoningElement 1.1Use effective thinking skills to ensure quality speech pathology practice.Performance criteria1. Critically evaluate, interpret and synthesise information from a variety of knowledgebases, including theoretical, personal and professional craft knowledge, as well asclients, peers and colleagues.CuesStudent is able to: conduct and explain their assessment, intervention and dischargedecisions in a manner that demonstrates that they have consideredinformation from a wide range of knowledge bases and sources identify and justify the various weightings they have applied to differentsources of knowledge when making professional decisions apply new insights and knowledge to clinical situations recognise when assumptions are being made that have not been criticallyexamined identify links between various sources of knowledge and how theycontribute to a better understanding of the clinical situation.2. Use metacognitive thinking skills to monitor reasoning strategies.CuesStudent demonstrates he or she can: reflect on the reasoning process to identify gaps and further informationthat may be required analyse and critique his or her reasoning process in terms of itsaccuracy, reliability and validity critique the reasoning process in terms of logic, scope and relevance toclient identify when observations or conclusions may not be accurate or valid explain his or her reasoning process logically and demonstrateconsideration of the client’s priorities and the broader context of theircommunication and/or swallowing disorder—for example, theirfunctioning in their family, community/school, cultural and religious life identify when further information is required to make reliable and validdecisions about assessment, intervention or discharge identify when sufficient information has been gathered to generate anaction plan.Competency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies) 3
Element 1.2Integrate collaborative and holistic viewpoints into professional reasoning.Performance criteria1. Share decision making with the client and/or caregiver and/or community.2. Understand and respond appropriately to the client and/or caregiver’s experience ofcare, and factor this into decisions.3. Generate and implement plans that are specifically tailored to the client/family orcommunity.4. Identify the constraints and possibilities implicit in the broader context, and how theseshould influence the reasoning process.CuesStudent identifies: relevant cultural issues ethical considerations that affect possible courses of action resources, constraints and opportunities existing in the serviceenvironment, including those represented by the client, their familial andsocial networks, the community and the service provider.5. Seek and incorporate information from relevant others into the reasoning process.Element 1.3Use sound professional reasoning strategies to assist planning for all aspects ofservice management.Performance criteria1. Identify priorities and generate and execute a plan to gather information at each stageof the reasoning cycle.CuesExamples may include that the student: notes short- and long-term plans for intervention and/or ongoingassessment in client file records data from intervention sessions to track the client’s response tointervention observes the client’s responses within sessions and immediately adaptsthe intervention plan.2. Use new information to modify plans, including within sessions and short- and longterm plans.3. Project outcomes.CuesThe student is able to comment on her or his expectations of: the client’s responses to the planned intervention session andcontingency plans to respond to these possibilities the type of progress that can be expected and approximate timeframesfor this progress.4. Apply reasoning skills continuously throughout the intervention to plan,evaluate/monitor and modify each phase of service to the client/family/community.Competency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies) 4
Professional Competency Unit 2: CommunicationElement 2.1Use interpersonal communication skills to facilitate the effective practice of speechpathology.Performance criteria1. Use an effective repertoire of communication skills with all communication partners,including clients/caregivers, staff in their workplace or other agencies, and membersof the community.CuesThe student demonstrates the ability to: develop and maintain a positive interaction prevent, identify and repair communication breakdowns use communication therapeutically (feedback, cuing, reinforcement,reframing and maintaining direction of session) switch communicative codes when required maintain appropriate communication boundaries be positively assertive listen actively recognise, interpret and respond to nonverbal communication signals use effective questioning.2. Communicate from a position of respect and empathy.3. Understand the effect of nonverbal, cultural and situational components ofcommunication.CuesThese components may include: eye contact body position environment presence of other people power imbalances.4. Use communication skills to develop an understanding of and appropriate responseto the needs of others.Element 2.2Use oral and written reporting and presentation skills to meet speech pathologyobjectives.Performance criteria1. Develop documentation that is objective, legible, accurate and up to date.2. Identify useful and necessary information to be included according to the context andpurpose of the report or presentation.3. Communicate information in an ethical manner.4. Present written and verbal information in a clear, concise, meaningful and logicalmanner across all media and contexts.CuesExamples of reporting and presentation media are: verbal electronic communication, including email, social media and the internetCompetency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies) 5
electronic presentation software, such as Microsoft PowerPoint.5. Use a style and content that is appropriate to the target audience.6. Follow organisational policies, procedures and guidelines for reporting and/orpresentation of information.Element 2.3Communicate effectively with work teams.Performance criteria1. Apply communication skills effectively when negotiating, consulting and collaboratingwith colleagues and peers.2. Recognise issues in the workplace that have broad implications, and participate in thedevelopment of cross-professional relationships and team-based approaches toaddress these.Professional Competency Unit 3: LearningElement 3.1Reflect on performance.Performance criteria1. Accurately and objectively report on his or her own performance.2. Reflect on and evaluate performance against his or her goals, or relevant standardsof performance.CuesExamples may include: engages regularly in verbal or written self-evaluation shares clinical journal with CE.3. Demonstrate appreciation of different perspectives.4. Critically analyse information gathered from a variety of sources.5. Identify a range of possible responses to insights developed through reflection.Element 3.2Structure own learning/professional development.Performance criteria22.214.171.124.Demonstrate familiarity with criteria for performance assessment.Identify and acknowledge strengths, weaknesses and learning needs.Develop personal and professional goals based on this appraisal.Develop and implement a plan to achieve personal and professional goals.CuesStudent is able to: identify sources of information and how to access them prioritise learning goals participate in performance assessment and development of a learningplan.Competency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies) 6
Element 3.3Demonstrate an effective attitude to learning.Performance criteria1. Show positive orientation to learning situations.CuesStudent demonstrates behaviours such as: initiative perseverance active extension of knowledge base carefully considered risk taking willingness to ask questions.2. Constructively respond to evaluative feedback.3. Take responsibility for own learning.4. Acknowledge own limitations and errors, and seek support when necessary.5. Share learning.Element 3.4Able to change performance.Performance criteria1. Identify strategies for change.2. Change performance in response to new information or learning experiences.3. Integrate and apply new knowledge across a variety of subsequent contexts wherethis knowledge is relevant.4. Demonstrate ability to recognise core/generic principles and apply these to othercontexts.Professional Competency Unit 4: ProfessionalismElement 4.1Display effective organisational skills.Performance criteria1. Use effective time management across short and long timeframes.CuesTime frames to be considered include managing activities within interventionsessions, across the day, the week and the placement. The speech pathologystudent will demonstrate effective time management as follows: demonstrate a sense of purpose—for example, set goals and worktowards achieving them for himself or herself and/or the client meet deadlines use time management strategies effectively—for example, maintaining adiary, ‘to do’ lists and/or schedules cope with temporal flow so that changes in workload can be responded toeffectively demonstrate a longer term perspective, including planning for andmeeting long-term goals without being distracted by short-term priorities effective organisation of workspace.Competency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies) 7
2. Use personal organisation across all aspects of practice.CuesThe speech pathology student demonstrates behaviours such as: assessment or intervention materials are organised and available asrequired preparation for tutorials attending meetings on time.3. Apply self-management to enable effective practice.CuesThe speech pathology student is able to: recognise stress and its effect on his or her performance identify, manage and negotiate the competing demands of personal life,work and study to ensure that client care and professional responsibilitiesare not neglected.Element 4.2Conduct self in a professional manner.Performance criteria126.96.36.199.Respect facilities, materials and staff of the organisation.Act in a reliable, responsible and accountable manner.Positively represent the profession.Adopt professional dress, language and behaviour according to the requirements ofthe service being provided.Element 4.3Discharge administrative responsibilities effectively.Performance criteria1. Follow organisational administrative policies, procedures and guidelines.CuesThese may include: workplace health and safety policies medico-legal and ethical guidelines clinic procedures and protocols.2. Understand role, duties and responsibilities within the service provider’s organisation.3. Manage caseload responsibilities effectively and responsibly.4. Participate in planning and deliver a quality service using different service deliverymodels.5. Maintain documentation in an exact, professional manner and according to serviceguidelines.6. Participate in quality management processes.Element 4.4Possess a professional attitude/orientation.Performance criteria1. Take responsibility for quality service provision.2. Consider the wellbeing of all clients, staff and peers in the clinic.3. Value the skills of the client, carer, peers and other colleagues.Competency Assessment in Speech Pathology: Assessment Resource Manual (excerpt: Professional Competencies) 8
4. Demonstrate client-centred practice.CuesFor example, the student: focuses on the client’s needs, rather than their own seeks the client’s point of view regarding their needs and priorities.5. Demonstrate a holistic perspective to all aspects of the service that he or sheprovides.CuesFor example, the student is able to: identify and address the wider effect of the individual client’scommunication and/or swallowing disorder upon their quality of life andability to function as a member of their family and the broader community identify the broader issues underpinning communication and swallowingdysfunction and values strategies to address these, such as:o participation in prevention programso collaboration with colleagues to create change in the longer term thatwill promote better outcomes for clients or potential clients.6. Act collaboratively in the provision of services.Element 4.5Demonstrate ethical behaviour.Performance criteria1. Apply the core principles underpinning ethical behaviour to all aspects of client care.CuesThe speech pathology student behaves in a manner that upholds the principlesembodied in the Speech Pathology Australia Code of Ethics in their interactionswith clients, families, the community, employer, profession and colleagues. Thisincludes all aspects of the speech pathology student’s practice, such asprofessional reasoning and decision making for caseload management,interpretation of assessment results, intervention and discharge planning.These principles include: beneficence and non-maleficence truth fairness and justice autonomy professional integrity.These principles will be demonstr
research and subsequent work with COMPASS , commonly known as ‘The COMPASS Projects’, are detailed in Appendix 2. The following is a more detailed outline of the Professional Competencies than is provided in the Assessment Booklet or COMPASS online, and follows the CBOS Entry-level format (Speech Pathology Australia, 2011).
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