2016 Global Job Seeker Survey

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2016 Global Job Seeker SurveyExecutive SummaryWe’re pleased to provide the Final Report for the 2016 Madgex - Job Board Doctor Global Job SeekerSurvey. We surveyed job seekers in the U.S., the U.K., and German to determine how they identify,apply for, and evaluate job opportunities. This survey is the first of its kind to take a multi-nationalapproach, and we think it provides excellent insight into job seeker behavior for these three nations.Best Regards,Tracy GoddingJeff Dickey-ChasinsHead of UXOwnerMadgexJobBoardDoctorMadgex provides a range of SaaS solutions and support services that enable the world's most successfulmedia owners, online recruitment businesses and associations unlock the value of their professionalaudiences. From job boards to career and development hubs, the software enables their clients toengage with their online audience and ensure strong commercial results.JobBoardDoctor is a consultancy for job boards and recruiting sites. The Job Board Doctor is Jeff DickeyChasins, a veteran of the job board, publishing, and e-learning industries. He was the original marketingdirector for Dice.com, growing it from 7 million to 65 million in three years. He has worked with450 job boards and HR-related sites and startups over the past 20 years, in almost every sector,including finance, technology, education, health care, sales and marketing, energy, and specificgeographic regions. He has published research, e-books, and blog posts on almost every aspect of theindustry. He also speaks at industry conferences on key topics in the online recruiting industry, and hasconducted numerous seminars and workshops. 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 2

Survey Methodology:The 2016 Madgex-JobBoardDoctor Global Job Seeker Survey seeks to document and analyze candidatebehavior in the U.S., the U.K., and Germany.The survey was administered to a random, gender-balanced survey audience provided by SurveySampling International. The questionnaire was developed by Tracy Godding and Jeff Dickey-Chasins andtook less than 7 minutes to complete. All respondents participated anonymously. The survey wasdelivered in English for the U.S. and U.K., and in German for Germany.The survey included 18 questions covering: Respondent demographics Preferences for different job search tools Usage preferences for technology platforms Important factors for job board useSurvey responses were collected in July 2016. A total of 2,042 responses were received from jobseekers: 1,018 in the U.S., 508 in the U.K., and 516 in Germany. 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 3

Key FindingsThere were many similarities between job seekers in the U.S., U.K., and Germany – but also somesignificant differences. There were also differences in behavior – perhaps not surprisingly – whenresponses were separated by ages. Here are some of the key findings: Almost 3/4 of the respondents in all 3 nations were employed: U.S. 75%, UK 69%, and Germany68% Germans relied on newspaper ads as their primary method for finding jobs (57%), while U.S. andU.K. job seekers relied on job search engines (49% and 57%, respectively) When rating which job search tools for value, U.S. job seekers chose referrals (74%), whileGerman job seekers chose newspaper ads and referrals (both 66%); U.K. job seekers chose jobsearch engines (61%) None of the respondents in all three countries found it useful to upload a video CV/resume. The most critical factors in choosing a job search tool for all three countries were “Jobs in mylocation & Jobs in my industry/sector” The top uses of job boards for job seekers in all three countries: 1) Locate jobs and apply on theemployer’s site; 2) Research jobs; 3) identify employers. Employers that include salary information with their job postings are much more likely to getresponse from job seekers 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 4

Results by Country: U.S.Background:1,018 loyment status:No, I am unemployedYes - part time employmentYes - contract employmentYes - full time employment5%19%2%75%Key Findings: 82% of respondents were looking for full-time work, vs. only 19% looking for part-time work Top current employment sectors included technology (13%), education (10%), healthcare (9%)and office/clerical (8%) Top 4 methods for finding jobs were job search engines (49%), social media (41%), generalsearch engines (40%), and referrals (38%) Desktops & laptops are the most commonly used technology platform for finding work (93%) Less than 18% of respondents use tablets or mobile devices to apply for jobs 65% always submit a cover letter with an application 43% of respondents felt that having jobs in their location was essential for a job board 51% use job boards to identify jobs and companies, and to apply for those jobs on companycareer sites Out of date and irrelevant jobs top the list of most frustrating aspects of job boards 71% of respondents are more likely to apply if salary information is included 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 5

Which of the following best describes your employmentindustry or sector?Technology13%Other (please 8%Engineering7%Retail7%Skilled /Manufacturing6%Sales/Marketing4%Public ientific1%0%2%4%6%8%10%12%14%When you look for jobs which methods do you typically use?Job search engines (Indeed, SimplyHired, etc.)Social Media (I.e. LinkedIn, Twitter, Facebook, Xing)General search engines (i.e. Google, Yahoo!)Referral from friends/colleagues/professional networksCompany career sitesGeneral job boards (i.e. Reed, Jobsite, Stepstone)Newspaper adsLocal/Regional/National govt. workforce sitesRecruitment agency or staffing firmNiche job boards (i.e. Dice, SupplyChainOnline, Job fair0%10%20% 2017 Madgex – JobBoardDoctorLLC30%40%50%60%2016 Global Job Seeker Survey - Page 6

Please rate the following platforms, tools, or sites in terms ofhow important they were to you in your job search.Referrals from friends/colleaguesCompany career sitesProfessional networks (online/offline)Job search engines (i.e., Indeed, Adzuna)General job boards (i.e., Jobsite, CareerBuilder)Search engines (i.e., Google, Yahoo!)Local/regional/national govt. workforce sitesSocial media (i.e., LinkedIn, Facebook)Newspaper adsNiche job boards (i.e., Dice, SupplyChainOnline, 0%Essential5%Very important10%15%20%Somewhat important25%30%35%40%45%50%Not importantDuring a job search, how often do you did use the followingplatforms?Rarely or never useUse infrequentlyUse frequentlyUse all the time0%10%20%Mobile/Smart phone30%40%Tablet (iPad, etc.)50%60%70%80%Desktop/Laptop/netbook 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 7

How did you use the following platforms during your jobsearch?Not applicableApply for jobsSearch for jobsCreate resume/profileCareer information & researchResearch employers0%Cell phone10%20%30%Tablet (iPad, etc.)40%50%60%70%Desktop/Laptop/netbookIf you have applied for a job on a mobile device, how didyou provide your resume/CV information?I uploaded it from my computerI uploaded it from a 'cloud' storage service likeDropboxI did not provide my resume/CV informationI provided it via a job board's system (i.e., I was aregistered user)Other (please specify)I uploaded it from my mobile device (stored onmobile device)0%10%20%30% 2017 Madgex – JobBoardDoctorLLC40%50%60%2016 Global Job Seeker Survey - Page 8

Which of the following *best* describes your preferencewhen applying for a job?Upload my resume/CV onlyUpload my resume/CV AND fill out an industryspecific candidate profileFill out an industry-specific candidate profile onlyNone of theseOther (please specify)0%5%10% 15% 20% 25% 30% 35% 40% 45%Do you submit a cover letter with your job application?70%60%50%40%30%20%10%0%Yes, always, it's importantOnly when the employerrequests it 2017 Madgex – JobBoardDoctorLLCNever2016 Global Job Seeker Survey - Page 9

Which cloud service do you use to store yourresume/CV?Google DriveDropboxOther (please specify)SkyDrive0%10%20%30%40% 2017 Madgex – JobBoardDoctorLLC50%60%2016 Global Job Seeker Survey - Page 10

Thinking about the job board(s) you used, how important werethe following factors in choosing to use a particular job board?How long job board has been in businessReputationSite designAbility to manage my CV/ResumeEase of use on my mobile deviceAbility to upload a video CV/resumeAbility for any employer to view my CV/resumeAbility to control access to my CV/resumeFriend's/colleague's recommendationJobs that aren’t listed anywhere elseQuality of jobs listedNumber of jobs listedEase of useJobs in my industry/sectorJobs in my location0%EssentialVery important5%10%15%20%Somewhat important 2017 Madgex – JobBoardDoctorLLC25%30%35%40%45%50%Not important2016 Global Job Seeker Survey - Page 11

What were the primary ways you have used job boards inyour career hunt?Identify employers in my industry/professionLocate jobs - then apply directly on employer siteLocate jobs - then apply via job boardResearch types of jobs availableResearch salary informationNetwork with potential employersFind career resourcesResearch jobs available in other geographic areasI don't use job boards in my job searchNetwork with other job seekers0%10%20%30%40%50%60%How useful to you were the following features on job andcareer sites during your last job search?Ability to make my CV/resume anonymousAbility to receive job notifications via textAbility to receive job alerts via emailAbility to communicate directly with recruitersAbility to post a video to promote myselfAbility to include social media links in my profileAbility to create a profile (that isn’t a CV/resume)Ability to create a profile via social media information(I.e. LinkedIn)Ability to upload my CV/ResumeAbility to search jobs0%EssentialUseful5% 10% 15% 20% 25% 30% 35% 40% 45% 50%Somewhat usefulNot useful 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 12

If you used job boards in your search, which of the followingdo you find *most frustrating* about them?Jobs out of dateIrrelevant jobs in alertsLack of response from companiesLack of jobs that fit my skill or locationJob description not clear or sufficientSite requires registration to see jobsAutomated/Impersonal responseDifficult to searchWebsite impossible to use on mobile0%5%10%15%20%25%30%35%40%45%How does the inclusion of salary information on a job adaffect your likelihood to apply?More likely to applyMakes no difference one way or the otherLess likely to apply0%10%20%30%40% 2017 Madgex – JobBoardDoctorLLC50%60%70%80%2016 Global Job Seeker Survey - Page 13

Results by Country: U.K.Background:508 loyment status:Yes - contract employmentNo, I am unemployedYes - part time employmentYes - full time employment3%7%21%69%Key Findings: 81% of respondents are looking for full-time work, vs. 23% looking for part-time The top employment sectors for respondents are education (13%), office/clerical (12%), andretail (10%) Top 4 methods for finding jobs were job search engines (57%), general job boards (46%), generalsearch engines (39%), and recruitment/staffing agencies (35%) Desktops & laptops are the most commonly used technology platform for finding work (94%) Less than 11% of respondents use tablets or mobile devices to apply for jobs 64% always submit a cover letter with an application 38% of respondents felt that having jobs in their location was essential for a job board 52% use job boards to locate jobs, then apply for those jobs on company career sites Out of date and irrelevant jobs top the list of most frustrating aspects of job boards 70% of respondents are more likely to apply if salary information is included 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 14

Which of the following best describes your employment industryor sector?EducationOffice/ClericalOther (please specify)RetailTechnologyHealthcarePublic Sector/GovernmentSkilled ical/Scientific0%2%4%6%8% 2017 Madgex – JobBoardDoctorLLC10%12%14%2016 Global Job Seeker Survey - Page 15

When you look for jobs which methods do you typically use?(Check all that apply)Job search engines (Indeed, SimplyHired, etc.)General job boards (i.e. Reed, Jobsite, Stepstone)General search engines (i.e. Google, Yahoo!)Recruitment agency or staffing firmCompany career sitesLocal/Regional/National govt. workforce sitesNewspaper adsSocial Media (I.e. LinkedIn, Twitter, Facebook, Xing)Referral from friends/colleagues/professional networksNiche job boards (i.e. Dice, SupplyChainOnline, Job fair0%10%20%30%40%50%60%Please rate the following platforms, tools, or sites in terms ofhow important they were to you in your job search.Social media (i.e., LinkedIn, Facebook)Search engines (i.e., Google, Yahoo!)Local/regional/national govt. workforce sitesCompany career sitesJob search engines (i.e., Indeed, Adzuna)Niche job boards (i.e., Dice, SupplyChainOnline,Ingenieurkarriere)General job boards (i.e., Jobsite, CareerBuilder)Professional networks (online/offline)Referrals from friends/colleaguesNewspaper ads0%EssentialVery important5%10%15%20%Somewhat important 2017 Madgex – JobBoardDoctorLLC25%30%35%40%45%Not important2016 Global Job Seeker Survey - Page 16

During a job search, how often do you did use the followingplatforms?Rarely or never useUse infrequentlyUse frequentlyUse all the time0%10%20%Mobile/Smart phone30%40%Tablet (iPad, etc.)50%60%70%Desktop/Laptop/netbookIf you have applied for a job on a mobile device, how did youprovide your resume/CV information?I uploaded it from my computerI did not provide my resume/CV informationI uploaded it from a 'cloud' storage service like DropboxI provided it via a job board's system (i.e., I was aregistered user)I uploaded it from my mobile device (stored on mobiledevice)Other (please specify)0%5%10% 15% 20% 25% 30% 35% 40% 45% 50% 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 17

Which of the following *best* describes your preference whenapplying for a job?:Upload my resume/CV onlyUpload my resume/CV AND fill out an industry-specificcandidate profileFill out an industry-specific candidate profile onlyNone of theseOther (please specify)0%5% 10% 15% 20% 25% 30% 35% 40% 45% 50%Do you submit a cover letter with your job application?Yes, always, it's importantOnly when the employer requests itNever0%10%20%30%40% 2017 Madgex – JobBoardDoctorLLC50%60%70%2016 Global Job Seeker Survey - Page 18

Which cloud service do you use to store your resume/CV?Google DriveDropboxOther (please ng about the job board(s) you used, how importantwere the following factors in choosing to use a particular jobboard?How long job board has been in businessReputationSite designAbility to manage my CV/ResumeEase of use on my mobile deviceAbility to upload a video CV/resumeAbility for any employer to view my CV/resumeAbility to control access to my CV/resumeFriend's/colleague's recommendationJobs that aren’t listed anywhere elseQuality of jobs listedNumber of jobs listedEase of useJobs in my industry/sectorJobs in my location0%EssentialVery important10%20%30%Somewhat important 2017 Madgex – JobBoardDoctorLLC40%50%60%Not important2016 Global Job Seeker Survey - Page 19

What were the primary ways you have used job boards in yourcareer hunt?Locate jobs - then apply directly on employer siteIdentify employers in my industry/professionResearch types of jobs availableLocate jobs - then apply via job boardResearch salary informationResearch jobs available in other geographic areasFind career resourcesI don't use job boards in my job searchNetwork with potential employersNetwork with other job seekers0%10%20%30%40%50%60%How useful to you were the following features on job andcareer sites during your last job search?Ability to make my CV/resume anonymousAbility to receive job notifications via textAbility to receive job alerts via emailAbility to communicate directly with recruitersAbility to post a video to promote myselfAbility to include social media links in my profileAbility to create a profile (that isn’t a CV/resume)Ability to create a profile via social media information Ability to upload my CV/ResumeAbility to search jobs0%EssentialUseful10%20%Somewhat useful30%40%50%60%Not useful 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 20

If you used job boards in your search, which of the following doyou find *most frustrating* about them?Jobs out of dateIrrelevant jobs in alertsLack of response from companiesJob description not clear or sufficientSite requires registration to see jobsLack of jobs that fit my skill or locationDifficult to searchAutomated/Impersonal responseWebsite impossible to use on mobile0%5%10%15%20%25%30%35%40%45%How does the inclusion of salary information on a job ad affectyour likelihood to apply?More likely to applyMakes no difference one way or the otherLess likely to apply0%10%20%30%40% 2017 Madgex – JobBoardDoctorLLC50%60%70%80%2016 Global Job Seeker Survey - Page 21

Results by Country: GermanyBackground:516 respondentsAge:18-25 8%26-35 25%36-50 49%51-65 19%Employment status:Yes - contract employmentNo, I am unemployedYes - part time employmentYes - full time employment1%7%25%68%Key Findings: 81% of respondents are looking for full-time work, vs. 23% looking for part-time The top employment sectors for respondents are office/clerical (15%), publicsector/government (11%), and industrial/manufacturing (9%) Top 4 methods for finding jobs were newspaper ads (57%), company career sites (51%), generaljob boards (51%), and referrals (45%) Desktops & laptops are the most commonly used technology platform for finding work (83%) Less than 6% of respondents use tablets or mobile devices to apply for jobs 67% always submit a cover letter with an application 32% of respondents felt that having jobs in their location was essential for a job board 61% use job boards to identify employers in their industry or profession Out of date jobs top the list of most frustrating aspects of job boards 54% of respondents are more likely to apply if salary information is included 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 22

Are you currently employed?Yes - full time employmentYes - part time employmentNo, I am unemployedYes - contract employment0%10%20%30%40%50%60%70%80%If you are currently looking for a job, the job you are seekingis: (check all that apply)Full-timePart-timeContractTemporaryVolunteer opportunityGraduate/Internship0%10%20%30%40%50% 2017 Madgex – JobBoardDoctorLLC60%70%80%90%2016 Global Job Seeker Survey - Page 23

Which of the following best describes your employment industryor sector?Office/ClericalOther (please specify)Public ducationEngineeringSkilled 2%4%6%8%10%12%14%16%When you look for jobs which methods do you typically use?Newspaper adsCompany career sitesGeneral job boards (i.e. Reed, Jobsite, Stepstone)Referral from friends/colleagues/professional networksGeneral search engines (i.e. Google, Yahoo!)Job search engines (Indeed, SimplyHired, etc.)Local/Regional/National govt. workforce sitesSocial Media (I.e. LinkedIn, Twitter, Facebook, Xing)Recruitment agency or staffing firmNiche job boards (i.e. Dice, SupplyChainOnline, Job fair0%10%20% 2017 Madgex – JobBoardDoctorLLC30%40%50%60%70%2016 Global Job Seeker Survey - Page 24

Please rate the following platforms, tools, or sites in terms ofhow important they were to you in your job search.Social media (i.e., LinkedIn, Facebook)Search engines (i.e., Google, Yahoo!)Local/regional/national govt. workforce sitesCompany career sitesJob search engines (i.e., Indeed, Adzuna)Niche job boards (i.e., Dice, SupplyChainOnline,Ingenieurkarriere)General job boards (i.e., Jobsite, CareerBuilder)Professional networks (online/offline)Referrals from friends/colleaguesNewspaper ads0%Essential5%Very important10%15%20%Somewhat important25%30%35%40%45%50%Not importantDuring a job search, how often do you did use the followingplatforms?Rarely or never useUse infrequentlyUse frequentlyUse all the time0%10%20%Mobile/Smart phone30%Tablet (iPad, etc.)40%50%60%Desktop/Laptop/netbook 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 25

How did you use the following platforms during your job search?Not applicableApply for jobsSearch for jobsCreate resume/profileCareer information & researchResearch employers0%Cell phone20%40%Tablet (iPad, etc.)60%80%100%120%Desktop/Laptop/netbookIf you have applied for a job on a mobile device, how did youprovide your resume/CV information?I uploaded it from my computerI did not provide my resume/CV informationI uploaded it from a 'cloud' storage service like DropboxI provided it via a job board's system (i.e., I was aregistered user)Other (please specify)I uploaded it from my mobile device (stored on mobiledevice)0%5%10% 15% 20% 25% 30% 35% 40% 45% 50% 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 26

Which of the following *best* describes your preference whenapplying for a job?Upload my resume/CV AND fill out an industry-specificcandidate profileNone of theseUpload my resume/CV onlyFill out an industry-specific candidate profile onlyOther (please specify)0%10%20%30%40%50%60%Do you submit a cover letter with your job application?Yes, always, it's importantOnly when the employer requests itNeverOther (please specify)0%10%20%30%40% 2017 Madgex – JobBoardDoctorLLC50%60%70%80%2016 Global Job Seeker Survey - Page 27

Which cloud service do you use to store your resume/CV?Other (please specify)Google ing about the job board(s) you used, how important werethe following factors in choosing to use a particular job board?How long job board has been in businessReputationSite designAbility to manage my CV/ResumeEase of use on my mobile deviceAbility to upload a video CV/resumeAbility for any employer to view my CV/resumeAbility to control access to my CV/resumeFriend's/colleague's recommendationJobs that aren’t listed anywhere elseQuality of jobs listedNumber of jobs listedEase of useJobs in my industry/sectorJobs in my location0%EssentialVery important10%20%Somewhat important 2017 Madgex – JobBoardDoctorLLC30%40%50%60%Not important2016 Global Job Seeker Survey - Page 28

What were the primary ways you have used job boards in yourcareer hunt?Identify employers in my industry/professionLocate jobs - then apply directly on employer siteLocate jobs - then apply via job boardResearch types of jobs availableResearch salary informationResearch jobs available in other geographic areasI don't use job boards in my job searchNetwork with potential employersFind career resourcesNetwork with other job seekers0%10%20%30%40%50%60%70%50%60%How useful to you were the following features on job andcareer sites during your last job search?Ability to make my CV/resume anonymousAbility to receive job notifications via textAbility to receive job alerts via emailAbility to communicate directly with recruitersAbility to post a video to promote myselfAbility to include social media links in my profileAbility to create a profile (that isn’t a CV/resume)Ability to create a profile via social media information (I.e.LinkedIn)Ability to upload my CV/ResumeAbility to search jobs0%EssentialUseful10%Somewhat useful20%30%40%Not useful 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 29

If you used job boards in your search, which of the following doyou find *most frustrating* about them?Jobs out of dateDifficult to searchLack of response from companiesLack of jobs that fit my skill or locationAutomated/Impersonal responseIrrelevant jobs in alertsSite requires registration to see jobsJob description not clear or sufficientWebsite impossible to use on mobile0%5%10%15%20%25%30%35%40%45%50%How does the inclusion of salary information on a job ad affectyour likelihood to apply?More likely to applyMakes no difference one way or the otherLess likely to apply0%10%20%30% 2017 Madgex – JobBoardDoctorLLC40%50%60%2016 Global Job Seeker Survey - Page 30

How old are you?60%50%40%30%20%10%0%18-2526-3536-50 2017 Madgex – JobBoardDoctorLLC51-652016 Global Job Seeker Survey - Page 31

About Job Board Doctor:Job Board Doctor is a consulting service for job boards and online recruiting sites. It provides strategicand tactical help in the following areas: Strategic planning & direction Product development and launch Site branding & positioning Marketing & sales Social media Content creation Site and user interface analysisThe Job Board Doctor is Jeff Dickey-Chasins, a veteran of the job board, publishing, and e-learningindustries. Jeff was the original marketing director for Dice.com, growing it from 7 million to 65 million in three years. He has worked with 450 job boards and HR-related sites over the past 20 years,in almost every sector, including finance, technology, education, health care, sales and marketing,energy, and specific geographic regions. He has published research, e-books, and blog posts on almostevery aspect of the industry. He also speaks at industry conferences on key topics in the onlinerecruiting industry.Learn more at: www.jobboarddoctor.com 2017 Madgex – JobBoardDoctorLLC2016 Global Job Seeker Survey - Page 32

When rating which job search tools for value, U.S. job seekers chose referrals (74%), while German job seekers chose newspaper ads and referrals (both 66%); U.K. job seekers chose job search engines (61%) None of the respondents in all three countries foun

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