Unit 1 Making Contacts Taboo Or Not Taboo? 1, 2, 3 4 & 5 1 .
INTERMEDIATEAnswer keyUnit 1 Making contactsTaboo or not taboo?1, 2, 3 4 & 5 Students’ own answers1 Students’ own answersConference venues2Topics of conversation1Venue A (Disneyland Paris) 2Venue B (Hilton Hotel in Cancún, Mexico ) 1Venue C (Burj Al Arab Hotel in Dubai) 3abcdVenue C (height of the building in metres)Venue B (number of rooms)Venue C (floor with conference facilities)Venue A (number of people the convention centrecan house)e Venue B (discount available on special value dates)f Venue A (size of exhibition space in square metres)g Venue C (size of deluxe suites in square metres)h Venue A (number of meeting rooms)i Venue B (length of private beach in metres)3Venue A: a 2 b 3 c 1 d 6 e 4 f 5Venue B: a 3 b 1 c 2 d 5 e 6 f 4Venue C: a 2 b 3 c 1 d 6 e 4 f 5b food, astrologynospeaker’s talk, conference,weatheryesd work (the merger), rail strikes noewatch, hotel, Mexico, foodyesKeep the conversation going1abcdefghIs this yourWhat do youCan I getWhat line ofTry one ofHave we metIf you’ll excuseIt’s been niceijklmnoI really enjoyedHow are youIsn’t this weatherWould you excuseI must justDo you knowCan I geta a, c, e, f, i, j, k, n, ob b, c, d, e, j, k, n, oc g, h, l, mWho’s who?1d ate tof inyes24 Students’ own answersa byb withc ina Russia, work, drinkc2Do the speakers get on?g forh ati on2 Students’ own answers31 Siemens; director of R&D; Munich; Hilton; datasecurity; headhunted from Philips at double hisprevious salary2 Sony ; head of research; UK; Sheraton; new generationgaming systems; may lose his job if Sony move theirR&D to Frankfurt and appoint a German instead of him3 Warsaw University of Technology; professor; Warsaw;Marriott; innovation strategies; quite influential andthings can go badly for you if you get on the wrong sideof her4 Cisco; head of technical department; the Netherlands;Hyatt; new server technology; was the boss of one ofthe speakers, she fired her when they disagreed aboutthe management of a projectAt a conference party1 Students’ own answers2So, who do you work for?Is this your first time in Paris?And what do you do there?How are you enjoying the conference?Where are you based?Are you giving a presentation?How’s business?Do you know many people here?Can I get you a drink?So, where are you staying?Where are you from originally?Can I get you anything from the buffet?3 Students’ own answersIn Company 3.0 Intermediate Macmillan Publishers Limited 2014ANSWER KEY1
INTERMEDIATELanguage links3VocabularyHello, accounts department. Marius Pot speaking.abcdefghijup; plantin; distributoroff; workersout; productof; jobto; officeunder; takeoverwith; supplierfor; contractdown; factory4He hesitates a lot and has not prepared what to say.5This is Ramon Berenguer from Genex Ace Pharmaceuticals.Can I speak to Catherine Mellor, please? It’s about an invoice.6 Students’ own answers7&8Grammar1aA Does he work for the BBC?B No, he doesn’t work for them anymore. He worksfor CNN.b A Where do you work?B I work for a design company in Frankfurt.c At our firm, we don’t work on Friday afternoons.d On Mondays our CEO usually flies to Oslo.21 b, f2 c, h3 e, g4 a, dVoicemail31 a, e2 d3 b, c4abcdedo you doI’mDo you knoware you enjoyingI guessSuggested answersa Can I help you?b Can I ask who’s calling? / Can I have your name, please?c Can/Could you spell that, please?d Can I give her a message?e Can you tell him I called?f Can you read that back to me?g Can you speak up, please?h Can you tell me when she’ll be back?i Can you get back to me within the hour?j Can you ask him/her to call me back?k Can I get back to you on that?l Can I leave a message?fghijAre you givingI only comeare you stayingI usually stayyou aren’t doingPhrase banka 9 b 6 c 4 d 2 e 10 f 5 g 11h 7i 1j 8k 31a 4 b 1 c 2 d 6 e 3 f 52Message 1Message 2Message 3Message 4Message 5Message 6About fiveIt was finished on time.The quarterly accountsThis morningLast weekStudents’ own ideas3Unit 2 Making calls/d/: phoned, explained, emailed, delivered, called, tried/t/: faxed, finished, talked, despatched, discussed, booked/ɪd/: corrected, wanted, started, included, expected, IlostwishedtriedwantedSuggested answersSee Listening script below.2The caller gets angry because the person who answers thecall is abrupt and doesn’t give full answers, which gives theimpression of rudeness or lack of interest in the caller’sreason for calling.In Company 3.0 Intermediate Macmillan Publishers Limited 2014ANSWER KEY2
INTERMEDIATE52Message AHi, it’s Seiji. Listen, the negotiations here in Nagoya aregoing pretty well, but we seem to be deadlocked on price.Can you authorize me to offer them a 14% discount on50,000 units? I think that should do it.Message BHi, it’s Jim. Listen, I’m in a bit of a panic. I’m at the Expoin Dublin and, you won’t believe this, but I’ve lost thememory stick with my entire presentation on it! Could youemail over my PowerPoint slides as attachments as soon aspossible? Thanks!Message CHi. Tony here. I’m still stuck in a meeting at head office. Areyou making progress with the conference arrangements?Please make sure you contact the speakers to confirm theirattendance. Cheers.Message DHi, Kate here. I’m with the people from InfoTag in Seattleand they’re querying our invoice for the third quarter.Can you ask someone in accounts to check the figures andreinvoice them if necessary? Thanks.Message EHello, this is Alicia. This is urgent. I really need a copy ofthe Turin report from you by tomorrow afternoon at thelatest. Call me straight back if you’re having problems.Message FHi there, this is Mike. Listen, I’ve got an appointment overat your offices on Friday. Do you want to meet up? Maybego for a coffee or something? Oh, by the way, Ian sends hisregards. Catch you later. Bye.was/were, came, did, got, gave, went, had, met, said, sent,spoke, took, told, thoughtReturning a call1Call 1a Sylvia Wright’sb To know how the meeting with the people from TemcoSupermarkets went.c 1 Hello. This is Patterson Meats,2 Sylvia Wright’s office. Thank you3 for calling. I’m afraid4 I’m not able to take5 your call right now,6 but if you’d like to leave7 a message8 please do so9 after the tone, and I’ll get back10 to you as soon as I can.Call 2abcd212Sorry about that. I just had to sign something. Wherewere we?e UK customers accepting kangaroo meat3Extract a is incorrect because the word order is wrong inboth questions.Finding outStudents’ own answersLanguage linksVocabularya 7 b 5 c 1 d 4 e 2 f 8 g 9 h 3 i 6Grammar1ABABADid Enrique phone about those figures?No. I waited all morning, but he didn’t phone.Typical! And I suppose he didn’t do the report either.No. Did he go to the meeting yesterday?No, but I didn’t expect him to.2hurried, occupied, referred, conferred, dropped, flopped,committed, transmitted, played, enjoyed, offered, suffered,developed, visitedVerbs that change the y to an i to form the Past Simpletend to be multi-syllable verbs with the stress on the firstsyllable. Play is a one-syllable verb and enjoy has the stresson the second syllable.Single syllable verbs with short vowel sounds before aconsonant and multi-syllable verbs with the stress on thefinal syllable double the consonant. Offer, suffer and visithave the stress on the first syllable, and develop has thestress on the middle syllable.3a agob beforec Ford leanedwhispered4abcdefghiIn Company 3.0 Intermediate Macmillan Publishers Limited R KEY3
INTERMEDIATE5abCD51Stefan told him.3Who did you tell? Who told you?6a Who said so?; So where did he say we’re moving to?b What happened?; What did I say?c And what did she think?; So who else came to themeeting?Phrase bank1a C b C c C d R e R f B g C h Ri Bj Bk Bl R m Cn C o C2 It is more polite because it is more formal andless direct.Unit 3 Keeping track1 Students’ own answerssecond biggestthird most profitableleastby farworse; worselot; great dealGHIJKTwice asHalf asFour timesmost; everbest-selling; leadingDidn’t I say that?2Suggested answersa Belgium? Don’t you mean the Netherlands?b Japanese? Don’t you mean Korean?c 1998? Wasn’t it 1997?d Hardware? Shouldn’t that be software?e Ford ? Don’t you mean Tata Motors?f America? Shouldn’t that be Finland?g News? Don’t you mean music?h Yahoo ? Isn’t that Google?i The Taipei 101? Shouldn’t that be the Burj Khalifa?3 Students’ own answers42a missed; sayb catch; slowc understand; explaind ’m; goe follow; runf see; be31 a, bABCDEF2 c, d, e, f45befgOverall, sales are up by 6.2%.Last month was July.Jim Monroe is head of Northern Europe.Munroe is not in Scotland. He is playing golf.6a 2 b 3 c 1abcd5 Students’ own answersSorry?1&2a whatb whenc how muchSentences a, c and d are correct.suremistakerightsound7 Students can find the correct answers on page 126.d whoe wheref how long3 Students’ own answers4(Part 1) the second and third biggest sportswearmanufacturers, two of the most profitable and globallyrecognized brands, by far the greatest athlete of hisday, steadily grew worse and worse, a great deal morethan just professional rivalry; (Part 2) over four timesbigger than Puma, the world’s leading soccer brand, thefastest man ever, not quite as prominent in soccer asAdidas, considerably greater presence, the number oneproducer, bestselling shoes, few family business break upas dramatically as the Dasslers did, even half as successful,twice as many local job opportunities8Speaker Aa Dublin is in Ireland, not Scotland.b Citroën is a French car, not a German car.c Ulrike can’t be one of the speaker’s closest friends if heor she only met her today.d Someone who eats as many as ten chocolates a daycannot be said to have nearly given up chocolates.e If the woman is the speaker’s wife, he cannot introducesomeone to her husband as that is himself.Speaker Ba One of each means one of each gender. There are onlytwo genders, male and female, so if the speaker hasthree children, they can’t be one of each gender. Two ofthem must be the same gender.In Company 3.0 Intermediate Macmillan Publishers Limited 2014ANSWER KEY4
INTERMEDIATEb Lisbon is the capital of Portugal, so the Frenchnegotiating team would not have their headquartersthere.c Dutch is the language of the Netherlands, notDenmark.d If the managing director is 70, then his grandfather isunlikely still to be alive, let alone running the company.e A company called Network Software is more likely tomake computer software than domestic appliances.The briefing meetingabcdefghijklDaniel CashVP for corporate financeHallin charge of corporate loan departmentWhitemergers and acquisitions specialistSellersinterpreterEmpire Houseleading the negotiationstwo o’clock tomorrow13thLanguage linksVocabularyabcdeoncontinue move on; accept take on; rely count on;wait hold onoutsay point out; discover find out; do carry out;solve sort outofffire lay off; end break off; cancel call off;postpone put offuprise go up; raise put up; arrange fix up;develop build updownreduce cut down; relax calm down;reject turn down; decrease go downGrammar1clever 1, hot 3, dirty 4, helpful 5, hard 1, heavy 4, high 1,global 5, bad 6, wealthy 4, easy 4, rich 1, sad 3, thin 3, fat 3,late 2, effective 5, reliable 5One- and two-syllable adjectives tend to take the -erand -est endings, sometimes with changes of spelling.Three-syllable adjectives use more and most to form thecomparative and superlative.3abcdefworld’s highestmuch bettera lot morelittle safereven worseby far the lowestghijklcompared with10% longertwice as likelysignificantly happieras famous asa little morePhrase banka didn’t hear?b didn’t understand?c understood differently.The effect of using the words in brackets is to make theexpressions less direct and therefore more polite.Unit 4 Listening1 & 2 Students’ own answers380%: according to research by Roffey Park, 80% ofmanagers do not listen well4–5: people can think four to five times faster than theycan speak700wpm: 700 words per minute is the speed at whichpeople think¾: according to Nichols and Stevens, three-quarters of theaverage employee’s working day is spent in conversation½: approximately half of that time they are required tolisten25%: most employees are only 25% effective as listeners 50,000 and 14,000: Nichols and Stevens estimate thatan employee earning 50,000 a year is paid 14,000 of thatnot to listen2:1: the number of ears we have relative to our one mouth!4Suggested answersExtract aJames is a particularly inattentive listener, whosemind seems to be on something else throughout theconversation. Perhaps he believes in multitasking, but itsounds like he’s not very good at it! Perhaps Ingrid shouldhave realized sooner that it would be better to come backlater when James is not so distracted.Extract bTim and Nicole both seem to want to talk at the sametime! There’s far too much interruption throughout theirconversation. Of course, as Tim points, out, this is aconversation they’ve had many times before, but the factthat they’re having it again suggests that they finally needto listen to each other.2 Students' own answersIn Company 3.0 Intermediate Macmillan Publishers Limited 2014ANSWER KEY5
INTERMEDIATEExtract cMr Hepburn has the unfortunate and irritating habit offinishing other people’s sentences for them. Occasionally,this can show that you’re paying attention and listeningclosely to what the other person is saying. But, more often,it makes the other speaker feel like they’re an unnecessarypart of the conversation. And, of course, the danger is thatyou assume you know what the other person is going to saywhen you don’t – as Mr Hepburn finds out to his cost!5a 4 b 1 c 5 d 2 e 6 f 26Extract 1 Topic: Making training and development moreefficient; Skill: Test understandingExtract 2 Topic: Using digital business cards at an Expoevent; Skill: EncourageExtract 3 Topic: Replacing a project team member;Skill: InquireExtract 4 Topic: Implementing change; Skill: Summarize7a 4 b 1 c 2 d 38 & 9 Students’ own answersManagement scenario A:The networking event1aIn the OXO2 Events Space at the OXO Tower Wharf inLondon on 27 June.b CIO Chief Information Officer (sometimes referred toas CTO, Chief Technology Officer), MIS ManagementInformation System.c There’s going to be a short talk by Adrian Moore, CIOfor Radcliffe Hotels followed by a mix-and-minglesession with a gourmet breakfast.d It’s to help delegates to keep in touch and developbusiness relationships with the contacts they make(and the ones they didn’t get the opportunity to speakto) after the event.2 Students’ own answers3a 1 b 3 c 4 d 24The autobiographer 2 (Anton is unable to get a wordin!)The time waster 4 (Anton successfully manages toget an appointment, but his contactdoes not yet seem ready to buy.)The escape artist 3 (Anton is left with someonehe didn’t plan to speak to while hiscontact goes and talks to someoneelse.)The hard seller 1 (Anton successfully makes hisescape.)5a Students’ own answersb Suggested answerAnton clearly needs to be better at politely bringingunproductive conversations to a close. He also needs to bemore assertive with people who dominate conversations.With people who don’t give him their full attention, heshould offer to talk to them at another time.6 Students’ own answers7Suggested answerAnton starts the conversation by referring to a talk he sawFischer give at a conference the year before and paying hima compliment about it. (Rule number one: Start with smalltalk.) He listens well and uses what Fischer tells him aboutfailing to reach a deal with FIS on a previous occasionas the basis for setting up another possible meeting. Hereinforces this by offering to introduce Fischer to an excolleague from business school. (Rule number three: Findout what you can do for others.) He closes by agreeing tomeet in a few weeks if Fischer is still interested in FIS’snew app store. (Rule number four: Keep it short andarrange to meet again.)8 & 9 Students’ own answersUnit 5 Business travel1, 2 & 3 Students’ own answersOn the move1In the taxi: 7, 12, 16At check-in: 2, 4, 10In departures: 8, 13, 18On the plane: 5, 9, 15At customs: 3, 11, 14At the hotel: 1, 6, 172a 2 b 3 c 4 d 1 e 6 f 5 g 8 h 73borrow your mobile?: abuy some stamps?: a, b, e, hhurry or I’ll miss my plane?: b, ewhich terminal I need?: d, flending me some money until I find a cashpoint?: cto wait outside for five minutes?: fIn Company 3.0 Intermediate Macmillan Publishers Limited 2014ANSWER KEY6
INTERMEDIATETravel tips21a mustb Letc bookedabcdefghijkbusiness; pleasuremovies; viewtravellers; linesthing; problemconnections; flightswork; planeevening; destinationchildren; passengerswater; bagsreceipts; cardsmagazines; newspapersLanguage linksVocabularyTransatlantic crossing1, 2 & 3 Students’ own answersGrammar41The nightmare journeyStudents’ own answersg sendsh geti meet3 Students’ own answersabcdef2 Students’ own answersd howe gotf okayflightthe hotelyour thingsa mealnightwealthiest neighbourhood: richest residential areaon a first-name basis: sees them so often that they call eachother by their first names as friends wouldare drawn together by: are connected byflows: movesboom: a period of expansion and prosperityreal estate: buying and selling land and buildingstrendy: fashionablepenthouse: an expensive top-floor apartment/flat (usuallythe best in the building)a Could you make some coffee, please?b Would you please remember to use the spell check inWhere in the world?21a NY Lho NYb NYi Lp Lc NYj NYq NYd NYk NYr Le Ll L f LmLg NYn L2London: 2, 4, 5, 8 (clues: quid, pounds, Underground;day return, boot, taxi; bill, chemist’s; petrol station,roundabout)New York: 1, 3, 6, 7 (clues: rest room, elevators; shoppingmall, drugstore, parking lot; blocks, cab, subway, bucks;round trip, cart, phone booths, quarters)cdefghfuture?Could I have a word with you in private?Is there somewhere where I could plug this mobile in?Would you mind checking these figures again?Could you tell me how this computer works, please?Do you happen to know the phone code for Greece?Do you think I could ask you to work overtime thisevening?abcdeCould I have a window seat, please?Would you mind helping me with my bags, please?Do you know where there is a cashpoint?Would you mind changing this 20 note?Could you drive a little slower, please? / Do you mindnot driving so fast?f Would you mind lending me your mobile?g Is there somewhere where I could recharge my laptop?h Could you give me three separate receipts, please?i Could you tell me the time, please?j Do you happen to know how far it is to the airport?In arrivals1Conversation 1Conversation 2Conversation 3Conversation 4Have thespeakers metbefore?noyesnonoWhat topicsdo theydiscuss?flight, weatherfamily, promotionbusiness, flightbusiness colleagues,tirednessWhat plans do go to hotel; meetthey make?Mr Hill in a coupleof hourshave lunch; go tomeet team thisoffice; Greg is staying afternoon; relax inwith CarolineeveningIn Company 3.0 Intermediate Macmillan Publishers Limited 2014go to hotel; meet in45 minutesANSWER KEY7
INTERMEDIATEPhrase bankabcdeYou must beHowLet meWe’ve bookedOkay, I’llfghi3 Students’ own answersCan youCould IWhat time doCould you tell meUnit 6 Handling calls1 Students’ own answers2Suggested answersBusiness phone calls can reduce productivity because ofthe time they take up. Even a modest reduction in callscan increase productivity. Most business calls are notimportant enough to justify executives stopping what theyare doing to answer them.Devices such as the Blackberry can become so much a partof business people’s liv
a 9 b 6 c 4 d 2 e 10 f 5 g 11 h 7 i 1 j 8 k 3 Unit 2 Making calls 1 A misunderstood B sounded C had D kept E shouted F lost G wished H tried I wanted 2 The caller gets angry because the person who answers the call is abrupt and doesn’t give full answers, which gives the impression of rudeness or lack of interest in the caller’s
many sensitive issues, or embarrassing situation of difficult, this is taboo. It is like a free form the yoke of . write some words or words, is a taboo language; Words that are forbidden or taboo to say or write are taboo words. Taboos are a reflection of human society and culture. As an inseparable part of language, taboos can be studied by .
MobileConnect for iPhone User Guide 4 Contacts The Contacts list in Chat tab can contain different types of contacts as follows: Presence-enabled contacts Non presence-enabled contacts Any contact can be marked as a favorite and it appears at the top of the Contacts list in the Favorites section. Presence-enabled contacts are users with an Extensible Messaging and Presence Protocol .
magazine of the Evangelical Lutheran Church in America. priorities? What percentage of the budget funds ministries that . Exercise 4: The biggest taboo It’s been said that talking about money is the biggest taboo in churches—a bigger taboo than even talking about sex. Is this true?
encouraging more junior employees to think about their mental wellbeing at work. Break the taboo Mental Health is still a taboo subject in the workplace. 67% of employees feel scared, embarrassed or unable to talk about mental health concerns with their employer2. To break this taboo and create an open and caring culture it’s
Note: If you use Google Contacts for work or school, you can't select all contacts in the Directory. Outlook Contacts: 1.At the bottom of the page, select to go to the People page. 2.On the toolbar, select Manage Export contacts. 3.Choose to export all contacts or only contacts from a specific folder, and then select Export.
Trigonometry Unit 4 Unit 4 WB Unit 4 Unit 4 5 Free Particle Interactions: Weight and Friction Unit 5 Unit 5 ZA-Chapter 3 pp. 39-57 pp. 103-106 WB Unit 5 Unit 5 6 Constant Force Particle: Acceleration Unit 6 Unit 6 and ZA-Chapter 3 pp. 57-72 WB Unit 6 Parts C&B 6 Constant Force Particle: Acceleration Unit 6 Unit 6 and WB Unit 6 Unit 6
for Liberate iPhone Mobile App Enterprise Contacts You have the ability to search for a contact from the Enterprise Contacts on your mobile device. Search for a Contact To search for a contact in the Enterprise Contacts: 1. Tap 2. Select Enterprise Contacts 3. In the Search Contacts field type the name of th
American Petroleum Institute (API) has developed such guidelines for evaluation of the capacity of the pile foundations (API RP2A, 20th edition 1993). These guidelines address a wide scope of topics such as operating and environmental loading; determination of static capacity; influences on capacity, stiffness; applications of discrete element and continuum analytical models; use of in situ .
